[Resolved]  Sheikh Jamil Ahmad — Missing Baggage

Address:South Delhi, Delhi

Dear Sir,

For the past few days I am distressed since my daughter working in Bangalore traveled by Air India flight AI 502 from Delhi to Bangalore vide tkt confirmation no YBXPP on 11 April 11. On reaching Bangalore she discovered that her baggage comprising of one in number large sized VIP suitcase made of red colored synthetic fiber had not reached Bangalore in the aircraft. She lodged a complaint at Bangalore airport vide complaint no AI 690552. The baggage has not been found till today. My daughter , I and my wife are deeply distressed since during the visit all her personnel belongings were purchased anew with painstaking market survey and huge expenditure, to be lost in one go through the callous handling by Air India staff. We have been given to understand that damage claim would be filed after 10 days. I spoke to one Mr Manju , a senior executive of the lost and found section at Bangalore airport on phone number [protected]. He informed that the damage claim would be filed by them through the airport manager and forwarded to the Chennai Office for realization. I sincerely hope this the procedure. I request the consumer forum to advice/assist me in realizing the damage claim. Regards. Commodore SPS Bhatti. Indian Navy
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Aug 13, 2020
Complaint marked as Resolved 
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Sheikh Jamil Ahmad — Luggage Damaged

Sir,

I traveled on IC 810 on 3 Jan 2010 from Ranchi to New Delhi in Executive Class seat no 2A.
When i got my luggage(both my strolleys), they were badly damaged.
I have attached the pictures of the damaged luggage .

The baggage no was IC 919310 and IC 919309.
One of the bag had it's lock broken and other bag had all its wheel broken.
None of the item was missing but the baggage was badly damaged.

I request you to kindly look into the matter and get me required compensation for the harassment and improper handling of luggage.

I travelled on Air India flight 101 from Washington DC to New Delhi on Dec 09th and on flihgt AI 311 from New Delhi to Mumbai on Dec 10th. My lugguage was booked direct from Washington to Mumbai. When I reached Mumbai my luggage was missing and I filed a complaint number BOMAI81067. I completed my trip and returned to Washington DC on Jan 05 from Mumbai without my lugguage.
Lugguage was traced and sent to my home in Washington on Jan 16th. My sister and I had to buy clothes and necessary things during our staty and we were never paid any compensation. I would appreciate if you can follow up on this matter.
can you please tell me while coming back to DC your immigartion was done in NY or in DC?

Air India — Delayed/ Damaged Baggage

Hello,

I am Rashi Priya Phd Student at National Center of Biological Science, Bangalore.I just landed in US on3rd April and didnt got my baggage and for 3 days no reply from the airlines.They found the bad lying in franfurt.I got my bag in damaged condition.

When i asked them for the claim so the answer was sir no claim for the damaged handle.they also have not compensated for the 3 days delay.

How will this airline gain customer and continue to generate revenue.

Air-India Express — Valuable Items Stolen from Checked-in bag

I have a bad experience from Bahrain airpot.I have lost my brand new mobile and digital camera from check-in baggage. Its happend on April 28, 2010. The baggage was locked and its given air-india express chek-in counter at Bahrain , but when I receieved from final destination ariport(India), lock was brocken and the items are found stolen.

Sheikh Jamil Ahmad — missing checked in luggage

dear sir,
i was travelling from delhi to kolkata on 7th of june 2010 by air india flight no-IC266.On reaching kolkata at 1:10 pm i couldnot find my checked in luggage which is a red colour strolley of ALFA company.the staff of airindia gave me a receipt of the same.but till date i couldnot get my luggage.please help me in this concern.
thanking you
binay kumar mishra
mobile no-[protected],[protected]
I was travelling from London(flight no:AI 130) changed my flight from Mumbai to Hyderabad (flight no:AI 140) when i reached Hyderabad airport my baggage was missing.I want to know when will i be getting my baggage i want someone from Air India authority to look into it & get back to me ASAP !! As i have important thing in my baggage i want it ASAP. Reply to this complain you can reach me at naaz.[protected]@gmail.com contact no:[protected].
I came to india on last sunday by Air india flight AI-102 from JFK.
I have not received my baggages yet.
I am struggling to contact air india as their phones are busy all time.


