[Resolved]  Sheikh Jamil Ahmad — Ticket Cancellation Refund

Indian Airlines — Ticket Cancellation Refund

Dear Sir,
I am a loyal customer of your company.
I have purchased Air Ticket from Indian Air Lines, Chennai Air Port counter, for Chennai to Mumbai on 23.12.2007.

After 2 hrs I cancelled the ticket and the credit slip was made immediately after I purchase the ticket from Indian air Lines from Chennai Booking counter at Chennai Air port on 23.12.2007 Credit Slip No 0161653 of Rs 4675.00

I have cancelled the Air ticket within two hours. And the Indian Airlines Authorities assured that it will be credited to my ICICI Credit Card account. The transaction is processed through Credit provided to Standard Charted Bank entry no as seen on credit slip is 5757845 on 23.12.2007

The ammount is not yet credited toICICI Credit Card No [protected]
ICICI Bank is asking for interest on it.
Can you please solve the problem so that I shall not be pennalised for the said transction.
Regards
U R Shinde

Air India — Air tickets

I had booked tickets of Air India from there website for 5th July '09 but when i went there to check in & collect my boarding pass they told me that my tickets has been cancaled & i have to book fresh tickets. There was no intimation by the Air India team of cancellation. I had to send Rs 6000.00 for the same tickets which i had purchased for Rs 2300.00

i agree with your statement boss, same thing happend with me the only thing is my ticket was award ticket for the FF programme carried with Air India. I had purchased the said award ticket from air india on exchange of mileage point earned. i had rescheduled it ( which was allowed for n number of times during whole year ) the latest reschduling was done for 10 sept 09. when i called up the Air india ticketing authority on 9th evening by 7.00 pm, i was informed that the ticket has been cancelled by the air india authority same day by 12.44 pm. the cancellation was done without any information to me and any reason justifiable reason. when i called up the authorities nobody was able to justify the reason behind the same.

this is what air india is capable of doing and is creating its repo in it.

Please tell me about my flight ticket cancellation, which was booked from Hyderabad to New Delhi to travel on 05.11.2009 by Flight No.AI 127 at 2015 hrs from Hyderabad. Please give details of cancellation fee and refunded amount and other information if any.
Airindia PNR No.HFYCE
Name of passenger: co deepak verma

Please tell me about my flight ticket cancellation, which was booked from Hyderabad to New Delhi to travel on 05.11.2009 by Flight No.AI 127 at 2015 hrs from Hyderabad. Please give details of cancellation fee and refunded amount and other information if any.
Airindia PNR No.HFYCE
Name of passenger: co deepak verma

i hve booked 2 tickets mumbai to delhi on fl no 1c 166 for 12.11.2009air india for 2 persons anil ahuja and prakash ahuja .however i hav been trying hard to cancel one ticket out of the two tickets booked by me without any positive response.kindly advise

Air India — ticket amt not reversed from last 1 month

dear sir/madam

here i booked my ticket in your airlines by my sbi credit card

on 27.10.2009 i tried to book my air ticket but due to some problem i haven't got my ticket

and while looking the status i came to know the follwing status

Failed Bookings
BOOKING DATE ORDER NO TOTAL FARE PAY STATUS BOOKING STATUS
27 Oct 2009 [protected] 3373.00 Failed Not Booked
27 Oct 2009 [protected] 3373.00 Payment Settled Booking Failed #
27 Oct 2009 [protected] 3373.00 Settlement Failed Not Booked







while getting the statement of my credut card i came to know that my money is not yet reversed in my account but same is acknowledge by your call centre that it will take 1 week to reverese

here i m requesting you to kindly reverse the amount with the interest which i m paying to my credit card immidiately

kindly contact me immidiately in this regard

ritesh jaiswal
bangalore
[protected]
[protected]@yahoo.co.in

Air India — extra charge on same ticket

I Have booked a ticket on 1 December 2009 on concessional rate (14 days advance) for 4 members for travel from Delhi to Mumbai Flight on No. IC602 for 30/12/2009 through makemytrip.com at a concessional rate of Rs.3323/- which on net when I booked the ticket.

My trip book id is FLT[protected]. When I received an invoice from makemytrip.com It indicated that one ticket at the rate of Rs.3323/- under PNR no. RJVRS and the other three ticket members for my family at the rate Rs.5451/- per ticket PNR No. RILRDT. The reason for allotment different PNR for the same travel same flight on the same ticket be clarified.

No option was indicate to me while booking the ticket that only 1 ticket is available at Rs.3323/- and remaining three ticket are at the rate of Rs.5451/- Had it been clarified , I had not booked the ticket.

Consequent to the above I have incurred loss of Rs. 2108/- per ticket, which amounts to Rs.6324/-.

Your are therefore requested, refund me a sum of Rs.6324/-, which has been charged extra.

