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SPiDiGO Complaints & Reviews

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Last updated Nov 3, 2020
Complaints 874
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+91 98 9898 7394
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401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India
380054

SPiDiGO reviews & complaints page 35

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C
cubit healthcare
from Mumbai, Maharashtra
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Crediting the available balance for User Id: prabhat1980

Address:Ahmedabad, Gujarat

Respected Sir / Madam, Our Spidigo User ID is PRABHAT1980 and it’s been more than one year since we have issues with their network and connection as we have complains regarding interrupted services every now and then. Past last 3 months we have requested for the termination of the connection and crediting our available balance but we never received proper response from their end....
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G
gandhisunil
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net not working properly

Address:Ahmedabad, Gujarat

SIR I AM COMPLAING ABOUT YOUR NET AS YOUR IS NET IS NOT WORKING PROPERLY NEARLY 80-100 COMPLAINS HAVE BEEN REGISTERED YOUR PERSON SUKHWINDER IS SAYING WAIT FOR 5MINUTES AS CONNECTION HAVE BEEN TAKEN FROM THE DATE ANY PERMANENT SOLUTION IS BEEN TAKEN OR GAVE MY MONEY REFUND KINDLY REQUEST YOU TO SOLVE THIS PROBLEM OR CANCEL THE CONNECTION OF ID- GANDHISUNIL FROM THIS DATE...
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Sohil Shekhaliya
from Mumbai, Maharashtra
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Pending Installation/ Refund

Address:Ahmedabad, Gujarat

I have requested for new Internet Connection on 12.02.2015. Application No. is A 547770. The Company executive Mr. Sakib ( M. [protected] ) has collected cheque 0f Rs. 4450/- from me on 12.02.2015. Till today ( 04.05.2015 ), neither installation is done nor refund. I have mailed at [protected]@spidigo.com on 25.02.2015 and on 04.05.2015 for pending refund status. But i have not received any clarity for same. I request you to help me for...
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S
Shivam G
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About speed concern

Address:Ahmedabad, Gujarat

Hello Sir,

user id= shivamgadani

registered mobile number=



Plan 2Mbps and Night Zoom 4 Mbps.

i didnt get a speed of 4 mbps. i had made lot of complaint. Your engineer tried Reboot the device, Change mac id remove auto login changed device. But no solution at all. i had tried all things but there is no resolution.

I'"m attaching screen shot...
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R
Riddesh Kiyada
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internet Problem

Address:Ahmedabad, Gujarat

We have been facing too much problem, even after complaining numerous times the problem is not resolved yet. Pathetic is the customer service and not delivered what said. the employee says we will get the refund while for the deposit when we renew the package and we go to take refund at spidigo's office we get a different reply and are told that we would not get the refund. Tired of complaining again and again for not having the proper internet...
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L
laljigajjar
from Mumbai, Maharashtra
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SPIDIGO service and connection very bad and poor

Address:Ahmedabad, Gujarat

SPIDIGO connection last 6 month not working properly at night plan, i had taken night zoom plan from spidigo and paid 8000 rupees advance, but at night daily stop connection from spidigo, and when i complain to spidigo customer, "our engineer will call to you" and called came from engineer... what's problem? after complain some time automatically start working...PLEASE DO NOT TAKE CONNECTION OF SPIDIGO...engineer's behaviour bad...BAD...BAD...WE...
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Address:Ahmedabad, Gujarat

spidigo have third class service for any of complaint. complaint register kar dete hai but engineer koi nahi aata. automatic complain close ho jati hai... lost network problem is more nd more time. no solution for this problem.. 2 mbps plan but no speed in connection.....
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P
pk15
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst experience and no one wants to response

Address:Ahmedabad, Gujarat

I got a new connection on 10/1/2015 and 2 days from my connection the internet has been on and off and there is no sign of stability, I have called more than 30 times to the customer care and they also just register the complains and tell us that the engineer will come and no one will come .
The person who come for installation does'nt even know that where their company tower is and where to place the modem and does not carry...
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L
laloo.patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Biggest Liar ever I saw in my life

Address:Ahmedabad, Gujarat

Spidigo shall change their name and shall keep "Nevergo" the biggest mistake I did is by paying in advance for 7months, now they did their hands up to me. Poor speed has ruined my digital life, dont know what kind of fun they are having by facing thousands of people complaining every moment. I got 2MBPS plan but never receive 0.02MBPS this is the worst company providing poor customer service as well. If you cant provide service then you...
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Digvijaysinh chauhan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

most horrible services ever experienced & big LIERS of the world

Spidigo person telltelling me we wll do every thing, eevery setup we wll do but they dont do anything & when we need help they simply tell us that they wll call back us but no replies . Spidigo people took my 9000 & it had been 10 days i m not getting my internet services . I called them 100 times even my fone bill have gone more than 100rs in calling them ttill date i m not ggetting any help MMOST HORRIBLE SERVICES . & the person...
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R
Raval Utkarsh
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Net Speed is very slow

