Samsung India Complaints & Reviews

Samsung — Samsung mobile M610

Hi,
I had lost my mobile phone [protected] on 10th july 2009 at 7.00 PM. If any one does have access to the number or found . kIndly Fast mail to [protected]@rediff.com or [protected]@gmail.com

well said rasiklal dave.we own a godrej fridge twenty five years old. the local fridge repair guy says that it has worked more than we have paid for it. we have serviced it only once.though the freezer door is broken it is still functioning so well. but the samsung fridge which is just six years old has been repaired atleast six times in the past two years. be indian buy indian.hope the company executives pay attention to this.their product purchase is criminal waste of money

Samsung refrigerator -after sale service horrible & pathetic.

We bought Samsung Fridge two years before based on brand name and company's reliability. I was not told there would not be any free/paid service after sale. Two years, the working condition was good except the light inside the door which was not working. But 4 days before on[protected], fridge was not working. I called the customer care and explained them the issue and told them specifically to make arrangement to do general service like cleaning along with repair work. They said service person will come and attend the issue with 24 hrs and do the service. After that, I got a call from service centre and they told me to change plug point. I also changed and tried to put in 3 to 4 plug point still faced the issue. However other electronic items were working. I informed the same to service centre person, he said he will send technician on thursday morning[protected]. But no body came for service. I once again called customer service and they said will escalate to next level and treat as high priority. After that on friday evng I received a call from a lady in service centre and once again i told the same issue and asked her how many times do I need to explain to every person. Why not they arrange a service person. For that the lady was not in a position to give proper response she simply said service person will come & abruptly cut the call which was annoying me.
Today after noon I received a call from service person, he also asked what is the issue which was really frustrating. Since I was out of from my home I told him to come home to check the issue. When I reached home I found some person from electricity board working on main pole and transformer. Refrigerator started working again but no light. So I waited for service person, he came from ekaduthakal centre. I told him the issue and asked him to check lighting and do general service like cleaning. He said for lighting change he had no stock and to do general service he will be taking fridge to his godown/factory and will not do at home. He also said the lighting can be replaced by ourselves by buying in local shop and if they replace they would charge extra Rs. 350 as labour charge. I was really shocked since I already used Godrej fridge and they provide service at home itself and they keep up the time and till date I receive call at least 3 months once and ask about fridge working condition, any Service needed etc. But Samsung is really opposite.. Once their product sold, they will not call customer, get feedback etc which is wondering. In this 2 years I didn't get even a single call from samsung asking about product performance. More over the service person himself said more calls are coming to them but have only limited centres that too only in city side.

I really pity myself for not reading your reviews and choosing a wrong company product.

My question here is-
If they have very limited service centre why they are selling the product?
Is it really true for doing general service like cleaning wastage at the backside of fridge will take a week time since he is taking to his godown..?

Shankar
Chennai-70

Tried booking demonstration appointment for saturday morning between 10.00 am to 12.00 noon slot. Service centre from Koparkhairne clearly denied that they cannot send people so early for demonstration. They said they would call on the given day before coming and expect us to be at home for the entire day waiting for them.

Pathetic service. Doesnot expect such services from brand like SAMSUNG. Will definitely not recommend anyone for this brand.

Shweta
Kharghar, Navi Mumbai

We have problems with a Refrigerator. Insufficient cooling in the freezer section has almost spoiled the non-vegetarian food. I called them by telephone. The receiving officer on telephone, who took the call on 16 May 2016, telephone was prompt and courteous. She gave me a docket number and reassured me of service by 2000 hour. I called again and again. The same professional telephone answering service, but None came on 17th, or even on 18th. I live in South Kolkata. My apartment is very much accessible by a wheeled motorized vehicle.

