[Resolved]  Spidigo — no speed availability

Address:

Ahmedabad, Gujarat

i am using spidigo internet service since last 6 months. i have paid advance rent of 6 months as demanded by the company and they has assured me that i will get 256 kbps speed in day time and at night i will get 512 kbps speed. but i am not getting this speed at any time. I have complained several time but i have not received any response from the company. Latest i have complaint on 18/11/2010 comp. no. 18SP055 but i have not received any response from the company. They have assured me that our engineer will come to your place ans solve the problem but till date i am helpless. today on 20/11/2010 i have again complained for the same speed problem but no resposonse from the company and as usal answer "engineer will come to ur place". I have demanded the telephone no. of Mr. Femil Patel who is manager, Mr. Pankaj Lanjewal the higher officer and Mr. Abhishek Jhaveri the owner of the company but the person mr. jadav & mr. viral who were on line has refused to give the telephone number. Please do needful and arrange to refund my whole money which i have paid on the trust for getting exact speed which was assured by the company and take legal action against the company for not giving the services to the customers.