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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 348

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P
pradeepkbagaria
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST PRODUCT, INFERIOR PARTS QUALITY, BAD SERVICE

Address:South Delhi, Delhi

I bought SONY VAIO in the month of April'2009.

My Laptop was suddenly shut down. I went to the Lajpat Nagar, Service Centre, New Delhi, they recd. my laptop and after 3 days they called me that the set is o.k. I picked up on 31.08.2010. Interestingly they said that there was no problem at all, they once removed the batttery and the set was running. I took the set home. After reaching home it was not starting.
br...
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radhekant
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very NON Compatible

Address:Mumbai Suburban, Maharashtra

I had Purchased this Laptop a Month Ago

Not 1st I wanted to Load Windows Vista on my laptop therefore I asked Customer Several Times to Provide me the Drivers for Windows Vista, they are just saying it that No Drivers are available for Windows Vista

A Almost Latest Windows and they are not providing me the Drivers

2nd I have HP Laserjet M1005 All in One Printer, I Installed the Drivers which i...
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K
Ksheeraja
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The worst Customer service ever

Address:Gorakhpur, Uttar Pradesh

This is Ksheeraja Agnihotri here from Gorakhpur, Uttar Pradesh, I was using this Sonyericsson Mobile for the past 1 year, Now the mobile display has got to repair, i have given for Service in Gorakhpur (Sony ericsson Authorised Service centre on 26th August 2010 ) But when it has been more than 3 weeks, still there is no response, They keep on Saying "We have no Mobile parts, when parts will come,i'll give you your mobile, the...
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gahlothimanshu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective LCD Panel

Address:Gurgaon, Haryana

I have purchased LCD Bravia from sony authorized dealer on Feb'09.
It got malfunctioned in Mar'09 and entire LCD pannel got replaced by service centre.
Now LCD pannel again got defective in Aug'10, i have registered complaint through customer care and mail to sony care. Till now it was not resolved. Sony service centre told me that your LCD pannel needs to be replaced, i doubt this time it will be rightly replaced...
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A
arunviki756
from Hyderabad, Telangana
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No customer service

Address:Coimbatore, Tamil Nadu

Sir, i have brought a new sony ericsson G700 mobile on 19.9.2009. Last week on 12.9.2010. i took my mobile & went for service to a authorised service centre of sony ericsson,but they told that free service is valid for only 26 months from the date of manufacturing & now they are not taking my mobile for service......... so sir please take necessary action before my service validity of 1 tear over..........
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V
vishaysingh
from Surat, Gujarat
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not respecting customers time

Address:Pune, Maharashtra

Virender Singh
Kharadi
Pune

my Sony TV suddenly stopped working on 26th December 2009.which i got repaired.but to make it happen i had to make several phone calls.the Tv eventually got fixed and i was told that there was a problem of transistor.after that i used the tv only for 3 days n i left for out of town for 6 months. after 6 months in June i came back home(i stay alone in my house). i came started the Tv...
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K
koolvinamra
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repair taking too long

Address:Bangalore, Karnataka

I gave my sony ericsson mobile for repair some 25 days back and still i am getting the same reply which i was getting 15 days back. "the mobile has been sent to chennai and they are waiting for the IC".I dont really think this wait is ever going to end until i bring it to the notice of authorities.
My mobile was bought in september and it was launched just last year.It is still under warranty .I want to know if they cant...
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S
sanu_sony
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Bravia Support Team do not believe in making commitments

Address:West Bengal

Dear Sir,

I want to see and then probably project the real picture of this Electronics Giant to the prospective victims.
I have a 32 inch Sony Bravia Series S LCD Tv purchased in October 2009. Even though I was getting a Samsung 32 inch 1080p at the same price I still opted for Sony due to its Brand name.
For the last few days I was having a problem with the HDMI display. The display was going on and off on a...
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s.s.chopade
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of defective handset(Naite J105i)

Address:Nagpur, Maharashtra

I purchased your company made handset(Model Naite J105i) from M/s Mona Traders, Gokulpeth, Nagpur on 25th December,2009 for an amount of Rs.7300/-. The handset was nicely working for first 4-5 months after purchase i.e. up to June2010 but after this period onward I am facing various complaints due to technical faults in it. The complaints I have to tackle during these days & those were corrected at the authorized company service centre...
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G
gourav87
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about the Sony Ericsson service center

Address:Jammu and Kashmir

I want to complain about the Sony Ericsson service center located at Jammu, Jammu & Kashmir, India.

I gave them my new mobile U100i Yari which was having some colour problem with the front camera and a volume key was also not functioning well (at 7 sept 2010).
My workorder no. was SE[protected] and it was in its warranty period. They say that it would be returned in 7 to 10 days.

