Claimed

Samsung India Complaints & Reviews

3
Updated: Jan 16, 2026
Complaints 18979
Resolved
11190
Unresolved
7789
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Samsung India reviews & complaints page 905

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Manoj Patil
from Pune, Maharashtra
Aug 12, 2009
Resolved
Report
Copy
Resolved

We have brought samsung b210 mobile on 8th Nov 08 and it is in waranty period. IMEI no is 356591/02/035542/4 and serial no is RW1QA84422Y
MODEL IS -SGH-B210
Now there is problem with the socket used for charging . when we went to shop they told that we have to give it to Samsung service center. so when we made a contact in authorised center in Pune they told that it will not be replaced or repaired by Samsung as it is damaged. But If we are handling this with care and then also if it is damaged then what quality these people are using? Now they are asking repairing charges of Rs 1900/ which is cost of mobile itself ! We are using many Samsung equipments but due to this we are now thinking on that decision that henceforth not to buy any product of Samsung .

It is a kind request to concern person to solve this problem.

Regards
M.M.Patil.
Aug 14, 2020
Complaint marked as Resolved 
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hardik Yogesh Parekh
    from Mumbai, Maharashtra
    Aug 11, 2009
    Resolved
    Report
    Copy
    Resolved

    We have been told by the dealer i.e. by e-central Vashi that we will be getting a Airtel Digital TV set top box free with installation and 5 months subscription. The Airtel representative came at our place and he gave us a NO SIGNAL CERTIFICATE and told that the dish cannot be fitted at our place. Now we are talking to the dealer than he is telling that we can't do anything. This is your problem.
    Aug 14, 2020
    Complaint marked as Resolved 
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      SAINEST TUBES PVT. LTD
      from Bengaluru, Karnataka
      Aug 11, 2009
      Report
      Copy

      Dear Sir,
      we havepurchased the 1.5 ton a/c 5No And 1No of 2ton A/C of samsung Company. One of the A/C of 1.5ton is not working.We have registered a complain with BP NO [protected]. but still no action has ben taken. So we feel that we have made a great mistake purchasing samsung product.We have purchased the A/C on 10/07/09.Please take some strict action that our A/C could repaired as soon as possible.

      THANKYOU
      SAINEST TUBES PVT LTD
      CHHATRAL DIST: GANDHINAGAR
      (NIRMAL BELLANI) [protected]
      [protected]. 234128. 232242
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Sagarika123
        from Hyderabad, Telangana
        Aug 11, 2009
        Report
        Copy

        Hi

        I purchased samsung s5233 mobile 1 and half month ago, now its touch pad and mother board are faulty .Since i bought this model i faced the problem like the set is frequently get hanged and some time the touch pad is not working and the camera also got hanged.

        Now the problem is the touch pad is no more working for me, then i went to sevice station they told like the touch pad you need to change and after that they told the moder board also get corrpted.

        Please friends before you going to buy any samsung mobile, just think twice like you have to bear the time to get to the services 5 to 10 times and also have option for another mobile because you did not get that set repaired with in a week.

        Thanks
        sagarika

        Samsung Mobile S5233 — Mobile phone replacement

        I purchased S5233 on[protected]. Since last 4-5 months it is not working. It was repaired by the company engineer 3-4 times but in vain. Now the set is with the Samsung engineer : M/S Himtech electronics PC chambers. Jodha Niwas Shimla, Phone 2800222 for replacement but till date not replaced. Please help
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          S Varghees
          from Mumbai, Maharashtra
          Aug 11, 2009
          Resolved
          Report
          Copy
          Resolved

          I have send my Samsung HDD to the service center for warrenty.The service centre is in tvm and it isMareena Electronics, Sreekandeswaram, Fort P O, Tvm.They are not give right consideration to my HDD.I didn't get the warranty.If You are not willing to Solve complaint I shall go to the consumer court.
          MY samsung HDD is
          Model No SP0822N
          Serial No 1519J2CL411446
          Work order No in Mareena 0709/296/21 Date 10-07-09
          Aug 14, 2020
          Complaint marked as Resolved 
          model number SP0822N, s/n s06qj10y573761 Warrant
          Saurabh Behere: [protected]
          call me after reading following information

          http://www.samsung.com/in/support/repair/servicePolicyHDD.do

          Serial No.: 1519J2CL411446
          Date of Manufacturing: April, 2006
          Expiry Date: April, 2011
          Distributor: SIEL (SAMSUNG INDIA PVT. LTD.)
          Status Replacement

          HDD Warranty Voids if any Physical damages found.

