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SPiDiGO Complaints & Reviews

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Last updated Nov 3, 2020
Complaints 874
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134
Unresolved
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+91 98 9898 7394
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401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India
380054

SPiDiGO reviews & complaints page 40

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Address:Ahmedabad, Gujarat

My spidigo ac no. A[protected], I have started my service on 21/08/2013, since started I am unable to get proper Internet speed, it get often disconnected, when contected customer care they reply engineer will visit to your place within short time but engineer never visit our place and problem get resolved after two days... how it is possible every time? Again after 2-3 days again Internet service get disconnected, this is continue from 6 months....
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A
Alpesh Valia
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Regarding Internet Speed issue

Address:Ahmedabad, Gujarat

I have bought 2 Mbps Internet plan from Spidigo about 3 months ago. I have paid amount for 6 months.Since, one week I am facing issue regarding Internet Speed. I have filed complaints for the same. But, they are not taking any action. My last complaint ids are :[protected],[protected]. These both complaints have been closed before the issue could be resolved. My Username for Spidigo is : varun89 Even, since last 2 days, they are not...
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D
Dipesh Patel
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting proper services

Address:Ahmedabad, Gujarat

I got the connect from Spidigo on date 11-Jan-2014 and its not working till this date. When I am trying to call support person at[protected] getting busy tone alway. After trying 30 to 45 minute - support was telling me that engineer would contact you - but not one is contact me about the services and next day morning getting support ticket close message. After the calling again - I reopen the ticket and waiting last 3 days and get the...
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D
drnilesh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to surf since today morning (5/12/2013)

Address:Ahmedabad, Gujarat

hi, I am the user of Spidigo Broad band service. I am using Business plan 1 MBPS. My complain is since today morning, as I am not able to open the web page nor I am able to open the spidigo home page for login.. So, kindly sort out my problem as early as possible. I had telephonic talk with customer care dept. today at around 4 PM, but there was no any assurance so kindly look into the matter. One more thing, I am not receiving the...
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S
sanjaymakwana_2312
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SLOW

Address:Ahmedabad, Gujarat

My client id is sanjaymakwana2312 and having your broadband connection at Bopal but I am fed up with your daily problem of your slow speed and connection termination problem.Every time your untrained person coming and solves problem temporarily and again problem starts with 1 hr and problem persists.You are requested for look into matter and do some concrete action for solving my problem of very slow speed and frequent termination of broad...
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H
hardik1988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst internet connectivity and worst customer support

Address:Ahmedabad, Gujarat

HI, I have a spidigo internet connection since last 3 years. From last two months i have been facing very bad experiences with spidigo internet connection. Whenever I start my computer and login to the spidigo, every time i face the bad connectivity. Earlier i thought there might be a problem in my computer so i crossed check with another computer as well but the same problem. Within last two months i have been created lots of tickets...
+1 photos
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C
chiragpatel1992
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting Internet speed after complaining 100 times on customer helpline number

Address:Ahmedabad, Gujarat

I have taken spidigo 2 mbps unlimited plan for a year.My ID is JASODA01 .I stay in Ahmedabad. I m complaining spidigo about not getting speed from last 1 month, but I m not getting any solution about the problems. I have called 1000 times to get solution for the issue but there is no progress and every time I call them they say we will send engineer next day but they r not sending any 1and u can check the call record that I m complaining...
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H
hitendra shah prolate
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

taking payment but not providing connection or refund

Address:Ahmedabad, Gujarat

I am Hitendra (Mobile [protected]) having complain against SpidiGo for broadband connection. I had given cheque to Mr Anoopsingh (M) [protected] of Spidigo on 21.9.2013 after talking with his senior Ajay Gupta (M) [protected]. As pe him we need to pay full amount of Rs 4550/- for 30GB, 20 Month plan + Rs 1650/- for Router, so I had given full amount cheque of Rs 6200/-. I was told that the connection will be established within next 2-3...
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A
ahtripathi
from Ahmedabad, Gujarat
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Internet not working since last month

Address:Ahmedabad, Gujarat

I have opted for Broandband service. I have paid for 12 months. Many time service gets fail and to get it repaired have to call number of times. This is the problem of each month. my user id is achaltripathi When I log the complaint through phone they said Engineer will visit but since last 4 days no one has came. When I asked customer service person[protected] to provide escalation contact details or Engineer contact number...
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i have taken spidigo connection of 1.5 years in the period i have used used this service due to bad service there is always problem of server down, low speed, when i call to there customer service centre there is person who can give me the right solution.There is seniors who handle the call if there executive cant help there customer.After all this when we reach to there main office they says we will talk to our seniors give us some time...
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P
pbhoo71
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Not fulfilling the commitment