Mrs. Sarmistha Bhattacharjya

I HAD PURCHASED SAMSUNG SGH -I450 ON 11/06/2009 FROM SHAHDOL [M.P.]. BUT AFTER 1 WEEK IT GOT HANG AND A MESSAGE WAS BEING DISPLAYED THAT "MEMORY FULL CLOSE SOME APPLICATIONS AND TRY AGAIN". THE CELL GETS NORMAL AFTER IT IS RESTARTED. THE PROBLEM CONTINUED. IT GOT HANG EVERY SECOND DAY.
NOW I WANT MY CELL TO BE REPLACED AS EARLY AS POSSIBLE.
HOPING POSITIVE RESPONSE FROM YOU.

thats true dude, , , the worst phone i ve ever seen too. Lots of problems. It restarts every now and then. I was never able to connect to PC studio. and the most irritating part is while i make a call, keypad automatically gets locked after every 2 seconds, it takes 5 seconds to put the call on mute or on loud speaker. Every time i turn on the bluetooth the phone restarts.

Ya.. Thatz correct.. My phone will also restarts when i open certain photo cotnents and moreover to load Images in my mobile it will take around 10 mins. I am unable to connect to PC studio till now.And I agree that on every call the Keypad will lock after every 2 seconds and to unlock it, it will take more than 5 sec. Am still unable to load any additional softwares. Getting only the error msg 'File Format Not supported'. Any suggestion to retify these issues.

Hi
I too faced lot of problems with this mobile. Just purchased on 25th july 09. At the showroom only i was unable to call or recieve calls thoug there was full signal. I got another piece of mobile and found same issue. They asked me to contact airtel for this issue thinking its network problem but i dont think so. sim card which worked for other mobiles is not working for this handset?????????

Plz provide a solution to this asap

its not true may these persons may have overloaded their mobile with unecessary datas. I am using this mobile for last two months with 4gb Memory card and gprs but never it got restarted never hanged up. my dear first learn how to use computer then try to synchronize with PC Studio. I am working fine with PC Studio. and dude the keypad does not gets locked it just shows to press the hold key so that the features get activated. it does not means key pad is locked. if keypad gets locked then how the call end button works for disconnecting the call. moreever it does not take 5 secs only 2 secs.

Hi friends... first learn how to use mobile phone.. Samsung star is the best mobile i have ever seen... so dude don't blame samsung star... it's your fault i[censored] r not using it with care than it can create problems.. so be kind to mobile phones.. and use it with much care...

i have purchased samsung s5233a cell phone jst 3 days ago its work nicely but i m alwys using my gmail account in my buissness i hve started gprs on my cell phone but i cant login to gmail account and there is some problem in email settings and also there is massage in my cell - "dns falied" and i hve already started internate in my cell but i cnt login to my gmail or and email accounts so please solve this problem i m really furstraited with my buissness

tell me how to put my messages to my memorycard from my phonememory????
pls help meeee

samsung s5233a — No response from Samsung Customer care

I have purchased a samsung star mobile phone on 27th Aug 2009. The set stopped working with in 1 week of purchase. I have submitted the set in samsung service centre on 7th of Sep 2009 with the work order number [protected] and serial number RWNS789662L. Now it’s been 2 months and whenever I ask for a update.. they never provide me any.

The last update I got was about 3 weeks ago from the Girish (manager .. I guess) saying my mobile will be replaced and yet there is no response. Whenever I call them they ask me to come back after 1 week. They never respond to my calls properly.

Can I know the next escalation contact. ?

I have also contacted customer care with the reference number
[protected] and they said they will get back to me soon...

Does soon means one more year or years??

Do I have to wait for ages ?

My mobile number is [protected]

hi sir

S5233a not unlock


Connect powered off phone to cable!
Reading data
Reading data
Waiting for 30 seconds for the phone to restart...
Operation failed!

hi sir

S5233a not unlock


Connect powered off phone to cable!
Reading data
Reading data
Waiting for 30 seconds for the phone to restart...
Operation failed!

i think you may have version 1.1.2.ICE of pc studio,
please download version 1.1.2.ID3 and make a fresh install,
BUT please do not install usb modem drivers,
then connect the mobile and have fun !!!

