Claimed

Samsung India Complaints & Reviews

3.1
Last updated May 6, 2024
Complaints 18888
Resolved
11175
Unresolved
7713
Quick Links
Statistics
Share
Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Samsung India
Customer Service Contacts

Samsung India Phone Numbers

Toll free
1800 3000 8282
1416
545
1800 266 8282
334
220
Phone
+91 89 3993 9899
644
318
+91 12 4488 2122
397
197
+91 98 3502 2547
326
206

View more phone numbers

Samsung India Website

Samsung India Head Office Address

2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43
Gurgaon
Gurgaon District
Haryana
India
122002

Samsung India reviews & complaints page 905

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
AMIT K DOBARIYAL
from Delhi, Delhi
Report
Copy

Warranty Failure

Dear Sir/Madam,



This is regarding the problem of my Samsung Phone Model SGH D780. I had got it purchased in the month of January 2009 from Mobile Planet, janakpuri. It had started giving me the problem in the month of April 09. I had visited to their Wazirpur Service centre and they asked me to leave my phone for at least 20 days without giving ant standby Cell. They also informed me that there is a manufacturing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vignesh
from Cuddapah, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

many problem

Its a worst mobile i ever seen...while i use gprs its automatically restarting again and again..its never connecting with pc studio...can anyone solve this problem.....
Helpful
Be the first one to find this review helpful
Found this helpful?
20 Comments
Report
Copy
N
NAVIN SINGHAL
from Mukerian, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MANUFACTURING DEFECT

I HAVE PURCHASED ONE 310 DOUBLE DOOR REFRIGERATOR FROM M/S WORLD WISON, REWARI (HARYANA) AND FROM BEGINING THE BASE TRAY IN SMALL FREEZER WAS DECETIVE AND ITS FALL DOWN, I HAVE MAKE COMPLAINT IN THIS REGARD SO MANY TIME AT THE SERVICE CENTER REGARDING THIS, BUT NO SATISFACTORY ACTION TAKEN BY THEM. THE PRODUCT OF SAMSUNG ARE BELOW STANDERED AND OF CHEAP QUALITY AND AFTER SALE SERVICE IS VERY POOR.

KINDLY HELP ME....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lilydale Finau
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inform

please i want to know if this is a true or just a false rumor around on my phone. i have received some message on the 13 of july 2009 that i am the one who won the 71 anniversary of the samsung company...please contact me as soon as you get my message. however my name is Lilydale Finau and my phone number is 8870661. as what you have mentioned on the text that you have send me...only my name and my phone number that you want to got.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
18 Comments
Report
Copy
L
Lilydale Finau
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

is this is true

is this program is true???? please i want some of your answers i just received on the 13 of july that i was the one who won the 71 anniversary of the samsung company. i just wanted to know if this is a true rumor. my name is Lilydale Finau and my phone number is 8870661...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
S.Parthasarathy
from Chennai, Tamil Nadu
Report
Copy

New mobile went out of order

Dear sir,
I bought a Samsung mobile bearing No.SGH-M200 mobile from M/S, Saravana Stores, T.Nagar, Chennai on 14.6.2009. The mobile became blank within a weeks time. M/S.Saravana Stores asked me to approach the authorised service centre, M/s.Techno Care and they have told that software of the mobile is to be updated and within hours returned the same having updated the same. But it is unfortunate that the mobile went out of order...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dr.sayan
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

From the desk of

DR.SAYAN DUTTA RAY
M.D.(PGT)
Vice-Chairman- St. Jhon's Ambulance Association, Training Sub Committee
Burdwan District Centre
Burdwan


An Allegiance of a nice person whom I met some days ago.

This is to inform you all who see this web site that very recently i had purchased one samsung Air Conditioner (1 ton split) from a local shop. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajeshgupta.t
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of product

I bought a Tata indicom mobile (SCH-B259) on 1st Jun 09, and it was activated after 4 days from the date of purchase. On 10th Jun 09 I faced the first technical issue - (No incoming & no outgoing calls). Approached the customer care, and suggested by them to reload the SIM, but it doesn’t work. Once again called them and instructed by them to reach Cell Solutions, who are the Agents to look into the Handset problems for Tata Indicom...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rizwan Mahmood
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service of samsung service center

Hi,
IMEI number was wrong on my mobile phone so I gave my mobile phone to Samsung service center on 2nd week of June to repair. They have told me that they will give me with in 3 days. it is already three weeks are over and whenever I go to service center they tell your mother board of your phone got corrupted, however they are not working on my phone even their working culture is very Bad. They do not want to entertain any customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Neha Desai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Serivce and Faulty Product

I have purchased Samsung C170 in September 2008 and within four months; its charger socket was damaged. The Samsung People gave me bad run around before repairing my mobile under warranty. I got it repaired in January. To my surprise, the phone's charger socket got damaged again in March, within two months of the repair work done on the phone. I gave it to repairing through Planet M as I have purchased the phone from there. For, first...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit Pal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service and Customer Care

Hi,

I have got a Samsung Color Television two years back. Within three days we have come to know that the PCB is having some problem.

