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Sony India Complaints & Reviews

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Last updated Apr 13, 2024
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Sony India reviews & complaints page 344

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D
dharmendra.dp
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my walkman was on warranty.is given the same to sony service on 20/07/10 but still ihave not got back

Address:Ranchi, Jharkhand

i purchased sony walkman on sept 2009.price-rs4999,model-NWZ-W202.pls note my walkman was in warranty.my walkman was having problem so i have given the same to service centre on 20/07/10.service centre address:-fortune,5,main road,pradhan tower,ranchi-1,jharkhand ph no[protected].today we are sitting on 09/11/10 but still i have not got my walkman back.

even i have launched complaint on 01 oct 2010 on sony helpline no.[protected],complaint...
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S
Sajai Menon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPARE PARTS NOT AVAILABLE

Address:Vadodara, Gujarat

Handset handed over to RT Outourcing Services Ltd., Baroda vide workorder nO. SE310BRD13060 on 21st Oct.'10. Till date the same not got back rectified. While contacting them, informed that spare parts not available and no proper action / reaction from Service Centre. The approach of Sony Ericsson / their service centre to be lookinto seriously.

Any new products should work properly for atleast a period of 6 months...
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S K Hassan
from Bengaluru, Karnataka
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Lack of after sales service from Sony

Address:Tamil Nadu

I had called Sony toll free number on 3rd of November to place a request for installation of my LCD KLV-40NX500 and the Interaction number provided is 6316611. I was committed by Sony a resolution of the same in 2 days and to my shock till date (8th November) no one has turned up from Sony nor a courtesy call to update the status.

Requirement being mine I called on the 8th at 4 PM to remind Sony and the response was that...
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vikki12345
from Pune, Maharashtra
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DEFECTIVE SONY CAMERA DSC-W320 & PATHETIC SONY INDIA ATTITUDE!!

Address:Bangalore, Karnataka

This Aug 2010, Against my family wishes, I bought first time a Sony Camera -- DSC-W320 & My problems started with this stuff. I bought it from Sony Centre at Kalyan Nagar on Outer Ring Road, BANGALORE by paying approx 10k. Within 3 days of purchase it started showing error while clicking as of this kind -- "For use only with Compatible battery" & hangs after that. Only it starts working again after pushing the on-off switch...
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V
vbedi
from Delhi, Delhi
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Inferior Quality of Sony Vaio Laptop

Address:Chandigarh, Chandigarh

I have bought a Vaio on 27th Oct 10 and the screen started bleeding on 4th Nov 10. The seller wants us to go to the Service Centre directly. I am surprised to see the attitude of Sony Dealers towards their Customers. Anyhow, as per the Service Centre, screen has been physically damaged and they have been unable to find a single scratch on the system. They are confused but are not ready to admit the inferior quality of their products. As the...
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J
jeswin
from Edakkulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

display fails when slided

Address:Alappuzha, Kerala

my sony ericsson zylo is now having some trouble in the display when slided. i bought it on 10th sept, 2010. I first observed the problem on 7th nov, 2010. when slided, the display goes off. when i enquired about the same, i found many of the same handsets with the very same slider complaint....
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sriramvks
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disappointment on New TV

Address:Bangalore, Karnataka

I puchased Sony KLV-32EX300 IN5 model LCD TV on 01-Nov-2010 from TATA Croma dealer,the engineer came for installation on 02-Nov-2010. The problem started from 05-nov-2010 and there was no one to look at it and we could not watch any Diwali program.

I haven't experienced such worst product ever, an LCD TV giving problem just within a week.

Problem:
[protected]]
LCD TV is getting switched off very...
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sheeshyam
from Phagwara, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DIGITAL CAMERA DSC-H55 SNOWY PHOTO

Address:Kapurthala, Punjab

I buy brand new camera from JJ Electronics, Jallandhar, Model no- DSC-H55 on 03/11/2010 Rs.15000/- when I captured still images in I-auto mode at 6 feet distance the photo captured snowy sbustance all over face automatically. But when I captured same object same distance auto mode in DSC-S650 not any snowy sbustance all over face. DSC-H55 is High Mega Pixel (14 MP ) high featcher,high rate,high between DSC-S650( 7MP ) but result of DSC-H55...
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kiran.sathyan
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem within 1 yr 8 months of purchase

Address:Mumbai City, Maharashtra

Hi this is Kiran Sathyanarayan , i had purchased sony bravia KLV -32V400 on the 1st jan 2009.. but post 1 yr and 8 months i started facing problem with the screen , the screen goes bright till pictures turning hazy ..i registered a compliant with their service center the approx expense for the same is said to be 10,[protected] rs
The service guys says they need to check the electrical part --and they dont repair they directly replace...
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shortsighted
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Product Quality

Address:Mumbai Suburban, Maharashtra

I purchased three Sony LCD Televisions on 28th June 2008. The details are as follows:

Model No: KLV-32V400A
Serial No: 1203059

Model No: KLV - 32S400A
Serial No: 1202874

Model No: 40V300A
Serial No: 6201494

Within less than 12 months of purchase - Model No: 32V developed serious problems & we were informed by the Sony Service Center...
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shekar m shetty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost my Sony Ericsson W830i Mobile phone

