Claimed

Sony India Complaints & Reviews

1.5
Last updated Apr 13, 2024
Complaints 8014
Resolved
2252
Unresolved
5762
Quick Links
Statistics
Share
Contacts

File a complaint to Sony India

Having problems with Sony India?

File a complaint and get it resolved by Sony India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sony India
Customer Service Contacts

Sony India Phone Numbers

Toll free
1800 103 7799
487
255
1800 3000 2800
228
138
Phone
+91 99 6793 9629
328
176
+91 90 2912 0629
108
103

Sony India Website

Sony India Head Office Address

No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 345

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vishal datta
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PICHER QUALITY ISSUE FROM LAST 3 YEARS & T.V STOPPED WORKING 3-DAYS BACK

Address:Ghaziabad, Uttar Pradesh

Complaint is against LCD T.V purchased from M/s DAYAL INFOTAINMENT SHOP NO:-37 LGF SHIPRA MALL SHIPRA SUN CITY INDRAPURAM GHAZIABAD (U.P)
We have purchased this T.V @85,000/- & since first day we are complaining for Picher quality & above dealer is making fool by miss guiding us.
last 3- days back T.V has stopped working & dealer is not registering the complaint also. On my follow -up with dealer he has miss behaved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay Rapole
from Mumbai, Maharashtra
Report
Copy

Demo services

Address:Nanded, Maharashtra

poor response of cuctomer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Amritsar, Punjab

hello,
i purchased the mentioned Zylo W 20 mobile set (IMEI No[protected] on 14 Aug 2010 and within a span of two months the mobile has started giving following problems :
- display problem (with slide and otherwise)
- keypad not functional with slide
- improper power on /off

yesterday when service centre at Amritsar (phone[protected] was contacted, the software was updated...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Mooohit
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hardware failure within 8 days

Address:Gujarat

I bought this sony Vaio E series VPCEB36FG laptop last sunday and it started acting up already.

Its display looks slightly shifted and black bars are there on all sides, i called the VAIO customer service number 180010*******

They kept trying identify the problem, I made me reinstall the graphic drivers but intel graphic drivers failled to install..

Finally after talking to 3 brave guys the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harish Kumawat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services

Address:Mandsaur, Madhya Pradesh

Dear Sir,

We purchased one Sony make 3D TV model no KDL40NX710 of S. No 2346802 from M/s Liberty Agencies, Udaipur (Rajsthan) (Rs 1,45,000/- by Invoice no 2395 ) through M/s Tanishq Electronics, Udaipur on dated 24/10/2010. On delivery we were informed by M/s Tanishq that this set will be installed by our technical man on dated 25/10/2010.

Till time we are waiting for installation of TV. We approached dealer...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
avtartravels
from Amritsar, Punjab
Report
Copy

charged extra

Address:Chandigarh, Chandigarh

My name is Kuldeep Singh , this in regarding the Sony Camera I bought from the sony showroom in
Sector 9 chandigarh , modle no DSC-TX1 / L 32 , for rs:- 14413.46 /- , invoice no 815918 the day I went
to see the camera I asked for 12.1 m.pixel camera , they showed me 12.1. mega pixel but they
delivered me 10.1 m.pixel .
As the shape of the camera is the same I didn’t bothered to see it again after 10 days...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prajwas2004
from Bengaluru, Karnataka
Report
Copy

Installation not done yet

Address:Bangalore, Karnataka

I need to register a complaint against Vivek' located in Vanasuma Arcade , #15/A, P&T colony, R.T Nagar . Bangalore 560032 and Sony

Phone 22972664 / 57749479

I Prajwal Shetty, purchased not one but two LCD Bravia' for my parents on[protected]. Both installations have not been done. When we call up Viveks they tell us the Sony guys are on their way and then they did not come at all. This happened...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Madhri_Mishra
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of ECS

Address:Lucknow, Uttar Pradesh

I purchased LCD Sony Bravia 32" from Sahu Agency, Gomti Nagar, Lucknow through Loan finance from your organisation (Loan A/c No. 4560CD00016634. I signed ECS mandate for the same. In the month of Sep 2010 Ist ECS was rejected from bank and rejection charges was deducted from my bank account (OBC). I paid the amount through cheque on 22 Sep 10 vide receipt No. 108589. I was told by collection people that there is some problem this time...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meer Arif Ali
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding for product complaint it is under warranty

Address:West Bengal

I have given complaint on 07/10/10 ,my complaint no is 6076735.
We have purchased sony Bravia in March 2010 and it is showing Black Vertical line in the centre and without pressing remote button it automatically get switched on and off.

We don’t want to repair this new Sony TV. We want replacement of this TV with new TV.

I request them to change TV as early as possible.
but they are not responding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pournami
from Thiruvananthapuram, Kerala
Report
Copy

Service Issue

Address:Kollam, Kerala

Dear Sir,

I have purchased one Sony ericsson W20 on 14/07/2010 from Mobile Gallery, Trivandrum. After two months my mobile got some ear speaker problem and quality and clarity of loud speaker was very bad. Since I want to rectify the problem, I give my mobile in afore mentioned service centre for service on 24/09/2010 and the Complaint id was SE310SK113649.