Hi guys,

I use this mobile and i like it very much, GPRS work in this phone great and fast.
If you use electronic things carefully it will work that much good for you.

samsung s5233a — no connectivity og gprs with pc

MYSELF AMIT GUPTA USING SAMSUNG 5233A I'M USING AIRCEL GPRS ,BUT WN I CONNECT IT TO MY PC STUDIO IT SHOWS "OS ERROR : PPP CONTROL PROTOCOL LINK TERMINATED


PLZZZ IF ANYBUDDYY HAVE SOLUTION FOR THIS PLZZ MAIL ME @ [protected]@gmail.com

i want the Game for my samsung STAR S5233A mobile...no games in my mobile phone...

i m also facing the same problem and i dint find the solution.. there is serious some issues.. in this mobile... better before buying... please think about this model...

Samsung — No connectivity of PC STUDIO

I've purchased Samsung Star GT-S5233A on last july,09.
But I've not been able to connect my phone with my Computer through PC STUDIO..Though I've installed the software..Please let me know,how I'll be able to connect my phone with computer through PC STUDIO..
Rajib.
(rajib.[protected]@gmail.com)

how to update mu handset s5233a samsung star?

hi friends
its totally true dat it's a worst phone . as i talk to customer care (samsung) they told dat this fon can't support third party software
u can't access dictionary, games by other website like getjar or any other .
i hav samsung s5233a and i hav purchased it in aug 2010.

The touch screen has a problem and now I am not able to browse through the phone or even make a call. Just confused, anyone help conserning the phone

Yes I am using last 4 years hi friends Mobil is very very good I using this phone very rough, then also working is very superb, I don't have any single problem. Very good
When we r bought any Mobil plz try to understand the Mobil features.

I received the same message on the same day 13 july, . 2009. so please let me know too if it is true, since that day I've been receiving messages to email this samsunguk.promo before the 7 working days are over...my phone number is 8870448.

Well I received the same message too on the same date that I won the 71 anniversary of the samsunguk on the 13th july, 2009. Since then I've been receiving messages up to yesterday to email you (samsunguk.promo) before the 7 working days are over. Anyway phone number is +[protected] and my name is Leonard.

about texting messaging — i was the one who won the 71 anniversary

please i just want you to know that i was the one who won the 71 anniversary of your company and i would like to reminded that i'm still waiting for your responses.thank you Lilydale Finau and plus my phon number is 8870661

i would like to take this time to say that i appreciate the gift of giving me to be the one to won the 71 anniversary price of your company. i have contacted you so many times by writing you on the email and however you never give me an answer. however i will wait patiently untill you contact then.

my name is Lilydale Finau and my phone number is 8870661

yours faithfully,
Lilydale Finau

sorry i just want you to know that i was the one who won the 71 anniversary and i just wanted you to know that i will be waiting for you untill you contact to me then. i'm so glad that i have such a price like that. i hope i will look forward to contact with you on the email. however as you all know that my name is Lilydale finau and my phone number is 8870661

sir, my name is gaurav i recieved a email by samsung promo.he tells me i won 7, 10, 000.000 gbp. its a froad. please stop this froad email

I am writing because I was one of those that winning the price for anniversary and you told me that I will got 250, 000 pounds and you told me to email you to samsunguk.promo and give you information to verify myself and the information down you can contact or email me because I will happy to work together with you inorder for me to get my price,

about myself
Full name: Kalolaine Tukia
Phone Number:[protected]
Email: [protected]@gmail.com
bank account: 1627441 at the ANZ Bank and is it the account of my Husband
address: tokomololo, tongatapu, tonga

thanks

I just got this message that I won 200, 000.00 pounds on your 71 Anniversary raffle on my phone on the 28th July 2009 and I'm not too sure about this message and the information in it.Will you confirm this on my email address; [protected]@yahoo.com because I want to how you get this number.

Hi, My name is Mr.Ravindra Dinkar Patil, I had got the same msg on my mobile phone.if it is true please contact me on my [protected]@yahoo.co.in.



