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Samsung India Complaints & Reviews

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Last updated May 6, 2024
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Samsung India reviews & complaints page 922

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C
Complainant5262626
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung washing machine is not working properly

Hi,

We have purchased Samsung Washing top loading washing Machine WA80TAL in April, 2008. This is not working fine.Whenever we set some program like Fuzzy it shows it will take 49 mins, but rather than 49 mins it used to take 2-3 hrs for the same.Some times the wire connection got disconnected it self and machins stops working.We contact samsung service center many times, they used to come and fix the same but again after...
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NARAYAN PRAHARAJ
from Nashik, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO DISPLAY PROBLEM

Dear Sir,
I am Mr. Narayan Praharaj had brought a Samsung Colour Television having

Model No - C321K45MJQXXPL

Product SL.NO - 08183ZAQB07434

DATE OF PURCHASE[protected]

DATE OF COMPLAINT[protected]

C.TYPE - NO DISPLAY PROBLEM

DEALER NAME - U.J.ELECTRONICS
AT/PO-TAMANDO
BHUBANESWAR
ORISSA

I would like to inform...
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Ajay Kumar Rai
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HORRIBLE SERVICE & PATHETIC QUALITY

No action till date
Is it way the Samsung to give service to their poor customers???????????????????????????????

Dear Mr Prashant Gupta
Based on your request I have not issue the legal notice on 20th Jan-09 & waited till 28th Jan-09 but till date no response received either side, hence I am requesting Mr Sachin Kumar for issuing legal notice

Dear Mr. Sachin
Request you to send the...
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M
Manish Malik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sam

TO EVERYONE AT SAMSUNG ELECTRONICS

There are many instances in my mail below which reflect the level of customer service and the pro activeness shown on the same.

I would like to put on the record the manner in which my Father - Col M M Malik, SM (Retd) has been served at various touch points of your organization and the bad experience that has followed.

Background - My father purchased a Samsung...
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T
Thomas George
from Jalandhar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer support and parts not available

I have got WT7600 washing machine which i bought 5-6 years back. I am contacting samsung store in Chandigarh[protected] for last one month for replacing filter.

On every call they say, you have an old model, we don't have parts in stock, It will take 2-3 days.

Does this mean one has to replace any Samsung product in a gap of 4-6 years?

Even though I am very happy with the product, parts...
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A
Anjum Ahmed Thanvi
from Delhi, Delhi
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DVD Writer not working

I had bought a Samsung DVD Writer SH-223F during August 2008 which is installed in my new PC, within one month from the date of purchase I found that this device was not working properly, and I approached to the Customer Care at Service Plus, 602, Vishal Bhawan, 95, Nehru Place, New Delhi on 23.01.2008 at around 5 p.m. I was told by a Executive to come in between 10.00 am to 1 p.m. tomorrow as the dealing timing of the said service centre...
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B
balvinder
from Bengaluru, Karnataka
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unfair trading practice

The sizes of TV monitors vary, as per available specifications, only by a few inches;14”- 15”-17”-19”-21”-26”-29”-32” and so on.
Trusting the specifications provided by SAMSUNG in its brochure and WEB-SITE and the verbal QUOTES of the dealer I purchased a TV of 29” VIDEO size.
The word “VIDEO”, as per common perception and dictionary meaning relates to vision/visible;...
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A
Anil Perumal
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U600 repair issue with Service center

Respected Sir, Madam,
My Samsung mobile (model SGH-U600) developed display and mic problem. I submitted the same to Samsung authorised service center on 29th Dec-08 (Address: Cell Solution, #46/1, 1st Cross, Domlur layout, Airport Road, Bangalore - 560071, Tel:[protected].
In the receipt form, there is no work order mentioned, but IMEI/RSN # is 358105/01/100863/3.
Till date (today is 27th Jan 09) i have not received...
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D
diwaker pandey
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service in lucknow service center

i have submitted my new mobile for servicing as it was hanged in just 2 months of purchasing SAMSUNG MAX- F679, in Lucknow service center B 130 Nirala Nagar. manager of lucknow mr faizan and sunil commited to return the amount ie 7280 rs. after 50 days they return the same ph after servicing on 24 jan and it hanged and facing the same problem after 2 hrs. today i feel that i am loosing my 7280 rs.. they are the worst staff in lucknow, pls....
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B
bb08
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no picture

Bought a new 32" LCD A550P1 for ~40K. When i switched it on for the firrt time it showed no picture, the sound comes fine but NO PICTURE! Pathetic, and this has happened to a brand new LCD TV! So much for quality of Samsung.