Address:Ahmedabad, Gujarat

userid - utkarshraval I have compain about net speed 2-3 times that my connection is at working on very low speed compare to my spidigo plan (512-600 kbps).. But there is no proper response from technical department & no solution for it. I just waste my time after showing my interest in Spidigo. I hope after read this I got all things proper because no mail compaints are taken seriouslly by spidigo....
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hv432
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding speed

Address:Ahmedabad, Gujarat

i am from bhimjipura, nava vadaj, ahmedabad 380013 my name is harsh mistry my contact number [protected] i having a plan of 1 mbps and the prblm is i m getting 0.79 kbps .. the company is telling they cant do any thing for this.. engineers are newly appointed in the company so they cant do it.. i m frustrated from this company ...i have all the recordings and more than 100 times i have called to the company.. and no one is taking responsibility...
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S
Sidhesh Shah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Services

Address:Ahmedabad, Gujarat

Spidigo is the worse internet company I have ever seen. I have registered complaint for more than 3 times in a week, yet my problem is not resolved. Their sales man do not know how to talk with the customer, their technician never picks up the phone and once your have tried, if you try again you will find their phone switched off. Trouble Ticket No:[protected], Trouble Ticket No:[protected], Trouble Ticket No:[protected]. Please help to get...
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M
maulik2425
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

net is not working from last couple of days

Address:Ahmedabad, Gujarat

My internet is not working from last couple of days, when I submit my complain their person come to my house and just do something and they say to house wife that it has been resolved but it was never resolved.. They are making fool and one of the pathetic provider in Ahmedabad..i need my money back ..They are fraud and cheat company.. They dint respect to any customer.. My login id is maulikkp. i am running IT business and i...
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Sidhesh Shah
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to get the stable services from Spidigo

I have never come across such a worse service in my life. Most ridiculous company I have ever since. Third grade of sales personal who do not know how to deal with customer and same grade of technician who never pick up the phone and once you call them they do not receive the phone and then all of sudden their phone gets switched off. I want refund and do not want to continue with the service. Do the needful and return my money else would...
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V
vaibhavngoel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Continuous harassment from Spidigo

Address:Ahmedabad, Gujarat

Login Id: vaibhavgoel Last week I logged complaint Trouble Ticket No:[protected] . No one from the company is even bothered to call me on my registered mobile Number whether it is being solved or not or even I am facing the same problem. I am fedup with the services provide by spidigo. It is a regular practice that when ever I connect internet of spidigo at my pc it frequently gets disconnected. I complained many times with the customer...
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Prarthi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAYED SERVICE PROVIDING FOR COMPLAINTS REGARDING BROADBAND

Address:Ahmedabad, Gujarat

I have very bad experience with SpidiGo Broadband Service. I took unlimited plan for internet and paied 6 month advance and now from last 2 months net is down so many times that even I cannt count. So many times I complained for this, but dont know how these people are working. They fix the problem, then net will work for 1 day, 2 day, or a week and then again down for 2-3 days. Then again, we have to complain and they will took as many days...
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vaibhavgoel123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fed Up with Drastic Broadband Services

Address:Ahmedabad, Gujarat

Login Id: vaibhavgoel I am fedup with the services provide by spidigo. It is a regular practice that when ever I connect internet of spidigo at my pc it frequently gets disconnected. I complained many times with the customer care but they cannot solve the problem. I request you to please disconnect the connection & refund my balance amount paid in advance to the company. Kindly solve the problem or refund my money at the earliest...
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Ramdhan Meena
from Abu Road, Rajasthan
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Non installation of broadband internet connection regarding

Address:Ahmedabad, Gujarat

Payment of Rs. 4450/- has been paid alongwith copy of PAN card and Photograph by Varsha Meena for intranet connection at 12A, Signature Residency, Thaltej, Ahmedabad on 8.12.2014. However, no intranet connection has been given upto till date. Moreover so many times matter has been discussed with Mr. Pathak Patel and his assistant Rafiq Mansuri. Complaint at your office has already been made two times at your office also. My husband has also...
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icjain
from Mumbai, Maharashtra
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worst service ever seen in my life

Address:Ahmedabad, Gujarat

Spidigo is the worst company i have ever seen . Worst service, worst customer care, worst engineers, worst sale executive. THe only thing they know is to speak Iies as much as they can. Please dont take spidigo even if they give u for free. They are cheaters. Takes money in advance n giving worst service. U Will definately regRet for choosing spidigo. Better to do charity than to choose connection of spidigo....
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