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Sony India Complaints & Reviews

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Last updated Mar 25, 2024
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Sony India reviews & complaints page 343

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S
shailesh shetty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service

Address:Dakshina Kannada, Karnataka

My complaint number 6430514 for service LCD Bravia today 2 days completed ( complaint date is 18/11/2010 10.45 A.M) till now i not recieved the call from service department. Customer care is cummitted me that today after 7.00 P.M 20/11/2010 service people will call me on [protected]. This is the evry delicated customer srevice with i ever seen.........Mangalore service department number [protected] is not proper it comes teliphone is under...
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S
SWATI KHUGSAL
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

malfunctioning of new phone and not responding b service center

Address:Dehradun, Uttarakhand

Dear Sir,
It is to inform you that my younger brother is Ankit kukreti working in Indian Airforce locate in Chennai,he purchased a sony ericssion mobile Model No:W 20 i Zylo from Sangeetha Mobiles ltd chennai whose HO is at Sanidhi Road Basa vanagudi Banglore-560004on 14 th august 2010 its IMEI No is [protected]
after purchasing this phone it stops performing some diplay was not there ,sometimes u cannot herer person from...
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S
shefali rambabu
from Chhabra, Rajasthan
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Handset stolen from SBI bank branch

Address:Kota, Rajasthan

Dear sir/m'am

My handset sony ericsson k750i (Oxidized black colour) was stolen from SBI bank branch, Dadabari, Kota, last year.

IMEI :[protected]

S/N : BD3028L11R

Please do the needful, it would be very kind of you....
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K
kjs2405
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non functioning of Touchpad

Address:Moga, Punjab

Dear Sir,
I, Kamaljit Singh, S/o Sh. Rajinder Singh resident of 181, Basti Gobind Garh, Moga, am a fan of Sony Ericcson Mobiles. I purchased various phones namely SE W 550i, W995, W395. Recently I purchased SE Aino U10i Mobile from Deekay Electrovision, Ludhiana, for Rs. 25,000/- on 22.11.2009. For some time, it worked fine, but after 3-4 months, its touch pad stopped responding. The same was got replaced from Sony Service Center (RT...
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J
jaganath parida
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service center

Address:Odisha

sir
SONY VAIO CARE
i have purchaged sony vaio vpceb14en from nigam comp & tech bhubaneswar ,orissa,india on 18.03.2010
my laptop problem mother board and went to rajpath service center bhubaneswar-9 ,orissa .
they are so irresponsible that you can't beleive it .they keep laptop in same state until you again complained for that then told we have ordered the spare parts so after one week u come.br...
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J
jaganath parida
from Bhubaneshwar, Odisha
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hardware defect

Address:Odisha

hi
sony vaio care
i have purchaged sony vaio vpceb14en on 18.03.2010 from nigam bbsr.
just after 3months mother board problem and can't believe this type hardware problem laptop supply to market how irresponsible you are.
PLEASE TAKE CARE THAT
Thank you
jagan from bbsr...
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J
jaganath parida
from Bhubaneshwar, Odisha
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poor product quality and poor service

Address:Odisha

i have purchaged sony vaio vpceb14en on 18.03.2010 from nigam bhubaneswar just for the reputation sony company.But just after 3 months show the motherboard problem and then i went to rajpath service center bhubaneswar and they negleted problem and store the laptop 1 month then again complained him then atlast they send laptop calcutta .i got my laptop after 2month.after i used just 20days then again show the lan port problem and again...
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M
Mrinal Dutta
from New Delhi, Delhi
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Endless Trouble in the Mobile Handset

Address:South Delhi, Delhi

To begin with I would say I am a SONY loyalist. From music system, digicam,TV to laptops everything seems to have gone SONY's way. So I had opted for a phone Sony Ericcson W910i, which was around 16000 INR. But this time it was a terrible experience I have ever had and I can hardly remember to have used this phone even for a single month without trouble. My phone paid 8 visits to the service centre and yet it appears to come with some...
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S
siddhi kuber
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no proper repairing of phone even after giving it for the fourth time for repairing

Address:Andhra Pradesh

I had purchased a Sony Ericsson mobile phone, model U10i, in the month of february 2010 for Rs 23000.

I have given my Sony Ericsson U10i for repairing at Sony Ericsson Service Centre in hyderabad. I was informed that since the phone is in the warranty period, it would be sent to the company for the necessary repairs. I was also assured that I would get back my phone after 8-10 days.
the workorder number is :SE310SI115094br...
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I
itsdibya
from Patan, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

doing fake business on service

Address:Howrah, West Bengal

Due to touch pad problem of my set sony erricson p1i i have went to authorized sony erricson service centre of my locality
Here is the address
THE MOBILE SOLUTION
North ghosh para(near bally halt station)Bally,Howrah
Pin: 711202
They suggested me to change the touch pad along with charger connector.
And demanded[protected]/rs for new touch pad 250/ rs for connector).
I agreed and returned...
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A
afzalbshaikh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone not repaired on time and after receiving not working fine

Address:Pune, Maharashtra

I submitted my phone to Sony Ericsson's service center on date 06/10/2010 at "RT Outsourcing Services Ltd - Tilak Road , White House, 1482 Sadashive Peth, Opp. Tilak Smarak Mandir, Tilak Road ,Pune 4110030.

