Samsung India Complaints & Reviews

samsung has released this great looking phone but with very impotent software.

1. we cant play any mp4 video files converted using any of the softwares
2. cant step forward music, no one click buttton to play music. has to go with hell lot of steps.
3. camera not upto mark (not 1.3 Megs standard atleast)
4. cant minimise music player. i[censored] play music, do nothing.
5. cant open even moderately large...

I bought a refrigerator from Samsung authorised dealer JANUS ELECTRONICE, Ghaziabad on 07/05/2006.
After date of purchase fridge did not work properly or any problem are stands after service. After that if I complaint on customer care the executive tell that company's Engineer comes in 2-3 days after and comes after many time I call in customer care.

The Engineer rectifies the problems temporarily. For rectifying...

My Name is Satish Dubey had visited the Samsung Service centre on 15-June-2009 at Ghatkopar West off LBS marg for issue with my mobile (model J700) as it has no net work & their was Bluetooth problem too. I had been to same service in the month of May for same reason at that time they have taken 7 days and given the handset back to me stating that everything is ok. By going home I checked that time Bluetooth problem has been solved but...

any sim insert in the mobile but network is no catch up.
but I can open sim's system just like hutch plus.
Limited service is show on the main display. the tower can show but don't call receive and don't send.
what is problem plz help me....

I am one of Samsung CTV 43 projection customers purchased on March 17, 2004 for Rs.98, 879/-Since we bought the TV at least once in a year the system gives problem and Samsung service person report’s its switch board failure and replaced the same.This similar problem kept occurring almost every year and enquired they said “Don’t worry sir it’s under warranty and we will take care during post warranty.After a brief...

i bought a Samsung flat color tv set on november 2008.till today four parts of tv set is already changed.But the color dispatch problem is still continue.even i wrote a complain to the Samsung india pvt. ltd. through mail and an application through the service center, still i am not find any sartisfactory service.when i called to the service center the just tell me that call me after one day or two day we will give u the information. the...

Samsung mobile phone sgh-x820 went out of order 3rd times within 20 months
Now repair cost estimated to be Rs 7000/ + service charges almost 50% of the set cost is repairs.
One word anwers "LIQUID COLLECTION "
NOT ACCEPTABLE FINDINGS ...
TAXING THE CUSTOMERS ..THEY CAN'T PROVE THIS POINT BUT USED BY ALL.

My opion Samsung products are sub stnadard quality products and BE AWARE WHEN...

To,

The Samsung Printers Limited,


Sub- Replacement of the Samsung Printer.
Ref- Complaint No [protected]
Model No WT21MFF


I am an advocate practicing at Bangalore. I have purchased a Samsung Printer SCX 4521 F. The said printer became out of order and if a print command is given entire printed page becomes dark black.

Immediately in the month of May...

i have samsung sch-F679 CDMA mobile. last two days onwards my mobile only on position i am able to switch off the mobile and restarting mobile conyinious. i am able to organise any options mobile. the display message is ' RESTARTING' only 24*7....

Dear Sir,
I am Manwar Ali Khan from Cuttack, Orissa and presently I am here at United Arab Emirate, I purchased one split A/C Model No. AS18FAXDTL, S No. 5CBPA014304, with Stabilizer: - OPTO, W.MS4K4 on 13 Nov 2007 from LP ELECTRONICS(O)PVT.LTD, BUXI BAZAR, CUTTACK, ORISSA.When I purchase they assured me to provide regular service facilities as per company rules since installation no body visited for servicing purpose, during installation...

1. Purchased one Samsung 1 ton AC model 122KA-Sl No A312PZA5404802 on 12-06-09, and subsequently delivered by Ms Rohit Refrigeration Co Kolkata vide CM no 1347 dt 15-06-09.
2. After waiting for 4 days, made a call to your service centre on 20-06-09 at 11.20 am to get the machine started-refer No [protected] requesting to depute Tech on 21-06-09
3. A call was received from your franchisee the same day evening who agreed to depute...

T.V. complaint was registered with Samsung Help Line on 17th May 09 vide no.[protected] The T.V. was inspected & it was intimated that GUN needs replacement due to leakage of Coolant. approx. cost intimated at around 20, 000. I immediately authorized for repairs as IPL Matches were in progress. No action / response from M/s Samsung for quite some time. I contacted Mr. Naveen a Team Leader a number of times who intimated that spare part...

I had purchased a Samsung Washing Machine in Sept 2007.On the 24th June 2009, it stopped working I made a complaint with the Official Samsung call centre. A technician was sent that very day to service it. He opened the machine, supposedly checked it and said it would now work fine. An hour after he left my residence the SAME PROBLEM came up. So obviously he had done NOTHING about my complaint. On 26th I made a complaint again. I was told...

I'm sure I’m not the only "brand loyal" consumer who bought Samsung product on company's goodwill and I regret to say that I’ve been duped by your company when I bought Samsung 1 Ton Window A/C, Model No. AW12ZKB on 23rd May 2009 from SETH Enterprises, Railway Road, Rani Bagh, New Delhi. I started facing the following problems, from the very first day of operating it.

(1) Absolutely NO cooling...

I bought this SCH-W619 for using both Reliance(CDMA) and IDEA(GSM) sims at the same time. I bought this before 6 months. Nowadays the phone is getting restarted while pressing #(space) key in writing messages and also while getting the balanca on GSM sim by calling *147#

I am fed up typing the message 3 - 4 times because of this issue.

Also it seems no application can be installed since this model does not support...

dear sir
i have reliance gsm mobile no. [protected]. i contact to customer care no 7-8 times but not get responce from them. i have not received gprs setting for my new hand set of SAMSUNG sghi780. kindly send me setting urgently....

Sir,

This is in refrence to lodge my complaint against Samsung India. I'm sure i'm not the only unhappy customer, who bought samsung product on company's goodwill, rather i've been duped by them when i bought Samsung 1 Ton Window A/C, Model No. AW12ZKB on 23rd May 2009 from SETH Enterprises, Railway Road, Rani Bagh, New Delhi. I started facing the following problems, from the very same day of operating...

I had purchased a Split Unit AC from Samsung Distributor -DBM Marketing (India) Pvt. Ltd for which order was placed and the entire payment made in the first week of June, and I still donot have an AC in running condition.
My requirements were for 3 ACs - 2 pcs of 2 ton window units and 1 pc of 2 ton split unit. The Sequence of events are as follows:

- 3rd week of May enquiry was sent. But since they didn't have...

Defective AC unit
Hi

I am Varun Sethi and an aggreived buyer of the SAMSUNG window AC model- AW12ZKA, from Sargam Electronics, 155 Kapil Vihar, Near Pitam Pura, Delhi, India.

Purchase invoice number reference is 2939 from Sargam Electronics. Serial number of the AC unit sold to us is A312PZAS205732L.

From day 1, my AC is producing irritating noise and this has been registered as complaint...

From,
Digvijay Singh,
Advocate High Court,
Shyam Bhuvan, 1st Floor,
2nd Carter Road, Borivali(East),
Mumbai-400 066.
Date:[protected]

To whomsoever it may concern—


Subject: SERIOUS COMPLAINT Service Centre at Borivali(West), Mumbai-400 092.

The facts are as under:-

1. I had purchased the Samsung E-250 Mobile Phone...