[Resolved] Shopping. Rediff.com — MONEY REFUND ISSUE AS PRODUCT SENT IS DIFFERENT COMPARED TO SHOWN IN WEBSITE

KEYUR.LATHIA

from Jaipur, Rajasthan

Address:

Thane, Maharashtra

MY ORDER NUMBER WITH REDIFF IS 8262559
MY INCIDENCE NUMBER AS PER REDIFF IS[protected]
MY COMPLAINT NUMBER AS PER REDIFF IS 63798
I PURCHASED APPLE IPAD 2 HANDBAG WITH CONNECTION KIT AS SHOWN IN WEBSITE ON 16TH JULY. BUT REDIFF DELIVERED ME HANDBAG WHICH IS COMPLETELY DIFFERENT & DULL IN SIZE, QUALITY, COLOR COMPARE TO PRODUCT SHOWN IN WEBSITE.
SAME DAY I INFORMED TO REDIFF BY EMAIL & HAD CONVERSION WITH CALL CENTRE TEAM.
IN REPLY TO ME ON MAIL THEY ASSURED ME REPLACEMENT AGAINST IT, BUT TO DO SO THEY ASKED ME TO COURIER BACK SHIPMENT AT SUPPLIER ADDRESS AS MENTION IN THEIR MAIL.
I DID THAT WHICH INCURRED 120 Rs. CHARGES WHICH IS AS PER THEM WILL BE REIMBURSEMENT BY THEM BY PAY ORDER OR FREE GIFT VOUCHER.
COURIERED SHIPMENT IS RECEIVED BY SUPPLIER ON 24TH JULY. CONFIRMATION RECEIPT OF COURIER IS ALSO I HAVE SENT TO REDIFF. BUT FROM THAT ONWARDS REDIFF TEAM NEITHER UPDATING ME ABOUT MY ORDER NUMBER IS 8262559.
I WANT TO LODGE COMPLAINT AGAINST REDIFF IN CONSUMER COURT.
I AM NOT INTERESTED IN BUYING PRODUCT FROM REDIFF AS I AM NOT GETTING ANY RESPONSE FROM REDIFF INSPITE OF REPEATED REMINDERS.
TOTAL MONEY SPENT BY ME IS ITEM COST+SHIPPING CHARGES+COURIER BACK SHIPMENT CHARGES (ie. 799+80+120=999 Rs ONLY) I NEED REIMBURSEMENT OF SAME BY ONLY PAY ORDER.
NEED YOUR HELP. THANKS IN ADVANCE.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Z Rahman

from Pune, Maharashtra

Rediff Shopping — Payment of refund

I had placed several orders will Rediff Shopping in Aug and Sep 2007 amounting toa total of INR 8, 414. The details of the order No., Date and amount is as under. No goods were sent on the pretext that they were out of order and the amount was charged to my credit card. I have contacted rediff. through their customer support email, at least 10 times over the last 3-4 months requesting for my refund.

They have responded four times with one excuse or the other. Sometime they tell that because they are shifting to a new accounting system and hence the delay. Sometime they tell they that there was an oversight. They always promise that the refund will be reflected in the next month’s details of the credit card.

Till date no refund has been made and I am being charged with the interest, late fees and the taxes by the credit card company.
S.No. Date Order No. Amount (Rs.)
1 Aug 08, 2007 4025308 1647
2 Aug 14, 2007 4035919 419
3 Aug 14, 2007 4035644 419
4 Aug 21, 2007 4053518 2305
5 Aug 21, 2007 4054619 320
6 Sep 18, 2007 4109430 629
7 Sep 19,2007 4110714 2675
TOTAL 8414

Arun V U

from Mumbai, Maharashtra

I HAD ORDERED AN MP3/MP4 PLAYER.I RECIEVED THAT BUT THAT WAS A DAMAGED ONE.SO I HAD SEND IT BACK.THE INCHARGE OF MY PRODUCT WAS SHIV GAURAV.I HAVEN'T RECIEVED A REPLACEMENT YET.

MY ORDER NUMBER IS :4887238

B Jaidev

from Pune, Maharashtra

Rediff.com — money refund

I have ordered for O2 windows mobile battery on 18th Feb 09 on line over rediffshopping.com. They have accepted my card payment before delivery of product. I received a call from a vendor on 24th Feb 09 stating that they dont have stock and he assured me that he would be refunding my money and sending me a mail. But till 2nd March 09, I didnt receive any response from any one even after my sending of couple of seriuos mails to rediff.com. If this is the way they respond, whats the cyber licensing departments are doing?

Rajesh Nair

from Surat, Gujarat

hi

I have ordered a book (excel 2003 bible) order no 5330413, the status is showing that the order is being cancelled, so can you let me know bu when my amount would be refund

kailcomm

from Indore, Madhya Pradesh

i give a order 5946195 of spy cam on date 16/06/2010 on 25/06 it is deliverd on somewhere at any other place . i wrote to rediff about it .but till today they always told me that your payment is revert i m asking about bank transaction no. & they r not giving the transaction no. they always told With reference to your mail, we would like to inform you that, we have received an intimation from the concerned payment dapartment and they have informed us that, the refund for the order against your order no : 5946195 has already been done on 21/07/2010. We request you to check the same with the bank

vubhatia

from Changanacheri, Kerala

Rediff.com — SEND DIFFERENT PRODUCT

AS I HAD PURCHASED LEATHER CASE FOR MY BLACKBERRY 9700 BOLD HANDSET FROM REDIFF.COM. MY ORDER NUMBER IS 6565559. I RECEIVED
THE CASE BUT THE CASE IS VERY DIFFERENT FROM DISPLAYED ONE AND
THE CASE IS VERY CHEAP IN OUR LOCAL MARKET IT WILL COST AROUND 50 RUPEES ONLY AND REDIFF.COM CHARGED ME 349 RUPEES. I WANT STRICT ACTION AGAINST REDIFF.COM THAT THEY ARE CHEATING THEIR CUSTOMERS

Sachin Patwa's reply, Oct 9, 2019

yes this company is a very very bed company of online shoppings

pratikmoolchandjain

from Ahmedabad, Gujarat

Rediff Shopping — REFUND OF MONEY

I HAD ORDERED BEAN BAG FROM REDIFF SHOPPPING . I HAD RETURNED THE PRODUCT AS IT WASNT AS PER DISPLAYED ON WEBSITE. I HAVE MAILED THEY 5 TIMES TO REFUND MY MONEY HAVE GOT A SINGLE CALL FROM THIER END. ITS BEEN ALMOST A MONTH NOW. WANNA TAKE SOME ACTION SO I HAVE DECIDED TO MAIL YOU GUYS.

Sachin Patwa

from Mundi, Madhya Pradesh

Rediff Shopping — REFUND PROBLEMS

This company is a very BED company in online shopping

than I request for all costumers than a not shopping in this site..

thanks