[Resolved] Sony Ericsson Mobile P1i — FAULTY MOBILE | |
I HAVE LODGED A COMPLIED AGAINST MY SONY ERICSSON MOBILE P1I YESTERDAY THROUGH THIS SITE BUT TODAY IT HAS DISAPPIED FROM THE LIST OK, ONCE AGAIN COMMUNICATION BETWEEN MYSELF AND SONY ERICSSON CUSTOMER CARE 02.01.2008 This is in continuation to our various e-mail correspondences regarding supply of faulty mobile handset on 29.11.07. As you know, the purchase of the new set was made on 29th November 07 and it is more than a month we have been corresponding. I do not understand the need of such a Correspondence. I am not getting proper response from the dealer. Please understand that I have spent Rs. 20,000 not to get an apology or solace from you but to get a faultless set. Please do not try to complicate the issue by using routine commercial language. What I want is absolutely a new set repeat NEW SET not a repaired one as I did not use your set not for a day. Please take request as serious and ask your Udaipur dealer to provide me a new set forthwith. If you fail to do the needful immediately (within 48 hours) I will have no other option but to initiate legal proceedings against your dealer and you besides warning the people through local vernaculars not to become a victim of Sony Erickson. Regards, ALEX CHANGAMANNIL PS: IF YOU HAVE ANY PROBLEM TO PROVIDE A NEW SET, I AM READY TO ACCEPT ITS REFUND Alex Changamannil (Hotel Paras Mahal P Ltd) wrote: 19.12.2007 8.46 am Dear Mr. SAurabh, Why Should i collect a repaired one, i don't want any repaired handset..................... alex questions.[protected]@support.sonyericsson.com wrote: Dear Mr. Alex, Thank you for contacting Sony Ericsson on the World Wide Web This mail is in context to your complaint regarding P1i handset that you have submitted at our service center. Please be informed that your handset has already been repaired and is ready for despatch. We request you to kindly collect it from the service center. Please feel free to contact us in case of further queries and we will be more than happy to assist you. To know more about Sony Ericsson products you may also visit our website which is www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m. >> Assuring you best of our services >> >> With best regards, >> >> >> >> Saurabh >> >> >> >> Sony Ericsson Customer Care centre >> >> >> Question: >> Email: >> To: questions.[protected]@support.sonyericsson.com >> From: Alex Changamannil (Hotel Paras Mahal P Ltd) [protected]@hotelparasmahal.com >> Subject: Re: Case : 71698411 >> 17.12.2007 8.49 am >> >> Thanks for your response, >> >> please note the following >> >> SONY ERICSSON MODEL P1i SR NO. CB5ADEX5TJ[protected]W33CALL SLIP NO. 112737 DTD 1/12/07 SERVICE CENTRE ADDRESS IS ACCELL FRONTLINE LTD, 329 330 3RD FLOOR ANAND PLAZA UDAIPUR 313 001 RAJASTHAN TELE[protected] MOBILE [protected] EMAILrishikesh.[protected]@accelfrontline.in CONT. PERSON MR. RISHIKESH MEGHAL(ASSOCIATED ENGINEER CUSTOMER SUPPORT) >> >> TNKS >> >> ALEX >> >> >> >> questions.[protected]@support.sonyericsson.com wrote: >> >> Dear Sir, >> >> >> Thankyou for contacting Sony Ericsson on World Wide Web. >> As per your email we understand that you are not getting properresponse from the service centre.We really apologize for theinconvenience caused to you.Based upon your email we would request youto kindly provide us the service center name & address you havevisited along with the service Tag No. and your handset IMEI No. sincewe need to get the history of your case.We will surely get back to youwith the best possible solution. >> >> >> >> Please feel free to contact us in case of further queries and we willbe more than happy to assist you. >> >> >> >> To knowmore about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code ofyour city (From Mobileor non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) fromMonday to Saturday at 9:00 a.m. to 09:00 p.m. >> >> >> >> Assuringyou best of our services. >> >> >> >> Take care and have a blessed day! >> >> >> >> Withbest regards, >> >> >> >> Prachi >> >> >> >> SonyEricsson Customer Care centre >> Question: >> Email: >> To: questions.