[Resolved] Sony — After Sales Repair | |
It is really bad when you don't get service even after sales and when you are paying for it. A really good brand but I think it is really bad on their part. I have a Flatron 29 Inches which i asked SIGMA Marketing authourised repair center for repair on Phone but till now after repeated requested nothing has been done so far. Attaching recent mail with Sony India it has been now 13 days since the complaint. [protected] Forwarded message[protected] From: Vivek Sharma <[protected]@gmail.com> Date: 5 February 2010 18:37 Subject: Re: 'SonyIndia=[protected]' Service Request - Home Call - VIVEK SHARMA To: SonyCare <Sonyindia.[protected]@ap.sony.com> Good Evening Kiriti, After repeated Calling up Sigma Marketing in Jalandhar, no one has ever came down for the repair of the TV, well I would say it is bad on part of SONY brand and bad after sales service, Regards, Vivek Sharma [protected] Samuel Goldwyn - "I'm willing to admit that I may not always be right, but I am never wrong." On 23 January 2010 13:28, SonyCare <Sonyindia.[protected]@ap.sony.com> wrote: Dear Mr.Sharma, Greetings from Sony India Customer Care ! As per your query, we would suggest you to refer the attached file and contact the nearest Sony authorized service center, so that our Engineers can diagnose and take corrective action. If you need any further assistance or clarifications, please contact us at our tollfree number[protected]Working hours 9.00am to 7.30pm ; All 7 days), we would be delighted to assist you. We invite you to participate in short customer satisfaction survey based on your mail communication with us. Kindly click on the following link to submit your feedback. We will appreciate your valuable feedback. https://www.smap.ap.sony.com/survey/se.ashx?s=15795BB246979F08 With Warm Regards, For Sony India Pvt Ltd. Kirti Tikarya Web Support Deptt. Customer Care Center. This email is confidential and intended only for the use of the individual or entity named above and may contain information that is privileged. If you are not the intended recipient, you are notified that any dissemination, distribution or copying of this email is strictly prohibited. If you have received this email in error, please notify us immediately by return email or telephone and destroy the original message. – This mail is sent via Sony Asia Pacific Mail Gateway. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved Jul 01, 2015 Deepankar nagle's response From Deepankar Nagle
Deepunagle.[protected]@gmail.com
Deta 2/7/2015
Subject re sonyindia [protected]
Service request home coll Deepankar Nagle
To care
| |
 116 Comments | |
Comments
my mobile creating problem so much and then i go to showroom of Sony they don't tell me about service center & abusing me so much. they also throe my phone outside their showroom. so, please solve my problem . if no, then i go to consumer court also. my mobile number [protected]
Dear Service team,
Can any body will look this matter and give any satisfactory response?
How many times I have to remind this ?
Complaint number[protected]
This very pathetic service because Mr Varun talk to just like unprofessional way.
Still waiting for proper response from your side.
Photo is attached for reference.
Note:- I think it is quality issue because the colour of the monitor and logo has been fade.
The following problem is occurs---
1. There are some noise problem when touch the hinge of lcd.
2. Window problem.
3. Battery backup is very low (only 30 mintus).
4. On / off Problem .
5. Processing is slow..
6. the system come in hang mode after every 5 minutes.
WAITING FOR YOUR PROMPT RESOLUTION……………..
Warm Regards
Pratap Kumar
Area service in -charge( North & West Delhi )
Bajaj Electricals Limited
From: Pratap Singh [mailto:pratap.[protected]@gmail.com]
Sent: 11 April 2013 09:37
To: 'Sonyindia.[protected]@ap.sony.com'
Subject: FW: Still wetting for your response ( Lap Top complaint )
Dear concern Person,
Today morning I called your North region Mr. Varun Contact number [protected] at morning regarding this issue but Varun talked me like this, ” ye koi time hai call karne ka” you can call me after 11 am,
I am not satisfied for your response,
Please look this matter and resolve my problem.
