[Resolved]  Samsung Refrigerator — poor response to service request - online complaint cannot be made on company website

company reply cannot be seen — Reply to complaints cannot be seen

Anyone viewing this site, can see only complaints.

If a company is replying to all the customers queries, how a overall genearl public will know that there queries are been heard by company.

This brings negative brand image in customers mind.

Kindly look into this ...& revert with positive solution

Regards
Ram.pawar

My refrigeratore is not good this is a therd claas machine
my mob no is [protected]
plz contact for comment

S A M S U N G FRIDGE — VERRRRRY POOR SERVICE

03 APRIL 2011

COMMENT FROM FOUR DIFFERENT SAMSUNG PRODUCTS HOLDER

THIS IS A COMPANY THAT IS NOT SERIOUS ABOUT ITS BUSINESS IN INDIA AND ARE MAKING PLANS TO EXIT INDIA.
I GIVE THEM 2 YEARS MAXIMUM. FAREWELL AND GOODBYE.

My Refrigerator was ded from last one month. I allready made complent in you service center at Sanjoli, Shimla(H.P) My complant no. is da59-00293d. Engineers came at my home twice but they were not able to sort out the problem. They first tried to refil the gas but sitution was remain same. After 15-20 days they came again and told that Refrigerator freezer was not working propely and it will work after change it. My date of purhasing refrigerator 06-06-10. Its very samefull for Samsung Company that it manufecturing such kind of refrigerator. So plz just sort out my problem
Mb no. [protected] From Garg building Dhanda, Shimla

samsung hand set is very poor there is no proper service

my samsung handset was still not repair by your company, my contact no [protected]

My name is Ajmer Singh. I am residing in Ambala City.I have purchased a Samsung LCD model No.32D450 32 inches on 10.03.2012 for a sum of Rs.28, 000=00 from Chawla Electronics, Ambala City. After about 10-15 days the screen of my LCD started showing double picture. Immediately thereafter i approached to the dealer who told me to contact the service center. Thereafter i contacted the service centre, Ambala and they demanded ID and the bill of LCD and give me one week time. After one week i contacted the service center they give me one mobile No.[protected] of Mr.Pradeep. Thereafter i contact the above said representative but instead of helping me he started behaving rudely with me on phone and refused to hear my problem and asked to go to consumer forum. This type of behavior is not expected from employee of such a big company. They asked that they will replace my LCD but till date i am running from one post to another and my problem has not been resolved till date. Pls anyone tell me what to do with this situation. I am totally helpless.

The worst refrigerator ever...since the year 2009 we bought till now 5 times got many issues we paid 8000/- on that till now again we got the problem today...service is worse...if we won't get proper response in 24 hours we gonna proceed to consumer court for the solution...our patience lost completely...
mobile no.[protected], land line [protected].
Sai Rajeswari simhambhatla.