[protected]@support.sonyericsson.com >> From: [protected]@gmail.com >> Subject: Phones >> Product: P1i >> Opinion: I bought a new Sony Ericssion Mobile Phone (Model P1 I) fromyour Udaipur dealer M/s.Hind Gallery, Udaipur, Rajasthan on 29.11.07vide their bill No. 820818 for Rs.20900/-). However, I could not usethe moibile for a >> single day as it was having no. of problems such as Hanging, Touchscreen, >> Data USB not connecting etc. Thus I rushed back to the dealer M/s.Hind >> Gallery who directed me to M/s. Accel who are the service agent of your >> company. >> >> Since it was a brand new model and did not work for a day I told himthat >> I need another set and not a repaired one. Still he insisted me to giveit >> to the service centre. At that time I had left with no option buthanded >> over the set to their service Agent >> >> Now a fortnight has passed neither I have been given a new set nor am >> informed about the plight of my mobile set. >> >> Being a reputed company, I have trusted on your product and I am surethat >> you will do the needful to keep my confidence intact. I,therefore,request >> you to direct your dealer M/s. Hind Gallery to provide me a new setatonce. >> >> Awaiting your prompt respsonse. >> >> Thanking you, >> >> >> alex >> >> Country: India >> First Name: ALEX >> Last Name: CHANGAMANNIL >> Phone Number: [protected] >> City / Region: UDAIPUR/RAJASTHAN / INDIA >> Agree Legal Terms: No. >> Sign up for enews: No. > 02.01.2008 This is in continuation to our various e-mail correspondences regarding supply of faulty mobile handset on 29.11.07. As you know, the purchase of the new set was made on 29th November 07 and it is more than a month we have been corresponding. I do not understand the need of such a correspondence. I am not getting proper response from the dealer. Please understand that I have spent Rs. 20,000 not to get an apology or solace from you but to get a faultless set. Please do not try to complicate the issue by using routine commercial language. What I want is absolutely a new set repeat NEW SET not a repaired one as I did not use your set not for a day. Please take request as serious and ask your Udaipur dealer to provide me a new set forthwith. If you fail to do the needful immediately (within 48 hours) I will have no other option but to initiate legal proceedings against your dealer and you besides warning the people through local vernaculars not to become a victim of Sony Erickson. Regards, ALEX CHANGAMANNIL PS: IF YOU HAVE ANY PROBLEM TO PROVIDE A NEW SET, I AM READY TO ACCEPT ITS REFUND Alex Changamannil (Hotel Paras Mahal P Ltd) wrote: > > 19.12.2007 8.46 am > > Dear Mr. SAurabh, > > Why Should i collect a repaired one, i don't want any repaired handset..................... > > i have already approached by credit card issuer to refund the entire amount. > > tnks for your kind corporation > > alex > > > > > questions.[protected]@support.sonyericsson.com wrote: >> >> >> Dear Mr. Alex, >> >> >> >> Thank you for contacting Sony Ericsson on the World Wide Web >> >> This mail is in context to your complaint regarding P1i handset that you have submitted at our service center. Please be informed that your handset has already been repaired and is ready for despatch. We request you to kindly collect it from the service center. >> >> Please feel free to contact us in case of further queries and we will be more than happy to assist you. >> >> >> >> To know more about Sony Ericsson products you may also visit our website which is www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m. >> >> >> >> Assuring you best of our services >> >> >> >> With best regards, >> >> >> >> Saurabh >> >> >> >> Sony Ericsson Customer Care centre >> >> >> Question: >> Email: >> To: questions.[protected]@support.sonyericsson.com >> From: Alex Changamannil (Hotel Paras Mahal P Ltd) [protected]@hotelparasmahal.com >> Subject: Re: Case : 71698411 >> 17.12.2007 8.49 am >> >> Thanks for your response, >> >> please note the following >> >> SONY ERICSSON MODEL P1i SR NO. CB5ADEX5TJ[protected]W33CALL SLIP NO. 112737 DTD 1/12/07 SERVICE CENTRE ADDRESS IS ACCELL FRONTLINE LTD, 329 330 3RD FLOOR ANAND PLAZA UDAIPUR 313 001 RAJASTHAN TELE[protected] MOBILE [protected] EMAILrishikesh.[protected]@accelfrontline.in CONT. PERSON MR. RISHIKESH MEGHAL(ASSOCIATED ENGINEER CUSTOMER SUPPORT) >> >> TNKS >> >> ALEX >> >> >> >> questions.