Thanks for kind support,
Regards,
Pratap kumar
From: Pratap Singh [mailto:pratap.[protected]@gmail.com]
Sent: 11 April 2013 08:26
To: '[protected]@ap.sony.com'
Subject: Still wetting for your response ( Lap Top complaint )
Dear concern Parson,
Still wetting for your response,
I have registered the complaint Web on line side,
1. 13673485 Dated on 6-4-2013
2. 13705155 Dated on 9-4-2013
But no any parson contact me,
Kindly arrange to render service support on priority and update action/ find attach file .
Thanks & regards,
Pratap Kumar
![]()
Can any body will look this matter and give any satisfactory response?
How many times I have to remind this ?
Complaint number[protected]
This very pathetic service because Mr Varun talk to just like unprofessional way.
Still waiting for proper response from your side.
Photo is attached for reference.
Note:- I think it is quality issue because the colour of the monitor and logo has been fade.
The following problem is occurs---
1. There are some noise problem when touch the hinge of lcd.
2. Window problem.
3. Battery backup is very low (only 30 mintus).
4. On / off Problem .
5. Processing is slow..
6. the system come in hang mode after every 5 minutes.
WAITING FOR YOUR PROMPT RESOLUTION……………..
Warm Regards
Pratap Kumar
Area service in -charge( North & West Delhi )
Bajaj Electricals Limited
From: Pratap Singh [mailto:pratap.[protected]@gmail.com]
Sent: 11 April 2013 09:37
To: 'Sonyindia.[protected]@ap.sony.com'
Subject: FW: Still wetting for your response ( Lap Top complaint )
Dear concern Person,
Today morning I called your North region Mr. Varun Contact number [protected] at morning regarding this issue but Varun talked me like this, ” ye koi time hai call karne ka” you can call me after 11 am,
I am not satisfied for your response,
Please look this matter and resolve my problem.
Thanks for kind support,
Regards,
Pratap kumar
From: Pratap Singh [mailto:pratap.[protected]@gmail.com]
Sent: 11 April 2013 08:26
To: '[protected]@ap.sony.com'
Subject: Still wetting for your response ( Lap Top complaint )
Dear concern Parson,
Still wetting for your response,
I have registered the complaint Web on line side,
1. 13673485 Dated on 6-4-2013
2. 13705155 Dated on 9-4-2013
But no any parson contact me,
Kindly arrange to render service support on priority and update action/ find attach file .
Thanks & regards,
Pratap Kumar
I HAVE PURCHASED SONY HOME THEATER ON 11.04.2013 FROM SONY CENTRE, PUNJAGUTTA X ROADS, HYDERABAD. WE HAVE WAITER FOR TWO DAYS FOR INSTALLATION.YESTER DAY i.e 13.04.2014 AROUND 7 PM RECEIVED A PHONE CALL THAT WE ARE COMING TO INSTALL WITHIN 30 MINUTES. JUST BEFORE THAT WE WENT TO MEET A DOCTOR, AFTER RECEIVING THE PHONE CALL WE RETURNED WITHOUT MEETING THE DOCTOR AND REACHED THE HOUSE
WITHIN 40 MINTS. THE PERSON WHO HAS COME FOR INSTALLATION IS NOT AVAILABLE AT MY RESIDENCE AND HE IS NOT RESPONDING (LIFTING) TO THE PHONE CALL. WE ALL THE WAY COME BACK FROM HOSPITAL WERE VERY MUCH DISAPPOINTED BY THE SERVICE AND THE WAY HE BEHAVED BY NOT INFORMING AND NOT LIFTING THE PHONE.
WE ARE THE CUSTOMER FOR SONY PRODUCTS FOR THE LONG PERIOD AND EXPECT GOOD SERVICE AFTER PURCHASE. THE EMPLOYEES LIKE THIS MAY GET BAD NAME TO THE ORGANISATION. TILL NOW NO ONE ATTENDED FOR INSTALLATION. PLZ SOLVE MY PROBLEM AT THE EARLIEST.