          Terms & Conditions:
          http://www.samsung.com/in/support/repair/servicePolicyTerms.do#11
          Saurabh Behere: [protected]
          call me after reading following information.

          http://www.samsung.com/in/support/repair/servicePolicyHDD.do

          Serial No.: 1519J2CL411446
          Date of Manufacturing: April, 2006
          Expiry Date: April, 2011
          Distributor: SIEL (SAMSUNG INDIA PVT. LTD.)
          Status: Replacement

          HDD Warranty Voids if any Physical damages found.

          Terms & Conditions:
          http://www.samsung.com/in/support/repair/servicePolicyTerms.do#11
          SERIAL NUMBER -S06QJ1IL907083
          SP0822N
          ASPAK SHAIKH [protected]
          Helpful
          Found this helpful?
          4 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            LETHA K JOHN
            from Bengaluru, Karnataka
            Aug 10, 2009
            Resolved
            Report
            Copy
            Resolved

            I have purchased a Fully automatic Washing machine of Samsung from Pazhayakadavil Audio Vision, Thalayolaparambu, Kottayam District, Kerala on 06.05.2006 vide Bill No.459. Now it is not working. As suggested by the dealer, I have registered a complaint at Kottayam Service centre on 15.07.2009. My complaint Reg.No. is [protected]. Till today, I have'nt got it rectified. The service executive who attended (Mr. Bineesh) said the problem is with PCB and they are waiting for the spare to receive from Chennai. But, unfortunately, they haven' t got the same till today. Whenever I enquired about the status of my complaint, I am getting very silly excuses.

            Please make available the spares to Kottayam service centre and do the needful to get me the washing machine repaired at the earliest.

            Thanking you,

            Letha K. John
            Mob :[protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vikas Bulani
              from Chennai, Tamil Nadu
              Aug 10, 2009
              Report
              Copy

              I had purchased Samsung LCD monitor in Aug-07 with 3 years of warranty. The monitor had started behaving weird in just one year and I had raised several complaints with the Samsung customer care. Samsung had tried to repair the monitor several times but it still have same issues. Even after wasting so much time Samsung refuses to replace it.
              On top of this the service managers (Mr. Rajendra [protected]
              & Mr. Paresh [protected]) are the most unprofessional set of people I had to deal with. They would promise they will call me in 10 minutes and would never even call in 10 days unless I call them back.

              This shows how much unethical the company is

              I would advise all the folks to be very careful while choosing a brand. I had 3 samsung mobile phones (CDMA) and all are piece of junk. I had to purchase it because that was the only brand supported by Tata Indicom. Else if Nokia can be rated 9/10, I would rate Samsung nothing more than 3/10

              Vikas
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mohan Philip
                from Ahiri, Maharashtra
                Aug 10, 2009
                Resolved
                Report
                Copy
                Resolved

                Unpleasant Odor from the fridge.

                We purchased a Samsung Refrigerator ( RT 27 ) from Dass Electricals, Pune on 06/06/09. We bought the Samsung Refrigerator thinking that it will give us the quality product, but we are totally disappointed with its performance. When ever we open the fridge door, it emits an unpleasant order, that even fills the room where the fridge is kept. . We have been using fridges since 1974 ( first it was a Godrej and later it was a Whirlpool ) and...
                Helpful
                4 other people found this review helpful
                4 found this helpful
                25 Comments
                Report
                Copy
                A
                Ashish sen
                from Delhi, Delhi
                Aug 10, 2009
                Resolved
                Report
                Copy
                Resolved

                No CD came with the set.I am unable to work through my PC which does not report having corresponding software.please tell what to do?Installing the other samsung pc studio 3 does not help to connect USB..
                Aug 14, 2020
                Complaint marked as Resolved 
                just down load the new samsung pc studio u will connected through usb but u cant install application to ur mmobile through this s/w.
                Please mail me this drivers at my email ID..[protected]@gmail.com
                Hi,

                Recently i have purchase samsung S 3310 mobile, i have not the CD along with the phone. I am enable to connect it to PC. pls suggest me what s/w and where to download.

                pls give me response ASAP.