[protected]@support.sonyericsson.com wrote: >> >> Dear Sir, >> >> >> Thankyou for contacting Sony Ericsson on World Wide Web. >> As per your email we understand that you are not getting properresponse from the service centre.We really apologize for theinconvenience caused to you.Based upon your email we would request youto kindly provide us the service center name & address you havevisited along with the service Tag No. and your handset IMEI No. sincewe need to get the history of your case.We will surely get back to youwith the best possible solution. >> >> >> >> Please feel free to contact us in case of further queries and we willbe more than happy to assist you. >> >> >> >> To knowmore about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code ofyour city (From Mobileor non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) fromMonday to Saturday at 9:00 a.m. to 09:00 p.m. >> >> >> >> Assuringyou best of our services. >> >> >> >> Take care and have a blessed day! >> >> >> >> Withbest regards, >> >> >> >> Prachi >> >> >> >> SonyEricsson Customer Care centre >> Question: >> Email: >> To: questions.[protected]@support.sonyericsson.com >> From: [protected]@gmail.com >> Subject: Phones >> Product: P1i >> Opinion: I bought a new Sony Ericssion Mobile Phone (Model P1 I) fromyour Udaipur dealer M/s.Hind Gallery, Udaipur, Rajasthan on 29.11.07vide their bill No. 820818 for Rs.20900/-). However, I could not usethe moibile for a >> single day as it was having no. of problems such as Hanging, Touchscreen, >> Data USB not connecting etc. Thus I rushed back to the dealer M/s.Hind >> Gallery who directed me to M/s. Accel who are the service agent of your >> company. >> >> Since it was a brand new model and did not work for a day I told himthat >> I need another set and not a repaired one. Still he insisted me to giveit >> to the service centre. At that time I had left with no option buthanded >> over the set to their service Agent >> >> Now a fortnight has passed neither I have been given a new set nor am >> informed about the plight of my mobile set. >> >> Being a reputed company, I have trusted on your product and I am surethat >> you will do the needful to keep my confidence intact. I,therefore,request >> you to direct your dealer M/s. Hind Gallery to provide me a new setatonce. >> >> Awaiting your prompt respsonse. >> >> Thanking you, >> >> >> alex >> >> Country: India >> First Name: ALEX >> Last Name: CHANGAMANNIL >> Phone Number: [protected] >> City / Region: UDAIPUR/RAJASTHAN / INDIA >> Agree Legal Terms: No. >> Sign up for enews: No. > Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 22 Comments | |
Comments
hii... i'm using w350i. but now i'm facing some problems in my mobile that it get suddenly switch off and again it switch on itself and sometimes it shows insert sim. but i've already service mobile once.. before one month due to display problem in banglore. So i'm requesting to replace my mobile or to give the money back... i can't use the repaired one again.
i have given a hansfreeunder warrenty to replace but is talking a long time more than one and half month i have complaint several time but no respons and i have visit salora international in chandigarh they behave so rud with me firstly they said u will get your handsfree wihtin one month when i visit after one month they said it will be deleavered to your home in between tow days now being 22 days i dint got my hansfree then i wos talk to kuldeep in care centre he said handsfree are not in stolk now its discusting so plz replce my hansfree as soon as possible this is my 11th phone of sony ericson that i am using and i naver face this kind of problems
my contact no is [protected]
my contact no is [protected]
I have lodged a complaint for change and repair of my mobile W 350i CASE ID FE[protected] ON 26/03/09 and placed order for key pad order no. SEO 09 DE 210657 ON 16/03/09.I don't want to repair the phone as it is taking too much time. I want to replace the cell. I have purchased it in Sept 08. It is in warranty period. I have wasted my hours together for contacting to your helpline and service centre. I can't give my handset for one week or more to repair it. And I don't think that for changing keypad, I need to give my handset. 4 keys of keypad are not working. If my problem is not solved within this week, I may be compelled to go to Consumer Forrum. Previsiously from this site I have send a mail also. but no reply from your side. Your services are very poor. It is a mental torture to your customer.