Called up the customer care but the people there are completely dumb and can't understand anything. Called up the dealer he say they will replace the piece, don't think they will do it, have...
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V
venkatesan t r
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer response

i had purchased samsung fully loaded washing machine on 20.01.2009 from vasanth and co dealer and till now no demo had been given for the washing machine. Inbetween i personally called customer careand registered a complaint on 22 01 2009 reg the demo and as per the compalint it will sorted within 48 hrs but still there is no response and thy had given an service center no of chennai and they informed the complaint will be attened by 21 01...
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J
jaipurakesh
from Anand, Gujarat
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ITEMS RECEIVED SHORT

Order Reference Dated 16 Jan 2009 :-

1 ) Invoive Number 39379
2 ) Cart Order No 49438

I booked this item on 16 Jan 09 and was delievered well within time on 22 Jan 09. Appreciate the quick delievery.

As advertised all the items are recieved "EXCEPT the AA battery charger, and the rechargable battery cells". Request plz look in the matter and arrange to send the same.
br...
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N
neeta punhani
from Gurgaon, Haryana
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mislead in th offer

I bought samsung LCD from samsung plaza 4, Basant lok Visant Vihar New Delhi -57 .The sales man tarun told me with Lcd, Airtelconnection is free and subscription for five month free.but there is already 10 days over now he is asking first pay 500 rs then only i will send air tel dishconnection ....
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SARIKA SARAOGI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

call for service

i purchased this product in 1st week of feb 2008, from 5-6 month my microwave selection butten is having some problem, i have called them for 6-7 time, and in every call i get assurity that they will come within this week, but sorry to say thear is no responce at all, my complaint number is [protected], please do the need full as early as possible, since my warrenty gets over in few days.thanking you...
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S
Sandip Raj
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC replacement

Hi,



I beg you to resolve my AC problem immediately and get the replacement done at the earliest. Please go through the series of email below carefully to have an excellent idea about the inconvenience caused to me for the one month. I am reachable at [protected] for further discussion.



Regards,

Sandip Raj | Manager – Operations

WIPRO BPO...
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C
Complainant9253828
from Delhi, Delhi
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Defective product sold

Business : Samsung
Individual : KBM Electronics
Address : Laxmi nagar
City : Delhi
Phone :[protected]
Complaint: I Akash Raizada purchased a DVD Player model P-480R, on 12th Oct from KBM
Electronics, Lxmi Nagar, Delhi. In which the FM Radio is in-built as per
the specicfications.
But after trying many times to start it, radio dosen''t work. For which I
complained...
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yashee jaspal
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VERY BAD OUTGOING VOICE

To,
The S.H.O.,
Malviya Nagar,
New Delhi-110017
Sub: Complain against my SAMSUNG mobile hand set # F480, IMIE:-[protected]

Sir,
I have purchased a new SAMSUNG Hand set from HOT SPOTS RETAILS LTD. Shop no-10, New Market Malviya Nagar, New Delhi-110017 on 08/12/2008, BY CASH of Rs.18350/-in the name of my wife Mrs. Yasee Jaspal R/o 96-C, Eastern Avenue, Sainik Farms, New DELHI-110062,...
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ANKIT MEHTA
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG & ILLEGAL INFORMATION BY SHOWROOM OWNER

i bought samsung SGH-L700 mobile on[protected] & i was told by the shop(A.K.COMMUNICATIONS SAMSUNG MOBILE PRIVILEGE PARTNER) person that he will give me some extra services like DOA will be extended for 3 months if i buy phone for Rs. 7500, but after some bargaining he sold me the mobile for Rs.7400( BILL NO. AK-HTS1145 & Shop TIN no. [protected]). On 3rd Jan 2009 i faced some problem with my handset & i approached the shop owner...
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sumit mehta
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tv is not working

i am fadep with my tv....
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D
drsandy
from Delhi, Delhi
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answering mode problem

Recently I have purchased a Samsung Duo D780 and a Samsung blue tooth device WEP250. My problem is that though the combination is working well I am unable to receive calls automatically even after switching on to "automatic answer" option under answering mode category on the handset. I have tried all combinations and permutations. Can any one help?...
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