SPiDiGO Complaints & Reviews

I have opted for Broandband service. I have paid for 6 months. Many time service gets fail and to get it repaired have to call number of times. This is the problem of each month.

my user id is devendra25

Currently since last 4 days I am not getting even home page. When I log the complaint through phone they said Engineer will visit but since last 4 days no one has came.

When I asked customer service...

I first call spidigo for giving me wifi router in februry 2013, they told me they will come and collect money within a week, but no one came to collect money, i reminded them 2-3 times to come and collect money.
after a month i re called them to come and set my wifi router in march but again no one came.
then on 2 april a register complain to set my router configuration(as something has to b configured in spidigo itself, not...

My log In ID is Kamini.Satyawadi and Contact No.[protected].

There is a problem with my net connection since 20th March, 2013.

I have lodged a complain with the customer care number +[protected] on 21st March , 2013 with the above mentioned complain No.[protected].

I have been spoken to your customer care executive on each daily basis after the complain has been lodged for the solution for...

I have purchased revolution biz plan on 3rd march 2013. since last 7 days, the Broadband is not working. I have complained more than 10 times. As your technical person hasn't come to overcome problem nor the sales person Mr. Tejas is listening. Kindly refund my amount which has given to you. I have also complained for TRAI under consumer complaint redressal regulations, 2012.

kindly solve my problem or otherwise kindly...

I am using Spidigo broadband service from more than last 3 years!
Occasionally i find problems with services but in 2-3 days they resolved the same.
But this time from last 1 1/2 month(45 days),this services are not working properly.
I registered complaints to them,but surprisingly after 1 day they closed the complaint without taking any action.
They even do not bother if my services are working or not!
more...

Dr. Neha Niraj Shah
Madhav Informatics,
7, Sharan Residency,
Vasana,
Ahmedabad

I have applied and confirmed for the SPiDiGO. Internet & Broadband Services on the date of 28/02/2013 with the sales executive named Bhupendra Chauhan. My office oppning was on 01/03/2013 and i was given assurance by the sales executive that the installation will be completed before 01/03/203 11.30 AM. I have paid...

Worst internet service spidigo (dis connected every 20min)

SPIDIGO BED SERVICE PROVIDER
SPIDIGO BED SERVICE PROVIDER
SPIDIGO BED SERVICE PROVIDER
SPIDIGO BED SERVICE PROVIDER
SPIDIGO BED SERVICE PROVIDER
SPIDIGO BED SERVICE PROVIDER
SPIDIGO BED SERVICE PROVIDERSPIDIGO BED SERVICE PROVIDER
SPIDIGO BED SERVICE PROVIDER
SPIDIGO BED SERVICE PROVIDER

I request...

Respected Sir / Madam, i have an internet connection in my office since october 2012 from spidigo. the connectivity of internet connection was totally down since 29th December 2012. i have called to service department (call center like) they replied me that engineer will soon come to your office and solve the problem but till date no one has come and even when i demand direct cell no for their seniors they told me we can't give you seniors...

I have made payment for a new connection of 1mbps unlimited plan for 15 months on 10/12/12, the company representative told me that the installation would be done in 3-4 days and the service will start working..but as on 2/1/2013, the connection has not been started and no installation is yet done...also they dont pick up my calls or dont even respond. Please help me out...

Hello Sir,
From the Spidogo company I have take internet plan it name is "Revolution Biz " according that plan the company provide me 1mbps speed,
But I never get at least 970 kbs speed.
I have getting always a low speed like 800kbps,400kbps some times 115kbps pseed although they promise me that you should getting constant 1mbps speed but I have never getting constant speed.

I am always call...

My id is akuravi with spidigo..Since they are not available on complain no [protected] as the number is always busy I could lodge my complain only sometimes if I try early morning or night.My 3 complaints were closed by them w/o attending.They are always promising action but no action is taken.I think there is some problem with the staff and officers who are not giving service purposefully due to some grievence with the management and the...

Hello Sir,

I had paid 10000/- Rs to Spidigo Internet broadband connection employee dated 28/08/2012 for installation of broadband service at my home.
But still there is no any response from this company and now he is not receiving my calls and ignoring me. Don't know what to do now.

Please help me to solve this problem....

Dear Sir,

Since last few days my internet services not working and I have complain the the customer care so many times for the same but no one responding and person Mr.Jignesh Dabhi who is sales person is not picking the calls since last 2 days and avoding for the same.....I have mail to the related authorities bot meaning of it no reply since last 2 days ....i am losing my business due to internet connection as my business...

User Name: ohmshivam
Your Tower Area:- Behind Vishal Mega Mart, S. G. Road ,Nr. Gurudwara, Bodakdev

Since 30th April 2012 your service had crashed and I have to complain for stop internet access for numerous time, If your company could not establish smooth and unbreakable service pl. close my account and return balance amount immediately otherwise i will compel to take legal action against your company in consumer court...

I am facing network problem and they are not able to fully solve the problem. Their engineer visited 4 times. Changed antenna finally, but still the problem persists. Their engineers do not respond. Call center is most pathetic. Its not possible to reach out any responsible person. There are no appellate authority. Customer care do not generate any trouble ticket.

This problem is unsolved since more than 6 months.
br...

myself stopped broadband services from spidigo due to bad service. since last three month. I applied for security deposit , my ticket no. is[protected] dt/- 5/4/12. but till date i cannot get refund. I contact customer care but I can n't get Proper response from the custmor care.. your executive told me that callback within few minutes from the concerned department but still nobody contact me. I contact...

I am a User of Spidigo broadband services company which is based in Ahmadabad , since last four days I have no internet connectivity . I have been calling the support centre for last 3 days with only a response that we will send our service guy to get it done .My complaint number is[protected].

The amount of agony that I have gone through is tremendous as lot of my work has got stranded , and the amount of nonchalance shown...

EVERY WEEK I COMPLAINED THAT MY INTERNET IS NOT WORK ,STATUS IS UNPLUGGED EVERYTIME, FROM LAST 2 MONTHS I MAKE MANY MANY COMPLAIED BUT THAY DONT CARE ABOUT AND NOT GIVING PROPER ANSWER BY STAFF, THEY CHITING WITH CUSTMER. EVERY TIME THEY GAVE ANSWWERD THIS TIME WILL FINISH YOUR PROBLAM PERMANTLY AND THEY GAVE COMPLAIN NO. BUT DONT CARE ABOUT CUSTMER COMLAIN, TODAY AGAIN I COMPLAINED SAME PROBLAM THEY GAVE ME COMP. NO. IS[protected], BUT NOW...

i haven't got speed since i have got this connection after so many complain i have decided to close the connection but the spidigo company officer Mr. Dushyant patel not responding my phone. i have try him for 70 - 80 times but he is not responding and not ready to talk to me. i have tried on Mr. Dushyant Patel's Mobile [protected] but no reply so i think company is cheating with customer by wrong comitment...

First I will give you the brief details of the my self and the problems that I have faced. I want the assistance for this.

My name is Nilay Shah, residing at 11, Vinil Park II, B.h Gurukul School, Isanpur, Ahmedabad,
Since past 1 year i am using Internet of Spidigo Broadband and Internet Service. There were some problems during this period and I have booked several complaints regarding the same. While taking this service...