Samsung India Complaints & Reviews

My BP no. [protected].I bought a refigrator proudly because it was a Samsung product.Model no.RT35ZBSS on 23 March 2009.from JJ Enterprises Secunderabad.I was told that it is all checked and good running set and need not check it.I stay at a location 60km from the dealer.So the set was transported at a cost of Rs 1000/- borne by me.To my horror the set didnot function at my home.So I gave many calls to the service helpline spoke to the call...

I purchased a Samsung Air conditioner on 22nd April from Samsung Plaza, Baid Electrolight Pvt. Ltd, 184 Block J New Alipore Kolkata-700053(telephone:[protected]. Since we are working we advised the technician to install it on Saturday. We called them on Saturday i.e. on 25th April 2009 but they gave us time to install the unit at 9 am on Sunday i.e. the 26th of April. So far we have contacted them for a dozen of times but they lied every...

I purchased this samsung split AC 1.5 ton (model no.- AS18UTAXTL) on 5 March 2009 from Vikky Electronics, Indore. My installation was done well by a man sent from the shop.
But i noticed a major problem of my AC making noise.The noise disturbs me a lot and doesnt let me sleep at night.I called up at the customer care many times and they sent me engineers to check my AC but the problem couldn't be sorted out. I still face the same...

Now a days it is found that Samsung Company in India Selling defective goods in the market. They are providing service just near to your place, but you have to run there, again a& again to repair it. Samsung provides atleast One year of warranty with the product, but running to service it, will consume half or some times full of the warranty period. After the warranty period over, they will not do anything, but the Service Center will...

I have purchased a Samsung brand new mobile phone SGH-i450 Ultra Music in the month of July 2008. The mobile suddenly after 6 months the phone has problem with Calls Incoming and Outgoing both side, every time I have to switch off and switch on for any calls.

I walked to Samsung Services Plaza, No 9, 27th main, 1st stage, BTM layout, Bangalore Service center and they updated the Mobile Phone Software and give back to me, but...

Respected sir,
Currently I have buy one new SAMSUNG -cdma Handset SCH-F309, From Khajanchi Supermarket Dadar, Mumbai on 9 April 2009.
Cell Phone SCH-F309 Is not Having Require Hindi massage writing Function (written Hinglish) Which is Shown on The mobile box cover, .and Now Dealer or Company Is not ready take back the Broken seal Piece as it dont have required Hindi Function in it....

I PURCHASED A NEW LCD MONITOR @ RS.10300. FROM VERMA COMPUTERS SCO.1012-13. SECTOR 22 B CHANDIGARH... THE MONITOR STARTED CREATING A LOT OF DISPLAY PROBLEM AFTER 10 MONTHS. WHEN I CONTACTED THE SERVICE CENTRE OF SAMSUNG, THEY SAID THAT THIS IS A GREY PRODUCT(BLACK MARKETED). AND THIS CAN'T BE REPAIRED, PLZ CONTACT TO VERMA COMPUTERS. ON THIS, WHEN I WENT TO VERMA COMPUTERS, HE SAID THAT THIS IS AN ORIGINAL PRODUCT AND IT IS OUT OF WARRANTY....

Samsung washing machine WFB1061EW/XTL
Washing machine runs around the room
Date of purchase 30th Aug 2008
it was tripping
Machine was tried to be repaired by company representatives
Finally replaced on 16th Oct 08
New machine vibration complained 30th Oct 08
Attended by 2 persons
Complaint persists
Contact person informed Rajan
When ever we talk to him he says will...

Hi,

I have purchased Samsung Split Air Conditioner model number AS18NCAXTL (1.5 tonnes) from Hari Om Electronics, Ashok Vihar, Delhi on January 28, 2009.

The split a/c has been having a regular trouble since then. I have lodged two comlaints in three months. The complaint is about a/c not cooling at all. For the first complaint, the first time Samsung sent the engineer(s) advised the installation is not proper...

Dear Sir/Madam
I have purchase Samsung window AC AW18ZKA on 05.04.2009 from KBM electronics Laxmi Nagar, Delhi. Upto 12.04.2009, no has to came for demo of the product. I have started the AC on 13.04.2009, AC unable to cool the room. Further, I make the complaints to Customer Service Center on 14.04.2009. Service engineer visited to my home and check the AC and found that, there is leakage of gas in the AC. Then I visited to KBM Electroncs...

I am a 300 ltr Samsung Fridge which i bought from M/s Rainbow Electronics, Sevoke Road, Siliguri in 2004. Around October 2008 i.e last year the handle of the fridge came off and we had promptly lodged the complain twith the service centre in siliguri. Somebody called Mr Babu visited our house and took all the details of the handle and informed us that this particular model is no more being manufactured so it will take sometime time (around...

sir,
this is to inform, u that i have purchased a mobile samsung SCH-W299 on 5th april 20009.And the mobile got defected on 9th april which shows auto reboot problems.i have submitted the mobile at service centre based at Muzaffarpur on 11th april the engineer told me that it will go for DOA approval.And till now i have not got the mobile or any DOA ....

Dear Sir,

I had submitted my crashed hard disk at Service Plaza on 09.03.2009 for getting replacement of the same..because my hard disk was in under warranty period...after the submitting of the said hard disk to the service center I had been asked to follow up for the replacement after 25 days ...
due to this reason I have been chasing up with the said service centre for the replacement after 25 days from the date...

The product was bought on the 19th march 2009 for a room size of 128 sq.feet(approx).The first machine installed was defective and the second machine installed in its place had to be installed twice but even then there has been no cooling effect in the room.Prior to this machine another air conditioner(specifications: Company-Carrier Aircon; Size-I Tonne) gave service for 12 years in the same room without a reason of complaint.In addition,...

MY self Sanjay Garg from Mumbai registered for Samsung Window Airconditioner servicing on 14th April 09 on Samsung customer care no [protected]. In service request i specially requested to send technician on 18th April between 10AM-12noon. My service complaint no was [protected]. I was assured by customer care executive that somebody will attend on my complaint as per my request. on 18th April 09 i havn't got any call from samsung, then...

Dear sir,

Lot of harrassment has been given to me from Samsung Distributor, M/s Maharashtra Electronics, Tilak Road, Pune.

I had booked a samsung refrigerator 180lts on 28 th of march to be delivered on 9 april.
I got the refrigerator on 9 but its compressor was faulty and the refrigerator was not working. Distributor told me that model is not available. Dialy he use to give us new date of delivering...

I purchased Samsung washing machine from Reliance Mart SheikPet Hyd.

I found drain hose was missing, and the seal was also open. There deliver guy told its a testing at reliance because of which the seal is open..

I asked for the drain hose pipe, it was not delivered after two days of delivery. This is causing lot of inconvinance to me, As I can use machine or have a demo....

Its pathetic service from Samsung where my Samsung Fridge fuse is gone from last 20 days which was told by the samsung Engineer and had said it will be replaced by them in 3 days and there is no information from them till know .
Such a big company does this how will you expect us to ask others to buy Samsung Products ....

this is to bring to your notice that we bought the samsung bio-sleep AC from TMC in AS Rao Nagar a year ago. when they came to install it they made holes in my wall in 3 different places and then they said Sorry because it was done by mistake in the wrong location. they did not do anythin to repair the damage. from past 6 months my AC is giving trouble and they have not been able to rectify it. TMC says it is not their responsibility and...

Sir/Madam,
I have receive sms fromTM- Winners on[protected] from uk coca-cola mobile draws that I have won the prize and to claim it I have done some process to claim my prize but I have a doubt can you please help me to clearify whether it is true or not...my mobile number is [protected]...