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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 349

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P
Prashanth1233
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sent for Service of mobile to Sony Ericsson Head Office

Address:Chennai, Tamil Nadu

This is Prashanth here from Perambur, Chennai, I was using this Sonyericsson Mobile for the past 9months, I bought it at 04/11/2009 at Singapore 2000 in Perambur, .. Now the mobile display has got to repair, i have given for Service in Annanagar BRAMA ASSOCIATES (SOny ericsson Authorised Service centre on 27th August 2010 ) But when it has been one week, still there is no response, They keep on Saying ,.. we have sent to Headoffice......
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kunal1984
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vaishnavi service center

Address:East Delhi, Delhi

Dear Sir,

I had submitted my mobile phone model sony ericsson j105i to Sony Ericsson service center Vaishanvi Service (Laxmi Nagar) Branch for Mic & Charger Port problem On 14th August, 10. From there i got job sheet (SE310VSV12950) and they told me it will take 10 to 15 days maximum . after 10 days When I called to service center they told me your parts will be available by 30-August your set will be repaire on 03/09/10(friday)...
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sunderacharya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recovery of Loan amount without taking loan.

Address:Vadodara, Gujarat

Dear Sir,

I purchased Sony Home Theater three years back from my father in law's friend shop.

My wife went to buy & the product cost was something Rs 15600-00 so she finalized the product and requested the shopkeeper that just now I am carrying hard cash Rs 11000-00 which she gave & told him to collect the balance amount from my residence while delivering the good. But some how her father said if...
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raju_27rawat
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOBILE PHONE

Address:Faridabad, Haryana

Dear Sir/Madam,
I bought one mobile of sony Modal No-W700i dated on 20/06/2007 EMI no.[protected] and the next day i sent it to service center due to voice problem. The set was with new EMI no-[protected]. But the problem remain same. again i sent it to service center after this it not done complete again and then i not received it to till date. Many time i try to contact with service center by phone and by mail, but still...
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sanjay kr. Singh
from Parshadepur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about the data recovery

Address:Central Delhi, Delhi

i purchased vaio notebook on 2 of augest 2010 and on 27/08/2010 ,i found that my notebook is showing a message:"os is not found",i called customer care and then i know that the hard disk of my notebook is crashed. i contact to service centre and there customer care executive told me the same that hard disk is crashed.i have some important data in my notebook so i told him for the recovery of data but he refused to do it and he...
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C
cupid
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3g not working in handset

Address:Shimla, Himachal Pradesh

Dear sir,

I have bought xperia x10 i just 2 months back and I am haveing trouble with the phone from the very first week of purchase, the problem I am encountering is that the 3g services cannot be used in the phone for more than 2-3 days. The internet is disabled automaticaly on 3g mode, at first i contacted the service provider of 3g [ bsnl ] in my town and got the sim changed but to no use the problem still presisted, I...
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sivapriyamv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Display Problem

Address:Karnataka

Hi All,
I bought this Sony Erricson C510 mobile on Oct' 2009 from Univercell,Madiwala-Bangalore.After 6 months the display is divided into two parts.Two times it fell down.I gave my mobile to the Sony erricson authorised service centre at Service Point,Jayanagar 4th Block,Bangalore.They told that it is because of the liquid damage.So after 2 days you can collect your mobile.They charged me Rs.150/ for the service.Till my mobile...
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shivakkumar
from Chennai, Tamil Nadu
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Poor Service & Xperia x10 mini product problem

Address:Madurai, Tamil Nadu

I bought a zony ericsson xperia x10 mini on Jun 3 2010 in madurai. First the mobile getting problem in software regarding touch on Jul 12th 2010. i produce the sell inservice center madurai. they take one day for delivery and they told everything is right. second the charge is not standing upto 3 hours. again i raise the complaint 30th Aug 2010 in madurai sony ericsson service center. But they told that it will take one week to clear this...
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dipankar.mitra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product, and extremely bad after sales service

Address:Karnataka

I have a Sony Bravia LCD TV, model number KLV-32S400A, which is purchased on 30th Dec 2008. The product is now 1 year and 8 months old. The TV is defective, and has stopped functioning properly. After 5 to 20 minutes of watching TV, the screen goes dark slowly, until it is completely black.
I raised a complaint/service request for this on Sunday, 22nd August. Complaint was registered as 5826989. On Monday, 23rd Aug, I called up...
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tausif6193
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

spare parts not available and monopoly in price

Address:Mumbai City, Maharashtra

i have got a key pad problem in my sony yari mobile i went to a service center known as mobile technology wch is at tardeo when i went there and showed my mobile first they told me they will charge me 1500 but my mobile was in warranty period then also they said they will charge me.when i went to the same shop next day they said they will charge me 2200 wht kind of monoply is this .after few days i went to another sony service center wch...
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A
arkumar331986
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low grade product

