Sony India Complaints & Reviews

I M PIYUSH JHAWAR I HAVE GIVEN MY MOBILE ON 28/JULY/10 DUE TO A PROBLEM IN VIBRATION AND EAR SPEAKER PROBLEM I HAVE NOT GOT MY MOBILE STILL AND WHENEVER I VISIT THEM THEY ALWAYS EXTEND PERIOD BY 1 WEEK ANY THEY DONOT GIVE ME PROPER RESPONSE I HAVE EVEN TALKED TO THEIR TOLL FREE NO BUT NOT GOT A GOOD RESPONSE I M FACING A LOT PROBLEM DUE TO THIS LATE DELIVERY AND INDESCENT WAY OF TALKING OF THEIR CUSTOMER SUPPORT SO REQUEST YOU TO GET ME...

I have purchased Sony DVD player - DVPSR650PBC/IN5 (Serial No. 8546394) from Vivek Limited in Vadapalani, Chennai on 28th May, 2010. Bill no. is [protected] for Rs 2990/-. No sound is coming in the DVD player (only music comes but no dialogues). I went to the dealer for this complaint, he refused to help in service and told that he only sells and does not provide after sales service.
Is it not the duty of the dealer to provide after...

I bought Sony HDR-CX150E/BC E37 on 10/07/2010 from Radio House Bangalore. The Handicam is having issues while replaying videos/pics when I am using internal memory, while there is no such issue while I am saving in external flash card provided.

When I called customer care for the issue, they asked me to take a Demo. I have requested for a Demo 4 times since I bought the Handycam. Here are 3 SR# which 5603542/5618404/5823411and...

its sony ericsson naite i.e j105i model which i got it l2weeks ago it is not even a week since i started using ...someon has flicked it
Its IMEI no is [protected]...

I HAD PURCHASED A SONY KLV40X250A MODEL LCD TV 2 AND HALF YEARS BACK AT A COST RS 1,40,000 LITTLE DID I REALISE A PRODUCT FROM SONY WILL GET SPOILED SO FAST.

ITS PANEL HAS BEEN SPOILED AS A RESULT THERE IS NO PICTURE U CAN ONLY HEAR THE SOUND.IT HAPPENED ALL OF A SUDDEN.I CALLED UP SONY REPAIRS TO MY SHOCK THE MECHANIC TOLD US IT IS A B2 PANEL MISTAKE I DOUBLED CHECKED WITH MY COUSIN WHO IS A ACE REPAIRER HE BOUGHT A BRAND...

i bought j105i mobile at 24th Dec 2009.IMEI NO-[protected] after Sometime i Opend camera For take a Picture but camera is not opened some time opened but most of the time does"nt opened j105i. then i gave it in service center on 15th July 2010 and they said it is a software problem and they called me to get the mobile....they changed mother board and the default Fault is resolved they give it to me on 26th July 2010.After Sometime...

COMPLAINT ON FAULTY LAPTOP DELIVERED AND ALSO BROKEN DURING SERVICE PERIOD

Sir,

I have bought a vaio laptop of model VPCEB26FG White laptop on 05.04.2010 in
Sony show room present in Vellore,TAMILNADU,INDIA. named as

SONY
Darling Digital World ltd,.
#3/2 Officers line,Vellore...

I HAVE PURCHASED A SONY ERICSSON MOBILE HANDSET W705 SERIES, ITS UNDER WARRANTY, WITHIN 10 MONTHS ITS NAVIGATION KEYS ARE NOT FUNCTIONING, I CANT SEE MY CONTACT DETAILS, I CANT SEE MY MESSAGES & EVEN I HAVE NOT TAKEN ANY BACK UP OF MY CONTACT DETAILS. I WENT TO THIS SO CALLED SERVICE CENTRE OF SONY ERICSSON RT OUTSOURCING VIKHROLI (WEST) MUMBAI. I WAS NOT AWARE THAT IT WILL BE THE WORST DAY OF MY LIFE. FIRSTLY THE RECEPTIONIST OF THAT...