Jitendra

Sheikh Jamil Ahmad — wet clothes in bags

hi there, my name is gagandeep kaur sandhu.i flew from amritsar ,punjab(india) to toronto.my flight was on 14th of august,2010. at 6:35a.m. from amritsar.my flight was delayed for about 90min. due to heavy rain.i reached at the toronto airport at 5:01pm on 14th of august,2010.we were staying in toronto till wednesday.we had a plan to go to niagra fall next day on 15th.when i checked my bag in the morning,i found my both bags are wet.my ten silk suits ,my husband three shirts & specially my precious wedding dress has been totally spoiled & now its worth of nothing.that was worth of 150000 rupees(3800CAD$).im so dipressed. i called airindia they said to call another number then i tried that number yesterday couple of time & i left the message nobody called me back.so i do not know what to do? should i go to the newspaper or should i go to media.because they were getting heavy rain in india at that timewhen they got the bags in the plane with very poor system, thats not my fault.please advise my how can i get the claim or if they do not give me one then how can i take the legal action against them.thanks.please reply me soon.

Air India Airlines — Loss Of Baggage

Hi,
I fly from chennai to mumbai and from mumbai to london and from london to New York.
When i reached there i was not able to find my luggage. When i asked them they said airline may be misplace baggage to london only.
They gave me PROPERTY IRREGULARITY REPORT to me
Following is the information
File Reference Number : JFKKU10941/22AUG10/0004GMT
NAME : SHAH/ANANDKUMAR
TITLE : MR/AS
FIGHT /DATE : AI641/20AUG/AI131/21AUG/AI6335/21A
Number of Bags : 2
TAG NUMBER : AI680232/AI680230
When i reach to the number they gave[protected] they just left me to the voice mail & they didnt came back.
Please let me know i need to do something else.
Anand
I happend to travel by Air India Express on the 11th of July from KUWAIT to COCHIN with family. Unfortunately, one of the baggage was missing for which an irregularity report was registered at the destination. From then I used to make follow up calls on a daily basis. Each day different people will ask the entire history and assure that they would get back to me. But none of them paid attention to. Later I switched to email mode to all the concerned managers and the so called customer service (Which I doubt exists there) departments. I have returned to KUWAIT after my vacation and it is a ridiculous situation now. Now it the 55'th day and AIR INDIA has no clue on this baggage. Their system at one location shows the baggage was erroneously carried to Cairo but another location says it is else where. It is some times hilarious and some times painful to deal with them.

My regular email to the following is not even replied "Air-India Limited Kuwait" <[protected]@gmail.com>, Sangeeta.[protected]@airindia.in, call.[protected]@airindia.in
The staff behave as though missing of baggages for a passenger is just a normal thing.

I request your assistance and help in obtaining a fair compensation. For more & detailed information send me an email on [protected]@yahoo.com

Sheikh Jamil Ahmad — FLIGHT SCHEDULE

Sir/Ma,am ,

I, Anupam Singh booked an international ticket bearing PNR no J41PT on 1st Oct 2010 .After a gap of about one month that is on 28th Oct during inquiry of PNR status I came to know abnormal change in my already confirmed ticket affecting flight number and time adhering to mischievous act without supplying prior intimation or without having negotiation with me.I am student and going abroad for study purpose being strictly bounded with reporting date and time.Such a one sided change in the departure schedule of flight is quite unsuitable to me.
I may therefore be allotted a confirmed flight ticket in accordance with my previous details (date and time of departure i.e. morning session on 7th Jan 2011) of journey as confirmed on 1st Oct 2010 or otherwise ticket may be canceled at your fault and amount be refunded along with compensation.

BUT THERE IS NO RESPONSE OF ABOVE MAIL.
Sir,

this is britto cathrin pakkianathan, i travelled in your air service on 3rd november from chennai(IC440) to newdelhi to frankfurt (AI121). my destination is munster, and i had booked my ticket to munser from frankfurt also. Due to some problem the flight was delayed 4 and half hours, so i missed my lufthansa flight to munster and i missed my luggage. but i rebooked my ticket to munster and i reached but till now i coudnt get my luggage. what happend to my laggage. please let me know my email id is [protected]@yahoo.com please
consider this

Sheikh Jamil Ahmad — Delay for 3 hours with no reasons, consolements & compensations

My wife & me flew on Air India from London to new delde by AI116 at 1330 hours on 2nd nov 2010. the airplane boarded us an hour late & made us sit in the plane for 2 hours. finally it flew with out any apologies & reasons for delay. i missed my taxi booked from delhi to chandigarh. i had to manage a local bus from delhi to chandigarh with 2 cabin baggages & 2 full baggages. i would never suggest air india to any enemy even.

it was just a very highly disappointing exeprience.

