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Samsung India Complaints & Reviews

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Last updated Mar 19, 2024
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122002

Samsung India reviews & complaints page 919

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S
sandy kleinhenz
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blaming consumer for manufacturer defect

I am outraged to discover Samsung won’t replace my cell phone due to the port breaking. I own another Cingular Samsung flip phone where the port broke as well. Your Warranty evidently has a “loop-hole” where a manufacturer defect is blamed on the consumer!

I first called phone repair to ask them what “F-84” meant and why this isn’t considered a “manufacturer defect” and how is...
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S
Sandip Mishra
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Silent over replacement of a Defective Workmanship mobile phone, within warranty/guarantee period

Dear Sir,

Dear Sir,

I would like to bring the facts of defective workmanship in a Mobile, Samsung DUO, Model No.SCH W-339 (GSM-CDMA) of Samsung make, which was sold through Tata-Indicom True Value Shoppe, to your notice, and act.

FACTS :

I have been gifted a mobile of Samsung make ( Model SCH-W339, which have two slots for using a SIM Card of GSM as well as a UIM Card of CDMA...
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A
Allen Dlima
from Delhi, Delhi
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Free Replacement

I had purchsed the Fridge for my new house on 8/1/09. I started the Fridge just before the house Warming on 20/2/09. on 21/2/09 the cooling stopped so i gave a complain thru the Customer Care. the service engineer came on 23/2/09 and told the compressor was not working & forwarded the complain to his superior. within 3 days i was informed that i would get a new fridge. Now it is more than 12 days and no comitment from them when will I...
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R
reshma gawade
from Pune, Maharashtra
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disconnect starduct_pack

by mistackly stardust pack have been activated from me and it always deducted 1 rs from my account so, now i want to deactivate this stardust_pack.plz do the needful as soon as possible...
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A
Anil Yadav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nonce Response From Airtel

I have converted prepaid no. [protected] to post paid number around 20th Jan 09 and also submitted all the documents on the same day to Airtel authorised Mr. Suresh from Nescom company. It was working fine till yestarday(05 Mar 09) but all of sudden my service was suspended by Airtel office then I called Airtel customer care they said I've not submitted my documents to Airtel office thats why service suspended then I called Mr Suresh...
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R
Remya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Microwave - Trouble in getting support

Dear Sir/Madam,

We had earlier purchased a Samsung Microwave Oven on 16/12/2008 ( model : M1712N, Set Serial No : 02917DCAC00752W) in Thailand at Home Product Center (Receipt No : 103891).We had taken it back to India and it stopped functioning from Day 2. We contacted the local Samsung service center and after a huge delay they responded to our issue and failed to provide support. Now even after consistent follow ups with...
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rajendra kumbhar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for samsung w619 Dual Call not Recd. on Model No. SCH-W619

Mr. Rajendra Chandrakant Kumbhar
179/B, Jijamata Nagar,
G. D. Ambekar Marg,
Kalachowki.
Mumbai – 400 033.
Date :- 04.03.2009
To,
Samsung India
Mumbai

Ref. :- Model No. SCH-W619
Sub :- Complaint for Dual Call not Recd. on Model No. SCH-W619

Dear Sir,

I undersigned that Mr. Rajendra C. Kumbhar, I had purchase Model...
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J
Jayvardhan Pravakar
from Pune, Maharashtra
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Fraud services communicated from Samsung Electronics

Dear Sir

This is with reference to the Samsung LCD 4 series 22 inch which i have bought on 2nd March and it was communicated to me by the dealer that engineers from the company will come and install the same.
So, i have called the toll free number [protected] at 9.15am on 3rd of march.
The response which i got from the executive was that somebody from the company will call me in the first half and there will be...
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R
Robert Robinson
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible service by Samsung

Hi,

I have raised many compliants in the last few months with absolutely no proper solution. My most recent experience was a compliant that was very frustrating, I raised a comliant and the samsung engineer came to look at the issue, he appeared angry and loud. He said the drum was a tilted and he said the angle of the washing machine has to shifted and this whole episode lasted less than 5 minutes he went away. In a technology...
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I'm purchase the samsung mpower 309 (CDMA) handset in january 2009. but upto till date i'll not fins its driver for win vista on any site including samsung. pls tell any body what did i can do....
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V
Vinay Babu R
from Sagar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fridge not cooling and bad service