MY ITEM NO 13042981, DESCRIPTION:DAV-DZ640K DT.11.4.2013
FROM. B KOTIREDDY, MOBILE NO.[protected]
WITHIN 40 MINTS. THE PERSON WHO HAS COME FOR INSTALLATION IS NOT AVAILABLE AT MY RESIDENCE AND HE IS NOT RESPONDING (LIFTING) TO THE PHONE CALL. WE ALL THE WAY COME BACK FROM HOSPITAL WERE VERY MUCH DISAPPOINTED BY THE SERVICE AND THE WAY HE BEHAVED BY NOT INFORMING AND NOT LIFTING THE PHONE.
WE ARE THE CUSTOMER FOR SONY PRODUCTS FOR THE LONG PERIOD AND EXPECT GOOD SERVICE AFTER PURCHASE. THE EMPLOYEES LIKE THIS MAY GET BAD NAME TO THE ORGANISATION. TILL NOW NO ONE ATTENDED FOR INSTALLATION. PLZ SOLVE MY PROBLEM AT THE EARLIEST.
MY ITEM NO 13042981, DESCRIPTION:DAV-DZ640K DT.11.4.2013
FROM. B KOTIREDDY, MOBILE NO.[protected]
i had purchased ctv modelKVDZ29M60 5yrs ago now it is not working we registered complaint no.13887295 dated24april enginer told that pincution is at fault and morreover company has stopped making the part as well now what do we do pls.solve the problem my name is naveen mobile[protected] email [protected]@yahoo.com pls rectify complaint early as possible
well...sony is said to be one of d premier brand..as i hav heard..
bt..i rather had a "Not So Good" experiance wt it...
i bought an Led television..."model no:-KDL-32EX420IN5" in feb last year...n it has dissappointed me twice untill nw...
its motherboard...got faulty abt 6 months ago...bt thank to god...we had our warranty still left...otherwise dat motherboard cud hav cost us abt 10, 000 bucks..
bt nw...m again facin d problm...ma tv colours r gettin aberrated...n dis time i hav no warranty period left...
i wud like to suggest "the sony ppl"...plz...try to make some amendments in ur system:
first thing...the warranty peeiod..is so little...only 1 year...if i cud get a 4 year warranty period...on a digital camera...den tv is a major product...u shud increase d warranty period..
second thing..if m buyin a product frm "SONY"...i expect some reliability...which u guys r loosin time by time...
i hav to admit...dat ur services r good...bt i cn nt say d same for ur products...
improve it...guys...u r a very good company...n many ppl put deir trust on u...!!
thank you...
bt..i rather had a "Not So Good" experiance wt it...
i bought an Led television..."model no:-KDL-32EX420IN5" in feb last year...n it has dissappointed me twice untill nw...
its motherboard...got faulty abt 6 months ago...bt thank to god...we had our warranty still left...otherwise dat motherboard cud hav cost us abt 10, 000 bucks..
bt nw...m again facin d problm...ma tv colours r gettin aberrated...n dis time i hav no warranty period left...
i wud like to suggest "the sony ppl"...plz...try to make some amendments in ur system:
first thing...the warranty peeiod..is so little...only 1 year...if i cud get a 4 year warranty period...on a digital camera...den tv is a major product...u shud increase d warranty period..
second thing..if m buyin a product frm "SONY"...i expect some reliability...which u guys r loosin time by time...
i hav to admit...dat ur services r good...bt i cn nt say d same for ur products...
improve it...guys...u r a very good company...n many ppl put deir trust on u...!!
thank you...
well...sony is said to be one of d premier brand..as i hav heard..
bt..i rather had a "Not So Good" experiance wt it...
i bought an Led television..."model no:-KDL-32EX420IN5" in feb last year...n it has dissappointed me twice untill nw...
