Samsung India Complaints & Reviews

I have purchased C700 Samsung Mobile with IMEI No: [protected] from Big C, Neredmet X Roads, Secunderabad vide their Bill No: 0153517 ( date not noted - it is not more than 3 months). From the beginning the set battery is to be charged twice daily. I donot generally use camera, music or even FM radio. I receive about 10 calls in a day and I too make say another 8 to 10 calls. The total usage will be not more than 20-25 minutes in a day....

Have had this phone for 3 weeks now.It has great features but it has way too many defects.

Rating: 1/5

After using it for 3 weeks,it started give me problems.

- When I try to dial a number in the keypad,and after dialing like 4 digits it automatically calls,without allowing me to dial the entire number
- When browsing through the phone book contacts,it automatically dials a random contactbr...

To whom it may concern

Sir, my self Dinesh Kumar Sharma, R/o A – 766. First Floor. Shastri Nagar. Delhi – 110052. This letter is regarding your unexpected and unmanaged working system and for harrasement of customers. I gave my Samsung mobile phone model : SGH – X660, Sl No. R5TYB85270P, IMEI No. [protected] at your service centre on 22nd September 2008, Work Order No. WA[protected] at “Electro Serve Centre” B...

I have purchased samsung double door fridge om Jainson Madurai in the year 2005,when we bought the fridge they have told warranty for compressor is 5 year my fridge warranty still available,My fridge has problem of having getting cool i mad compliant to the samsung service last july''2009 after following for 2 week one person from the service come to my home in the night he checked and said timer has problem i said no problem change...

Dear Sir,

I had booked a complaint for my faulty Samsung fridge vide complaint no.[protected]. I had requested the company service booking office to expediate the service as i have an infant child and require the services of fridge. i got a proper response from the customer care but at the service centre at Basheer bagh in hyderabad, they dot even talk to you properly, let alone help you, and all this when i am paying for the...

sir this is 3rd reminder for u my mobile model no j150 mic problem no stock at guntur and vijayawada to i contact to ur s.center they said no stock at hyd and bangolore ur also no respond i give my e-mail,i am not satisfied with ur service, ur also quit WHY? atleast give reply to me with complint registration i think no use need ur service



...

Dear Samsung,
This is Prasanna Venkatesh. Sorry for this big story, I appreciate you for the precious time taken to read this.

We purchased a Washing machine 3 years back, and the Model NO. WA80 HAG and Serial# WO425ZCYC0140P, and the respective BP No[protected]. My father Mr.Lakshmanan have filed a complaint on 3-August-2009, for servicing the washing machine which wasn't working for a week. The customer care engineer...

I had purchased a Samsung fully automatic washing machine model No. WA80D5V/XCL from Girias, Outer Ring Road, Banaswadi on 13th Sept., 2009. A representative from the company came on 15th Sept., 2009 at 7.30 p.m. and installed the machine. When I tried to operate the machine on 16th Sept., 2009 morning it is not working. The Company representative was saying that there is some problem with the machine. After half an hour he said, now...

STILL AWAITING YOUR RESPONSE TO MY BELOW MENTIONED COMPLAINT. PLEASE EXPEDITE THE MATTER STILL TODAY. IF I DO NOT HEAR FROM YOU TODAY, I SHALL BE LEFT WITH NO OTHER ALTERNATIVE BUT TO SEEK REDRESSAL OF THIS GRIEVANCES FROM THE CONSUMER FORUM OR LEGAL AUTHORITIES


REMINDER III DATED 16.9.2009


From: Rajesh Khanna ...

sir,
last year i purchase samsung j150 now the mic problem voice is not clear i contact ur service centers at vijayawada and guntur (andhrapradesh) no stock at both centers how can i use so please enquary vjw no[protected] guntur[protected],please contact them and make arrangement my mobile no [protected] this is for ur kind information.



...

