[Resolved]  Samsung Led Tv / DishTV Hd — DISH TV did not install HD connection as promised by Samsung

Address:Andhra Pradesh

I bought a Samsung LED TV on 5th Feb 2011 at Reliance Digital. I was given a DishTV Hd connection coupon with voucher no[protected] on 12th Feb 2011. Instead of giving the voucher with the TV, they took a week to do that. Initially they made me believe that DishTv will install in the week that was taken to give the voucher. Then I called DishTv to register for the installation. I was given a complaint no 54260518. Till this date the installation hasn't been completed by DishTv. After vexed up with the calling [protected] number for 5 days started writing email to [protected]@dishtv.in . The response was prompt. They assured me installing in 24 hours time nothing happened in 96 hours. I went on communicating each day, they initially apologized and promised in the next 24 hours for the first 3 days. In the last 24 hours, there is no call but promise to install soon. What I realize is that they have no serious commitment. Samsung was informed of the problem with DishTv. The response is that they escalated it to higher ups in the company. But, they are also not having any commitment.
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Aug 13, 2020
Complaint marked as Resolved 
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Dish TV — FRAUD BY DISHTV VERY BAD RESPONSE TOO

DEAR CONSUMERS

DISHTV MADE AN ERRONEOUS REFUND OF MY SUBSCRIPTION AND DEBITED MY ACCOUNT AS DOUBLE ENTRY, BUT THE PRETENTIOUS REFUND DOESNT CAME INTO MY CREDIT CARD ACCOUNT WHEREAS THEY REFUSED TO REVERSE THE DEBIT IN MY ACCOUNT ALSO, AS A RESULT I WAS FORCED TO RENEW MY SUBSCRIPTION BY PAYING THE DEBIT BALANCE ALSO WHICH I DIDNT DO, SO CONCLUSIVELY I COULDNT RENEW MY SUBSCRIPTION AND SUSPENDED THE TV PROGRAMMES FOR MORE THAN A MONTH, THIS MONTH DELAY IS BECAUSE OF VERY VERY POOR CUSTOMER SUPPORT THAT DISHTV HAS, DEAR ALL CONSUMERS I REALISED ITS BETTER TO PAY BY CASH RATHER CR CARD THIS IS THE SOLUTION FROM MY SIDE AND DISHTV NEVER PROVIDED ME SOLUTION
I HATE DISHTV
Hai
i am new customer of dish tv. in dish tv not broadcost the gemini music channel(telugu) please telecast it. and another channel of telugu music channel is MAA music is also not telecasted .we are under new scheme of dishtv subcribers . we purchased dish on 16 augest 2008. plese set all regional channels .
And another complaint is sun network channels is not displayed at night time plese sloved my problems.

thanking you
talluri ravikiran
Agree with above comment ...

30 HD CHANNELS IS FAKE

These are all FAKE offers from Dish TV, I too got free Dish HD Box free with my Samsung LED TV. They made me pay 750 Rupees just for the activation and installation.

Here is the catch.. All the so called HD Channels are Upscaled Channels. I agree to the comment posted before in this thread. Madhuri Looks liks Tun Tun... even on a so called HD Channel !!!

Only channels which are True HD are -

1) Movies NOW
2) Discovery HD World
3) Nat Geo HD
4) Star Cricket HD
5) DD HD - Always Blank Screen.

All the other channels are UPSCALED channels which they call HD. Rediculous, wonder Shahrukh knows about this, this proper Fraud from DISH TV.

I think this is why there are no advertisements on TV about 30 channels being HD and Blah Blah.

Another thing how people like me will get stuck with Dish TV now.

HD Starter Pack - 125 Rupees.
This includes Discovery HD World and NatGeo HD. Along with few other upscaled Channels.

HD A La Carte Pack - 100 Rupees
This includes MOVIES NOW. along with few other Blah blah upscaled channels.

World Cup HD Pack - 150 Rupees
This included STAR CRICKET- which means world cup in HD. Watching World cup on this is great experience as there are NO ADVERTISEMENTS and its a amazing experience to watch cricket on this.

so in the end you pay ->>> 125+100+150+325 (Normal Platinum pack) = 700 Rupees PER MONTH

Agree with another comment, you need iron balls to pay 450 for 4 HD Channels of your choice. All channels of your choice are in different packs. They are making customers fools.

CRAP FROM DISH TV.
I had an exactly same experience as Carzzz12.

This seems to be scandal. Not sure why a company like Samsung is tying up with a shoddy service such as Dish TV.

I too bought 40 inch Samsung LED TV from Devi Electronics on 28/02/2011 in Bangalore
and was given a Dish TV HD voucher. Called up their customer care and they told the
installation will be done in few days. Nobody turned up till now. Their service center
representative (Ravi:[protected] called me once saying he will send a technician but
no one showed up. Now he does not bother to pick my calls and mails to customer care did not help.

I seriously think this is a scam and just a ploy to sell more Samsung TVs.
same experience I too bought 32 inch Samsung LED TV on 15/3/2011 in bellary and was given a Dish TV HD voucher after 2 days, Initially they made me believe that DishTv will install in the week.some technitions called and told he will come and install in half an hour on 18/3/2011, and i must pay 800rs for the connection .i told ok but till now now response. Then I called DishTv to register for the installation. I was given a complaint no 55943870. Till this date the installation hasn't been completed by DishTv. They assured me installing in 24 hours to 36 hours. I went on communicating each day, they initially apologized and promised in the next 24 hours for the first 3 days. In the last 24 hours, there is no call but promise to install soon. What I realize is that they have no serious commitment.worst service and response for new costumers, then what about old costumers god only knows about their complaints, very bad response donot buy dish hd go for tata sky or airtel
I had also the same experience. I purchased Samsung LCD TV and no response from Dish TV- I have called many times at the call centre but no response only false commitments. This seems to be a scam. Ideally we should go to consumer court to expose these people

Dish TV — Non Activation of DISH TV Connection availed through Samsung Offer

Dear Sir,


I am in an unfortunate position to share my woes about DISH TV, who have put me through a huge ordeal for the past fortnight or more. I recently happened to buy a SAMSUNG TV and receive a DISH TV connection along with it and all my attempts to get it activated has just gone waste. Their distributor SHIVA ENTERPRISES, Bangalore promptly came to my house , installed the hardware and taken a sum of Rs. 750 /- from me for the same as early as 6th April , 2011. Since then I have been following up in vain to get this connection activated. I have called with reference to the same complaint number 57214697, day after day, at least 5-10 times now, each time having to hear the same response that "Our technical team will contact you and resolve this in the next 24 hours" . I have forwarded all my documents that were asked for on 13th April , 2011 and I'm forwarding you the same as well.


Unfortunately, my patience has run out and I'm seeking your help now to get this resolved. I am contemplating taking legal action on DISH TV if this does not get resolved as this clearly amounts to cheating as well as denial of service. Please let me know the procedure to do the same as I am determined to fight this out. For your reference, my VC number is [protected] and my complaint number is 57214697.


Vignesh
I have mailed customer care as well as the nodal officer at least 5 times now and still my complaint is unresolved
Hello,

I'm also a cheated by DISH TV the same way and still waiting for the DTH HD service to be activated from past 3 weeks.I have wasted lot of time calling the DISH TV customer care and got false promises.

Dish TV — Non activation of hd connection

I had taken a hd connection on 28/8/12.vc no being[protected].I was not getting all the channels.I had lodged a complaint through customer care but it was not rectified.from 4/9/12 I am not getting any hd channels. I logged a complaint through costumer care complaint no being71565091.but no action has been taken.

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