Please tell me about my flight ticket cancellation, which was booked from Chennai to Mumbai to travel on 23.06.2010 . Please give details of cancellation fee and refunded amount and other information if any.
Airindia PNR No.FLT[protected]

Indian Airlines Ticket Cancellation — Poor and helpless response for refund of tickets regarding

This is regarding the ridiculous answer and attitude of indian airlines towards handling the cancellation case. I canceled 2 flight tickets from DEL-TRV and TRV-DEL on 25-Oct-2010. Today is 02-Nov. Their website says "
Incase refund amount not refunded within 4-5 days please contact helpdesk.[protected]@indian-airlines.nic.in". I have contacted in time and my mail was not replied. I called their customer care (Delhi) on on 02-Nov. They seem not handling the calls professionally and thats quite acceptable being a govt undertaking airlines. The Gentle man (who did not introduce himself) told me it takes min of 45 days to get the refund, which made me get angry. Then the gentleman took somebody else's help and informed me it is 2 to 3 weeks. Still am not quite convinced with the response. Why not these guys send an email once I canceled the tickets, with the message of confirmation with the details of deadlines they will meet? Why are they not sticking to deadlines? Why such airlines charge huge cannot provide a quality/responsible customer care? Confirm yourself that your trip is damn confirmed before you proceed with them. If there is any likely that you will cancel, then prefer those private players who give a better service. At least you wont be offended by them. Let me see when I get the refund.
I am deeply hurt and offended. It is my decision now that never again travel with them. Donno.
regards
Vimal

Indian Airlines — Refund for ticket cancellation

Sir,

I have cancelled an air ticket of Indian Airlines on 24th of November, 2010. My Journey date was 26th of November, 2010. My flight details are as follows -

The ticket details are as follows -

PNR: RQE25G
Bookind Date: 17 Nov 2010
Order No. [protected]
Cancellation Date: 11/23/2010

In spite of several request for refund through mail and phone call, I have not yet got my refund and cancellation statement. I have not yet got any reply on the delay from the airlines.

I am really felling helpless. I would like to draw your kind attention to the way the airlines is treating us.

Please help he to get the refund. I hereby attached my ticket, screen shot for cancel status and the follow-up mails.

Thanks & Regards

Kalyan Debnath
House No. 198, Bihutoli,
Rajgarh Road, Guwahati 781007,
Assam
Mobile -[protected]
email id - [protected]@yahoo.co.in

I had booked ticket for travelling from Ranchi to MUMBAI on 2nd may 2011 on air india flight number AI 810, MY pnr NUMBER IS YVJQ3. . The flight eventually got canvcelled. I have no received refunds as of now. KINDLY DO THE NEEDFUL AT THE EARLIEST. THANKS.

Dear sir/Madam,

My name is Pinal Patel and my complaint is regarding delayed to get refund. I have booked one ticket for Mumbai to Toronto on dated 15th March 2011 then cancelled the same one due to Visa rejection on 17th April 2011. After then as per Air india customer care support i sent mail to [protected]@airindia.in and that representative told me that it would take minimum 45 days to process my refund but i did't received any confimation mail from Air india regarding this. After 1 month i called again to Air india customer care support then another representative told me that refund process would not take more than 15 days.

So, i requested him to give me a cancellation department contact number when i called him he given me another contact number when i tried that one then again same process repeated and finally i have collected 10 to 15 contact numbers. For your reference its below:

For cancellation:[protected]
For Refund:[protected]
Reception:[protected]
For international Refund:[protected]
Yatrik cell:[protected]/75
[protected]
Air india Mumabi:[protected]

I really feel harashment by doing all this and finally i got result that there is only one link that i have to follow and that is through mail. I have to send cancellation ticket to [protected]@airindia.in

Then by finding contact number once one representative contacted with ecommerce lady and she get back to me and told me that if i want to get refund then i have to sent mail for refund then it will process. after then everyday i m sending mail one after another but there is no response.

Now, where to go and what to do , I also went to Mumbai Air india office but same they told that need to send mail to ecommerce.

So, please help me in this regard and get me my refund back.
For your reference i m giving you ticket details because unable to attach it.

Ticket no:098-[protected]
Passanger name: Pinal Patel
Jouney details: Mumbai to Toronto Via Delhi

Thanks&Regards
Pinal Patel
pinal.[protected]@abbindia.co.in

AIR INDIA / TICKET CANCELLATION — REFUND OF CANCELLED TICKET

Myself Mrs Anila Rahul Karnik would request you to kindly look into the below mentioned matter. Sir i had cancelled my flight ticket with air india on 27th Feb 2011 but uptil now i have not received refund for the ticket. I have been running around air india local branch office and call centres but everybody is refusing to help me out. I have been sending emails to them since last 3 months but still i have not received any reply from them. I am totally frustred and feel helpless.
I would request you to kindly help me out in this matter. Below metioned is the details of my ticket.

ticket no:[protected]
booking reference no: J0TXR
flight no- AI443
Date of flight- 28/02/2011
Date of cancellation- 27/02/11 ( before 24 hours of flight)
Mode of booking: web booking

Thanking you in advance.

My email id is [protected]@gmail.com

I had booked ticket through Air Indai from Mumbai to Singapore for 07/05/2011 and flight was cnncelled on 07/05/2011 and again on 08/05/2011. I haven't received the refunds as of now. Below is the details:

PNR no YH9TW.
Ticket no 098-[protected]
Note - Ticket was booked online.

Pls. help...

Hello sir/madam,
I Sanjana Prusty had booked a E-Ticket from Guwahati to Bhubaneswar for 17/07/2013 i want to cancel my travel so i want to know the cancellation fee and refund amount and other information if anyIN AIR INDIA.

PNR no: JZCQW
Ticket no:098-[protected]
Note- Ticket was booked online

pls help me as soon as possible.