The estimated time for repairing was around 15-20 days but i got my phone back on 09/11/2010, The phone was not tested properly and given to me without knowing. When i get it back to home the phone stated hanging...
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A
asukhani
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony Faulty Phone not getting repaired anywhere

Address:North Delhi, Delhi

Dear Sir

I have purchased a Sony Ericsson Zylo Phone on 19th Sep-2010 from M/s Rajesh Telecoms (G 3, R.G. Complex community centre, Sector 8 Rohini , New delhi).
IMEI No is[protected].
From 25th October’10 onwards its Display has stopped working, and its parts is not available in any of the listed Sony ericsson authorized service centre all over Delhi.
I called Sony customer care no[protected],...
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Y
y2vikram
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DEfective LED TV and POOR Service

Address:North Delhi, Delhi

Dear Sir,

I purchased a Sony Bravia LED TV from Sony Center in Rohini, Sec-8, 2 days back on 7.11.2010.

This said model was not available on display as the dealer told me that it is a new model. Even then, after seeing the other SONY LED TV’s and not suspecting Sony quality, I bought that LED TV.

But when I connected that at my home, I found major problems in that.

1. If you view...
+1 photos
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T
tishant chug
from Chandigarh, Chandigarh
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complain about service center

Address:Kota, Rajasthan

Respected sir,i have got my new sony ericsson zylo from kota sony ericsson in month of september2010.At present it is in working condition after lot of efforts &humble request .The customer care is not responding for my phone.In my phone there is a sliding problem so my phone is in dead condition for last 15days
i will be very gratful to u i hope i[censored] reply for this...
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I
Intesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pending repair without reason

Address:Kota, Rajasthan

I've 'naite' mobile of sonyericsson n submit its earphone to customer agency on 13,sep. Due to audio problem
Phone is in warrenty period
After almost 2 months, no action has been taken 2 this
I've sent e-mail, talk to cust. excutives, many times complaint to local service agency
But nothing is happened
Workorder no. Is SE[protected]
Complaint no. Is 88816409...
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R
Rahi Shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dysfunction of the product

Address:Mumbai City, Maharashtra

Dear Sir,

I purchased a Sony walkman NWZ-W202 in December 2009 for the USA. In around July 2010, I noticed rust forming on the magnet on the right ear piece.
Hence due to this reason, the right ear piece is not functioning. Only the left ear piece is functioning. It is inportant to note here thet the left ear piece works like ever before. But there is Zero sound emission from the right one.

It is strange...
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B
bhanupmittal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor response for repairing of TV

Address:Pune, Maharashtra

dear sir / Madam
1. i m writng this letter to inform you that i m awaitng the repair of my sony tV from last 45 days which i had deposited at the auth sony dealer the address is given below
RAJA electronics and services Pvt ltd
Shop no 3and Shop no 4
IQRA Bldg 2390B, New Modi Khana Office MG Road
Pune 01

2. i humbly request you to look into the matter and...
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E
erdogan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad service

I gave my SONY DCR-DVD405E camera to the service in Sahrayıcedit, İstanbul, Turkey, because I had some problems with it. ( It would stop working from time to time). After some 1.5 months, I was told that my camera got out of order completely. We offered an exchange. However, when I compared the prices of the machines they offered to exchange are 50-100 TL cheaper. Moreover, they told me that I could not pay it in installments. I happened...
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S
shyam_ulaka
from Aizawl, Mizoram
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Sony VAIO Screen Cracked Internally On Its Own

Address:Khordha, Odisha

I bought a sony vaio model no :VPCS123FG/B E1 on 16/08/10 barely 3 month old.

All was well till one fine day the screen cracked dramatically (by which i mean the pixels there are no sign of external damages).

As it is covered under warranty i made a visit to one of the authorised service centre in my city (Rajpath Service Centre, Bapuji Nagar ,Bhubaneswar, Orissa), expecting some good service taken the brand...
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dharmendra.dp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my walkman was on warranty.is given the same to sony service on 20/07/10 but still ihave not got back

Address:Ranchi, Jharkhand

i purchased sony walkman on sept 2009.price-rs4999,model-NWZ-W202.pls note my walkman was in warranty.my walkman was having problem so i have given the same to service centre on 20/07/10.service centre address:-fortune,5,main road,pradhan tower,ranchi-1,jharkhand ph no[protected].today we are sitting on 09/11/10 but still i have not got my walkman back.

even i have launched complaint on 01 oct 2010 on sony helpline no.[protected],complaint...
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