[Resolved]  Samsung — Defective Mobile

Address:New Delhi, Delhi

Hello I am Amanpreet Singh, owner of samsung s duos 7562 . Last year i have purchased that mobile on 29 october 2012. From since i have purchased that mobile, that mobile have gone to service center 7-8 times. Every time they say software problem. It takes a week to get my mobile repair. But in month of july my mobile charging jeck get repaired from authorised service center, after a month same problem arises and when i gone to same service center, they told me some liquid has entered in mobile and we will charged for that. I said not to repair it... next day i visited different authorised service center. They accepted that mobile without any issue. Now i dont want that defected mobile, after 10-15 it will be out of warranty. If any problem occur they will huge amount from me.. But now i have talked with higher authorities of samsung. Still my mobile is with samsung service center...

Kindly contact me as soon as possible Regards

Amanpreet Singh [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I bought Samsung Duos handset and its camera got dead within 3 days of purchase and exhibit hanging along with all sorts of problems. I lodged several complaints not only to the local level but to the highest authorities also, but this SHAMELESS COMPANY did not do anything. Sadly my handset is still with me unused.
Hemant kumar
[protected]
Please go through the brochure/bills/receipts for any terms and conditions.You can send them a legal notice stating your grievance and for the refund. You have a very prima facie case against the Company. They will certainly start responding to you immediately. I am a lawyer. Please do not hesitate to call me.
Satish
Cell No.:- [protected]
ALTERNATELY YOU MAY ALSO FILE CASE IN CONSUMER-COURT AND POLICE FOR CHEATING BY SELLING A BAD SET.

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