Samsung India Complaints & Reviews

Thanks Meenakshi -

Really glad to know that that 4th day Samsung Service Man visited to provide after sales suport - I was very much worried since yesterday only I bought the same Model of Split AC.

Regards,
Amit.

In my relatives home i saw the same model of ac. It has a wifi symbol on it. I tried to connect the smart remote app. But i couldnt activate the wifi. What to do now

I given to mobile centre in samung service centre, M.P. Nagar, zone-I, Bhopal (M.P.) for vibration problem.

Then vibration problem to slove & I think to change the camera (picture quality very poor after servicing)

prahlad saxena
[protected]

Ruthless customer service delivery to the customers from Samsung authorised service center:

Service center name : Mobile Clinic.
Concerned Person : Mr Charanjeet Singh.
Service center address : B-XXIV-252, Ranjit Park, Shingar Cinema road,
Near Municipal Corporation Office Zone B, Ludhiana.
Contacts :[protected]Office).
[protected]Mobile).

With regards,
Sunny Jaiswal
[protected].

Samsung — remote not working properly

DEAR VIEWER,
MY SELF VIKAS, I BOUGHT A TV OF SAMSUNG, THERE WAS SOME IC LEVEL PROBLEM I CALLED MY RETAILER "SHREE JAGDISHAM ENTERPRISES, PAOTA,TEH-KOTPUTLI, DISTT-JAIPUR, RAJ", HE SEND TO ME A BOY FOR SERVICE, THEY TOLD ME HE IS SAMSUNG ENGENEER CAME FROM SAMSUNG SERVICE CENTER, ALWAR, RAJASTHAN, HE TRIED SOME THING BUT AFTER THAT TV BECOME MORE POOR OUTPUT, HE CHARGED ME MONY FOR THIS. BUT HE DOS.T GIVE ME ANY BILL FOR IT. FIVE DAY AGO I LOGED A COMPLAIN ON SAMSUNG CUSTOMER CARE, THEY ASUORD ME THAT IT WILL BECOME FINE WITHEEN TWO DAY. NOW TODAY I GOT A SMS ON MY MOBIL ie "DEAR CUSTOME YOUR ISSUE FOR THE TICKET 10688 IS CLOSED BY OUR TECHNICAL TEAM. PLEASE CONFIRM US THE SAME." I GET ONLY A CALL FROM YOUR SERVICE CENTER.
SO I HAVE ONLY ONE CONCLUSONE FOR SAMSUNG THAT IS IS A WORST COMPANY IN THE SERVICE MATER.
NO THANKS
VIKAS

I also very recently bought the same model mobile.But i dont have such troubles.

SAMSUNG FULLY AUTOMATIC WASHING MACHINE — spining function not working

I have complained to the customer care of the company and the complained number is [protected]. No service engineer has attended so far.

SAMSUNG FULLY AUTOMATIC WASHING MACHINE — complaint regd on 19.3.2010/8406271119

compaint regd. on 19.3.2010 vide compaint reg:no.[protected] .not attending the complaint till date(5.4.1960)

SAMSUNG FULLY AUTOMATIC WASHING MACHINE — POWER CUT PROBLEM

Sir, While running the washing machine power supply was up and down that time machine was stopped its functioning and again not functioning.

my phone and address ; Phone No. [protected], F Anisha Rizwana W/o B Amanulla 1115/b Shakti Nagar, Pappireddipatti, Post & Tehsil Dharmapuri Dist Tamilnadu

MNC — WOrst Service

The worst servi e i never find in other banks.I'm Holding HSBC credit card previously i have raised a request regarding HSBC EMI option. at that time customer care people did not take care of that.but even they did not inform me regarding this.from the last 9 months onwards i'm paying money. sofar what i feel is that i'm paying EMI money..after one day i called customer care to know my oustanding balance. but it is showing me the same monay. i was shocked and came to know that so far what i paid is Interest which is more than 10k +...
Same Worst Service........i'm holding another Bank credit card. i did not face these kind of problems with those Banks..........
worst*********** HSBC ************** waste ************ Please don't go for that ****

MNC — Non receipt of *VOO366534*

I WAITING FOR THIS CONSIGNMENT, WHICH WAS SENT THROUGH DTDC PLUS AT AN EXTRA COST THAN THE NORMAL ONE.

OUR REPEATED FOLLOW UP HAS RESULTED IN A MESS.

THE ANSWER IS THAT, THE CONSIGNMENT IS LOST !!!

I HAVE TO GET IT OR YOU MUST ORGANISE FOR A REQUESTED REIMBURSEMENT.

PLEASE NOTE THAT, YOU HAVE PUT US UNDER STRESS, LOSS OF OPPORTUNITY AND TIME.

I EXPECT YOUR POSITIVE ANSWER WITHIN NEXT 24 HRS OF TIME.

NONE OF YOUR TELEPHONE LINES ARE WORKING.

MNC — Credit cards

I am irritated from the service from ABN amro bank .As I have applied for credit card for twice and not processed further. Even I am not getting a proper update from call center and I think they are not doing their work properly just they want disturb others by call for each and every think.

samsung/ split ac — installation

I have purchased a Samsung split AC on 28th of oct 2009 and still it has not been installed. I have called the local service centre in rajahmundry as well as the dealer in vishakhapatnam also. but no body has attended it. They are saying we will come today, tommarow..... but i dont know when the days will come.
I am really fedup of these guys.

I too have the same experience. I bought the split AC on 23rd April 2014 still I am calling and hearing the response as "will send the person today". Dealer is Reliance Digital, Hyderabad.

if we post this complaint on this portal, would it help us? Or just fun and reading purpose?

Samsung/BiosleepPlus AC — Poor installation / Repair

Please dont choose samsung. The service sucks. I have tried my best to get a good service. I failed.
Read my mail below.


=
I want to escalate this issue. Please give me contact detail of some one whom you think can address my issue.

Arun babu
- hide quoted text -


On sat, mar 14, 2009 at 3:13 pm, arun babu <arunbabu. [protected]@gmail.com> wrote:
I am being laughed on by the desk woman at samsung service, when i tell no one has come to repair it.

I spoke to the service manager unnikrishnan. He is the least bothered person i have ever met.

Do you recruit these fools? He does not even talk properly.

I want a proper service.

Arun babu


On sat, mar 14, 2009 at 1:49 pm, arun babu <arunbabu. [protected]@gmail.com> wrote:
Did you guys choose to keep quiet?

I have been waiting at home for 3 days, no one turned up!!!

I have made at least 50 calls till now. When i call in the morning they say they will come in evening, and when i call in evening they will tell, will come tomorrow morning.

Your service is pathetic.

Arun babu


On wed, mar 11, 2009 at 5:48 pm, arun babu <arunbabu. [protected]@gmail.com> wrote:
Hi,

Please take my feedback, and act upon it. I expected a quality product in my home, paid all you put on the mrp tag.

I am not an all-year critic. I say good when its good. I can definitely can tell that for sony. It maintains its brand value to reach homes. Not samsung.

Today two technicians came from samsung. Following points were noted.

1. Ac gas leak / or leaked during installation. They measured it, and found it less.
2. Flap makes sound when it swings up and down.
3. Ac was fixed without taking water level, the indoor unit is tilted, left side is lower than right.

I am sure all these would not have happened if it was installed properly. Tell me what i did not do as a customer??? If you see there is something to be fixed at your side, please do it. Dont just think its just like that in india. I am sure this wouldnt happen in us, they give money back there if customer is not satisfied in 90 days.

I would be happy to get my money back, who has the time to go behind and correct problems with your company???

Now the technician will come tomorrow to add gas to ac. I have been behind this for a week now. Above all i am losing extra power (Units) for all these days. The technician has told me not to use it until fixed. You might tell this is an isolated issue. But i am sure its not, could you do audits at customers home how each of these shops fix it? Rate these shops and give them discounts based on that. Do something. Dont let it happen again.

Arun babu


On wed, mar 11, 2009 at 4:12 pm, support india <support.[protected]@samsung.com> wrote:
Dear customer,


Thank you for becoming a patron of samsung product.



Without any prejudice we regret the inconvenience caused to you. We have forwarded your mail to our service department. Our concern person will get in touch with you shortly. Please bear with us till then.



For further assistance you may contact samsung customer contact center at 3030 8282 or[protected]Toll free).



Thanking and assuring you for best services always.


Customer satisfaction team
Samsung india electronics pvt. Ltd.







— original message —
Sender : arun babu<arunbabu. [protected]@gmail.com>
Date : mar 10, 2009 23:27 (Gmt+09:00)
Title : re: split ac fautly installation

I got a bp number from samsung authorized dealer on saturday 7 th march.

Bp : [protected]


No one has turned up yet.



Arun babu

On tue, mar 10, 2009 at 10:41 am, support india <support.[protected]@samsung.com> wrote:
Dear customer,

Thank you for becoming a patron of samsung product.