Address:Mysore, Karnataka

I Bought Sony Ericsson W995 mobile in the month of January. I have used the hand set as per the guidelines provided in the manual provided along with the mobile and also judicially as its pretty costly mobile. But the key pad is wearing out and the buttons are coming out slowly. When i approached the service center i had a very bitter experience there as the people did not even touch my mobile and check as they told that the keypad wear out...
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Anand.Pal
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

It hurts a lot-sony vaio

Dear sir/madam,

Thought of starting on an easy note but can't help. On 3rd July bought a sony vaio VPCEA15FG/B/P/W
Model PCG-61212 W
S/N[protected]
SERVICE TAG - C604R23Y

POS BAR CODE[protected]
P[protected]I
S[protected]E

Now lemme start with the story last week the inbuilt ATI card stopped functioning took it to the service centre generic reply...
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A
atultiwar
from Mumbai, Maharashtra
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Mobile not repaird even after three weeks

Address:Thane, Maharashtra

I have given my Mobile Model No. W595 of Sony Erricsion to the Service Centre at Eternity Mall, Thane on 2 Aug 2010 for display repairing. But as on date I have not received my Mobile as well whenever I call, I get a response that display part is not available and we will call you once it is repaired. My Complaint No. is SE310CS115774. I am very Disappointed by the service of Sony Erricsion as there is no timelines set by them for the repair....
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sugandha12492
from New Delhi, Delhi
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Replacement of product

Address:West Delhi, Delhi

Sir,
I purchased sony ericsson c905 on 24/72010. vide bill no- D10/278. Tin no- [protected] from M club, Dwarka, Sector-10.
The phone worked fine for about 15 days only. I filed a complaint on 17/08/2010. workorder no- last 5 digits-14729.
I was given a weeks notice for its repair. When i called, they told me to wait another week. I filed another complaint at the customer care. request no[protected].
I Dont want...
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tarundutta
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sound and battery problems in new Sony laptop

Address:South 24 Parganas, West Bengal

I have purchased a new Sony laptop of model no. VPCEA16FG/B, Serial No. S[protected]i vide invoice no. SPL/TDG/061/10-11 of SPL Infotech, 53/5 Central Road, Jadavpur, Kolkata 700032. From the very beginning, several problems were found.
1) Display: There were two positions on the screen waving continuously.
2) Sound: The worst sound quality I have ever heard in a laptop. When the sound level is increased to 50 - 60%, the sound...
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M
megha agarawal
from Delhi, Delhi
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bad servicing

Address:Maharashtra

I have given my Sony ericsson phone W595 to the service centre on 19th June 2010
The workorder no. is: SE310MT113309
Phone submitted to: Mobile Technology, 45/1785, Sanghmitra CHS, Opp. YMCA DN Nagar Link Road, Andheri(W), Mumbai - 400053, Ph:[protected]
with the complaint that the screen goes blank for hours together anytime on using the mobile phone. If we do not use it, it shows the display.
This problem...
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uhdisuhdis
from Hyderabad, Telangana
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SONY WALKMAN NWZ-S616F 4GB: Space getting wasted in spite of no uploading

Address:Hyderabad, Andhra Pradesh

Plzzzz guys,

I'm using the so-called SONY WALKMAN NWZ-S616F for the past few months and recently stuck with a problem. The problem is like the space of the walkman is 4GB in which i not even uploaded a single album of songs but still the walkman displays that the empty space is only 350MB. So, around 3.6GB is unused. How to get rid of this problem??? Hope someone responds to this as soon as possible.

thank...
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SunilMehta131
from Agra, Uttar Pradesh
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Poor Quality Laptop delivered

Address:Faridabad, Haryana

Sir,

I have purchased a sony Vaio E Series laptop on 18-August 2010. and it's not even a week past, the laptop has stopped working. The details of laptop are as follows:

SONY VIO
Model # VPCEA25FG
S/N # [protected]

As soon as it boots, the laptop hangs with no lights blinking. will stay like that and then restarts. This problem started on immediately before I could make...
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M
malhotra1971
from Surat, Gujarat
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Warranty Issues

Address:Raigad, Maharashtra

I purchased a PSP for my son on 11/10/2009. The product broke down within 7 months of purchase. We visited the Sony Service Center in Vashi to be told that a small hinge inside the PSP (something which holds the CD back) has broken due to our neglegance. I like the guy's attitude because he must have seen us break it our he is so sure of the quality of the product that he believes that the customer is wrong. He told me that since the...
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hardikrana
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center services

Address:Ahmedabad, Gujarat

I have purchased this mobile around 6 months back and now it is not working.I have given it for repair at Sony authorised servicecenter.
now after 1 month they tell me that one part of mobile is not available with
service center. Order for that part is given in sony company but company is not supplying that part..........
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