State Bank of India [SBI] Complaints & Reviews

1. One fine day in Aug 2007 I received a demand draft by post at my residential address for Rs 34000/- in Aug 2008 for which I had never given any consent. It was totally against my wishes. I immediately called SBI Cards Call Centre which advised me to return the draft. The said draft was returned to the SBI by post under intimation to their customer care office. From late Sep 2007 onwards I kept on receiving calls from SBI, almost daily, for payment of outstanding amount. In Nov 2007 after my repeated requests the said amount was reversed but the interest amount plus late fee on that interest amount (which has accumulated to Rs 10000 approx from Aug 07 to Mar 2008) continue to be reflected in my statement.

2 In this respect I would like to mention that there is no coordination between SBI cards, Legal Cell and Customer Care of SBI. Customer care assures me everyday that they are processing the case and in the interim they will direct their legal cell not to the harass me . They had even given me undertaking in Nov 2007 through E-mail that they are investigating the matter and will resolve it soon. Almost five months have elapsed since then but the matter has not been resolved. On the contrary I am being harassed and being mentioned threatened by their legal agents that appropriate legal proceedings (prosecution) will be initiated against me if I fail to clear the outstanding amount. I am being mentioned with adjectives like “ defaulter, fraudulent, with malafide intentions, etc

3 I would like to mention that instead of penalizing the person who posted me that draft without my consent, the SBI is harassing me through their legal department and solicitor.

4. This has put me under lot of stress and made a High BP patient with enlargement of Hear muscles due to tension.
RAJAN SETH (TELE :[protected]

Pension code No: F No[protected]
Ref: Pension/KVS/CHER/1005
Sb A/C No: [protected] SBI, Trichy road Coimbatore 641045

I have submitted the life certificate on 29/01/2008, but till date my pension has not been released. On enquiry with Mr. Arumugam, officer at Coimbatore branch, it was informed that my documents are under process at PPC SBI Chennai. they do not know when it will be released.
I have...

I dont have any complaints. but i want to know the procedure for retrieveing the internet banking access.Because of communication failures not able to login internet banking first time itself. My Kit No: [protected]; Packet No: 35671; Circle Code: 03; Serial No: 78. Please give solution for this issue r if possible please retrieve this problem.

Hi,
I'm Vikram Kotian I've A/c in SBI Bank in my Branch on March 8th, 2008, I've deposited cheque in Drop Box Provided in the Bank. But still after One week I cannot find my cheque and hasn't been honoured.
The Bank Employees are not in any position to trace my cheque and the reply has not been satisfactory from them. This the sheer case of the Banks Sloppy Work as they are answerable for Misplacing that too my Salary Cheque because of this stupidity I've to stop all my transaction of my utility Bills.
The Attitude of the Employees also very sloppy as they do not have any accountablility for their work.
So, I strongly recommend to take the legal action on them so this can't be repeated.

my sbi atm card was broken into two pieces(parts). So i want new atm card instead of old one.
So plz issue the new sbi atm card for me.

Thanks & WithRegards,
Kishore kumar.chaluvadi,
C/o DecisionCraft Analytics Ltd,
601,Shapth-2,
Opp: Rajpath club,
SG-Highway,
Ahmedabad-380015,
Gujrat,
India.
phno-[protected].

in the statement which has send to me by sbi cards simpli they hd charged lot of money without intimating to me,and also the interest calculation is wrong.i had paid almost half the amount of my due before the due date still they had taken interest for the whole amount,about this i had called to the customer service for the reversal of charges but negative was the repli,they are telling just pay the cash or cancel your card any one you can chose nothing can be done more than this

I was holding SBI credit card bearing no. [protected](now cancelled). I was making prompt payments before the due date. During Feb 2005, to my surprise, I received a draft for Rs 36, 500/- without my consent.However, I did not encash the draft and the same was returned to Delhi office.Since then, I have been getting payment reminders towards dues with heavy interest.I was getting many calls asking me to clear the dues.
Now I have been served a lawyer notice asking me to clear all dues with an ultimatum or face consequences in the court.As per me, dues prior to the issue of draft have been settled which is duly acknowledged by SBI credit cards.
In view of the above, I am lodging the complaint with you.

Dear Sir/Madam,

Subject: Re; Misleading information and Billing For Credit Card.

This is in regard to the Credit Card which I was holding with your bank. My Particulars are:

Rakesh Miglani
Credit Card No: [protected]
House No: 1033, Sector 19B
Chandigarh-160019
Mobile: 91-[protected]/91-[protected]

Through this letter of mine I would like to bring to your kind attention towards the harassment and discomfort being given by your Bank and staff members to me and my family members due to which I am suffering a lot. If these kind of services we are getting from your bank then I must say I and my all the family members and relations will withdraw all the savings Accounts, FD’s and credit Cards of your bank as I don’t have much free time to deal with these kind of problems with your bank which now have become the daily routine of your bank and staff members.

I WAS holding the above credit card of your bank till 21st October 2007 when I tried to use a transaction on internet and on 21/10/2007 the card got blocked and I received a call from your staff member that Your above card is blocked due to some security reasons and you will be getting a new credit card with in one week time. After that I didn’t received any credit card from your bank till date but still I am receiving the Bills from your Bank every month without any single usage. I talked about this to one of your executive on phone and he said the new series is not there that is why they have not issued me the new card and I have given them instructions on phone as well as in written to your bank that now looking into your really bad services I don’t want your Credit Cards and I should not receive any Bill When I am not having any of your single credit card. I have already paid all my Bills till the date the card was blocked.

I and my family members are also having savings Account in your bank with Chandigarh branch. I am a regular customer of your bank but I am unable to understand this, why just for the sake of some incentives your staff members are making fool of the customers.

Your bank was also deducting some insurance charges every month from the same card for which I have not given any consent to your any executive of your bank. I am really facing the harassment with the services given by your bank. I would like to request you to stop sending me the Bills for which I have not used your card from the day 21/10/2007 it was closed. I don’t want to avail any Credit Card facility from your bank.

Herewith, kindly stop all the Billings and Reverse all the Charges which I am receiving till date with immediate effect as I am not at all be able to pay for the bills which I have not used. Kindly stop all the bills and issue a NO DUE CERTIFICATE. Unless if the immediate action is not taken I will left with no alternative and I along with my Family members and all my relations assure you that all the services of Savings Accounts, Fixed Deposits, Current Accounts, Investments, and Credit Cards will be WITHDARAWN with immediate effect and will be forced to take this matter to the media.

IMMEDIATE INTIMATION TO BE GIVEN TO ME THROUGH MAIL/POSTAGE IN WRITTEN

Warm Regards,

In my latest SBI credit card statement (March`08), I found two transactions of Rs 32290 & Rs 460 were charged against me which I had not made. Card authority adviced me to send the complain through dispute form on 2nd March. I downloaded the dispute form from their site and e-mailed the duly signed scanned copy 3 times, sent FAX 4 times and hard copy through Speed Post twice. Already 8 days have passed. Still they have not confirmed me regarding the acceptance of documents. Already I have spent lot of money for doing all these things. Every time a new person receives the phone call and tells me new things.
Why so ? Creating doubt ! Mentally torturing me.
Immediately revert the amount from my statement and inform me, otherwise I am going to take drastic action.

Dear Sir
I opened a (3 in one account with online trading facility) bank account with SBI Medical Institute branch, PGIMER, Chandigarh in first week of Febryary 2008. After a week i got my username and password for online banking. But when i try to log in using these it says invalid username and password. I complained back to the branch, they said its a problem from Mumbai, and will be rectifeid with in a week....

hi,
my name is tenzin lakyi n i am extremely tired by complaning this to everywhere but nobody is responding.I was shocked when i saw a transaction of Rs.6000 on my account.then i cheaked with my branch and i came to know that on 13th feb this transation happend and she also told me that this transaction happend from Axis bank.I think some mistake has happend here because i used to withdraw money from axis.but i am sure i didn't withdraw this money.

STAFF IS SITTING IDLE BUT NOBODY IS TAKING CASH OR WITHDRAWALS FORM ONLY ONE COUNTER OPENED REAMINING SITTING IDLE AT COUNTER COMPLAINED BRANCH MANAGER BUT HE IS NOT TKING CARE OF CUSTOMERS

Date[protected]

To,

1] Mr Vijay Shanker Director,CBI, New Delhi
2] Dr. Y. V. Reddy, Governor of the Reserve Bank , New Delhi

Sir,

Subject : Crores of rupees is looted by the unit of SBI Cards & Payments Pvt Ltd New Dehi who entertains goondas and anti social elements as recovery agents and inhumanly harassing the innocent public in every possible way while deliberately ignoring the RBI directions, to be presented in the appropriate court as per rule of law in the interest of public justice for suitable punishments - Regarding

The complainant Mr CK Man Mohan Rao [ HNo 2-6-35 Sikh Road Secundarabad ] SBI Card Account No[protected] as per QL/150/FEB/08/19139 dated [protected] of the unit of SBI Cards & Payments Pvt Ltd New Dehi has already paid Rs 28000/- [ Rupees twenty eight thousands ] to the goondas led by Mr Hari SBI Cards officer Hyderabad Mobile [protected] , is not included in the payments shown by the bogus advocate Mr Rajeev Agrawal Chamber Y -57 & 58 Civil Wing Tis Hazari Courts Delhi 110054.

The competent local police also reported the fact in this regards. The Ombudsman RBI Hyderadad has also consulted in person and explained the things so far entertained by this team of goondas while ignoring the RBI directions.

Hence the CBI is sincerely requested to interfere into the issue and register case for appropriate punishments in the interest of public justice.