its motherboard...got faulty abt 6 months ago...bt thank to god...we had our warranty still left...otherwise dat motherboard cud hav cost us abt 10, 000 bucks..
bt nw...m again facin d problm...ma tv colours r gettin aberrated...n dis time i hav no warranty period left...
i wud like to suggest "the sony ppl"...plz...try to make some amendments in ur system:
first thing...the warranty peeiod..is so little...only 1 year...if i cud get a 4 year warranty period...on a digital camera...den tv is a major product...u shud increase d warranty period..
second thing..if m buyin a product frm "SONY"...i expect some reliability...which u guys r loosin time by time...
i hav to admit...dat ur services r good...bt i cn nt say d same for ur products...
improve it...guys...u r a very good company...n many ppl put deir trust on u...!!
thank you...
bt..i rather had a "Not So Good" experiance wt it...
i bought an Led television..."model no:-KDL-32EX420IN5" in feb last year...n it has dissappointed me twice untill nw...
its motherboard...got faulty abt 6 months ago...bt thank to god...we had our warranty still left...otherwise dat motherboard cud hav cost us abt 10, 000 bucks..
bt nw...m again facin d problm...ma tv colours r gettin aberrated...n dis time i hav no warranty period left...
i wud like to suggest "the sony ppl"...plz...try to make some amendments in ur system:
first thing...the warranty peeiod..is so little...only 1 year...if i cud get a 4 year warranty period...on a digital camera...den tv is a major product...u shud increase d warranty period..
second thing..if m buyin a product frm "SONY"...i expect some reliability...which u guys r loosin time by time...
i hav to admit...dat ur services r good...bt i cn nt say d same for ur products...
improve it...guys...u r a very good company...n many ppl put deir trust on u...!!
thank you...
Date : 17.6.13
Respected Sir,
I Varsha S. Shah would request you to give me a brand new sony Model No. 32ex330, as my T.V. which I purchase from Vijay sales, opera house Branch, Mumbai just 15 days before is not working at all.
It is very diappointing that reputed company like Sony is manufacturing such TV's, My job No. is J31044337, Please send someone to collect old TV and send me new TV Immediately.
Kindly looks into the matter immediately, reply me at earliest & oblige.
Thanking you,
Yours' Sinerely
Varsha Shah
PS :- My Contact No. [protected], [protected], e-mail ID - [protected]@gmail.com
Respected Sir,
I Varsha S. Shah would request you to give me a brand new sony Model No. 32ex330, as my T.V. which I purchase from Vijay sales, opera house Branch, Mumbai just 15 days before is not working at all.
It is very diappointing that reputed company like Sony is manufacturing such TV's, My job No. is J31044337, Please send someone to collect old TV and send me new TV Immediately.
Kindly looks into the matter immediately, reply me at earliest & oblige.
Thanking you,
Yours' Sinerely
Varsha Shah
PS :- My Contact No. [protected], [protected], e-mail ID - [protected]@gmail.com
I have not received any progress on my complaint on e-mail.
complaint No. 34352MW454126
complaint No. 34352MW454126
Hi Sir,
I had submitted my Sony Vaio(XL9067, Sertal no: SRN01-S01-7031) laptop at Sony Service center, Sector 4, Vaishali, Gaziabad on 23rd Aug 2013. There were some problems with the keypad, hard-disk and CD-Drive.By the techician examining the laptop I was assured that the laptop will be delivered in ready condition within 7 days.
It has already been 22 days and I am yet to recieve anything other than fake assurances and ever changing timelines. I have been in contact with the costumer care for many times and they repeatedly keep on asking for more days citing some or other technical difficulties.
I fail to understand why Sony, being such a reputed company is not able to provide me with at least a fixed timeline for the repairs. The last time I contacted the service center I have been assured that I will be getting the laptop on Wednesday(11 Sep 2013).
