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SPiDiGO Complaints & Reviews

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Last updated Nov 3, 2020
Complaints 874
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134
Unresolved
740
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+91 98 9898 7394
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SPiDiGO Head Office Address

401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India
380054

SPiDiGO reviews & complaints page 38

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H
Hitesh Panchani
from Noida, Uttar Pradesh
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Poor Service, Not giving me refund

Address:Ahmedabad, Gujarat

I have purchased SpiDiGO Internet connection plan worth INR 4100. Their service is so poor & I am not able to stay connected to Internet for an hour long. Frequently getting disconnected. I have lost my 30000 RS business because for this issue. Now I have decided to close the plan & get the refund. They are not ready to pay it back nor giving proper service. Support team insist his customer to visit their head office personally to...
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immy1973
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Net not working

Address:Ahmedabad, Gujarat

I have lodged complaint for my user Id: m.d.pathan on 5.8.2014 vide complaint ticket no.[protected]. since last 10days I have call to spidigo customer care and every time they reply that technician visit today at u r home. I ask customer care person to give me ur executive number but they denied. kindly do the needful....
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J
jjs555729
from Aurangabad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Net Connectivity

Address:Ahmedabad, Gujarat

Detailed mail which was send to [protected]@spidigo.com on dt.16/08/2014, after that i called their customer care no at 16:54, i received a reply that we send a person to resolve my complaint, this type of answer i had getting from last three day but still my complaint is not resolve. Sir/ Madam, This is in reference to our complaint lodged with you on 13th Aug at 21:25. It is noted that has per our contract it is presume that the complaint...
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A
arth3592
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no service

Address:Ahmedabad, Gujarat

i recently upgraded my internet wifi plan. but i dont get even half of the speed. and the speed is so less that internet hardly works and fluctuates. i called their complaint number 6 times in last 2 days but they dont do anything. the complaint is registered by telephone operators and they dont make the technician call back. really frustrated with the service. my plan is of 2mbps and look at the speed in the photoproof....
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P
pray
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working properly and never received speed

Address:Ahmedabad, Gujarat

i have spidigo but it's not working properly and also i never got the speed from this firm.it;s my humble request please do the step for me otherwise i will chang this net. and if you can't do this so please help to me my refundable amount, user id ::: ashwin vaghela...
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A
Angel Paghdar
from Delhi, Delhi
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Still not get internet connection - money paid already

Address:Ahmedabad, Gujarat

Dear Sir, we applied for the internet connection before 10 days ago back from now and still not get internet connection. if we tried to contact person from spidigo but they dide'nt replay properly. we already paid amount 6300. please suggest us what should we do. thanks...
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B
bhatt.technocrate
from Bengaluru, Karnataka
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SPiDiGO - Internet connection not working from last 18 days

Address:Ahmedabad, Gujarat

I have spidigo connection at my home which has not been working since last 18 days...Everyday I am calling twice to customer care of spidigo..and register my complaint, also I have sent 6-7 complain mails ...but no response from company neither any executive has visited my place for solving issue.. my user id is - darshit.bhatt ...plz help me in solving this problem as soon as possible... Darshit Bhatt Mob; [protected]...
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A
amit2144
from Mumbai, Maharashtra
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connection not working from last 15 days

Address:Ahmedabad, Gujarat

I have spidigo connection not working from last 15 days...i called at customer care of spidigo..and register complaint 7 to 8 times...but no executive visit at my place for solve issue..my user id is...rameshkapadia...plz...solve this problem as soon as possible...do it needfully......
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A
amit2144
from Mumbai, Maharashtra
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connection not working from last 15 days

Address:Ahmedabad, Gujarat

I have spidigo connection not working from last 15 days...i called at customer care of spidigo..and register complaint 7 to 8 times...but no executive visit at my place for solve issue..my user id is...rameshkapadia...plz...sokve this problem as soon as possible...do it needfully......
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A
abhijeetkumarsingh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working even after repeated complaints

Address:Ahmedabad, Gujarat

Dear Customer Care Team, I Abhijeet Singh have been using your Spidigo connection since last 2.5 years. I am living in Manipur, Bopal, Ahmedabad. My internet is not working since last 10 days and after repeated excuses my complaint was lodge with Spidigo Trouble Ticket Number[protected] on 03/08/2014. Since 03/08/2014 i have been calling spidigo help line customer care number repeatedly on continous basis but there has been no...
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H
hardik.xds
from Surat, Gujarat
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Refund Issue