                Regards
                vinod kumar K.R
                pls send the PC drivers to my email ID: [protected]@gmail.com
                i bought dis set. n even i m having problem with softwar. tried pc studio 3 and 3..
                nothing works.
                can u tell me the link for this new pc studio?or email me.
                I Purchase a samsung S3310 Mobile But there is no CD to Pc Suite. Please sent me a pc suite driver
                i am your customer i had purchase model s3310, but i didn't get its software to conect internet through mobile.pls solve my problem asap
                datacable not conetted
                Smasung PC Studeo
                My Name Dattatray Shirsath
                My Village Name Lakhmapur
                Dindori, Nashik
                I purchase a SAMSUNG S3310 Mobile Set still i am unable to connect my computer. Pls send a Correct software to my mail ID
                guyz...plz help me...i got dis s3310 nd nw i cant connect to pc studio wid my cell...pls send me the software at my [protected]@ymail.com
                samsung thems downloas to internet
                I Purchase a samsung S3310 Mobile But there is no CD to Pc Suite. Please sent me a pc suite driver
                pla send me the software of pc suite driver or i [censored] use my usb 2 put any of the songs from my com..plz plz plz do it on urgantly

                Samsung S3310 — no driver cd

                i have not receivd driver cd with my phone , hance cannot connect the phone to pc. please provied me the drivers. thanking you
                please provide driver cd
                just down load the new samsung pc studio u will connected through usb but u cant install application to ur mmobile through this s/w.

                pls send the PC drivers to my email ID:[protected]@gmail.com
                pls DO.. send the PC drivers/ PC SUIT FOR S3310 to my email ID:[protected]@gmail.com

                IT'S URGENT...
                i purchased samsung s3310 last month but i found a problem in its software. When i tried to edit text in applications then i found out that it has no key t o delete. kindly tell me what to do?
                please send me pc suite of samsung 3310
                i have purchased samsung s 3310 and hve not received the cd with it and i m unable to connect it to my pc send me pls or let me know what else cn be done
                i am a samsung s3310 user. i cant store data direct to memory card., which transfrom from other bluetooth
                i need softwear of s3310
                i have no cd with my mobile plz send me its driver to connect with pc
                s3310
                Dear Sir,
                I have not got my CD alongwith my Samsung mobile S3310 set, pla send me the software of pc suite driver or i [censored] use my usb 2 put any of the songs from my com..plz plz plz do it on urgantly
                I purchased s3310 but i didn't get any software or PC suit to connect samsung mobile with computer. Pl send PC suit to my Email ID.

                Thanks

                Regards
                i bought samsung s 3310 mobile. there is no cd with it and bcoz of that i am unable to connect it with pc and no game downloading possible. please tell me what i do . it is urgent i am thinking to change my cell again bcoz of that problems. thanks

                s3310 — Not received CD with the set

                I have purchased the Samsung mobile S3310,and unable to connect to PC.
                I didnt receive any CD with the set.

                Please suggest/advise me how to connect to PC.Any drivers need to installed, if so, please send them to my mail id.

                [protected]@rediffmail.com

                I am waiting for your reply ASAP.

                Thanks
                Rajesh J
                I have purchased the Samsung mobile S3310 and i have not received any CD with the set for connecting to PC.

                Please suggest me how to connect to PC and any drivers need to be installed.If any drivers need to be installed, please send them to my mail id :[protected]@rediffmail.com

                I am waiting for your reply ASAP.

                Thanks
                Rajesh J
                HOW TO INSTALL PICTURE FROM MY SAMSUNG S3310 MODEL? NO SOFTWARE CD PRIVIDED ALONGWITH NEW MOBILE. GIVE REPLY
                I have also have same problem that I could not able to connect my samsung 3310 cell to P.C because when i have purchased this cell there was no c.d. Please inform me out to down load this P.C driver
                i have purchased samsung S3310, may i know using the PC studio can i take the copy of my sms(messages) to PC. Very urgent since more of the message information are required for me, for the reference. Pls let me know the details...
                Hi,

                Recently i have purchase samsung S 3310 mobile, i have not the CD along with the phone. I am enable to connect it to PC. pls suggest me what s/w and where to download.

                pls give me response ASAP.

                Regards
                Sanjay Kapil
                No CD came with the set.I am unable to work through my PC which does not report having corresponding software.please tell what to do?
                Hi,

                I made a complaint long back for not received the drivers along with Mobile S3310.
                I am unable to transfer any data from my mobile to PC.

                There was no reply for the complaint or any drivers were sent to my mail id.

                Why you people r not responding to the complaints.Please reply back with drivers immediately.

                I hope u will send the drivers to my mail id ASAP.