Kindly provide me another handset. as I am working in public sector on responsible post, I contineously need my cell. I can not wait to repair my cell for 3 to 4 weeks. I hope my complaint will be noticed and I wll get favourable reply immediately. My cell no is [protected].
Kindly provide me another handset. as I am working in public sector on responsible post, I contineously need my cell. I can not wait to repair my cell for 3 to 4 weeks. I hope my complaint will be noticed and I wll get favourable reply immediately. My cell no is [protected].
today i went in okhla sony service center(salora) & the service of this center is very bad & their employee is also not doing their work & service counter women employee was doing gossup to each other and they was not attend the customer.
i have sony ericson k810i. it's key pad is not working properly so i went in service center but the counter women said we don't have parts of this cell so i can't help u & i can't take your cell for repairing because our salora service center is closed after 31st, april & we can't take the guarranty. that's not a good answer. i have the warranty of my cell.i hope my complaint will be noticed and i will get favourable reply immediately. my cell no is [protected]
i have sony ericson k810i. it's key pad is not working properly so i went in service center but the counter women said we don't have parts of this cell so i can't help u & i can't take your cell for repairing because our salora service center is closed after 31st, april & we can't take the guarranty. that's not a good answer. i have the warranty of my cell.i hope my complaint will be noticed and i will get favourable reply immediately. my cell no is [protected]
Not able get gprs settings / suffing Mobile to Laptop on MTNL (Dolphin) Network
Please help
Please help
sony ericsson k750i mobile body change so please give me answar.
I bought One Sony ericsson mobile (MODEL : W302) bearing IMEI No.[protected] on 3.3.09 at M/s. Uniq cell 5/5, Nirmala Building, Fort station Road, Trichy - 620 002, Tamil Nadu, India for Rs. 7, 400/-. From the very beginning to till now I faced problems only in the mobile and did not use for my personnel.
At first I got " No Network Problem "/ " No bar Indication" in mobile. So I gave it for service at M/s. ACCEL FRONTLINE SERVICES (P) LTD., A-16, I FLOOR, 1st Cross, Thillai Nagar,
Trichy, Tamil Nadu, India. e-mail ID : [protected]@accelfrontline.in. They serviced and called me to take the mobile. Once again the problem occured on 11.05.09. So, I took back the mobile for servicing on 11.05.09. On 04.06.09 they returned my mobile after serviced. But the problem was not solved. So, I gave it for servicing on 05.06.09 and got the mobile after servicing on 12.06.09. Still now the problem was not solved in my mobile and I did not used this mobile for last 2 months, it is only at service station. Last 2 days the mobile got another problem that is the battery cannot be charged. So, I given the Mobile @ M/s. Uniq cell, Trichy where I bought the mobile. But I can't hope they will rectify the problem. So pl. advice them to give new mobile as replacement for the same. pl. note the mobile is under WARRANTY.
Kindly do the needful. Your immediate action in this regard is useful to me. We need your co-operation in this matter. Thanking you,
My Mailing address :
S. SEKAR,
315, 'C' BLOCK, III FLOOR,
VIGNESH EMPIRE,
SALAI ROAD,
WORAIYUR,
TRICHY - 620 003.
TAMIL NADU
INDIA
MOBILE NO :[protected].
With regards,
S. SEKAR.
Trichy.
At first I got " No Network Problem "/ " No bar Indication" in mobile. So I gave it for service at M/s. ACCEL FRONTLINE SERVICES (P) LTD., A-16, I FLOOR, 1st Cross, Thillai Nagar,
Trichy, Tamil Nadu, India. e-mail ID : [protected]@accelfrontline.in. They serviced and called me to take the mobile. Once again the problem occured on 11.05.09. So, I took back the mobile for servicing on 11.05.09. On 04.06.09 they returned my mobile after serviced. But the problem was not solved. So, I gave it for servicing on 05.06.09 and got the mobile after servicing on 12.06.09. Still now the problem was not solved in my mobile and I did not used this mobile for last 2 months, it is only at service station. Last 2 days the mobile got another problem that is the battery cannot be charged. So, I given the Mobile @ M/s. Uniq cell, Trichy where I bought the mobile. But I can't hope they will rectify the problem. So pl. advice them to give new mobile as replacement for the same. pl. note the mobile is under WARRANTY.