Address:Bangalore, Karnataka

i have lost my sony ericsson w830i mobile phone today afternoon about 2-30pm to 3-30pm near Lalbagh road,Bangalore , my Mobile imei no is [protected] , i have lost my airtel sim also with tha. My airtel mobile no is [protected] which i have lost with that mobile. after 3 o clock this number is switched off am not able to find it. please help me out to locate my moblile phone.

my contact details for communication
br...
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chaubeyatul
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

Address:Mumbai Suburban, Maharashtra

I had purchased a mobile handset from sony ericsson, the model no is J20i the bill dated 14/06/2010 the IMEI no is [protected].

the problem begins when I got a problem in handset, the display of the handset was blank and keypad of the handset was not working,
1- I visited to service center of Sony Ericsson located at Borivali West, the name of service center is S. G. infotech and give the handset for repairing on...
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ankit.shah
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop Complaint for Model No:- VPCEA23EN/VPCEB14EN

Address:Bharuch, Gujarat

To whomsoever it may concern:

Here by, I am seriously complaining about the SONY Product (SONY VAIO LAPTOP : Model NO:- VPCEA23EN). Hope, you will pay serious attention to Customer’s complaints.

Within few months of purchasing SONY VAIO Laptops, me and my friend have got serious problems and details for the same are given below.

Name: Ankit Shah (Invoice attached)
Address: - E-6/12, Narmada...
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siddineni69
from Gajuwaka, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RESTARTS BY ITSELF

Address:Visakhapatnam, Andhra Pradesh

Sir,
Sub : Inferior product and service from the so called superior brand ‘Sony’-Reg

I think I am one of the many frustrated customers of Sony. In fact I feel very embarrassed to say that I am a customer of Sony. The name ‘Sony’ is very much limited only to the visually appealing advertisements and brochures but not to the product quality and service. The so called brand image of this company can nowhere be seen...
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A
arun saraf
from Pune, Maharashtra
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Defective product and service harrassment

Address:West Bengal

i bought a sony ericsson w20 in the month of september . Within ONE MONTH the navigation button and the option button stopped working .shortly after the screen became blank and phone was unresponsive . i gave it to my dealer bhajanlal commercial (p) ltd. who forwarded my phone to the company on 15th october . I'm getting no response from the sony ericsson side and promised now to repair the defective piece . if i buy a product its for...
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yarlagaddaa
from Adoni, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DASARA FESTIVAL OFFER for KDL HX800-46 " LED TV

Address:Krishna, Andhra Pradesh

The Cutomer Relationship Manager,
Sony India Pvt Ltd
Dear Sir,
we have placed an order under DUSSERA FESTIVAL OFFER for KDL HX800-46" LED TV with an offer announced by you (speaker bar with woofers, 3D frames=2, DVD'S 9no, 3D BLUE RAY DVD) the cost of Rs.1,40,000/- promised the above offer and delivery will be in 10days. I paid as advance Rs.70,000/- to SONY CENTER, SUN TRADING & MARKETING SERVICES, VIJAYAWADA...
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mohitgro6044
from Delhi, Delhi
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fake reassurance for repairing handset from past 2 n half months

Address:New Delhi, Delhi

Sir, i hav given my sony erricson u100i "yari" handset @ sony erricson service center on 1st of september 2010 against a job sheet,with an assurance of repairing it in 10 days,but i didnt get my phone in my hands uptill now,......it was in warranty period when i handover my ph to them along with n xerox of my orignal phone bill....but after every ten days they are giving me fake assurance and extending the time limit.....
Even...
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A
amitsingh1983
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund/replacement

Address:East Delhi, Delhi

Dear Sir/Madam,
I have purchased a sony ericsson mobile "w100i" spiro on 15th october 2010.
from the day of purchasing of this mobile i am facing problems in my mobile it starts getting hanged and getting restarted , i went to the service center as per them they submited my mobile on services center on 23/10/2010 ( Neeru Enterprises ) and gave me challan copy Number :- Se[protected] and when i got my mobile after...
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vishal datta
from Allahabad, Uttar Pradesh
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bad conduct from dealer M/s Dayal info

Address:Uttar Pradesh

Complaint is against LCD T.V purchased from M/s DAYAL INFOTAINMENT SHOP NO:-37 LGF SHIPRA MALL SHIPRA SUN CITY INDRAPURAM GHAZIABAD (U.P)
We have purchased this T.V @85,000/- & since first day we are complaining for Picher quality & above dealer is making fool by miss guiding us.
last 3- days back T.V has stopped working & dealer is not registering the complaint also. On my follow -up with dealer he has miss behaved...
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abhijeetsadhu
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone not working

Address:Aurangabad, Maharashtra

Ticket No 88307035,2/ 88705479

Dear Sir/ Madam,


I have already mentioned my problems with these two sets in several mails. Till date only got reply ..."we are sorry..." and then some advertisements.

Please refer your complaint no 88705479

1. W910i: Latest status is it is still with Memory Marketing, Aurangabad (Authorised Sony Ericsson service centre at Aurangabad/...
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