Sony India Complaints & Reviews

Respected Sir,
I had purchased a Sony product Home Theatre System : DAV – DZ777 on 26.09.2010 from one of the Showroom of my town “Prince Electronics, Udupi – 576 101”. After about 9 months of its good service, it suddenly stopped functioning altogether. I took it to your “Authorized Service Centre” (???) , “Souza Service Centre (UDUPI)”, where the technician who attended my complaint told me that there is some...

Dear Sir,
Iam Karthik Chandragiri, working as a casual labour with M/s SRK Construction Company under adrees M/S SRK Contruction Co Ltd, Edachira P.O.Thengode Cochin.682025 Kerala that i had purchased the Mobile Model C501 from M/s ALI Communication,Penta Menaka,Ground Floor shop No 68,Shanmugham Road,Marine drive, Ernakulam, whose phone No is[protected] under Ivoice No B25807 Dtd 13th march 2010 for Rs 8,900-00
The said...

We purchased sony Bravia 32 inches lcd on 16.05.10 wide invoice no MSC-0370 from Meet enterprises (sony), panchvati, Ahmedabad. The invoice was in the name of Sandeep Shah. When a person came home to install a TV, we did not found it of a good quality peace so we sent back and asked for another one. When he came again for the second time, it was a working day and only my mother in law was at home. He installed the TV but did not give the...

Dear Sir/Madam,

I had submitted my Sony Ericsson W595 Mobile phone for repairing to the Sony Ericsson Service Center( RT Outsourcing services Ltd. LBS Marg. Vikroli(W). Phone#:[protected].

Its been more then 15 days and now they are informing that the hardware part which needs to be replaced is not available in the market and they are not sure how much more time more they would need to find the part and return...

I brought Sony Ericson W205 last week.It hangs frequently and its battery is not charging to 100% even it was charged for 2 days.I am also hearing a sound from charger when it is charging....

I have lodged a complaint No. 5975319 with customer care ten days back. There is no picture on the screen and only blue screen light. Sound is there but no video. Kindly see to it that there is somebody atleast responding to the complaints. Without a TV life is miserable for retired people like us. My address is : -

Shirish Gore,
136, Indraouri Colony,
Indore (M.P), India
Pin : 452001
br...

Sir,
I have brought sony;s brand new handset Yari on 24.12.09 and immediately after 1 month the phone started hanging and to my knowledge it was one of the best phones launched at the price band of 15000. So after spending on brand name and latest handset this is what i have gone through. I contacted the service centre in janakpuri and they told me software upgradation that meant i have lost all my data (Phone no.s and songs and...

I would like to register a complain against Mr. Manish ([protected]) from Sony Center, Ambience Mall NH-8 Gurgaon.

Date: 25th September, 2010

I went to buy Sony Vaio VPCEC35FG/BI and paid Rs. 63,300.00 via my credit card.
Mr. Manish promised us to deliver the laptop at my house in Dwarka around 8 to 8.30pm
I kept calling him till 10.00pm and last he told me that the guy is on his way to deliver...

A few days back my Sony Television Model KV-XF21M83 with S. No. 0734616 developed problem in swiching on the Television. I immediatly registered a on line complaint with Sony Customer Care, New Delhi on 23.9.2010. My complaint no. is 6003669.Immediately after registering complaint on line I confirmed it on Customer care toll free no [protected]. The customers care representative Mr. Ravinder confirmed that my complaint will be addressed on...

I got the servicing done for the laptop Model no: VGN-CS24GH & job no:551 and submitted on 30.08.2010
The total charge mentioned to me for servicing of my laptop including the sevice charge was Rs 6000 and I made sure that I confirm it no. of times. But while making the bill, they mentioned the bill of Rs 6709. When asked for the Rs 6000 service confirmation I agreed to pay but charging over and above has to be write off.
So...

Dear sir,
I would like to in form you that on 23th saptember 2010 i have lost my cell phone at ahwa di -dang state-gujarat i have lodge a complaint to my nearest police station, to trace my cell.My complain has been lodge in ahwa police station,di-dang state-gujarat.
sir i would like to request you to kindly help me in this matter and do the needful.
.detail are as below.kindly find my mobile.
tanking of you.br...

Sir,
I purchased Sony ericsson w595 phone from Delhi with one year warranty. But within 09 months i got display problem in my mobile (only black screen). It day by day increased. I approached the Sony service station and submitted my cell on service center at Bhajanpura on 11 august 2010 and do complaint at sony custmor center my complaint id is 88144495. My cell is in warranty period. They told due sweat in hands the phone was affected....

Hi, I am Mrs. Das. My son purchased a W395. The problem started since a month. The mobile suddenly goes blank and hangs up.So I gave the same to the service centre at ECR, Thiruvanmiyur.Chennai ph.[protected] on 17th Sept, 2010. Let me mention here that the mobile is still under warranty. Every day I keep calling and the answer is that they have not got the spareparts from the head office. I am sure because it is under warranty they are...

sir
i Dr.K.Ravikanth using sony ericsson W995 mobile since 1 yr, and since 30 Aug i had problem with my ear piece ( i wasn't able to listen any voice) in my mobile so i had given my mobile to sonu ericsson service centre in Udupi on 1/09/10 with bill no: 6876 and since 24 days there is no response from service centre to give the details the delay ,they are completely irresponsible and when ever i call they used say that no stock...

I purchased SonyLCD 32T400A dt.[protected] from dealer at Borivali(E) with Sr. No1205149. Now the picture quality is not proper, The complaint lodged to Sony services attended & charged the fee & told that it has a problem of colour processor as this problem is unique. This can though solved by replacing the colour processor by the company in few rupees the company will ask to get entire board to be replaced & charged heavily is...

My Telephone was purchased on 20th April 2010, Vivaz Silver S/N [protected] company invoice no. 0658 (copy attached) On 3rd of July the phone was dropped at the maintenance section of the company due to a problem with the charger (following charging the Unit, I proceeded to remove the charging plug from the Mobile in which the whole socket came out with the plug). Receipt no. 0139 (copy attached) When taken to the mentioned section there...

This is regarding my Sony TV serviving given to Digital services,Kamothe,Navi Mumbai 400 209.
My Tv was taken for rrepairing on 298th July 2010 TV was dead. On 31/7/2010 the mother board was brought back after repairing and i paid Rs 3150/- receipt no 794 dt 31/7/2010. After two days the TV became dead and i had to call for repaiiring as they had offered me 6 months guarantee. digital services sent the engineer after 15 dyas insipe...

I was gifted my sony ericsson mobile J105i in December 2009. From approx. last two months my mobile is not charging properly and also the receipient is not able to listen to what i am speaking. I have to speak very loud so as to make other person listen to me. After a very poor experience with sony ericsson's service centre in baroda (RT OUTSOURCING SERVICES LTD.-BARODA), I finally gave my mobile for service on 1st sept. 2010 to them...

I have purchased a Sony CYBERSHOT Model DSC-T90 from ShopNo 37,LGF Shipra Mall, Shipra Sun City Indrapuram Ghaziabad in Feb 2010.Now my camera charger is not working and i want to replace it as my camera is in warranty period of 1 year. When I went to shop and talk about it, they said Serial number of camera and the serial number mentioned in warranty card are different, we can’t do anything. They also said to complain to SONY as its fault...

Dear Sir,

We purchased Sony Laptop Model VGN-Z58GG about 6 months back ...from the
day one lots of problem ..we send to service center 4 - 5 times there are not able to
rectify the problem and they are not capable for proper digonise they are not fit for
laptops ........we informed Manager no action taken still we are facing lot of problem
and now they are telling this model is out dated go for...