Address:Ahmedabad, Gujarat

A sales person from spidigo collected 9400/- cash on 15-july-2014 for a new connection and when engineers came to install device on the same day, they couldn't detect signal so they told us to apply for refund and we did too. They also told that refund will be done within a week but till today (25 Days) we haven't received refund and no one is responding or attending our queries and there's no authorize person's contacts are working. They...
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G
goyald123
from Ahmedabad, Gujarat
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Spidigo got six month advance money so never reply

Address:Ahmedabad, Gujarat

My Spidigo Internet connection id dngoyal, it was stopped from last sturday. i was complaint to spidigo custmer care more then 20 times but nobody comes for attend it. My company paid six month advance (1 MBPS ) rental and customer care person told one sentence "complaine forward to technical team". As per communication with Rupal Solanki today they can't transfer call to any higher authorities to resolve complain you must have to visit at...
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V
vipulpatel149
from Visnagar, Gujarat
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No connectivity from 1 week, nobody attend complaint from 1 week

Address:Ahmedabad, Gujarat

My spidigo internet connection id vishnu58, it was stopped from 1 week.i was complaint to spidigo custmer care more then 20 times but nobady comes for attend it.custmercare person told same sentence "complaine forward to technical team".they never given anybody higher aurthorities contect no. for solve complain....
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A
alpsjoshi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spidigo not replying after taking money (spidigo member no : 7819813545)

Address:Ahmedabad, Gujarat

I have approached Spidigo broadband service for my office. As soon as I have contacted within a day your sales executive came and collected document and cash money Rs 6500 (2mb unlimited 6 months)and promised me that connection is feasible at this place and our broadband service will start within the 4th day.And off course I have submitted my document as per your company norms. they said router installed in max. 3, 4 days, after 3 days they...
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K
komalmanani
from Ahmedabad, Gujarat
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Internet is not working

Address:Ahmedabad, Gujarat

I have brought 80 Gb Plan. It was working fine before 2-3 months. but from the 2-3 months internet is sometime working ans some times not. we have already complained so many times but didnt get result yet. The customer care people told like tower has been collapsed. Still they are not giving us any other option....
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H
himesh.777
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet

Address:Ahmedabad, Gujarat

We have a connection of Spidigo internet and we had already paid subscription of 15 months. It's been a week we have done the complaint but there is no response from that side. Everyday we were calling and they told us that our service person will come today. But since today no person has come and they didn't inform us no one will come today. We have to stay at home continuously. We can't go anywhere. It's too bad services. Either resolve...
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J
john.cena
from Ahmedabad, Gujarat
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No Internet Connectivity

Address:Ahmedabad, Gujarat

i have bought a spidigo internet connection..my user id is indrajitsinh22.i have filled complain about no connection atleast 30 times in 10 days..but there is no solution regarding the complain..no service engineer visited my home nor asked for the problem..there is no procedure regarding my complain or action taken ..so plz get me the solution of this problem.....
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M
Mukhtar123
from Noida, Uttar Pradesh
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No internet connection from 1 week

Address:Ahmedabad, Gujarat

I renewed my Spidigo account for 7 months of Rs.4999 on 18/7/2014.My receipt no. Is 14-15/ 7506...After the renewal from 19/7/14 there is no network connection till today 24/7/14...though I made several complains, no engineer was sent to my home till now...my first complaint ID of date 19/7/14 is[protected]...my problem is not solved yet so please take any action against this.From 19/7 till today I called customer care more than 30 calls n...
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A
amitpatel13
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet not working

Address:Ahmedabad, Gujarat

my user id is: amitpatel1985 internet is not working since last sunday,[protected]. i have called on customer care number more than 10 times in four days. Everytime same answer, person will come. what the hell this is? Start internet today otherwise refund my money and stop services. there are many players in market. I will also complaint in "grahak surakhsa". your service is very poor, and very bad company spidigo....
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bbbha78
from Mumbai, Maharashtra
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Internet connectivity issues not resolved and improper behavior

Address:Ahmedabad, Gujarat

I am having spidigo internet broadband connection and from past 3 months i am regularly facing connectivity issues.

I have to made complaint to the spidigo call center which is been registered and resolved in extensive time. But after few hours the same issue will be arrive.

I have so many times asked the people to provide me senior official nos. But they are not providing the same.

I wish that...
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