I the undersigned Mr. Jay Shah had purchased a Sony Ericsson Vivaz mobile handset IMEI no: [protected] on 22/05/2010. Since the date of purchase I was facing problems using my mobile such as ‘restarting, mobile hangs, also hangs while recording videos, slow working’. And finally my mobile handset stopped working.

Hence I visited Sony Ericsson service centre for a solution to this manufacturing defect. The Job Sheet...

Hi Sony India,

This is the most frustrated Cx you migh thave ever handled. I loved Sony for its quality only and thats why i bought the most costliest thing i have ever purchased on my own, an E series Sony Vaio Laptop worth 41k.
VPC-EB24EN is the model. After 4 days the laptop showed what worth it is. It gave me an error while booting. A black screen with error " Operating system Not found". What the [censored]...

Sir

i have purchased sony ericsson W595i from Hotspot on 16.10.2009. after using for 7 months i start facing problem in my handset. first problem i faced was phone sliding problem not smooth. after that it's * & # keypad button stop working. finally black dot appear on the screen(photo attached).

when i go to customer care for having solution for my above so many problem than they do not respond me positively....

Read the all below emails, which is self explanatory


Dear Sir/Madam,

I regret to inform you that, finally, u have not repaired my Sony Ericsson W810i handset even after taking 1 month of time at service centre and returned it without repair saying "Not repairable".
For this, I had already sent 7 reminders by email (attached for your reference) and regular telephonic followup, but very...

In March 2010 I purchased a Sony 40" LCD TV for almost Rs 65K. This was within few days of its launch. In less than six months it started showing bad colors. It took Sony India more than 10 days to diagnose the problem and now they say that they will not replace but repair it. Even though the warranty terms are valid for repair but having bought the most expensive television set one does not buy these troubles. It is also a head racking...

I purchased Sony Viao E Series Laptop, Model No. PCG71311W , Serial No. 7001442, from Croma Malad (Invoice No.[protected] on 29th May,2010 with 3 years extended warrenty.

Soon after I bought my laptop in the month of June on 15th June,2010 it started giving me trouble. The machine refused to switch on.

I took the laptop to Croma Store but they asked me to take it to Sony Service Center in Saki Naka, Mumbai.br...

sir ,
this is vijay chauhan from new delhi . i have purchased a sony ericcson g900 cell phone , after few month the set have many complaints , e.g its display's not working properly , charging jack also not worked . after facing so many complaints i submit my mobile phone to - noida sec 18 service center , they repaired my set but after few days later , the same display problem arises and its touch pad also not worked . after...

Hi,
This is Johnson from Chennai crying with your sonyericsson C510 Mobile, You know I bought this mobile on Jun 27 2009 and it was pleasant and lovely to use the slick and stylish C510 but that was only for few months, I was having a problem with my handset about not being charged properly and I need to hold the adaptor connector into the handset for some time in order to power it up since there was some fault on the board so I gave...

As per all my records my name is Soni Mini George. But in PAN card, they have given Sony Mini George. So i want to correct the spelling of the name....

Hi,

Here i am tharanipathi from tirupur working as project analyst and developer in Probeseven.
Before 20 days i bought a SONY VAIO (VPCEB24EN) laptop, but now this week i got some hardware problems in the lap, but even though i gave my laptop for servicing to near service center in tirupur -KG Electronics.But from their side also iam not getting proper response till now, they are not saying proper delivery period and...

To.
The M/S Sony Ericson
Corporate office

Dear Sir, Third Reminder

Sub:- Complaint regarding Sony Ericson cell phone handset and about worst service approach of authorized service center Gulbarga Karnataka –India. (Battery is also damaged)

I purchased one (1) PC Sony Ericsson bearing model no. Z555i (IMEI no.[protected]...

Recently I bought u5i (Vivaz) in April 2010 & it started giving some charging problems in June 2010. On July 3rd 2010 I took it to the Authorised service centre in Thane (Ccom Service, F11, First Floor, Eternity Mall, Thane West 400602) & submitted it for repair. The Person was trying to prove that it is physically damaged to avoid warranty claim & wrote Scratches found on body. When I asked him where he can see the scratches...