I bought one samsung split ac 1.5 ton from Multi Channel Electronics Pvt Ltd , Kolkata on 9 . 6.09. since middle of August the ac stopped cooling . on 13.9.09 I lodged a complaint with the helpline . the complaint no - [protected]. on 14.9.09 a Samsung technician came and said that the gas has leaked and he refilled it . but after he left I noticed that the ac was not cooling again . I called the technician and he said the unit needs thorough...

I made a complaint bearing no.[protected] on[protected] at 0915 hrs and requested to attend my complaint as d machine is not working. As my wife is not well we have to clear d one week clothes i requested them to attend at the earlieast.But, no has turned up.Again today i remainded in the morning, but, till now there is no response from ur customer care. If this is the way u treat ur custmers how can we buy any o[censored]r other products ? This...

i HAVE PURCHASE SAMSUNG 32 LCD TV MODEL NO LA32B550 FROM FUNDAMENTAL ELECTRONICS PVT LTD ON 25AUG 09 . SALES PERSON MR. SUROJEET COMMITED THAT SOME GIFT GIVEN BY SAMSUNG BUT DUE NON AVAIBILITY IT IS DUE & IS HANDOVER TO YOU WITH IN WEEK TIME. bUT TILL DATE IT IS NOT HANDOVER & TOLD US THAT WHEN THEY RECIEVE FROM SAMSUNG THAT DAY WILL GIVE IT TO ME. iT IS NOW NEAR ABOUT 20 DAYS BUT NOT FULLFILLING THE COMMITMENT GIVEN BY THE DEALER/DEALER...

Hello all

Ref : Work order No . [protected]
Model : Samsung SGH – X820
Date : 04 July 2009


I had purchased the above Samsung mobile in the year Sep 2006.
Within 9 months o[censored]sage I had a software issue and had given to service center located in West of Chord Road, Mahalaxmipuram, Bangalore.
I collected the mobile and found that IMEI number was reset to [protected].br...

sir we bought slpit air condition of samsung in may none of their serive manager came during our warranty period due to which our ac stop working since 1 month ago..as of i bought LG product they have given us quite well service...i want that you must get my split AC working as its your fault which iam bearing now...

I had purchased Samsung 32'' LCD TV in Mar 2008 for approx. Rs.48000/-. During warranty period everything was fine. I had no problems with the television set. In this Aug 09, picture quality started deteriorating. In sept 1st week picture was not visible at all.
As per the engineer from Samsung customer care, panel of LCD TV (i.e. screen) has developed some problem due to moisture.(Pls note my TV is at a distance of approx...

i purchased an Omnia at the end of November 2008. i was given a window period of a week to come back and tell them if the phone is giving me problems. well it did not, till 3 weeks after the purchase. the phone was jamming, freezing,giving me all sorts of problems(and i know it the omnia has a reputation of doing such!!! people take them back all the time, i heard this from the very vodacare shop that i took my complaint to). it got very...

I am so ashamed of myself for buying Samsung product for which I am still suffering.
I bought 2 Samsung (double mistake committed) ACs from HomeTown (booked on 16th August 2009). The delivery of window AC came after 10 days and Split AC after 14 days (So much hype about after consumer service!!). Window AC could never be installed even after chasing for 10 days after which, having been totally fed-up, I got the AC installed myself...

i have requested your call centre with a request to fix the tv to the wall mount. your service centre by
name m/s G.techno services sent one person by name mr. bhoopathi. afterwards i have a problem
with sound of the tv and again i comlained and on 12th morning two people by name srikanth and ajay
came and disturbed the wall mounted tv and could not fix the same intact. the second person is not an employ of the g.techno...

I bought this Samsung LCD LA40M8 on 27.04.08. For the past 15 days I have a difficulty in switching On. When I press On button, I am getting Tick Tick sound for 90 seconds. After that only it is getting On. I lodged a complaint in the toll free number. Somebody called me and told that they will charge Rs.1800 per visit and is it ok for me?. Why so much cost? One year only gone. It is a costly article. Why the problem arose in one year? Kindly...