Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Sony Ericsson Spiro W100i — refund/replacement

Dear Sir/Madam,
I have purchased a sony ericsson mobile "w100i" spiro on 15th october 2010.
from the day of purchasing of this mobile i am facing problems in my mobile it starts getting hanged and getting restarted , i went to the service center as per them they submited my mobile on services center on 23/10/2010 ( Neeru Enterprises ) and gave me challan copy Number :- Se[protected] and when i got my mobile after 24 hour the problem was the same and when i went again to service center for same they confirmed that there is a problem in motherboard and i need to submit my mobile phone for around 15 day or more , i am not having any alternate mobile , i am working with private secter not having time to visit daily service center and also cant live without handset for 15 days so i need fresh replacement or please provide refund or replacement...i am very disturbed i am feeling i have been cheated by the company kindly provide me a resolution as soon as possible

Regards
Amit Singh
[protected]
ADVERTISEMENT
Complaint marked as Resolved Aug 13, 2020
Complaint comments  50 CommentsShareTweet

Comments

Sony Ericsson — Being cheated on replacement of Mobile part

Bought SONY ERICSSON mobile, G 700 and there was some problem in the earphone due to which the voice of other person on the phone was very feeble and inaudible. As it was just 2 months that I bought the phone I went to the Service Centre and was made me wait for an hour. Tey said the earphone output was low and it has been plreaced now. I was asked to sing the recipet which said "I am satisfied with the service".
I checked the phone and no improvement at all. So I refused to sign and on that I was told that they would put a detaile remark and replace it with another one and create a new complaint. So I signed and as soon as I did that I was told to come afer 10days. Today being the 10 th day, I was told that I should call them after a week. This is theHyderabad Banjara Hills Service Centre. Very disappointed with all this and and have no clue whom to further contact...
even i am facing the same problem with this phone i want a replacement
i have the same phone and it is acting the same way. New problem is that i cant read or send text messages. please take an adequate action.







Regards
Sagar Prabhu
[protected]
Dear sir /Madam,

I have bought a new sony ericisson fone w100i.I have some problem with the battery backup.Even though i charge the battery for 5 hours, its shows 100% charged.But after half an hour it shows 20%.Iwent to the service center and they told me that its a soft ware problem.Also the fone automatically switches off.I checked with my colleages and they told me that in sony ericisson you will face alll these problems.kindly do the need full

regards,
jayaprakash
[protected].
ADVERTISEMENT
Hi All,

I too face the same issues with messaging, battery backup, restarts by itself, gets hanged. Please let me know the procedure for filing a complaint in the court.

Kindly reply.

Regards
Umar K
+91 [protected]
Hi everyone,
i bought the same last week
am facing the same problem
it gets started by itself.
cant text properly
even i delete all my messages, it shows out of memory delete messages

kindly do the neeedful
I am also facing similar problem. Kindly Help.

Rajinder Gupta

+91-[protected]
Heyy...everyone me too. im facing the same problems of getting hanged and restart by itself nad messaging issues too and for that it works only after resetting the phone. need your kind help...




Jenreimei Kamei
+91 [protected]
ADVERTISEMENT
I am one of the Consumer of Sony Ericsson. I am regretting to chosen sony Ericsson.Recently I purchased Sony Ericsson SPIRO W100 I Mobile through Univercell which is in Narayanaguda vide invoice No:P.H.NO/3489, Dated[protected] and NO:[protected], since then problems started in mobile one by one like a) restarting phone itself while using camera b). lack of battery backup c).hanging problem while watching video to reactive phone should be remove and put battery, d).rarely showing insert sim.c. while to write msgs showing out of memory Due to these problems I interacted nearest service centre sreetel(ph No;[protected], [protected]) witch is in Chikkadpally They checked and declared that software problem and they upgraded software two times with in 20 days but the problems are not yet solved.. 3rd time I interacted same center regarding these problems they were saying same software problem and it's not been completed one month also so i requested them replacement but they denied my query they are not taking care about my problems.simply they were saying contact sonyericsson customer care. i put a mail to sony Ericsson on 25th nov but i did't get reply from sony Ericsson. i am humbly requesting to sonyEricsson company please let me get replacement of my mobile


Regards
Vishnu
[protected]
Hyderabad























































Regards

Vishnu

[protected]

HYDERABAD
its not a motherboard problem, actually the OS of the Spiro is full of bugs i have updated my phone yesterday
and surprisingly many of the bugs are fixed in the latest update released by Sony. few are
1)no more useless reboots(like u face using camera or messaging)
2) faster and stable
3)camera work smother to some extent
4)automatic keypad locking while using radio & Walkman
5)doesn't hang while multitasking

all i want to say it has become worth using after that to some extent
This is to shed light on my grievance with sony ericsson. I recently bought a new Spiro on November 22nd 2010, so the mobile is just 16days old. The moment i switched on my mobile at my home I was shocked to see that it took nearly 5 solid minutes to start up, as it went onto the main menu it started to hang miserably. Above all to make the matters worse when i attempted to send/receive messages it popped out an error "OUT OF MEMORY". I went to the service center and they said that its just a software update that they need to do to resolve the issue (Work order number : SE3108GR30634). They claimed that they have updated the software but in vain the same error "OUT OF MEMORY" popped out. This time I lost my patience and went back to the same service center (ACCEL FRONTLINE - NUNGAMBAKKAM- CHENNAI). They again tried to fight a losing game i.e. "Software Update" but apparently the same error came out again. I am very much disgusted now and I humbly request "Sony Ericcson" to provide a replace or refund for my mobile as soon as possible.