Without any prejudice we regret the inconvenience caused to you. Request you to give your address details along with contact numbers so that we could forward your mail to our concern department.


Assuring you of best services always.


Customer satisfaction team

Samsung india electronics pvt. Ltd.



— original message —
Sender : arun babu<arunbabu. [protected]@gmail.com>
Date : mar 08, 2009 19:00 (Gmt+09:00)
Title : split ac fautly installation

I bought a bio sleep plus 1t ac for my parents in cochin. I am highly displeased with it.

I have two complaints


1. Does not cool below 25 c

2. Makes vibrating noise, irritating esp in night.

Please give me a number of a qualified technician who can help me sort it out.


I chose this company out of good faith. Please help me maintain it.



Arun babu

Samsung bio sleep plus 1.5 ton ac's compressor is not working for the 6 months. I reported to darling electronics shop at tiruvannamalai in tamil nadu. No body is attending. Please send person to repairing.

hi
This pradeep bajpai MY SAMSUNG hard disk seriel no 1329J1DY759608 is submitted ur services center placed at nehru place on 4 of jan 2010.now it is more than one n half month .n ur gus always reply me that hard disk is not in stock. is this teh way u guys are providing the service.this is my last complaint to samsung next will be in consumer court.
my ref no is[protected]
hard disk sr no 1329J1DY759608.
the complaint is by name of HARJEET SINGH.
SP0822N 80 GB
thnks n regards pradeep bajpai
[protected]

I have a refrigerator of SAMSUNG MODEL NO. SR 19A NFO, the bottle shelf of the same fridge is broken and I approached to Samsung service center in Nagpur (Maharashtra).

They have noted my complaint/requirement, but till today when almost one year has passed, service center is unable to provide the same bottle shelf to me.

I am not happy to see the service of the reputed company like Samsung.

Dear Sir,
I, Avijit Sandell, would like to bring it to your notice that I had purchased a Samsung micro oven(model no.M/C CE283DN/XTL) on 30/01/2006 from your dealer Ashiana’s Electronics, Boring Road crossing, Patna – 01 vide their cash memo no. 1261 dt 30/01/06 for Rs 7500. The said product has been sparingly used but on 20th Sep, 2010 I suddenly found that its control panel buttons are not working. I subsequently lodged a complaint to your toll free no. [protected]. The complaint no. being [protected] dt 20/09/2010 after which I have reminded them several times to take action & get my equipment repaired. Two of your person came & suggested that the parts has to be located if available. I kept waiting for several days but no action has been taken by your said service centre. Thereafter I got in touch with the service world which is also authorized service centre located at east Boring canal road, Patna 01. They asked me to bring the equipment & keep it with them vide work order dt 07/10/2010, claim no.WA[protected]. Now today they finally said that the part cannot be replaced & 10to155 of the cost of the equipment would be refunded to me.
Under the circumstances, I feel that if a company of your repute behaves likes this with the customer which is absolutely obnoxious. Would you appreciate that buying an equipment for 7500/- & using it for 4 odd yrs is absolutely is worthless & why should people purchase your products i[censored] r not able to replace the parts. This is a serious offence on part of Samsung India pvt ltd which I feel you can also appreciate being the CEO of the co. If you are not in a position to re[lace a part of your equipment then why are you selling your products & befooling them. Replacement of part is a responsibility of the co. for which I am being penalized & victimsed.
Under this grave, circumstances I would request you to please look into the matter & arrange replacement of the product which wil be highly appreciated. Please take a serious note of it.
Looking forward to receiving an immediate action.


Thanking yours,
Avijit Sandell
404, Grand Patliputra Aptts., New Patliputra Colony,
Patna - 800013
[protected]

guide me how to watch video clips on cdma sch - f309 or which format use for video converter 3gpp or 4mp inform me

not suporting video file

Dear all i can't play video in my samsung duo mobile.kindly send supported software.

samsung sch s 259 vidio song, and internet downloding problem.

where can i get videos for Samsung explorer SCH-S-259
pls. Tell me

I fully agree what u have written, It never charge for full, u disconnect the charger and u wiil find Battery power around 80%. Totally wastage of Money

I totally disagree with above two reviews. May be they are true as they have got a weak battery with the machine. I have the phone used by myself in good care and is working well and good. Only thing is that it needs more expert hands to take good care or it will be something like a toy to play. I use the camera, tasks, schedule, and all. Everything I do with it. Only one problem which I bring to the attention of the concerned is the task category, which I need to edit or delete, that I cannot do. Can anyone advise me.