Thanks & Regards

stop this scam thing you're wasting our time and if you do it to steal people's credit cards number so that you can access to their bank account than stop this nonsense . you told me to call you on this no.[protected]. who the hell am i going to talk to? your mother? i am far away from your place and don't want to waste my money on calling you. you should call me because you're the one who send me this nonsense msg on my number and you should know it.

stop this scam thing you're wasting our time and if you do it to steal people's credit cards number so that you can access to their bank account than stop this nonsense . you told me to call you on this no.[protected]. who the hell am i going to talk to? your mother? i am far away from your place and don't want to waste my money on calling you. you should call me because you're the one who send me this nonsense msg on my number and you should know it.

I HAVE RECIEVED THE MESSAGE FROM YOUR COMPANY .MY PHONE NUMBER IS [protected].ANY I WANT TO CLAIM FOR MY MONEY IF YOU WILL HELP ME. PLEASE CONTACT BY TNIS EMAIL ADRESS.

I am also one of the victims
I have nothing more to say...

My mobile no. is[protected]


HELP ME OUT

i received message i won 250000 pounds please help me my number +[protected]

I received a text message saying i'd won £250, 000 and to claim my prize on this certain email adress or to call a uk number to claim the money from this individual at first i had doubts but immediately new this was a scam. Please do something about this texting scams and false emails because not everyone will ignore them and it's giving people false hopes. NOBODY GIVES YOU THAT KIND OF MONEY FOR FREE and especially not if you haven't entered any competitions so please please put a stop to these NOW.

please i want to know if this is a true or just a false rumor around on my phone i have recieved some messege on the 6 of october 2009 that i am the one who won the 71 annvirsary of the samsung campany...please contact me as soon as you get my messege. However my name is tsolmonbaatar and my phone number 9601310...as what you have mentoined on the the text that you have send me...only my name is and my phone number that you want to got.

from DHL
A message to our customers about new virus Infostealer.Banker.C

Posted on Sep 22, 2009

Please be advised that if you received an email suggesting that DHL is attempting to deliver a package and asking that you open the email attachment in order to affect delivery, the email is fraudulent, contains a virus, and the package does not exist. Please do not open the attachment. This is due to the Infostealer.Banker.C virus, which has been confirmed to be a real virus attached to a fraudulent email.

This virus is not coming from DHL – the authors of the malicious email virus are only using the DHL name in their message to grab user's attention. We apologize for any inconvenience.

Dear Friends,

Fraud even through our personal phones is possible i too recieved a text promising me millions in order to claim "my prize" in the Samsung 71st birthday promotion. Its unfortunate that there is no one to give an answer to such fraudulant acts..i even spoke to a man on a UK number +[protected]..but am only playing along to see were it goes and for the kick of it...it is all false..working on your dreams to be wealthy. I only wish a samsung corperation representative could give comment. Thank you.

Advice to my fellow victims. Please do not send any such information as credit card number, any bank info or cash through any courier service because no one can trace were it has gone.

hi is this true or not I received a message that my number won the price of you 71st Anniversary if this true pleace contact me on this email as soon as possible
saia tautalanoa

hi
i am ravindra patil, i received a message that my number i have won 250, 000.00pounds in 2009 samsung INT'L mobile draw if this true please contact me on this mail and my mobile no.[protected] as soon as possible


thanks

is this true

is samsung promo true

dear sir,
i bought Samsung SGHM200 mobile in lokesh mobile centre, brodipet 4th lane, guntur in March 10, 2009. So, i want a confirmation code because of download of games and video through internet. And also the mobile can not accepted the video from internet. Plese respond my complinant.



Yours
P. Chakavarthy.

I am Sudip Banerjee from Burdwan, Vill + Post - Sonapalashi...I've some problem with my mob.. My Samsung set is Samsung E-251...My Phone no. is [protected]...I'm sending my mob for servicing in your centre just 1 week before. But it is not solved properly from your centre...There is some problem still now...those problem's are...It is not connecting with PC & also it is not functioning properly..If you take immediate action about my mobile...i'ii thankfull to you...