SPiDiGO Complaints & Reviews

At my home internet is down from last 4 days and every time i do a call at customer care they say engineer will come before 7 and resolve the problem but since last 4 days no body has come even to check the problem. My ticket no is[protected] and it was logged on 9th September. If it is 1-2 days then it is ok but its almost 4 days. Please help me to solve the issue....

More than 8 month i have used Spidigo it works well. but when i got trouble in rain. people just disappear. I have called in customer care more than 10 times in last 10 days. I have talked with manager/customer care. I have exchanges mail to support as well. everytime they told technical person will come to your home. but main thing nobody came in last 10 days. Today after 10 days i called again to Customer care. and they...

I not able to use internet from last 5 days I have already place complaint but still not working, your engineer (MR Pankaj Vaghela) already visit at my place but he is not able to do any thing he just visit at my place and run away don't know what's the issue. Your service is really really very poor and your engineer's are also not able to slow any issue. my username is : fenilchauhan mobile no : [protected]...

I am using SPiDiGO internet connection since last 10 months or more than that. Earlier it was good and working fine. Since last 2-3 months its creating lots of issues. And to resolve the issues, when we call to their customer care, it took atleast 10 attempts first to pickup the call. And once they pickup the call, they registered your complain. Most of the time internet will be up and running in 1 day after your registered complain and it...

my user id is DYBHATT There is a constant speed problem with my connection. I have a plan of 512kbps unlimited. I should be getting speed of at least 50 Kbps. But I am getting speed of 8-10 Kbps. I requested the engineer's visit on 28/08/2014 & according to the service policy he should have visited me within 48 hours but He visited me after a week on 04/09/2014. The solution worked till 06/09/2014 but since 07/09/2014 I have...

My Internet service found dead from last 10 days. I submitted complaint to customer care but there is no response from company. Every day I have been calling customer care and every day they are replying that engineer will be visiting your house. Still nobody visited my home and nobody called me. Customer care of Spidigo: It is worst. Horrible support. Call will be joined after several attempts like around 200 times. Every time phone...

Since 3 days ago registered a complain about 10KBPS speed, got a revert and still the problem persisted. Therefore he conveyed he will be sending an engineer. It's almost 3 days. The they automatically closed the trouble ticket no. Without informing. Furthermore, will renew of the connection for a year, A guy name CHINTAN gave assurance that for any problem, direct contact him. But he doesn't pick up the phone. If the same persist I will...

My User Id is: nikitaoswal. I have taken Spidigo Broadbabd Connection on August 20, 2014 and till September 01, 2014 (within 10 days) there are many time i have to face No Internet Access and My Spidigo Internet is down since September 01, 2014. I tried Spidigo land line No.[protected] minimum 50 times and every time the recorded busy message was heard. I had also tried to call Mr. Adit [protected], Gaurav Gajjar [protected], Om Prakash...

Subject : WORST SERVICES NEED REFUND Dear, We have taken the connection from your company (spidigo) for last 4 months. My customer ID is menpalsingh, a resident of IOC Road, Chandkheda, Ahmedabad. Since from the starting when we had connections, it is not at all working properly. We thought it is somehow a temporary issue, we called your customer center (at[protected], but we were not able to contact the same for 4-5 days....

My spidigo internet Id is kaushik1968. Registered Mobile No. :-[protected]. In my tower there are 3 or many spidigo connection but all spidigo connection are working fine except my spidigo connection.and the spidigo engineer says that there is a problem from spidigo.if there is a spidigo probelm then why other are works fine. Each and every week I get loss in my connection and several other issues.so aim asking it for refund due to lack...

Support Ticket No:[protected], lodged 2nd sep, 14. After that I tried to contact the office many a times. Every call ends with a promise that it will be rectified by the very day itself but alas, all wait goes in vain. They are too busy in not giving any support to the loyal customers. Once we pay for their service, they make us a puppet of their wish. Buy plans from them at your own risk. You are sure to get a top notch pathetic service....

My Spidigo Internet is down since September 01, 2014. I tried Spidigo land line No.[protected] minimum 50 times and every time the recorded busy message was heard. On Sept 03, I visited Spidigo office located at Judges Bungalow road around 2pm and met the concerned person in their office. I was promised action by 5pm on that day. However, till now it has not been repaired. This is the third time my Spidigo net is going down. On previous...

nternet is not working last 3hour and most of the time there customer care no is coming busy. They claim 24 hrs service where in after 8 PM you will always get busy tone and they keep the receiver away till morning 10. By luck if incase phone gets connected they will give you the name of engineer who will be calling you and will come to your place to check but it never happens. 3 times i am been given the engineer name and nothing further...

I am using Spidigo internet since 7-8 months. But, from the connection I have not received good internet speed and also many times I am losing connetion for almost 10-15 days in month. Also, when I am complaining to spidigo they have not provide me any services. My mobile bill has gone over my internet charges. Also my login page is not getting open since last one week and I have already registered the complain in spidigo. But, they have...

I have been using spidigo for my office since last year. The connection stopped working on 28nd august 2014. We launched complain on 28nd and still are waiting for that to get resolved. We followed up 6 times but still not get any responce. i suggest newly customer please don't purchase spidigo broadband....

I have been using spidigo for my office since last year. The connection stopped working on 22nd august 2014. We launched complain on 22nd and still are waiting for that to get resolved. We followed up 6 times and finally I asked them to cancel my services and give me refund. They told me that they wont be refunding money since they dont have any refund policy . Because of lack of internet connection, My company has had huge losses in...

We have 1 Mbps connection eventhough we never receiving speed. Our family feels lucky we get connected. Company should be strictly punished by legal way. Please advise who is regulatory authority for complain. Is is trai ? Otherwise I am also finding the way to make case under section 420....

Internet is not working since last 10 days and most of the time there customer care no is coming busy. They claim 24 hrs service where in after 8 PM you will always get busy tone and they keep the receiver away till morning 10. By luck if incase phone gets connected they will give you the name of engineer who will be calling you and will come to your place to check but it never happens. 3 times i am been given the engineer name and nothing...

I have paid Rs. 7300 to SPIDIGO for one year Internet plan around one and half month ago. During hardware installation technical team said that there may be signal problem in future so could not be installed. i wait for 15 days but money not refunded. After continuous follow up with contact person ( Mr. DILIP - [protected]and Mr. MURALI- [protected] ) they started ignoring. Mr.Dilip misbehaved with me and later on said this is my way of working...

I have 2 spidigo connection and no connectivity since last 15 days. I Have registered the complain regualrly since last 10 days but not a single reply and any action from the service provider. It is request to do needful to close the cheating to public from the service provider(Spidigo Broadband) An early action is requested...