thanks
mohit bajaj
[protected]@gmail.com
0091 [protected]

Sheikh Jamil Ahmad — REJECTION OF BOARDING DESPITE HAVING ALL DOCUMENTS AS REQUIRED

I habe booked two seats for my employees ANJANA BAHADUR and SUMAN RAMDEV under PNR H52GR and H5227 in flight AI9895 for sector DELHI DUBAI of 6th of sep but they were refused to board having no visa massage in the system as per them but proper visa massage was given in the AIR INDIA office at 9.27am U.A.E time(print outs of the same can be sent by mail or fax if required) well in time and passanger has to mis the flight and had to stay in hotel till 8th of sep till another air line seats were booked.and to spend around 6000 INR for hotel accomodation and local transport as well communication.

asked to give reasons in writing from AIR INDIA DELHI airport office but nothing given and behaved rudly too.

all this was submitted to AIR INDIA YATRIK CELL AND their head compaint department as advised on 9th of sep and reminders on 14th sep 29th sep and in the month of october and to the TV chanel aviation minister as well as secratary on 30th nov.but so far after almost 3 months has passed except only one reply on 14th sep as acknoledge having submitted to concern department not any reply has been found from their side.

having beater experience at the time of borading and after more beater experince after the complaint has been submitted.

it was gracefully asked for the full refund of tkt fare and reimbursement of additional amount spent.but found full negligance of the matter.

I request a graceful settlemnt on behalf of passangers and as employer.

regards

GOPAL DAVDA

mail ID gopal.[protected]@gmail.com

Sheikh Jamil Ahmad — booking/fare/non cooperation

AI took 84000 INR for open ticket from Phoenix to mumbai, i have been trying to confirm the return ticket any date between 18th dec to 2'nd Jan 2011. I have called them so many time, either the call gets dropped, they disconnect the call after taking information or they tell me that they will give a call back (which never happens).
It appears to me that i need to buy another ticket separately, AI is refusing to refund the money and they will not confirm the ticket also any day between 18th to 2'nd Jan 2011. I never realised Travelling/buying ticket with AI will be so painful. They really need to be punished. Shame on them for being so un-professional, un-ethical.

Sheikh Jamil Ahmad — DON'T TRAVEL BY AIR INDIA,ANY TIME THEY WILL SAY BOARDING IS FULL

Today Morning my father and mother in laws supposed to travel from Hyderabad to Pune from AIR INDIA Flit # IC-917 10:30 Morning ,Ticket was Booked before 5 days from yatra.com and it was confirmed ticket.
when they were checking in at 9:20 Morning ,they were informed that boarding is full and they cant travel by this flit due to the same still they have confirmed ticket.This is the hight of mismanagement and pathetic situation of air India.I would suggest not to book air India domestic flit.
i have experienced the same situation

Air India — Loss of baggage

Sir
I travelled from New Orleans (USA) to Chicago (USA) to Delhi on 4 Nov 2010 and to Mumbai on 5 Nov 2010. Flight details were as follows.
New Orleans to Chicago: UA 6608 on 4 NOV 2010
Chicago to New Delhi: AI126 on 4 NOV 2010
New Delhi to Mumbai: IC 657 on 5 Nov 2010
Baggage was booked from New Orleans to Delhi and TAG NO was UA600962. However baggage did not come to Delhi. I lodge a property irregularity report at Delhi. File reference is DELAI32265/05NOV10/1629GMT.
I was not guided properly. I was told that customs form for clerance of mishandled baggage is to be given to Mumbai. However Mumbai told me to give it at Delhi. I donot know what to do? Please locate my baggage and delivered at my residence.
DAHAKE ARUN
21, Suvidha Co-Op housing Society,
Plot-14, Sector-5, NEW PANVEL
Dist RAIGAD
PIN-410206
Phone [protected], [protected], Office [protected]

Sheikh Jamil Ahmad — Baggage misplaced by Air India

To Whomever It May Concern

My son , a minor, Premankur Roy, age 13 have traveled the flight of Air India AI 317 from Honkkong to Delhi on the 23rd December and was connect on AI 9809 from Delhi to Ranchi on the 24th December morning.

His baggage was through checked in by the Air India Staff at the Hongkong Airport Baggage Tag no : [protected] but didn't reach the destination on 24th December.

The irresponsibility of Air India not only caused agony ,grief and harassment to the minor it also caused us a lot of trouble and money as all his winter wear clothes were in the baggage.We have not recd. the baggage yet.

We request Air India to compensate for the loss incurred and the harassment caused.

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