                Thanks
                Rajesh J
                I have purchase samsung metro 3310, but not received cd, after some time i saw cd with set in another shop, plz give me correct software on my id .
                I am also one of the many who have not received a CD with the purchase of the 3310. And despite the software I downloaded, i am unable to transfer music from my CDs to the phone. Good Phone ... bad service.
                No CD came with the set.I am unable to work through my PC which does not report having corresponding software.please tell what to do?Installing the other samsung pc studio 3 does not help to connect USB..
                hello sir i purchased samsung s3310 metro

                but it's sms storing capasity is only 150

                is there any option for saving sms in memory card..

                if there... plzzzz reply...

                my no is [protected]
                I want use drive file with digitally signed and there is drive exe but not with digitally signed so, please immediately send on my email address [protected]@rediffmail.com
                my mobile is samsung s3310 model
                please send me pc suite of samsung 3310

                [protected]@gmail.com

                gurjar.[protected]@gmail.com
                I Purchase a samsung S3310 Mobile But there is no CD to Pc Suite. Please sent me a pc suite driver
                [protected]@gmail.com
                While i try to open my inbox i am getting " loading..." message afterwards its disappear.
                while i try to send any message i am getting the same error. pls resolve this error ASAP.
                plz send me s3310 pc suite on my email id hrsht.[protected]@gmail.com... plz

                s3310 — keytone volume has become functionless

                i pressed *#333# and called at this number and it showed that---all services,outgoing calls, deactivated and now when i recieve or call to my frnd's no voice is transfered.. and keytone volume is functionless......what should i do now???? can u help me!!!!!
                i am using new pc studio 1.5.1 and i am unable to exchange messages please send me a solution for thie...
                I Purchase a samsung S3310 Mobile But there is no CD to Pc Suite. Kindily Please sent me a pc suite driver .
                jestin.[protected]@gmail.com

                samsung cd drive — change of cd drive

                i bought a dvd drive from south delhi stationers , g-5 , siddhartha building -96, nehru place , new delhi 110019 . on 17 aug 2011 and was given a warranty period of 6 months and the same was out of working order after 12 days ,as the computer was in pune it was not possible to bring it back . now i submitted it to the shop keeper on 28/10/2011 and he had given me five dates and all time i had spent my time +money in vein and he has put me in great trouble , i humbly request you to take necessary action agnist the shopkeeper so that it should be a lesson to all the shopkeepers . as an army man i don't have time to go again and again and was humiliated a lot by him .he is also in a practise of selling goods without bill and when i asked for bill he told , it is not there and wrote the gurantee on a business card .
                thank you
                Dear customer

                Thank you for writing and sharing your concern with us

                In order to help you in a better way we would require your contact detail .Please provide your contact detail .We assure you our best services always .



                Thanking and assuring you for best services always.


                Customer Satisfaction Team
                Samsung India Electronics Pvt. Ltd.
                Email:- akhilesh.[protected]@partner.samsung.com

                replacement/refund

                complaint register on 17.06.2014. totally 3 monitor is problem all are no display problem. ur engineer came and check the monitor. but still now same .warrent is over.kindly to replacement /refund for 3 monitor as soon as possible.

                EMI statment

                Required Monthly Statment sent to on my E-Mail add.



                Thanks

                coating of mobile set has faded away

                Purchased mobile set in 03/2014 but within a short time coting of mobile set has faded away which gives a bad look also battery back up is very low which is cheeting with clients

                Installation Of Tv

                Dear sir, Request for New Tv Installation.. Regards, Murali Sabbana, Mob:[protected] Address:H.no:1-89, Near Naga Devatha temple, MRC Colony, Satrampadu, Eluru, W.G Dist Pin:534007

                spare parts not available

                Samsung cell phone model gt-s7500, bought 2 years back.now its spare parts is not available.it is a matter of regret that such a great brand knowingly makes people harassed. WHAT TO DO.
                Helpful
                Found this helpful?
                56 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Raman Sharma
                  from New Delhi, Delhi
                  Aug 10, 2009
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear Sir,

                  I have purchased Samsung Make Mpower-569 (Sl.No.[protected] mobile pohone on[protected] from Electro World Communication World, Noida. After 20 days mobile get problem in speaker that i can not recieve calls properly, then i submitted this mobile to samsung service center GSM TELECOM SERVICES, Noida then this problem rectified with in ten days. Now again after repairing of few days then this problem occurs again, I submittted again this set on 23 July'09 now today is 10 Aug'09 and i did not recieve mobile handset. and service center is saying it will take more days but they did not know howmany. now I want replacement of my hand set because of this problem and sevice center didnot want to do replacement.aqccording to service center mother board of handset gets problem due to this i get problem again and again. so please do the needfull for replacement.