Sky Cell,
Muthoot Chambers
Vadayattukottabr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vipin_31283
from Ajmer, Rajasthan
Report
Copy

Pathetic product, even more pathetic service!

Address:Agra, Uttar Pradesh

hi all!

I want to share my experience here just to make you people aware that yeah i too loved this product in the begining but truly speaking today i regret the day when i read good words about this product frm a mouthshut member and decided to buy this product.

I just want to make others, who are planning to buy this cheap product in coming time, cautios as it’ll prove to be a bad debt for them if they do...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
punam sibbal
from Mumbai, Maharashtra
Report
Copy

keys and voice system

Address:East Delhi, Delhi

I , siddhant sibbal purchased mobile J 20i from Spice retail ltd. D 90 Main Vikas MARG, Laxmi
Nagar delhi 110092 for Rs. 10,500 on 18.9.2010.[IMEI No [protected] . it began troubling me right from day one and i visited your service centre at Janpath , Noida and Laxmi nagar but they were unable to diagonosed the problem. However on 8.9.2010 it just went out of order and the keys stopped working and voice recorded gave a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
smita chaudhary
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

camera stop working in 10 days from its purchasing

Address:Kaithal, Haryana

Hi,

I purchased camera on[protected] from Jannat an authorised distributer of Sony in Karnal....Add.139,kunjpura Road, Karnal . It has stop working in 10 days from its purchasing. When i went 2 the dealer and i said that "the camera is not working . i want to replace this camera.they said we dont replace this camera,and you go to the service center if there will be any problem then they will replace this camera they sent...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajivminhas2010
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ps3 Dead

Address:Gurgaon, Haryana

I bought ps3 2 years back. It shuts off immediately when power is put on. I gave it to service centre and they said this product is not repairable. I have one question toSony India. Firstly while selling the product, did you mention to the client on writing that its not repairable. Secondly, if not do you expect 1st customer spends 26000 and then you tell them to pay 10000 to replace the product.

This is cheating. I want product...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manojarora
from Anand, Gujarat
Report
Copy

Hazel j20i

Address:Punjab

This handset contains 5 MP camera but after two months of buying this product now its not able to capture the pictures in motion clearly.
2. sometimes while calling or receiving a call, there is no voice at receiving and calling end.
3. the music player hangs up sometimes when we are playing the songs from the playlist....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gaurav agarwal19
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in after sales service or not abiding by warranty clause.

Address:Delhi

Respected Sir,

With due respect, i want to tell you that i had bought a sony ericcson mobile (model xperia x10 mini pro) worth Rs 16,309 on[protected] from The Mobile Store Limited, Shop no G-35 vikas surya shopping mall , commercial plot no 18 , District centre Manalam place sec-3, rohini, new delhi- 110085 . It is under warranty of 2yrs.. The display of my mobile phone has got broken within a month.. sir , i contacted...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
haritvm
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequent problems

Address:Thiruvananthapuram, Kerala

Sir,

This complaint is regarding the difficulties i went through after purchasing a K850i mobile during the Warranty period and now after a month after warranty expiry.

Bought the Mobile on : 12/August/2009

First Visit to service centre : 23/November/2009 (3 Months from date of purchase)
Service Centre: Prompt services, Trivandrum, Kerala. Problem : No display,
Work Order No: SE309PS112209.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venkatkiran03
from Hyderabad, Telangana
Report
Copy

slider problem in zylo

Address:Rangareddy, Andhra Pradesh

I purchased sony ericsson zylo on september 13 2010 as i need a mobile phone. It got spoiled within 15 days from date of purchase. I gave it in the service centre and it has been more than 20 days and the product is no yet repaired. Why should the company sell the product without the spares. workordernumber: SE310JS113627. Im in need of a phone and they are taking long time to repair it. I want my mobile soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jainady
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LCD - Remote not fully working

Address:East Delhi, Delhi

Dear Sir,

I purchased Sony LCD - 32" Bravia from a Sony World Showroom in Cross River Mall, Shahadara in January 2009.
The unit works very well but the Remote Control is not fully operational. Mainly the channel swap button in the remote is not working properly. Whenever we filed the complaint, either they didn't file the complaint or once when they filed it, the engineer came and explaining some new technology...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nnprasad
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR CHARGING CONNECTOR & FREQUENT HANG

Address:Krishna, Andhra Pradesh

I have purchased Sony Ericsson W760i phone vide Bill no.20 on 24.01.2009. S.No. B03300MKU6
I have registered the phone through website also. The phone was stopped working completely once and had serviced by the authorised service centre. I suspect the defect in battery as it is not charging properly and shutdowns immediately after switch on. They informed that the software is corrupt and they have updated the software due to which...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy