Dear Sir,
I have an SBI A/c No. [protected] (SBI, Delhi University Branch).
Yesterday i.e. Sunday, 13th April, 2008, at about 4:15 pm, i was making a transaction with SBI ATM Shakti Nagar, Delhi. In between the withdrawal process of Rs. 17, 000, when the Machine was about to dispense the cash, the ATM machine got restarted and then stopped completely.
I then went to a nearby canara bank ATM to check my account and found that Rs 17, 000 transaction was made and amount deducted from my account. I called the toll free number of SBI, they told it will be back automatically within 24 hrs. But until now, after 36 hrs, amount is not reverted back and I have lost my hard earned 17, 000 rupees. Please tell me a resolution if possible.
Thanks and Regards,
Faraz Alam Ansari.
Aug 14, 2020
Complaint marked as Resolved
This is a general problems an usually happen with SBI ATM.
Go to your Branch with am application with the time when it was occured .
The ATM manager of your branch will rectify the transcation and cr. the money of 17000/- to your a/c
regards