I am writing this mail to inform you that I have been repeatedly bothered by your services and I cannot keep on contacting you and asking you for a fixed date. I have many professional engagements that I have to look after and after that it is not possible on my part to keep chasing after you.
Please deliver the laptop on sunday i.e tomorrow or at the very least give a fixed deadline before which I can expect it repaired.
Regards,
HEMANT KUMAR
I had submitted my Sony Vaio(XL9067, Sertal no: SRN01-S01-7031) laptop at Sony Service center, Sector 4, Vaishali, Gaziabad on 23rd Aug 2013. There were some problems with the keypad, hard-disk and CD-Drive.By the techician examining the laptop I was assured that the laptop will be delivered in ready condition within 7 days.
It has already been 22 days and I am yet to recieve anything other than fake assurances and ever changing timelines. I have been in contact with the costumer care for many times and they repeatedly keep on asking for more days citing some or other technical difficulties.
I fail to understand why Sony, being such a reputed company is not able to provide me with at least a fixed timeline for the repairs. The last time I contacted the service center I have been assured that I will be getting the laptop on Wednesday(11 Sep 2013).
I am writing this mail to inform you that I have been repeatedly bothered by your services and I cannot keep on contacting you and asking you for a fixed date. I have many professional engagements that I have to look after and after that it is not possible on my part to keep chasing after you.
Please deliver the laptop on sunday i.e tomorrow or at the very least give a fixed deadline before which I can expect it repaired.
Regards,
HEMANT KUMAR
purchased new mobile Sony experia p (LT22i) on dt, 18Mar2013 from Jasmin mobile shop, Alkapuri, Vadodara, Gujarat. Vide their invoice no-JAS/A/44953.
After purchased the mobile camera while opened the horizontal lines comes for few second.
For this complaint I visited so many times to authorized service center.
Last time we visited your authorized service center M/S-Parshwa Service Center. On DT, 12Sep2013. They give back on 13Sep2013. While checking the repair the problem’s was not rectified. They again received camera on same time on DT, 13Sep2013. After so many follow up they today given back my mobile without rectification of the defect.
While informing them regarding my complaint is same. They informed us that there is software problem’s and we are not solved your complain due to we are not receiving your mobile software from SONY companies.
While asking them that when you received the software they intimated us that they are not conform the dt/time for software they received from you.
In view you of above please arranged to send software for repair my mobile early as possible.
For details you ask the owner of the service center and replay us for the same.
I am harassed after purchased the world class brand but your service center is not able to give quality service due to software?????????????.
I am not getting service with in day's I force to approach the Consumer Court for the replacement of new set and penalties for mentally harassment for the same.
Thanking You.
Chirag Soni.
After purchased the mobile camera while opened the horizontal lines comes for few second.
For this complaint I visited so many times to authorized service center.
Last time we visited your authorized service center M/S-Parshwa Service Center. On DT, 12Sep2013. They give back on 13Sep2013. While checking the repair the problem’s was not rectified. They again received camera on same time on DT, 13Sep2013. After so many follow up they today given back my mobile without rectification of the defect.
While informing them regarding my complaint is same. They informed us that there is software problem’s and we are not solved your complain due to we are not receiving your mobile software from SONY companies.
While asking them that when you received the software they intimated us that they are not conform the dt/time for software they received from you.
In view you of above please arranged to send software for repair my mobile early as possible.
For details you ask the owner of the service center and replay us for the same.
I am harassed after purchased the world class brand but your service center is not able to give quality service due to software?????????????.
I am not getting service with in day's I force to approach the Consumer Court for the replacement of new set and penalties for mentally harassment for the same.
Thanking You.
Chirag Soni.