                  my communication address is:- Raman Sharma
                  B-10A/83B, UdhayGiri-1, Sector-34, Noida
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  I am a daily passenger of railway from Palwal to Okhla. Today (10.08.09)morning at 7.34 am I stand in que for my pass and one ticket from Palwal to N.Delhi for my cussain Brother at 7.54 I reach at window no 3 through que where a youngman was sitting who refuse me rudely for ticket. due to which I and my cussain miss the train. I reach late to my office for which I punished my half day leave and my cussain miss his interview.May I know who is responsible for this. Plz do some needful.

                  NOTE : This is not first time. Staff present there is not speedy.Their speed on computer is very slow due to which public face problems
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    NARESH SALUJA
                    from Delhi, Delhi
                    Aug 9, 2009
                    Resolved
                    Report
                    Copy
                    Resolved

                    RESPECTED SIR,
                    MOST RESPECTFULLY I BEG TO SAY THAT I AM NARESH SALUJA S/O BALRAM SALUJA R/O A-140, GANESH NAGAR, P.O.TILAK NAGAR, NEW DELHI-110018. I AM PURCHASE ONE SAMSUNG SPLIT A.C. ON DATE 12/07/2007 FROM BETTER DEALS ELECTRONIC PVT. LTD. B-3/67, JANAK PURI, NEW DELHI-110058, IN WHICH COMPANY CAN PROVIDE 12 MONTHS COMPLETE WARRANTY AND 60 MONTHS COMPRESSOR WARRANTY NOW PRESENTLY MY A.C. SPLIT IS NOT WORKING PROPERLY SO I CAN REGISTERED COMPLAINT BY PHONE AT 02/08/2009. AND ENGINEER IS COMING AND THEY ARE TELLING COMPRESSOR IS (NOT WORKING)DOING PROBLEM IT WILL CHANGE IN NEXT DAY. SATURDAY ON DATE 08/08/2009 I HAVE CALL IN THREE TIMES BUT THERE IS NO RESPONSE. SUNDAY ON DATE 09/08/2009 TA-SAMSUNG SMS SEND DEAR CUSTOMER YOUR CALL HAS CANCELLED AS REPAIR COST HAS NOT BEEN APPROVED BY YOU. SIR, MY COMPRESSOR WARRENTY IS SIXTY MONTHS BUT AFTER ONLY 25 MONTHS COMPRESSOR DOING PROBLEM AND COMPANY NOT CHANGE. WHY AND I REQUEST YOU PLEASE CHANGE IT IMMEDIATELY.
                    THANKING YOU
                    YOURS FAITHFULLY
                    NARESH SALUJA
                    CONTACT NO. [protected]
                    PH.[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chintak Chhapia
                      from Ahmedabad, Gujarat
                      Aug 7, 2009
                      Report
                      Copy

                      I have baught samsung AC from SHAKTI Electronics, Naherunagar, Ahmedabad.

                      I have a really bad experience from this vendor and the company service it self.

                      Now, I have one year warranty period. Can anything can be done to this AC?
                      SAMSUNG A/C'S ARE WORST PRODUCT I HAVE EVER SEEN . I WONDER WHY THEY HAVE NO QC AND GUIDELINES, ALSO THEY HAVE WORST VENDOR +POOR CUSTOMER SERVICES

                      I PURCHASED MODEL NO AWT18WKE SL NO A196PZAQBOO187J ON 3/4/09 ...IT HAS ALREADY GONE TOSERVICE STATION (JANUS ELECTRONICS ESMS CLAIM NO[protected] ON 11/07/09) .BUT COOLING PROBLEM IS STILL THERE WHICH WAS THERE FROM DAY FIRST..

                      LG PRODUCTS ARE BETTER THEN SAMSUNG AS I M USER OF BOTH.