Kindly do the needful. Your immediate action in this regard is useful to me. We need your co-operation in this matter. Thanking you,
My Mailing address :
S. SEKAR,
315, 'C' BLOCK, III FLOOR,
VIGNESH EMPIRE,
SALAI ROAD,
WORAIYUR,
TRICHY - 620 003.
TAMIL NADU
INDIA
MOBILE NO :[protected].
With regards,
S. SEKAR.
Trichy.
i have given my mobile ph to the sony ericsson care centre as it had some charging problem.They told me that i wlill get my ph within 20 days.now it has passed aimost 45 days, but still they are giving my ph back.they are totally irresponsible.So pls take some steps.I am from Tripura.The care centre is at Agartala.Its name is Illusion and ph no is [protected].
my mobile is c902 i lost my mobile than what i can do for this " any answer"my imei no is[protected]
Hello this is shivakumar,
Who had faith in Sony ericson mobile and of service but i was proved wrong by a sony ericsson service provider
Its almost a month old but still i am unable to get my cell get repaired
Who had faith in Sony ericson mobile and of service but i was proved wrong by a sony ericsson service provider
Its almost a month old but still i am unable to get my cell get repaired
From almost a month ago the Sony ericsson service provider in Shimoga City (Singh Communications, Durgigudi, )of Karnataka State is telling that he is yet to get some items from company which they are not sending instead they are telling reasones
Sorry for buying the cell of Sony ericsson, please get my mobile repaired.
Please help somebody in this case.
What They actually want from us???
Sorry for buying the cell of Sony ericsson, please get my mobile repaired.
Please help somebody in this case.
What They actually want from us???
i am live in indore. i have a sony ericsson t700 mobile body.. so plese tell me t700 body where meets in indore
my sonyericsson phone model no w395 is not work properly. it always hang in video function. please tell me right advises it run very slow why it is not work properly please tell me
i have a sonyericsson w395 it is not work properly. i repair it at service center but after that it is not work properly
My self maggie dsouza using the sony handset since its launched in market. But now I regret for the same. I never bought any other product other than sony. I believed the company. Now I think sony dosent care for mthe customers. I feel sorry to say, but now its time for you to remove the slogan that WE ARE HAPPY TO HELP. I am facing the problem with the handset since I have bought but due to the dealers promise I remained quite thinking that the service centre will take care last three months, the date of purchase I am repeatedly asking to the solve my problems but the people sitting at your service centre do not have any respect for the customer they feel they are the JUDGES sitting at the counters and we the customers are the defaulters. And our fault is that WHY DID WE BUY SONY. I hope I have explaine it in short if possible please try to understand our greivence. My problem is I had purchased the handset so called SATIO MODEL U1iPHONE(BLACK)
AFTER USING FOR A DAY I REALIZED ITS SOUND i;e THE SPEAKER NOT WORKING, THE INCOMING RECORDER NOT WORKING . I IMMEDIATELY CONTACTED THE DEALER WHO CONVIENCED ME THAT THE SERVICE CENTRE WILL TAKE CARE, BUT YOU SEE HOW GOOD CARE THEY HAVE TAKEN. I HAD TO SIT DOWN AT NIGHT AT 1.50 AM AND NARRATE THE HISTORY. HOPE YOU WOULD BE KIND ENOUGH TO TAKE AND FEEL HAPPY TO HELP. THANKS
MY EMAIL [protected]@gmail.com
AFTER USING FOR A DAY I REALIZED ITS SOUND i;e THE SPEAKER NOT WORKING, THE INCOMING RECORDER NOT WORKING . I IMMEDIATELY CONTACTED THE DEALER WHO CONVIENCED ME THAT THE SERVICE CENTRE WILL TAKE CARE, BUT YOU SEE HOW GOOD CARE THEY HAVE TAKEN. I HAD TO SIT DOWN AT NIGHT AT 1.50 AM AND NARRATE THE HISTORY. HOPE YOU WOULD BE KIND ENOUGH TO TAKE AND FEEL HAPPY TO HELP. THANKS
MY EMAIL [protected]@gmail.com
