Sony India Complaints & Reviews

Hi,

I purchased a Sony Vaio laptop on 8 Aug,2010. In 4 months only the OS got corrupted. One day I swicthed on the laptop and I got blank screen displaying "Operating System not found" error. At the time of purchasing they told to make recovery disks. After the crash i tried to do recover then the disk didn't recovered the data. Then I went to sony center they told that take backup of your valuable data because...

want to complain about the Sony Ericsson service center located at MUZAFFARPUR
I gave them my new mobile S312 which was having some display problem.
My workorder no. was SE310RSE10250 and it was in its warranty period. They saID that PROBLEM WILL BE RECTIFIED WITHIN 15 -20 DAYS ALREADY IT HAS PASSED MORE THAN ONE AND HALF MONTH.
REGARDING THIS I ALSO REGISTER COMPLAIN[protected]BEFORE A MONTH,BUT NO RESPONSE TILL NOW.IS...

[protected] Forwarded message[protected]
From: Ajay Kumar Pareek <[protected]@gmail.com>
Date: Fri, Nov 26, 2010 at 12:55 PM
Subject: Re: Sony Ericsson Contact Center, Ticket: 88220782 : Battery Problem
To: xperia.[protected]@support.sonyericsson.com



Dear Sir / Madam

With reference to my below emails, I visited your service center today with my mobile phone charger and...

Dear Higher Authority of Sonyericcson india Ltd ,


I Took one new sonyericcson w100i spiro mobile phone on 13.10.2010. ( IMI No ; [protected] ) from Poorvika mobiles india ltd .now i got complaint from the mobile , i give that mobile to here your authorised service centre located at 4 roads - X-plus communication centre, salem , there ,there is no response from service centre , then i give the mobile phone...

Defective LCD TV and POOR Service



Dear Sir,


I purchased a Sony Bravia LCD TV model no. KLV-32EX300 IN5 from Sony Center in Mohali, S.C.O NO.- 506-508 SEC-70.

This said model started giving problem within less than three months. The complain was lodged at your service centre vide complain no. 252 dated[protected] and again vide complain no 258 on[protected]. The following...

I had brought SONY BRAVIA Model # KFWS60A1 in 2007 from DEVI International showroom in Bangalore. This is 60 inches projection TV which I got for 2 lakhs. Every 9-10 months I am forced to change the LAMP which costs around 20,000 which is at high maintenance. Sony has name for quality and service, but in my case, this is at high maintenace and low quality. Now the whole screen is turning into BLUE PATCHES and i have contacted the SONY service...

----- Original Message -----
From: rajneesh madhok
To: sonyindia.[protected]@ap.sony.com
Sent: Wednesday, December 01, 2010 12:23 PM
Subject: Sony-Worst Customer Care- Deficiency in Service.
BY SPEED POST
From: Rajneesh Madhok,
B-xxx/63, Nehru Nagar,
St. No. 2, Railway Road,
Phagwara-144401 (Pb)
Ph:[protected]O), 268210 (R),[protected]M)
Tele-fax:[protected],...

Two yrs back I bought DSC-H10 from US. One month back the display was showing error 61. Also the lens was sluggish. I took it to the service center in Nasik. After 2 days they informed me that the lens is damaged & will cost me @9000/- for the service.
After exactly 2 days the same service center personnel called me up & asked me if I am interested in buy back of the same camera.
I took the camera...

From link: infoforbetterbuys.blogspot.com

Sony KDL46V3000 has a design flaw?

I believe there is a design flaw with this TV. The manual controls for the TV are located on the top center preventing proper heat ventilation for the LCD panel and tcon pcb curcuit board directly under it. This is the likely cause of a heat related LCD failure.

Sony LCD TVs are essentially Samsung or Sharp...

sir,
i got a new cell phone (sony ericsson vivaz pro), from the starting it was giving the problem of hearing from the speaker...whenever i used to get that phone to the showroom it gets ok coz that problem occurs for a while...but problem is a problem and in a that much costly cell...and its slider also got loose...and it hangs too much even after scanning the memory card again and again...and sometimes its ringtone automatically...