                      VINOD BHATT
                      ([protected])
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        T
                        Thiyagarajan M
                        from Chennai, Tamil Nadu
                        Aug 7, 2009
                        Resolved
                        Report
                        Copy
                        Resolved

                        Dear Sir,

                        I Have purchased Samsung Window AC on 31st Mar 08. As of now around 800 Hrs was running time of this AC. Now i am facing the problem in GAS leakage. Service person told me to gas line and gas to be checked. And also front panel in AC not working. Hardly i have pressed that panel 20 times from the date of installation. I am only using AC Remote. I didnt expect these type of very very poor product from Samsung. I want to know the standard lifetime of these "GAS" things. Now samsung telling to pay Rs. 1850 for the above repair and additional Rs. 175 for replacing the digital panel. ( Is this fine for not using the panel ??? :( ).

                        My no. is[protected] and i have register the complaint with samsung. Reference : [protected]

                        Thanks & Regards

                        Thiyagarajan M
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        SAMSUNG A/C'S ARE WORST PRODUCT I HAVE EVER SEEN . I WONDER WHY THEY HAVE NO QC AND GUIDELINES, ALSO THEY HAVE WORST VENDOR +POOR CUSTOMER SERVICES

                        I PURCHASED MODEL NO AWT18WKE SL NO A196PZAQBOO187J ON 3/4/09 ...IT HAS ALREADY GONE TOSERVICE STATION (JANUS ELECTRONICS ESMS CLAIM NO[protected] ON 11/07/09) .BUT COOLING PROBLEM IS STILL THERE WHICH WAS THERE FROM DAY FIRST..

                        LG PRODUCTS ARE BETTER THEN SAMSUNG AS I M USER OF BOTH.

                        VINOD BHATT
                        ([protected])
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          sanjeev kumar chaturvedi
                          Aug 7, 2009
                          Resolved
                          Report
                          Copy
                          Resolved

                          I have purched samsung mobile phone model no. SGH-F 270 on 7th july 09. from frist day phone having problem with its mic, also battery not charged fully and discharged with in 1 hrs.

                          i have contacted to service centre at vashi navi mumbai. they asked me to check the mobile from their engineer at service centre. after that they have found problem in its board and asked me that they will send phone to the H.O. for repair. I have given phone on the same day 25 th july and was told to collect the phone after one week.
                          i have contacted service centre to collect my mobile phone but tilll date my phone is not repaired and they are not able to inform me that when it will get repaire and return to me.

                          i contacted to mr. prashant A.SM. to get the information, but it is surprise to me that he is also not able to tell anything about the same.
                          It is very sad that company having high brand equity but having very poor coustmer service as well very poor product quality.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          i have a samsung phone which i have purchased 3 months back, the battery is pathetic and drains out very fast.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            MEDICAL OFFICER DANGARWA
                            from Patan, Gujarat
                            Aug 7, 2009
                            Resolved
                            Report
                            Copy
                            Resolved

                            Respected sir, we can purchase samsung scanner, copier cum printer model scx-4300 on dated 05/02/2009. From last 15 days our scx - 4300 not working. we informed our Dealer but we cant get any type of service from them. so please do needful.THANKYOU.
                            A.R.PRAJAPATI.
                            [protected]@yahoo.in
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            Respected sir,
                            we are requevested to cancelled our complain for samsung scx - 4300 copier, scanner, printer.Thankyou.
                            A.R.PRAJAPATI
                            [protected]@yahoo.in
                            sir my requst
                            sir mera samsung scx 4300 printer hai jiska SCANNER ERROR
                            de rha jiske kaaran mere ko sir very problem ho rhi hai
                            sir koi suggestion
                            please just reply
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Anandhi
                              from Mysore, Karnataka
                              Aug 6, 2009
                              Resolved
                              Report
                              Copy
                              Resolved

                              We own a Frost free Refridgrator SR34EMB.It is 10 years old.Suddenly it stopped working and the local service engineer said a part ie timer and bio meter has to be replaced.He procured it after 3 days from Bangalore.Now he says it does'nt suit and get another one or cut the size of the part to suite it.
                              I wonder how you can not have a part for a refridgerator ?
                              Now it almost 15 days it is yet to be repaired.I called the Customer care and registered the complaint.But again no one bothers to call or visit.What a shame on Samsung.Third class after sale.
                              Anandhi
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Debasis Biswas
                                from Srinagar, Jammu and Kashmir
                                Aug 6, 2009
                                Report
                                Copy