My mobile modle is W350i and there was problem in my mobile so, I left it to Sony service center i told them to give my mobile in minimum 7 days but they took my more than i expect, they took more than 2 months now my mobile warrenty is also finished because my mobile was to them only ... YOU should take some action about them because at first their was only problem in my keypad and at that time it was in warrenty but they made my mobile in more problems now because of them my mobiles camera is not working, , , , , , , .. And how is that sony service center they are checking up other company mobile phones also like Samsung, motorola, nokia, micromax and even China mobile phones also... I can give u their address, , , , ( India/Maharashtra/Yavatmal District:- Near Shyam Tokix, in front of star Electronic Mobile Accessoiries shop) ...And I also belong to yavatmal my ...Face Book Acc.Add:- aditya.[protected]@gmail.com
HI M SANDEEP RECENTLY I HAVE PURCHASED SONY ERICSON W20 ZYLO CELL PHONE BUT NOW I M FACING PROBLEM WITH THAT PHONE THE SLIDER BECOME DAMAGED . BUT IN MANGALORE SERVICE CENTER I GIVEN MY CELL TO REPAIR BUT ONE MONTH IS OVER STILL NOW ITSELF I DIDNT GET MY CELL BACK THEY ARE TELLING THAT SPARE PARTS IS NOT AVAILABLE . I REQUEST TO ALL WHO ARE GOING PURCHASE SONY ERRICSON CELL PHONE PLZ DONT PURCHASE THAT SET IS FULLY COMPLAINT . I HAVE GIVEN COMPALINT TO COMPANY BUT THEY ARE NOT RESPONDING FOR MY COMPLAINTS.
My phone xperia mini pro home screen disappeared after updating to android 2.1 and so if any suggestions please solved my problem now
sony ericsson / mobile — Brand New Mobile device become faulty
Respected Sir/Madam..I purchased SE Xperia Mini Pro (Model SK17i) on 15th.Aug.11 in Pune from RELIANCE DIGITAL ELECTRONICS RETAIL OUTLET. within 3 weeks, on 5th.Sep.11 its touch function stopped suddenly & it became a dead mobile. How come a faulty piece is passed through SE's Quality Control. I took the device to The Authorized Service Center "Accel Service Center" immediately on 6th.Sep.11. They said that part relating to Touch needs to be replaced & it will take around 8 days. I asked about replacement of the device since it was just 3 weeks since purchase. They said replacement is done only if the device gets faulty within 7 days of purchase & also advised to call Customer Support for replacement. I called up Service Center after 4-5 days. They said "Part is not available. It is ordered from Company's Chennai Plant. Till today i.e. 09.10.2011, Service Center's answer is same.
Simultaneously I called up SONY ERICSSON CUSTOMER SUPPORT on[protected] & told the story. After 2-3 calls, I was told my complaint has been escalated to OUTBOUND TEAM. I requested to connect to personnel of that team. Firstly I spoke to Shri.Rahul Sharma. He assured me to call me back next day. He didnt call me till date. Then I spoke to Shri.Gehlot of the OUTBOUND TEAM & repeated the story. Then onward I was being told daily that I will get a call within 48 working hrs.
From last week I was being told that I will get my device before 10th.Oct.11. Yesterday also I called up SERVICE CENTER, but got the same answer that part is not received. I told Service Center Personnel that Support Team says I will get my device before 10th.Oct.11. She said I should call Customer Support. I called Customer Support & spoke to Ms .Kanchan. She said wait 2 days. Yesterday again I called Customer Support & asked the personnel that How will I get my device before 10th. as today is Saturday. I didnt get the mobile. Tomorrow is Sunday i.e. holiday. Then How will I get before 10th.? Means the Company has not kept its promise.
Simultaneously Im sending mails also on SONYERICSSON.COM also posted my story on SONY ERICSSON's Facebook Wall. But apart from getting different Ticket IDs Im not getting any positive reply.
Since beginning Im requesting them for replacement of my device. I think I should get a replacement since a Brand New Device became faulty. Or else my money should be refunded.
MOBILE MODEL NO. - SK17i.
IMEI NO. [protected]
MY WORK ORDER NO. with SERVICE CENTER IS SE[protected].
MY TICKET ID WITH CUSTOMER SUPPORT IS 91317048.
MY REFERENCE NO. TO MY EMAIL IS[protected] AND
X-Ticket:91342912,2
Im really fed up with the Worst Service of SONY ERICSSON.
Please help me.
Thanking you..
Kind Regards,
Narendra Vaidya
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