[Resolved]  Samsung Mobile, Model SGH-L700 — Replacement of Dead Set.

I had bought one Samsung Mobile Model SGH-J700 on 27.08.08 which suddently stopped while talking within 10 days of purchase. I had given the set for servicing to their servicing centre M/s. Shree Balaji Cellulars, 281/C. N.S.C.Bose Road, Kolkata-700047. After about 21 days they have returned me the set but the complaint of being being swithced off suddently remained as it is. I had to submit the hand set to them for at least 8-9 times but the problem could not resolved and ultimately M/s. Samsung India Electronics Pvt. Ltd., replaced the set with SGH-L700 at a payment of Rs. 2200.00 on 03.04.2009. This set was also became DEAD on 23.06.2009, within 2 and half month. I again rushed to the same service centre and deposited the phone but till date I have neither received the repired set nor the replacement. As per service centre persons advice I had contacted Mr. Rahman of M/s. Samsung India Electronics Pvt. Ltd., on 01.06.2009 ( and since then contineously ollowing up) who initially assured me the give me the set back and later told that they will replace me the set again but did not mention any time period. Finally today I had visited their service centre for giving a complaint in writing but their service centre persons had refused to accept the letter. I have therefore posted the letter by Registered A/D. to them with a copy to Samsung India Electronics Pvt. Ltd. Kolkata office. I have requested them to return me the money since now I am sick and tired of the services of Samsung.