Product Code
CTV [protected]

Sequence Number
CS21Z57MLUXXTL

Serial Number
07193ZAP601144W

Purchase Date
20070808



I made a complain the same moment when I came to know...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vishal dutt
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service

dear sir
we are getting a lot trouble in the split airconditioner we bought it from m/s murcury electronics hissar .your product was working but as since last 5 days its not working . we hav made the complains to ur customer care, a mechanic came and checked and told us that the pcb of this split is not working and need to change tommorow
the next day we made 4 times calls, than ur mechanic came with a card he tried and said...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manik Bordoloi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Servicing

I purchased a Samsung 1.5 TR split AC model AS18nbXTL on 17.5.08 from M/s Umang, Dibrugarh, Assam. At the time of purchase, they assured that after 6 months Samsung customer care will provide free servicing of the AC . But till date i.e. 13.7.09 nobody has turned up for servicing....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ravi shankar lade
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faced worst Experience with Samsung all service people in hyderabad including customer care

Hi,

Currently I am planning to file a case against samsung with consumer forum if my problem is not resolved ASAP based on the following details.

I have purchased a Samsung i710 mobile (IMEI no. [protected], Sl.No: R3TP53404X, and Charger No. 950FS) from Big C, Kukatpally, Hyderabad on 08-Sep-2008, Bill no. is SI/KPT/12804.

After purchase the mobile phone I haven't used this mobile properly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yunus a mansuri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i want to samsung care

Name: yunus a mansuri
Add: dabhoi road, bodeli, dist:sankheda,
pin code: 391135
Mobile no:[protected]
Email id : [protected]@yahoo.in
dear sir,

I want to samsung care becoz our city very need of samsung care. I have 2000sf area on the main road. our dist. in approximatly 500000 peoples. our dist in many city like sankheda, bodeli, chota udepur, jetpur etc. I will get good team...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
S
S.J.Joseph
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theft in the house No. 20-82, Shamshabad opposite First Transit Hotel

Sir

There was theft in the H.No. 20-82 last night ( beteeen 2-3 a.m.
The details of lost products:

1. Sell phone: No.[protected] Samsung SGH C160 IMEI No.[protected]

2. a gold chian with locket wt. 20 grams

Kindly help us in this matter.

S.. J. Joseph Note : in hurry the robber left his turkey blue( strapped ) towel in the groung floor....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aakash gupta
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DVD player having problems since bought

My samsung dvd player has been giving me problems since i bought it. Earlier it used to miss certan parts of movie being played. I then gave it to samsung service centre 3 times but the problem still persisted and lately my dvd player has stopped functioning. It has stopped recognizing any cd or dvd.
I just hate samsung for making such poor product and duping customers. I am not going to bur any samsung product ever....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aditya mahendrakar
from Sikar, Rajasthan
Report
Copy

very poor response of customer service

i bought a washing maschine samsung in march this year and i noticed water leakage and rang up customer complaint cell on 9th of july it has been 12th of july no body has turned up hav clled up many times and now am disatisfied and am thinking why did i buy samsung product my complaint no is [protected] i am a dis satisfied customer and they domy hav their gms mail id on the site so tat we can complain...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinayak Chakravorty
from Delhi, Delhi
Report
Copy

sixth time malfunction by DVD player within one year

I am a resident of Mayur Vihar Phase I, Delhi, and brought an original Samsung DVD player in August 2008 from Neha Electronics, Mayur Vihar Phase 1, Main Market. The mentioned shop is an authorised dealer of Samsung products and my set comes with a one-year warranty from the company.
Within about four months of purchase, the DVD player developed a snag for the first time. The DVD player was unable to play any DVDs or CDs -- notably...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj Joseph
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD monitor under warranty not being replaced and repaired

I have given my two samsung 15" lcd monitors under warranty to samsung service center, Kottayam. In the begining they were telling it cannot be repairable and will be replaced within one month.After one month I asked about the product they were telling waiting for approval.Last week when I called them they were telling that the parts are avialale now can be repairable. I have given that monitor there on May 4 2009.Till now I havent received...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy