Samsung India Complaints & Reviews

Dear Sir,
I perchased washing machine before 5 months back[protected] but 3 times already your service engineer repared this machine, but not washing drain problem Sallow, and last time i called your costemer service to this complaint No. [protected] but they not response, and please take your washing machine and give me new machine.

Thank you,...

i have bought 2 split AC AS18FJX from electromart stores sector 18 Noida on 14/04/08 out of that one had not been working properly since the time it was installed .i have made several complains(complain no-[protected])and initially i was told there had been a leakage of gas and the problem would be rectified.
but the problem persisted and i made another complain, same thing happened and then after several complains samsung engineer...

I bought samsung Lcd 20" Model no. LA20S51DTM in the year 2007, January. After 4 months i faced a problem in picture display. Since it was in warrantee period they immediately visited my place and fixed the problem. Again after few days in the same month I faced the same problem. Again it was rectified since it was in warrantee period. After that I didn’t face any problem till today. Now again I am facing the same problem. I immediately...

for every image on the monitor i get shade of that picture which makes viewing impossible...

I purchased a Samsung refrigerator on 31.3.2008 from J.D.Electronics -
> Chennai ( model (RT34RVMS). Within 10 days from the date of purchase
> o[censored]nit, we realised that the door wasn't closing properly A
> complaint was lodged, your engineer attended the case & told us that
> the rubber has been kept flexible so that it facilitates convenient
> cleaning. We believed him. Of course,...

Dear All.
I purchased a Samsung TV 21 inch on 24/08/2008 from Anand Electronice, Govind Puri, New Delhi. After 5 months speakers is not working . I have registered the complaint in Anand Electorincs.
Anand Electronic reffered the samsung TV Service Person.
Service person attended the problem but he is not able to solve the problem. He assured that he forwards my case to another...
Kindly request you to look into...

I HAVE PURCHASE THE TV ON24/11/2008 FROM GUPTA ELECTRONICS EAST ROHTASH NAGAR SHAHDARA DELHI 32. IT HAS COLOURS PROBLEM AND SOUND PROBLEM. I MADE A COMPLANTS ON 7/12/2008. NO [protected]. MY TV SENDS TO SERVICE STATION ON 12/12/2008. IT’S COME BACK ON 20/12/2008. BUT PROBLEM IS STILL EXIST. ON COMPLANT ONCE AGAIN TV PICKED UP BY SERVICE CENTRE ON 22/12/2008. I AM VERY UPSET BY ALL THIS PROCESS. NOW PLEASE CHANGE MY TV. I SHOULD NOT ACCEPT...

Dear sir,

Please take immediate step to resolve long pending complaints having following complaint details.

1. BP / Complaint : Through Call Center dated 24/ dec/ 2008. with more than 100 follow up calls.--- No Response

[protected]

2. BP / Complaint No : Through internet mode with no status till date


TR NO [protected]
BP NO [protected]

Nature...

I bought a Samsung SGH-F270 mobile from Sangeetha Mobile showroom, CMH Road, Indira Nagar and one month later I was not able to receive any incoming calls on my mobile. Then I went and gave the mobile for repair at Cell Solutions, Domlur, one of Samsung's Authorized service providers. The mobile was with them for 10 days. Even after repeated phone calls from me the status was that the phone was not epaired since the sppeaker spare part...

Sir my name is Haresh Patel

2. I bought a SAMSUNG FRIDGE on 20.10.2008 from NEXT Drive-in branch Ahmedabad.

3. After 20 days some noice came from fridge and i lodge compliant to customer care and technician visit our house. after 10 days again noice came from fridge again i lodge complaint at customer care and again technician visit and solve problem. after 15 day again noice came . at last on 05.01.09 I lodge...