But after 7 days,...
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V
vipul bansal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

device is not working properly

Address:Ghaziabad, Uttar Pradesh

sir/mam, i purchased a vaio which is under extended warranty period , i face so much of problems in this laptop . i take this laptop more then 10 times to service centre which is in ghaziabad . and every time they repair my laptop and after some time the same or new problem arise . i have almost all the job sheets issued by service centre . last time their even misbehaved with me.
they take so much of time to repair my system , like...
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S
shailendrasambargikar
from Akola, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Navigation Key not working

Address:Sangli, Maharashtra

I Shailendra N. Samargikar residing "Heritage",335-A]Shivaji Road, Miraj 416410 Dist- Sangli Maharashtra State. I have purchased Sony Ericssons mobile handset model Name U100i from Satyam Shopee, Sangli as on 10/4/2010. My handset have Navigation Key's and hang proble so i laungh a complaint at Sangli vide Workorder No. SE310SS110643 as on 14/8/2010. Untill my handset was not repaired from company. Please do neeful. My Email...
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M
mystikalarun
from Noida, Uttar Pradesh
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Poor after sales service

Address:New Delhi, Delhi

I have a serious complain against the sony ericsson service center people sitting at the Rohini Sector 3 area.

of the 7 months it had been of me buying my new Vivaz handset, it had a broken screen for 4 months for which the service center guys are totally hapless in helping out. they are neither escalating the issue nor they are helping out in any way.
They are big time ,frustrated and rude guys who i think got the...
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shishirgarde
from Dhaulpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Service and fraud

Address:Gautam Buddha Nagar, Uttar Pradesh

I had given my Sony Ericsson handset W890i for repair to the Sony Ericsson authorized service center in Sec-18. Initially it had the problem that the charging point and the handsfree point(common in Sony phones) was working intermittently. The service center registered my case and gave me a job sheet (Work order no. SE[protected]). I got my cell back after 2 days on July 14th. I did not have my handsfree at that time to test, but the phone...
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rahulsweetoo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement

Address:Mumbai City, Maharashtra

Hi......
this is Rahul Bharat Shinde.
I had taken sony vio Laptop (Model number VPCEA23EN) at RS. 43000 on 14/8/2010 after six days later loptop got problem means when i was just watching movie after 3 & half hours it went in dead condition means i didn't got any reply from laptop not even start so i shown it to customer care which is held on vashi in new mumbai that time they said "his symos battory is discharged"...
+2 photos
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adilmakhdoomi
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery replace

Address:Srinagar, Jammu and Kashmir

i m really a fool that i purchased the sony vaio because i thought it is the best but um afraid i was wrong from 1 month and 12 days u have ordered a new battery coz that battery i dun knw become dead in only 1 month....i want to make one thing clear to the ceo that i will definitely sue you coz u ppl have lost your credibility,,,,i cant wait this much ,.... i had to move outta country but coz of this i had to stay... i m in loss...if you...
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Sai Kothapalli
from Bengaluru, Karnataka
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Worst response about Sony ericsson MH710 product

Address:Mysore, Karnataka

Hi,

My name is Sai from Mysore ( Karnataka)
I wanted to buy a sony erriccson product MH710, it is a handsfree headset with Mike.
I approached so many sony delears in Bangalore and mysore, none of them has information about it.
I tried calling up the sony erricsson toll free # 39011111 number of time but none of the helpdesk/Customer care executives repsonded to me.
I Lost my patience for the last...
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J
joyparekh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malfunctioning LCD TV

Address:Mumbai City, Maharashtra

Hi,

This is to inform you that I had purchased a Sony Bravia LCD V-Series 32 inch television. The serial number is (KLV32V300A) SONY LCD 32"(B25),CHASIS NO 6212402

This LCD TV was purchased from Vijay Sales outlet at Prabhadevi, Mumbai via invoice no 39920 dated November 9, 2007.

At the time of purchasing this TV, I had an option to buy a cheaper Samsung 32inch TV with the same technical specifications.br...
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Mayur Khajanchi
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

“unsatisfactory service” from Sony Ericsson “Authorised” Service centre, Surat, Gujarat

Address:Surat, Gujarat

I have purchased “Sony Ericsson W395 Black”, IMEI No.[protected], from “Shiv Pooja Electronics”, Ghod Dod Road, Surat. Dated.15/10/2009, with Invoice No.763.

After approx. two months from purchasing, we have doubt about the clarity and resolution of camera. We have contacted the “Authorised” service centre, i.e. S.P.Connecting, situated at the same location of “Shiv Pooja Electronics”, about the same, but...
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U
udayflows
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display,vibrator not working

Address:Tiruvallur, Tamil Nadu

R/sir,
i bought a new sony ericsson vivaz mobile on 29/0802010(cash,univercall showroom porur), the next i found tat vibration option not working, third day screen display not working, i bought this model on the trust of sony brand but it made really fed up kindly make your best support for me to have the hope over your brand
with regards,
udayakumar k
[protected]...
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