Sony Ericsson - Zylo — problem in handset

Address:Alwar, Rajasthan

about a month ago i purchased my new mobile (sony ericsson-zylo)...& now it has some serious problem in its slider mode.. & it is really unfair that the care center said that they'll return it after 2-3 months or more because that damaged part is not available in india. what a customer do in case he/she has only one mobile?? so i would like u to replace my handset at once...
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Hi,

I am also eperiencing the same problem in my Zylo handset :(

I think that there is some kind of manufacturing defect in the handset and I'm in the strong opinion that the set should be replcade rather than just changing the part.

Its a very big blot on the image of the Sony that its handset is experiencing this kind of manufacturing defect. I am loyal Sony customer and this has defnitely tarnished its image:(

Sujan
[protected]
even me too got this problem. if i slide my mobile. the display is not cming.
i got this moile a month ago :(v
even me to facing the same problem.
the dislpay is not coming when i slide my mobile. :(:(

i got ths mobile a month ago.
Even I am facing the same problem. I bought the mobile a month before. n I am facing the same problem, after sliding the display doesnt come,
& customer care just dont care about this problem.
My navigation keys are not working submitted to customer care. Is it possible to file some kind of a case against sony ericsson? I dont want to buy sony ericsson any more.
yes, iam also have the same problem, i am the loyal coustomer to sonyericssion mobile in past10years, i am strongly recomended to all my sonyeridssion fans don't buy the sonyericsson zylo pls.the mobile is notworking in past one month.
I am also having the same problem in my Zylo handset. the dislpay is not coming when i slide my mobile

Ravichandran.
[protected]
i faced the same slider problem only within a period of only 10 days from purchase. cant we do any thing on this issue. They say that it takes a month to solve the problem. Any one please help me in this issue... kiran
[protected]@gmail.com
Such a shame on Sony ericsson that the appropriate testing is not done to overcome the manufacutring defect ...its a bad reputation on Slider phones of Sony...Nokia hadnt had problems in sliding ..i have been using Samsung and nokia slides ..but sony slider zylo which i had bought a month ago faced with the issues with what many had faced
I am purchased my Sony Zylo 4 months ago. The above same problem started 2 weeks before.

Thanks,
Aru,
[protected]
I am also facing this issue and I am going to the service centre today
hi my name is ajay [protected] i have the same problem, same slider problem, but now company replaced my product, but not sure that the new product will have no problem any body can share opinions with me then call me
I have purchased Zylo mobile on Oct 8. I am facing the same problem. Today will go to service center.
I have got the same problem with my set and response from customer care is that it will take more than month...It's really shameful for Sony
please get all fauly Zylo phones exchanged with new ones
This type of response and attitude from a company like Sony is not expected
******* Zylo...even i hate ...i do wanna replacement
...i purely agreee
I am facing the same slider issue as well with my Zylo (IMEI[protected]. Talked to customer care, they negated my request of replacement saying they can repair if the engineer finds any hardware issue.

I bought it on 28.05.11. Diligently wished for a replacement.
sony zylo...

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