With regards

S/d[protected]
MJM Reddy
Exe Reporter
All India Crime Prevention League
Santhi Surabhi Complex ASRao Nagar X Roads
Secundarabad 500062
Mobile [protected]

This is to compalin about the ridiculous services of SBI,New Delhi,Dwarka Sector-6 Branch.I deposited a cheque for 9000 rupees on 13th February at SBI Dwarka.As it was an outstation cheque (Bank Of Maharashtra;Cheque number:17252),I was informed that it would take about 14 days for the cheque to be deposited in the account.I have complained about it four times by visiting the bank as it is 23 days since I deposited the cheque and as nobody cares in to pick up the phone and answer.
This is the height of poor customer service on part of SBI Dwarka branch and I am very sure that i would not need their services in the near future.

Reference no: SB[protected]


Dear Sir,
This has reference to the Platinum SBI credit card, Ref No.[protected], dispatched thro' Elbee courier. The courier ELBEE refused to hand over the card to me on showing proof with the Ration card.

I have received your INLAND LETTER CARD which states that any one of the documents listed in the letter can be shown as proof for collection. But to my surprise when the delivery boy from ELBEE came to my residence he refused to accept the Ration Card as proof. Your letter was shown to him but in spite of that he refused saying his office has instructed him not to honour Ration Card. The courier cam e to my house at VASHI, Navi Mumbai to deliver. The boy gave me the number of one Mr. Narayan said till I ask SBI to instruct to e-mail saying that Ration card can be proof for handing over. I told him I have cards from Multi national banks received on the same proof. I even went to the extend of saying as a customer I am going to request SBI to change ELBEE as a courier. He never heeded to my request saying that unless he receives the e-mail it is going to be returned back. I have written my comments on the courier receipt chart as well.

Request your help to resolve this issue

Regards,

Balagopal .P

Copy of the letter written to executive head, sbi cards attached h/w.
From,
C. Mohan, SDE
Pandeshwara Telephone.Exge,
Mangalore-575001.
To,
The Customer Service Executive,
SBI Credit Card Operations.


Dear Sir,

Sub: billing for non used Credit card No.[protected] – reg

I have already cancelled my credit card and sent the cut pieces of credit card to credit card operations along with my letter. I have not at all applied for credit card nor used your credit card. I have not also applied for SBI Insurance in writing since I have not received any application for that. Once a man telephonically told that he will send insurance form. After applying only it will be credited from card. But I have neither received the form nor applied for it. Still I am getting Bills for the credit card mentioning Flexi pay etc. So, once again I am requesting you to cancel false billings coming to me in future and stop harassing like this.



Yours Sincerely,
Sd/-
(C. Mohan )

Dear Sir,

I had a SBI Credit Card ( No-[protected]). SBI issued two cards, one in the name of A.SEN and one in the name of ARIJIT SEN and both the cards had the same number. The card named A.SEN landed up in the hands of Mr Atanu Sen and he used the card and defaulted and without doing anything I landed up in trouble and became a defaulter.

Thereafter Mr Atanu Sen settled the account but that didnot solve the problem and increased the worries in my part as I've become a defaulter.

Mr Atanu Sen admitted to SBI that he had used the card and I got calls from SBI Gurgaon that I'm not the concerned person but when asked from a confirmatory mail from their part I was deprived of so.

Request you to pleae help me in this regard.

I have scanned copies of both the cards and a letter given to me from SBI cards which states that as per the declaration of Mr Atanu Sen the amount is payable by him as he has used the card.

Regards,

Arijit Sen
[protected]

Dear Sir,

I T.Satya Kishan Unfortuantely I have taken the SBI card in the Period of 2003 and there is due Amount of Rs 6000/-
which i was unable to pay because i was on deputation to out of country and i even have tried to pay the
amount thru SBI online unfortunately SBI does not have online transfer at that time and i was unable to pay

but later when i came to india i paid and settled, returned the credit card because of your poor service ?

Here are the Details :

SBI Account No :[protected]

Settlement Tracer No : Hyderabad[protected]

I have settled it with no due and still you enrolled my name in CIBIL website.

what is this any formalities are still required in the form of money etc.. and behaving exactly like govt employee

i request you to please remove my name from CIBIL site else i will file petetion in court, banking ambudsmen and as well go to the Media.

thank & regards

Satya Kishan T.

Dear Sir,

I have acct in Sec -2 Noida SbI Bank with net banking enabled. I booked rail ticket at 2nd march. today i check my account.
In my account rupees 1914.00 debited at 2nd march with transaction called

"POS PRCH
[protected] [protected]"

I want my money return. What can i do for returning my money.

--
Regards
- Neeraj

MY uncle Dr. G.K.sharma he is govt. doctor. he has SBI Master card but he never used it even a single but rent charges has come and when he fills the form through agent and agent does not tell him about the rent but he asked him he denies andsaid there are no rent.He want to cancle it but no bank staff help him .He wants to cancle it immedieately

In hope of favourable result . Please help immedieately
thanks