Samsung India Complaints & Reviews

dear sir/ mam

my name is pawan sharma and i have a complaint about complaint about the samsung service center.(noida sector 27)
actually 1 week before i have give the my mobile to the Samsung service center for repair. because my mobiles volume keypad ot working properly and 2nd problem was my mobile switching off and on automatically.. but after repair my phone is almost damage... mobile camera is not working and volume keypad is not working and mobile is is automatically is switch off and on... so iam requesting to you please take the action immediately through the samsung service center.(noida sector 27) of all staff.. and mobile in warranty period..please accept my request .. i will always thanking you..

pawan sharma and renu singh
ph-[protected],[protected]
mobile-samsung-3410
imei no.- [protected]

Dear Sir

We were looking forward to purchase fully automatic washing machine Model no: WF8550NMS since 12.12.11. Jodhpur showroom persons have committed to arrange this model within 15 days and told to inform us as it was not available at that time. But more than one month has been passed and we have contacted them many times, but there approach is very casual all the time and there is still no confirmation. It is shockingly very poor & pathetic response from a renowned company like Samsung. It needs to improve drastically.

Jodhpur shop address: Srishti, Samsung Plaza, Near Durga badi, Behind Nehru park, Sardarpura 1st D road, Jodhpur, Mob: [protected], [protected]

kindly look into the matter.

Regards
Amit Vaish
Cell No: [protected]

NO WARRANTY + NO GURANTEE + NO SERVICE AFTER SALE = SAMSUNG MOBILE IN EGYPT
Below I enclose MY first complaint Dated Jan 13th 2012. On Sunday Jan 16th I received a mobile call from Samsung Cairo[protected] , from a person called KHALED, who advised to deliver the PHNOE to their office in ALEXANDRIA ( 40 al fardos st. semoha ).
As I sent the PHONE Yesterday 18th Jan, nobody agreed the receive it, Saying that they are not going to take it. I tried to call KHALED on the mentioned number, but with no reply!!!
Once again A Young lady called ME from SAMSUNG Cairo[protected]. She was kind and tried to apologize, but give me no solution.
Sir, I don’t need nice words or compliments. MY request is simple, a NEW PHONE.

Saeed El Nahas
Mobile No. [protected]
P O B. 21918 Alex. Egypt
NOTE
I enclosed hereunder MY first Massage Dated Jan 13th 2012.
==============================================================================

SAMSUNG YOU ARE LOOSING CUSTOMERS IN EGYPT
Dear Sir,
As I am a SAMSUNG customer, I have a complaint concerning a SAMSUNG mobile I bought since 21st March 2011, with a (14 months which is written in red in Arabic ) guarantee. I enclose herewith the warranty paper, dated 18/12/ 2010. The SPEAKER of the phone needed some repair. The agent in Alexandria city ( Egypt ) refused to receive my PHONE unless I give him the invoice, and said that the warranty certificate is not enough.
Please I need a solution for this PROBLEM , I think that Samsung overseas is honest enough to fulfill warranty against the customers.
I think SAMSUNG have to protect reputation against Negative Advertising.
Best Regards,,
Saeed El Nahas
Mobile No. [protected]

myself vivek agrawal from gondia(ms).i have purchased a samsung mobile
named by model number GT-B3313(CORBY MATE)FROM GONDIA ON DATED
10/05/2010.within the purchase of 2 month i found 1 mfg defect & auto
switch off defect in handset.then i reach to samsung authorised service
center situated in vazirabad ,nanded. I submit my handset 2 times but
they fails to solve my problem.then i send a written complaint by
registered post a.d on dated 17/11/2010 at address samsung india
pvt. Ltd.,nehru palace ,delhi. But they don't give any feedback to
me.that's why due to defective handset and problem related with
handset i face physical & mental harasement.so i reach to advocate &
he send a legal notice on the above given address of Delhi but the
legal notice come back due to some address error,then i contact samsung company for proper address but they are not co-operating with me,that's why i contact you.
please help me,it's my humble request to you.
thanking you.

vivek agrawal
[protected]

Dear Sir,

I purchesed a Samsung LCD Monitor B2030 S/n.0012HPGB104807 which manufactured january 2011. the monitor have showing a after 10 month.I sent complant to retailor or dealor but they have no response then I sent my complant to you. Pl. take N.a................ Sushil Kumar Dwivedi.................. Election Office (Police) Disst.Aligarh

sir, i got samsung galaxy r on 9 th dec.it is not getting on after 20 days. when i contacted service centre, they are not replacing the mobile. the problem is entirely of faulty mobile set. is there any way to get replacement, plz adv

I have bought a new Samsung Tv during March 2011 from Singapore (Musthafa stores).
During the time of purchase they have not provided me any international warranty.

