[Resolved] Sim BSNL, Phone Samsung — about mobile draws
I have receive sms fromTM- Winners on[protected] from uk coca-cola mobile draws that I have won the prize and to claim it I have done some process to claim my prize but I have a doubt can you please help me to clearify whether it is true or not...my mobile number is [protected]
Complaint marked as Resolved Jul 1, 2018
Verified SupportSamsung India Customer Care's response May 31, 2018 Dear Sir/Madam,
This is in reference to your complaint wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Thanks & Regards,
Samsung India Electronics Pvt Ltd
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