Sony — my tv problem is not attended by sony company
I have been calling sony company customer care from last 11days but no one is replying me yesterday I send them a mail also but as they commit they will send there executive today no one has come so please take some action against them, .thanks
Sir I m your old customer I purchase Sony vaio laptop on 22.7.12.but keyboard not working proper so I give complent to thane service crnter that time they solve my problem but after 7 or 8 month I face same problem nbut this time service center told that your warrant puriod is finesh so u pay rs.5600 may I request you pl ndont take charges fot keyboard
regards
bhalchandra
[protected]
regards
bhalchandra
[protected]
Manager,
Customer Service.
Sir,
Sub:- Life of Sony Vaio adapter Model VGP-AC19V27.
I purchased a new adapter ( above model ) from your Service Centre Madonna Care Center, Vyttila, Kochi on[protected]delivery date )
( job No. J20538243, dt.[protected]for my sony vaio lap top model 50107701 for Rs.3175/- .But the same got faulty on[protected] worked only for five months.) and given for repair at the same service centre since within warranty period ( six months ).However I got the adapter repaired/replaced on[protected] job no.J21708099, dt.[protected]. Anyway the new adapter got faulty again on[protected]worked only for ten months ).I contacted the above service centre again on the same day itself.They told me that they are helpless since warranty period is over.Ofcourse you will also tell the same.Please note that the adapter I got along with my laptop lasted for more than four years.Sorry to say that the new two adapters I got through your service centre lasted only for five months and ten months respectively.How an ordinary person can afford this loss?We are having a steady supply voltage system here.Why you are manufacturing this type of adapters with low quality electronic components.This is a feedback from my side and at the same time I request you to kindly make necessary arrangements to replace my faulty adapter, upholding your reputation.
Thanking you,
Yours Sincerely,
K.S.KRISHNA KUMAR,
Chief Engineer ( Rtd.)
Tel.[protected].
Customer Service.
Sir,
Sub:- Life of Sony Vaio adapter Model VGP-AC19V27.
I purchased a new adapter ( above model ) from your Service Centre Madonna Care Center, Vyttila, Kochi on[protected]delivery date )
( job No. J20538243, dt.[protected]for my sony vaio lap top model 50107701 for Rs.3175/- .But the same got faulty on[protected] worked only for five months.) and given for repair at the same service centre since within warranty period ( six months ).However I got the adapter repaired/replaced on[protected] job no.J21708099, dt.[protected]. Anyway the new adapter got faulty again on[protected]worked only for ten months ).I contacted the above service centre again on the same day itself.They told me that they are helpless since warranty period is over.Ofcourse you will also tell the same.Please note that the adapter I got along with my laptop lasted for more than four years.Sorry to say that the new two adapters I got through your service centre lasted only for five months and ten months respectively.How an ordinary person can afford this loss?We are having a steady supply voltage system here.Why you are manufacturing this type of adapters with low quality electronic components.This is a feedback from my side and at the same time I request you to kindly make necessary arrangements to replace my faulty adapter, upholding your reputation.
Thanking you,
Yours Sincerely,
K.S.KRISHNA KUMAR,
Chief Engineer ( Rtd.)
Tel.[protected].
Manager,
Customer Service.
Sir,
Sub:- Life of Sony Vaio adapter Model VGP-AC19V27.
I purchased a new adapter ( above model ) from your Service Centre Madonna Care Center, Vyttila, Kochi on[protected]delivery date )
( job No. J20538243, dt.[protected]for my sony vaio lap top model 50107701 for Rs.3175/- .But the same got faulty on[protected] worked only for five months.) and given for repair at the same service centre since within warranty period ( six months ).However I got the adapter repaired/replaced on[protected] job no.J21708099, dt.[protected]. Anyway the new adapter got faulty again on[protected]worked only for ten months ).I contacted the above service centre again on the same day itself.They told me that they are helpless since warranty period is over.Ofcourse you will also tell the same.Please note that the adapter I got along with my laptop lasted for more than four years.Sorry to say that the new two adapters I got through your service centre lasted only for five months and ten months respectively.How an ordinary person can afford this loss?We are having a steady supply voltage system here.Why you are manufacturing this type of adapters with low quality electronic components.This is a feedback from my side and at the same time I request you to kindly make necessary arrangements to replace my faulty adapter, upholding your reputation.