Presently I have a problem with the set that the display is having
Ghost image (as per samsung technician).
Since Musthafa denied international warranty during the time of
purchase itself I am not able to claim warranty here.

Pleasefind below the TV details.

Model LA32C450EIMXXS
Serial no NECK3MLZB00683J
Version SQ02
Complaint GHOST IMAGE
Date of purchase March 2011

The parts suggested by local Samsung technician is one of the following
Display board.

BN07 - 00807A
BN07-00819A

Please help me to get my Tv alright with in warranty. My contact details
4E Kumaran nagar
2nd cross street Chinmayanagar
Chennai 92
Ph[protected]

Respected sir as i switch on my computer all my ups ,sound system everything get automatically but my monitor takes nearly half an hour to on
it has ruiened my career during my exams it gave very problem to me as jan 16 2012 my warranty ends up so please REFUND our money or REPLACE a good product hope u gave a responsible reply .kiran R.V

SIR MERI SAMSUNG TV MAIN KAI DINO SE KHARABI AA RAHI HAI

Sir Please Sahi Karvane Ka Kasht Kare

From
Vinod Patidar
Address - New Colony Kheda Badnawar Distt. Dhar 454660 (M.P.)
Mo. No.- [protected]

i purchased samsung galaxy y,i am facing problem with battery back up.since this phone is 3g N 2g i get 4hours battery back on 3g and 5 hours on 3g.i wad informed this phone carries 12 hours battery back up.
secound concern is i sometime find no option in mobile for call end i tried several short cuts but call get stuck and it gets rectified only if i.restart my mobil.
regards
shahid
[protected]@yahoo.com

I had purchased a 'Samsung Galaxy S2' mobile on 1st January 2012. Before buying i had read all the reviews about I9100 handset I felt good then and purchased it from PAI mobile in Bangalore. I was getting used to it for a week and noticed it was lagging when in use and mobile was hanging at some times. I had showed it to my colleague who is also a Galaxy S2 owner. When he compared with his he found that my model is infact I9100G not I9100! :(

I immediately checked the box and it was written as I9100 and IMEI number was same in the box and phone. I'm confused and felt cheated because there was no mention of I9100G model name anywhere in the box except you unpack and switch it on the phone and check by selecting 'About Phone'. Also the hardware was used in the I9100G is lower when compared to I9100. Especially when you play a 3D games my model is not good.

I actually wanted to buy I9100 and not I9100G.. Now I'm not sure how to exchange this model to I9100 because Samsung is not mentioning which box has actual I9100 model and all the box looks the same.

Samsung! I trusted you for once and all gone! Why did you guys do this India only? whereas in other Asian countries atleast it is mentioned in the box with correct model number. Moreover when you change the hardware, is it not fair to be highlighted and mentioned to the customer? rather than releasing it in the same name and cheating the customer?

Also people please guide me to what steps can I take to get the replacement for my phone with I9100 model?

Regards,
Muthu
email:[protected]@gmail.com

I bought this phone on 6 January from pimpri. It was seal packed but when I opened it at home.. I found a crack in display and because of that small part of display was not working. I went to the shop from I bought the phone and told him everything them he told me to go to Samsung service center. . I went to the service center next day and told the problem about mobile but now they are not replacing it and said that the cell have to be repaired and it will cost rs.1200.
What should I do?? ?

1) Mobile not switch off when pressing power button,It reboots once again.
2) No sound and audio after reboot
3) Frequent hangups.

2 years SAMSUNG LCD TV was working fine (bought it for around 35k)

Power Card Board was not working. So disply was not coming 9 SEP 2011.

Replaced by service center (Mylapore- Chennai) ( board + service 1200 + 400 = 1600 RS) TIPS = 150
TOTAL 1750.
BILL NO 12766

Service man gave hint that day itself. They will not replace this board if any problems comes within one months.

Surprise: yes. again display gone after 35 days.