I HAVE PURCHED A SAMSUNG TFT MONITOR.IT WAS ON THE WARRENTY PERIOD.DURING WARRENY PERIOD THE CONNECTIVE PIECE BETWEEN MONITOR & BASE i.e. STAND HAS BROKEN.AFTER GIVING MANY TIMES COMPLAINS TO DISTRIBUTOR, SERVICE FRANCHISE, STATE SERVICE CENTRE TILL DATE MY COMPLAIN HAS NOT SOLVED.I AM TOTALLY DISATISFIED BY PURCHAGING SUCH PRODUCT.NOW I AM REALISING I HAVE DONE A MISTAKE BY PURCHING THE SAME OF SAMSUNG BRAND.
MY COMPLAIN NO. IS...

I have bought Samsung LCD TV Model LA26R71BBM/XTL in oct 2008 From Kabir Electronics Phase 7 Mohali .Since it was installed some of the remote functions were not working and we have complained about the same to the dealer and one of the executive had visited from service centre and confirmed that there is some problem in the TV Board because of that the remote is not working.We have requesated the executive to kindly send a request for replacement...

I have purchased "29 inches Easyview Samsung Flat TV" from samsung show room "Classic Plaza" Indore branch on date[protected]Sunday).I am consistently calling on[protected] for demo.
they assure to give me service everyday but no one is attending problem.
This was not expected from brand "Samsang" I am hopeless to get service in future....

I have samsung color tv, it's 3 years old, The color of the screen changes into green color fully, I made a compliant to Toll free no to samsung customer care, and thery fwd the compliant to Villivakkam branch, After 15 day one technician NAME : VALLUVAR SELVAM came to my home, He did something the problem not rectified but he told it will be rectified tomorrow and collect the bill amount, The problem is not rectified till now, I made...

date of purchase:17/11/07
hanging problem started 5/12. as per advice of dealer the handset lodged with authorised techno care on 15/12. In spite of reminders, it has not been rectified . It made me to feel sad and think that your product is inferior service after sale not upto the mark, anyhow bringing this notice earlier to rectification.
model:sgh-b520
sl.no:rw2qa1178m
rsn.no:[protected]...

I had purchased 1 32"LCD TV model no. LA32A450 bearing serial no.0811 from Meharsons electronics SCO 1096, Sec. 22-B, Chandigarh on 4/12/2008 & exactly within 1 month o[censored]se it broke down.
Service engieer are insisting for repairing but I'm requesting them to Replace the piece.
Will appeal to everyone not to buy Samsung product as there quality is very poor & moreover the company doesn't replace the product....

Sir/Madam,
I brought Samsung Microwave Oven from Croma Store, Greater Noida.(Invoice No[protected].
When this was delivered Starter Kit with recipie(part of microwave) was not in delivery item.
I reported on store and the executives said that Starter Kit of Samsung is not in stock and they offered me Started Kit from microwave of other companies. I told them that I had purchased Microwave from Samsung and need started...

I had purchased a washing machine on 3rd Jan2008 from Reliance Digital Gurgaon and was assured delivery of the same on 4th jan2008. i was called by Reliance Digital oficers on 4th and assured delivery of the product by 4.30pm only after calling their helpline no.. Till the time I am writing this complain at 5.15pm on 5th Jan09 there has been no call made to me for delivery confirmation. I think that Reliance Digital staff are playing around...

I had bought a Samsung W619 CDMA cum GSM dual sim handset on 8th December 2008. However the from the third day there were technical problems with the phone so the dealer was supportive and replaced the handset on the 14th December 2008. After using the phone for a about a week, again I started facing a lot of issues in the new handset which were as below:
• Phone hanging abruptly
• Phone switching off abruptly
• Battery...

i have purchased a samsung mobile in the month of sept 2008 on the 23rd. the mobile suddenly after 3 months suddenly gets switched off and then after that it does not start at all. i send the handset to samsung service center where they said that they will check and get it rectified. after 2 days they revert that they will show it to their chief technician and then tell us what the problem is. after a week they tell us that they will have...