Thanking you,
Yours Sincerely,
K.S.KRISHNA KUMAR,
Chief Engineer ( Rtd.)
Tel.[protected].
Customer Service.
Sir,
Sub:- Life of Sony Vaio adapter Model VGP-AC19V27.
I purchased a new adapter ( above model ) from your Service Centre Madonna Care Center, Vyttila, Kochi on[protected]delivery date )
( job No. J20538243, dt.[protected]for my sony vaio lap top model 50107701 for Rs.3175/- .But the same got faulty on[protected] worked only for five months.) and given for repair at the same service centre since within warranty period ( six months ).However I got the adapter repaired/replaced on[protected] job no.J21708099, dt.[protected]. Anyway the new adapter got faulty again on[protected]worked only for ten months ).I contacted the above service centre again on the same day itself.They told me that they are helpless since warranty period is over.Ofcourse you will also tell the same.Please note that the adapter I got along with my laptop lasted for more than four years.Sorry to say that the new two adapters I got through your service centre lasted only for five months and ten months respectively.How an ordinary person can afford this loss?We are having a steady supply voltage system here.Why you are manufacturing this type of adapters with low quality electronic components.This is a feedback from my side and at the same time I request you to kindly make necessary arrangements to replace my faulty adapter, upholding your reputation.
Thanking you,
Yours Sincerely,
K.S.KRISHNA KUMAR,
Chief Engineer ( Rtd.)
Tel.[protected].
dear sir,
i had purchesed a 47 inch LED BRAVIA W85 TV at 2 november 2013 through NARESH TRADING COMPANY A MARKET SECTOR 1 BHILAI, CHATTISGARH...THE DEALER HAD GIVEN A WRONG REMOTE CONTROLER SET AND IS NOT LISTNING MY COMPLAIN...I GOT A FREE HEADPHONE AS A PART OF DIWALI OFFER THAT TOO ON COMPLAINING AND HE ALSO NOT GAVE ME A PROPER TV DEMO..
SO, PLZ TAKE A IMMEDIATE ACTION AGAINST THE DEALER.
_
-DR HARNAM SINGH ALREJA
-[protected]
i had purchesed a 47 inch LED BRAVIA W85 TV at 2 november 2013 through NARESH TRADING COMPANY A MARKET SECTOR 1 BHILAI, CHATTISGARH...THE DEALER HAD GIVEN A WRONG REMOTE CONTROLER SET AND IS NOT LISTNING MY COMPLAIN...I GOT A FREE HEADPHONE AS A PART OF DIWALI OFFER THAT TOO ON COMPLAINING AND HE ALSO NOT GAVE ME A PROPER TV DEMO..
SO, PLZ TAKE A IMMEDIATE ACTION AGAINST THE DEALER.
_
-DR HARNAM SINGH ALREJA
-[protected]
Sony — Regarding lining appearance in Sony TV
sir, I have Sony erection TV (21'' Flatron ). Some linings appears in the bottom portion of the TV for few months, hence it is requested to get repaired the same. from: Pawan Kumar, At-Workshop, Shamshi, Bhuntar, Kullu(HP) +91-[protected] long list of complaints ...i dnt know when my number came...with sony service centre my experience is really bad, i had purchased a sony camera h-70 on 3-5-11.now in d lens i saw fungus, but acc. to d service centre it was'nt cover under d warrant period...sony service centre told me to pay 6500rs for changing d lens...if warranty period is not finshed why they are charging...i request sony company to help me and plz cover the fault in the camera under warranty period...
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Sony — my mobile creating problem so much
my mobile creating problem so much and then i go to showroom of Sony they don't tell me about service center & abusing me so much. they also throe my phone outside their showroom. so, please solve my problem . if no, then i go to consumer court also.