My mistake : didn't call customer care immediately. (because sometime it was working)

21 Dec 2011 - Second time changed the same board. COST 1200 + 400 = 1600 (50 RS TIPS)

BILL NO[protected]JAN13

This is to inform you that i have purchased the above said mobile GT C6712. In sbi mobile banking in using mobile topup " Select Account to be debited " --> Option for down arow function is not operating. i checked with bank officials they said check with customer care they will inform you how to operate or software problem. pls look into and do the needful.

warm regards
prasad

Hi,
I bought Samsung Galaxy gt-i9003 on may 2011, last 7 month i am using this mobile and the feature are good, but last 2 weeks I have face lot of problems in my mobile. please the below list of problem I face in my mobile

1. The Back button and Menu button are some times not working
2. The mobile process is very slow
3. some time the head set is not Working
4. frequent mobile hanging
5. Flickering of screen at times

I have seen lot of compliance here, many customers are not satisfied with their service centre and they are facing lot of issues again and again so I am also afraid about the service. so here, I request you kindly give the information about service centre that who can handle Samsung galaxy GT-i9003.

I am waiting for your valuable reply

sathish
my mobile no [protected]

I have bought samsung microwave over model no; C103 FL-5 on 27/01/2007. Recently it has stopped working. when it is switched on it shows E2 or E3 error and machine not starts. I complained about this in first week of December 2011. Service engineer from samsung customer center visited my house on 13/12/2011.he said that switch panel has to be changed and part is not available right now, please deposit Rs 275 as labor charge and i will change the parts later.Now the customer care is saying that part is not available in the company so we can not change the part. you can claim for refund of 10% of cost price from the company as compensation.
I do not want to claim the compensation. I only want my microwave oven repaired. I am ready to pay for the parts.
with regards
syed arif raza, 1266A, Manas nagar colony, Mughalsarai, chandauli 232101. Email Id: [protected]@gmail.com

I ZAKIRYA ATTAR RESIDENSE @ BELGAUM KARNATAKA INDIA.
I HAD PURCHASE A SAMSUNG LCD TV 32" ON 20/12/2011 FROM THE AUTHORSIED DEALER EAGLE ELECTRONICS.
JUST AFTER 22 DAYS THE PICTURE IS NOT COMING.I CALL UP THE AUTHROSIED SAMSUNG SERVICE CENTRE.THERE ENGR HAS CAME WITH TWO HOURS AND CHECKED THE TV AND HE FOUND THE DEFECT WITH LCD PANEL.I ASK HIM WHAT IS THE QUALITY PROVIDING BY SAMSUNG JUST AFTER 22 DAYS THE PANEL WILL GET FAIL. THEN HOW CAN WE TRUST THE LCD WILL RUN FOR LONG PERIOD.WITHIN A MONTH SO MAJOR DEFECT WHAT IS THE QUALITY SAMSUNG IS MANTAINING.I AM FULL UPSET WITH THE PRODUCT.AFTER INVESTING RS2800/- FOR A BRANDED COMPANY I AM GETTING THIS TYPE OF QUALITY THE IT WAS BETTER TO GO WITH SONY.I WAS USE SONY FOR LAST 4 YEARS I DID.NT GET ANY PROBLEM THINKING THE SAME I WAS PURCHASE THE SAMSUNG BUT MY DISSION WAS WRONG.

I bought Samsung Galaxy S2 I9100 from infibeam but inside the box I found the model Samasung Galaxy S2 I9100G which is a downgraded model of the former phone.The name on the box states I9100 but inside the box all the contents of I9100G is present.

Dear Customer Support Team,

I Have Purchaced Samsung Mobile phone (Model-BT5310, Purchasing month-Feb-2011) on Poorvika mobile showroom Avadi.

My phone Service sent to ambattur service center last week.but phone recived on without warrenty.i'll paid service amount Rs.850,but mobile problem is continuved.i am totally disspointed.

Ambattur customer did not proper responce, mobile return time Min Rs.75 Paid, this our requirment.

I have attached for Mobile purchace bill & Mobile service bill.

Pleace request me, my mobile status what can i do?, My amount refund. i not satisfied for samsung models.
& I wait for your proper replay & feed back.

My name:S.Rajesh
Mobile no: [protected]
Mail id:[protected]@yahoo.co.in,sekeran.[protected]@gmail.com