                                I have bought Samsung split AC 1.5 T from Asansol 'Reco' dealer and installed two months ago by the authorised service agent headed by Mr. Bagchi.of Asansol
                                The Installer didnot repaired the portion damaged by them during installation. This was more than 10 times informed on the cell no. [protected]. Will Samsung company will set right the customer demand.
                                During installation the installer did not used any drill machine while making hole
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dharmesh.s..shah
                                  from Vadodara, Gujarat
                                  Aug 5, 2009
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I HAD PURCHASE SAMSUNG CDMA SCH-M569 DATED 21/04/2009 IN SURAT, GUJARAT.FROM VANSH TRADERS-SALABATPURA-SURAT. RETAIL INVOICE, BILL NO-113, NET AMOUNT -9900/-.
                                  VANSH TRADERS SAY ME THIS MODEL AVILABLE CALL RECORDING FACLITTY AVAILABLE SO I TRUST AND PURCHASE THIS MODEL.
                                  BUT CALL RECORDING NOT IN OUR PHONE I MANY MANY TRY CALL CUSTOMER CARE BUT NOT POSSIBLE THIS MODEL CALL RECORDING. CALL RECORDING FUNCTION IN OUR SET ERROR- NOT SUPPORT IN 4GV CALL.
                                  I AM VERY BUSY AND BIG BUSINESSMAN SO NOT IMMEDIATELY GOING CUSTOMER CARE & VANSH TRADERS BECAUSE I AM BUSY.
                                  BUT YOU NOTE SAMSUNG USER MANUAL SCH-M-569 BOOK I HAVE IT & I READ PAGE NO 21 CLEARLY WRITE CALL RECORDING METHOD.
                                  BUT I GOING SURAT CUSTOMER CARE SAMSUNG-RING ROAD, MAJURA GATE NOT UNDERSTAND THIS PHONE CALL RECORDING FACLITTY NOT ANY PROPER SOLUTION. ALSO I TODAY CALL CUSTOMER CARE SAMSUNG HE SAY THIS PHONE SOME PHONE AVILABLE AND SOME NOT AVILABLE THIS FACLITTY.NOT PROPER GIVE ANSWER.
                                  WHY ARE YOU SAMSUNG WRITE IIN USER MANUAL BOOK CALL RECORDING POSSIBLE.
                                  PLEASE SIR NOTE SAMSUNG THIS MODEL NOT POSSIBLE CALL RECORDING I SEARCH IN OUR CIRCLE BUT WHY ARE SAMSUNG WRITE.
                                  BUT I NEED CALL RECORDING FUNCTION.
                                  I PURCHASE & SELECT THIS MODEL BECAUSE CALL RECORDING FUNCTION.
                                  SAMSUNG COMPANY VERY BAD & USELESS MFG. MOBILE CDMA.
                                  MY I.M.E.NO[protected]
                                  MY CELL NO-0 [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 

                                  Samsung — Cheater Fraud company

                                  With reference to my Samsung Mobile SCH W299, I purchased this handset on 24th Sep 2009.
                                  On 26th Sep i found problem in Phone. I contacted 30308282 , they told me a procedure for that problem. I did what they told me , but nothing happened. On 30th Sep 2009 i called up 30308282 and asked for service center so that i can get my handset changed, They gave me address of Cariano Telecom (P) Limited which is situated in Roop Nagar.

                                  On 30th Sep they took my handset for checking purpose. I called them many times but they always replied that it will take more time. On 3rd Oct 2009 i again visited to Samsung service center and got my handset. Then i got information of Moti nagar Service dealer.

                                  On 3rd Oct it was off day for Moti nagar branch. I visited there on 4th Oct.

                                  They simply refused me that we cannot give you new handset as you came late. We can only do if you come to us within 7 days.

                                  Now My question is where is am wrong?????????????
                                  Is cariano Telecom is not Samsung Service center? If not how dare 30308282 gave me address of that.

                                  Who is responsible? Samsung n ow started cheating people by these acts?

                                  Story not ending here...........

                                  After a long argument, Mr Parmajit Singh , Manager of Moti Nagar branch, told me that we will repair your handset today, and you have to wait.

                                  They gain tested the mobile and told me that it needs software reload process.
                                  Mr Mohit an engineer told me to roam around for at least 1 to 2 hours, and then collect your handset.

                                  I did the same, after 1.15 hours i approached to Mr mohit, he gave me handset and told me that your handset is ok now.

                                  At that very moment i checked my handset and reported him that problem is still there.
                                  He replied don't worry just charge this mobile and its ok.

                                  Now when i cam back to my office, I charged my handset, after 5 minutes handset is saying that battery fully charged, and when i pull out the charger, low battery indication and mobile shut off.................

                                  What is this?????