The Manager
Sony Vaio Service Centre
Hazratganj, Lucknow

SUBJECT- REPLACEMENT OF DEFECTED UNIT
Sir,
I purchased a SONY VAIO NOTEBOOK PC (Model no. PCG61212W; Sr.no.[protected] on 22nd June 2010. The product in reference has underwent serious manufacturing defects and has been repeatedly repaired, serving no purpose whatsoever. Till date the product has suffered a LCD failure, MOTHERBOARD malfunction,...

Dear Sir/Madam,

I have bought a Sony Vaio Laptop (Model: VPCEB14EN) on 26th June 2010. Just after 40-50 days my laptop's screen started flickering and sometimes it just black out. So I took my laptop to the Authorised Service Center ADVANCE ELECTRONICS LGF 4-6D SUSHANT SHOPPING ARCADE SUSHANT LOK - 1 GURGAON - 122009. My laptop was in their custody for 5 days and then they called me and said that they have checked it thoroughly...

Hi,

I have a complained against sony ericcson U5i model, the details are as follows:

On 15 Nov 10 I plug out the charging pin from the mobile handset and the whole charging socket came out along with the charging pin.
I complain regarding the same to Sony Ericcson Service Center regarding the same and they have registered the complain as physical damage and told me physical damage is not covered under...

Sir,

I have given W20 mobile(In Warranty ) for repairing in New Tirupati Cellular, Pimpari, Pune- 411018, Maharashtra.

After strong follow up they are saying that parts not available for repairing.

Mobile problems - Mobile complete dead.

Plz give my ok mobile return back to me.

Work Order No. 111567.

Thanks,

Gautam Kamble
[protected]br...

i bought a sony ericsson phone and lens is broken.. when i went to their service centre they said since product (Elm) is new parts are not available although product was launch 6-7 months back.. when i tried to contact customer care through e-mails or calls what they told me is to summit the phone but when i went to summit they refuse to take it..they told me to come after 15 days as spare parts are not available.. after that i went there...

I bought a Sony Mini Hi-Fi Component system GNZ999D in May 2008 for Rs. 29000/-. Last month the system had a problem. A few seconds after it was switched on it went back to the standby mode and i was never able to run it. I took it to the service center and was told that the IC has to be replaced since it was slightly corroded. This was done and i was charged Rs.1649/-. About 10 days later when I tried switching on the system, the same problem...

I am one of the Consumer of Sony Ericsson. I am regretting to chosen sony Ericsson.Recently I purchased Sony Ericsson SPIRO W100 I Mobile through Univercell which is in Narayanaguda vide invoice No:P.H.NO/3489,Dated[protected] and IMEI NO:[protected],problems started from[protected].since then problems started in mobile one by one like a) restarting phone itself while using camera b). lack of battery backup c).hanging problem while...

Hi,
I had purchased a sony erricson U8i in the month of July 2010 with bill and warranty.It got dead in August so had submitted to the servise center at thane eternity mall.I had recieved the piece in September but found that the camera is not functioning.so again gave it them on sept 2010. with my complaint CS116876.

Its been 2 months since then I am following up with the customer care @ [protected] and 39011111. to...

Hi,


I purchased Sony Play station 3 from E-zone Kormangla on 09/01/2009.

Model no: CECH-H08/D-40GB-PS3,
Serial no : 8950147

Last week my console was not powering on . I contacted the toll free number.
I was informed to go to a service center.

I went to the service center in Indira Nagar, was informed that they do not have authorization to repair PS3.
After...

respected sir/ mam i want to complaint about the sony ericsson mobile service center in jalandhar (punjab). i own a w595 mobile phone. its volume button is not working & my phone was under warranty period when i launched the complaint . its been 2 months & no action has been taken . i am very disappointed with the service .kindly see into the matter....