Clement
[protected]@gmail.com
Chennai
Dear Sir/Madam,
I had purchased a SONY ERICSSON W100i handset vide invoice no: WA/1011/CA-4109, dt.[protected]., at THIRUMALA MUSIC CENTRE (P) LTD., WARANGAL, A.P., It took very short time to know that I am in troubles because my handset started showing so many problems and I met the nearest authourised service centre i.e., ANU MOBILE GALLERY. They changed the software for my mobile vide job card no. 2169, dt.08th NOV 2010. The problem persisted still eventhough the software was changed. After some days, I was again forced to run after the authorised service centre mentioned above to overcome the persisting problem. They advised me to handover my handset with them soasto get it replaced with the new PCB as such the problem lies in the motherboard. At the time of the purchase of my handset, its IMEI no. was s/w WUJ00RMWSX[protected]. Later, the IMEI no. was changed as [protected] soonafter the change of PRINTED CIRCUIT BOARD {MOTHER BOARD} to my handsed. Inspite of all these of my efforts, I could not use my handsed without any problem. I am totally vexed with the services of your esteemed company and I felt that I am totally cheated by you. Now, I demand you to either to refund the sum incurred by me for the purpose or to replace my handset with a new one with a good condition at the earliest.

regards,
HARIPRIYA
Cell.no: +[protected]
e-mail id: deshikulutl.[protected]@gmail.com
ADVERTISEMENT
Dear madam/sir
i hav purchased my sony ericsson w100i a month back.it has the problem of getting restarted again and again.now i am not able to switch on my mobile.i have been facing problems since the day of purchase of this mobile.so kindly check on to this problem and see to the replacement of my mobile.
sahna
email.[protected]@gmail.com
sir, madam..
i can't play my mp3 music in media player in sony ericsson spiro w100i mobile...
Dear Sir/Madam,
I have purchased a Sony ericsson mobile "w100i" Spiro on 4th October 2010.
from the day of purchasing of this mobile i am facing problems in my mobile it starts getting hanged and getting restarted, i went to the service center as per them they submitted my mobile on services center on 08/10/2010 ( SAREGAMA MOBILES ANAND ) when i got my mobile after 15 DAYS the problem was the same and when i went again to service center for same they confirmed that there is a problem in motherboard and i need to submit my mobile phone for around 15 day or more, i am not having any alternate mobile, i am working with private sector not having time to visit daily service center and also cant live without handset for 15 days so i need fresh replacement or please provide refund or replacement...i am very disturbed i am feeling i have been cheated by the company kindly provide me a resolution as soon as possible

Regards
Rakesh Chauhan
[protected]
am facing many problems with this mobile...please sony do replacemaent or fix this issue...for past 5yrs am satisfied with sony but nowwwwwwwwwwww
ADVERTISEMENT
hi
sir/madam,
i had recently purchased sony ericsson spiro w100i mobile... from the day i purchased am facing many many problems with this mobile. the phone is automatically restarting, and also strucking itself, ohhh... god.. i never seen like this mobile. i had also went to nearest service center, they told that it is software problem.. after 2 days again its repeating the same thing.. the mobile is restarting automaticallyyy... please help meee... please. i need fresh replacement or please provide refund or replacement...i am very disturbed i am feeling i have been cheated by the company kindly provide me a resolution as soon as possible
please any one give reply 2 my email id given below

Regards
Achyuth sai
[protected]
email: achyuth.[protected]@gmail.com
wrost compay
i am facing to many problem in my mobile . i am suferring of this mobile . is automatically restarts
Hi,
I am facing the same problem with my mobile.I bought this mobile on 4th december, from the next day it is hanging, getting restarted, out of memory, every day it was getting restarted for 30 to 40 times. Got frustrated with this mobile, So i wanna go to CONSUMER COURT...why we all have to face these problems with this worst moblie., I suggest all you guys think again and do whatever you can do to get rid of this problem.We need not suffer with this mobile.

regards

lakshmi,

[protected]
ADVERTISEMENT

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    36%
    Complaints
    6080
    Pending
    0
    Resolved
    2156
    Sony India Phone
    +91 99 6793 9629
    +91 90 2912 0629
    Sony India Address
    No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
    ADVERTISEMENT