Shopping. Rediff.com — Cheating by delivering other than the item ordered

Address:Thiruvananthapuram, Kerala

Sir,
Rediff shopping has cheated me delivering a cheap and sub standard item, instead of giving me the item i ordered.
I have ordered a 4 port usb hub with power adapter, as per their site description as per order no 8147030 dated[protected] Transaction No.[protected].I paid Rs 769 for the item. But on opening the the packet delivered, i found that the item i received is different- a cheap and sub standard USb hub costing a very less amount. Immediately, i complained to the customer care of rediff shopping through phone and by e mail. But no action has been taken to replace the item. i have been contacting them daily but i do not get a satisfying reply.
I am totally disappointed over the cheating i have undergone and I need justice in this regard. I may be given the item for which i have paid for or refund the amount i have paid, by taking back the the sub standard item they have dispatched.
yours faithfully
sundaresan pillai
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Rediff Shopping — Cheating By Rediff.

I had ordered an Original Sony Ericsson HPM 64 hands free as per the advertisement of Rediff vide the Order No. 5517169. But we had received a duplicate and defective hands-free. I had informed them about the complaint on the same day and returned the product back as directed by them. But the product I had received back was an awkward one and is good for nothing. My Sony Ericsson cell phone had got damaged just after using the product two or three times. I had informed about the complaint to them on the very same day the product had received back and had not received any favorable reply from them. They had been replying that the product had been replaced once and there is no warranty for the product. Moreover they had given the vendor's phone number and had found that the number does not exist. I had felt cheated by this practice of Rediff. I expect a response regarding to this...
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same thing has happened to me

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