This refrigerator (RT28M) has stopped working after 9 months of it's purchase. I've filed a complaint with their service centre and the service engineer came almost 6 times in the past 1 month. Everytime he comes, he unscrews and screws back the frost free compartment and leaves, but the problem never got solved. The people at the service centre close the request saying they got the positive feedback whereas I've never been...
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C
Chandrani Chatterjee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service

Dear Sir,

My name is Chandrani Chatterjee. I am facing severe problem of poor commitment in service delivery of your employees (or franchisees), hence is compelled to seek your intervention. The ordeal I am facing for the past three weeks is append below:

General information:
Equipment : Washing machine
Model : Karishma
Date of purchase 2003
Unit sl. no. : 0007590W701216
br...
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V
Vineet Kumar
from Mumbai, Maharashtra
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Sevicing issue

Dear Concerned,

This is in reference to the DVD Player(Model No:-MAX-DX55T/XTL) Company Name:- Samsung which i had given for some repair work at company's Lucknow service center on dated 29.01.2009.The commited date for crrying out the repair activity was 7 days.But till date the repair work has not been met, and further the explanation for the delay which they are claiming is that the spare parts are not available with...
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S
SUBASH BABU
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Body contensor model failure

I had bought a new Samsung refrigerator model RA 20 S Silver on 07/08/06 from QRS Trivandrum. With in two year it had a major problem like its body contensor failure. I bought this particular model because of this body contensor model. I have 2 kids so I do not like external contensor model.
But once it failed i had informed the local dealer as well al samsung customer care centre. After 20 days later a technition came to and told...
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T
Tony Thomas
from Pune, Maharashtra
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not servicing

I had bought a Samsung SGHF490 in last sept 2008. Recnetly the mobile was not getting charged. I had given the same for service, they had taken the same and given the acknowlgement. After 6 hours they are calling me and telling it is not repairable and if at all it is to be repaired I have to pay for the same and they dont know how much is the amount..

This is how samsung cheats...Is it the way customers are to be treated...br...
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Ashutosh Birmole
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PCT Window display and battery

I have purchase Samsung Mobile phone on 14 Dec 2008. after use of few day's I have observed that battery for the above mentioned handset is getting drained very fast I am using mobiles since 1998 almost more than 10 Year's.The first time with the said handset I have faced such problem. Second problem is PCT windo is got damaged due to an accident which I have met with. When approched to Samsung Services Centre. Abhinav Enterprises...
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Varun Patil
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incompetent service centre in Nagpur

I got a free samsung mobile when i bought a Tata Indigo. When i started the mobile for the first time it said that the mobile is locked and i should go to the customer service centre. I went there and gave my mobile. It was lying there for over a month but nothing happened. Even with numerous calls they said that they have not fixed the problem. Later on one day i called them and they said that i could collect my mobile. I collected it and...
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vimal kumar gehlot
from Hyderabad, Telangana
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handset problem

Hi sir/madam i have purchase a samsung mobile on 25oct08 in one month i am facing a problem of stuck and i have given for repair to samsung service center the has changed the motherboard and they issue mobile and next day i got the same problem, they give the mobile after one month they has changed the motherboard please full refund amount to me...
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Arun kulshrestha
from Chennai, Tamil Nadu
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misbehavior in bank

Sir
today i go sbi bank for deposit some cash in bank Sector-82 (KENDRIYA VIHAR) Noida UP
I Reach bank in 10;30am, in the bank of gate securitty guard stop me and give me a token for waiting.
I wait out side the bank with cash. (i request to guard i am wait in side the bank with cash .he say to me please wait out of campus )
i see some person go without token i asked to guard he say this bank account holder person...
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S
sunil
from Madurai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding ac stinking

we are the media people running studio at chennai-india, we are using 7 air conditioner(split) machines at our studio. everything is going fine still last month, when we bought new samsung splic AC
at December 2008 at SHAHS-Chennai, when it strated it was good for few days afterwards its started stinking the whole room,
so that we called the customer care persons, they came and said that nothing fault with machine and the fault...
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