Address:Ahmedabad, Gujarat

Hello, Spidigo is a company which never goes with its commitment. They tell us to solve the pb in 48 hours. But it is nothing like that. I asked for the engineer to visit at my place it came after 8 days the complain. Now I gave for the cancellation the spidigo manager told me that you would be getting the cheque 25 working days its more than a month no response from their side. And they have changed the number. As they always do. I am...
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H
hardik1988
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Internet connection and worst service

Address:Ahmedabad, Gujarat

Hi, My self Hardik and my spidigo username is hardik88. I would request all of you that dont buy internet connection provided by SPIDIGO. it has a WORST internet connection and it provides worst services to the customer. I am facing problem with spidigo since last couple of days regarding inconsistency but still they dont provide permanent solution for that. I am very eagerly waiting for my spidigo plan to complete so that i can...
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P
paulraj nadar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Ahmedabad, Gujarat

Service that provided by spidigo is not satisfactory. They are not connected broadband to home ([protected]@60, [protected]). Engin eer visit are went in vain. so, please disconnect my service and give the refund amount of Rs.4449/= paid via chandra net pvt ltd, ahmedabad(spidigo). receipts no 13-14 6550 dated[protected].
Thanks
[protected]@60...
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N
nppoduval
from Mumbai, Maharashtra
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NON INSTALLATION OF BROADBAND

Address:Gujarat

I have applied for a new connection of Spidigo through a
representative Mr. Ankit Shudra (phone no. [protected]) and given Cheque for 15 months
subscription for 512kbps/unlimited plan. The cheque has already
cleared but the connection is not installed and the r representative
giving answers like 2 hours, within 1 hour and the engineer is on the
way etc.etc. and the connection is not installed. Now the...
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J
jignamistry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor service

Address:Ahmedabad, Gujarat

i have taken spidigo broad band connection since 27/9/12. they give me package of rs. 6399 for 12+3 months for tariff plan 512-600-untp-15m. approximately after 2 months of taking plan various problems like less speed and no network access started. it continued for approximately one month during which period i complained endlessly almost every 2nd day. they will come at some time and will fix it and again after two days i will have to complain....
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V
vijaymodi_81
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SPIDIGO worst internet service provider in Ahmedabad

Address:Ahmedabad, Gujarat

SPIDIGO worst internet service provider in Ahmedabad:

Spidigo UserName: vijaymodi_81

Today I have faced a major problem with SPIDIGO internet service provider in Ahmedabad. I am trying to contact them on their complain number[protected] since more than 4 hours, however this complain number was coming busy. When I have called on their another number:[protected], they were calling me to call on complain number....
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Parth Dave
from Ahmedabad, Gujarat
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didn't give me my refund

Address:Ahmedabad, Gujarat

that chandra net. pvt limited (spidigo) can not give me my refund even though they failed to provide better services.
every time i personally visit their office they told we will check if the problems can't stop then we will give you refund. i visited twice but they don't gave me refund.
even though i have data or you can call it a profs of their bad services
this is the photoes of their device as you can...
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N
nits.vaghela
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need Refund Back

Address:Ahmedabad, Gujarat

My Self Nitin R. Vaghela. I am living in Ahmedabad, Gujarat. Approx 30 day before I have apply for Broadband Service of SPIDIGO in my area Isanpur. I have made payment via cheque.

Due to some technical problem I can't get service of broadband, so I called up your executive for refund my money back. Its more than 25 days I didn't received any kind of cheque. So, It's my request to you please look at out this...
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M
malav1709
from Mumbai, Maharashtra
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Bad service , not responding to the complaints

Address:Ahmedabad, Gujarat

Not responding to the customer's complaint inspite of complaining many times to the customer departmrnt of SPIDIGO BROADBAND SERVICES.
My internet service is facing problem since 10 days at home aswell as at my office but no respond frm the spidigo has yet came.
The two username which i am holding are :-
1.) bhatt_93
2.) nilima.
Since 6 days they are making us fool that enginner would come to u soon...
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A
asgar029
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working properly

Address:Ahmedabad, Gujarat

Dear Sir,

i just take a internet service from spidigo from last three to four month but from first day internet is not working properly some time working fine some time slow but some time not working for four to five days and when i call which is not toll free[protected] they promise to send network engineer
but engineer coe after three two four days and i allready paid 7500 for 15 months even i offer to cut the used...
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