                                  They gave me handset without removing the problem, why?????????????????

                                  I need reply from your side asap.

                                  I will file complaint in consumer court that how samsung making people fool.
                                  You think we are fool, we have enough time to go to service center daily???????

                                  Johar Singh
                                  [protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    swapnil suryakant madane
                                    from Mumbai, Maharashtra
                                    Aug 5, 2009
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I purchased a samsung mobilr phone model E250 from Ankur electronics, Chembur, Mumbai, on a genuine purchase bill .On 12/07/2009 the mobile phone, all of a sudden became dead .The very next day i took it to Vashi Services, Sec-2, Vashi, Navi Mumbai, which is a authorised samsung service centre .On the preliminary check they reported a display failure and no other reason for mobile disfunction.The service centre then sent the mobile for further check and told to collect after a week, but they returned it after 16 days, on 29/07/2009 and with a reason of water logging. Despite the mobile being in the warranty period the service centre has said that it will be repaired out of warranty, i.e. on charges.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Dear Sir/Madam,

                                    I brought GTS-5570AAAINU Single SIM GSM mobile phone on 17/02/2012 from
                                    A House of Telecom Solutions, B-85A, Shyam Park EXT. Sahibabad, U.P by paying Rs. 7850. It is screen touch phone.
                                    i took on the samsung brand name but sorry to say i m copletedly not satisfied with it.
                                    my hanDset is completely proper. BUT incoming, outgoing, mp3, video sound is not working but when i use in airphone then listen to sound slowly.Reason when went to ur SRS TELECOM SERVICES CENTER, E-3, LOWER GROUND FLOOR, KALKAJI NEW DELHI-110019, CONTACT NO-[protected], [protected].firstly they started giving change the motherboard reasons and later he says there is DEMAGE IC.
                                    u can collect i the evening. he ask us change the motherboard, charg as Rs. 3, 800/
                                    you tell me what do you mean by warranty.
                                    if there is some damage to the handset from my side then i m liable to pay it. but i dont think there is any fault from my side. them your person asked me sign a paper. it was just show you all that see i have attended these many customers.
                                    what services you have.
                                    my hanset is RS. 7, 850/ and the repair charges are RS.3800.
                                    SO SIR I Rquest to you please give me new motherboard send by the courier of my Address-Lalit kumar, H.No-11/123, sec-3 Block-11 Rajendra Nagar Sahibabad, Ghaziabad (U.P)-201005

                                    If you will not send new motherboard then I will go to the consumer court AND Media. Inspire of all my friends saying no to buy Samsung I took on the brand name but...
                                    i[censored] want then laze take any acyion.

                                    Explained about problem.

                                    Recently phone got INCOMING, OUTGOING SOUND, RINGER, MP3 PROBLEM & VIDEO SOUND IS NOT WORKING [when I use phone].but when i use in airphone then listen to sound slowly. After using 5 month submitted mobile on[protected] to SRS TELECOM SERVICES, E-3, LOWER GROUND FLOOR, KALKAJI NEW DELHI-110019, CONTACT NO-[protected], [protected]. Then they talk to him Ic is damage, i cannot repairs phone so change the motherboard and say motherboard charge is RS. 3, 800/.
                                    You’re sincerely
                                    LALIT KUMAR
                                    H.No-11/123, sec-3 Block-11 Rajendra Nagar Sahibabad, Ghaziabad (U.P)-201005
                                    Mobile No: [protected]
                                    Model: GT-S5570AAAINU
                                    IMEI: 359581|04|233055|1 Serial: RHJBB81265D([protected])

                                    Service center address:
                                    SRS TELECOM SERVICES, E-3, LOWER GROUND FLOOR, KALKAJI NEW DELHI-110019, CONTACT NO-[protected], [protected].
                                    Serial No:-RHJBB81265D([protected])
                                    Date:14/07/2012
                                    Model: GT-S5570AAAINU
                                    BILL NO:-[protected]
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sandeep khedekar
                                      from Mumbai, Maharashtra
                                      Aug 4, 2009
                                      Report
                                      Copy

                                      i sandeep complient to samsung tool free no [protected] on14/7/2009 till today no body attending my complient only responce on call is part is not avilable wai for 4 days our technical deparment will call u within two hrs but nobody ring me from this dept.of samsung.complient dept always give me the informaion that our tech.dept give u the details o[censored] r complient when they will attend it

                                      i am very upset due to poor responce of samsung service
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit