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[Resolved]  Spidigo — Worst Management @ Ahmedabad

Address:Ahmedabad, Gujarat

HI I have got SPiDIGo internet connection and have paid for 12 months in advance. My internet connection gets dropped regularly. Everytime this happens, I spend a fortune in phoning their customer call center. Whenever I phone, they promise that an engineer will come to my house to fix the problem tomorrow but tomorrow never happens..!!! I am now frustrated with all the staffs in Ahmedabad office, it is worst of I have ever seen..With the current issues with my internet, I have nearly spoken to 8 customer advisers and each one of them only promise that they will fix the problem but nothing happens. I am sick of it now and want to put a serious complaint against this company..

I still have got no internet connection at my home in Ahmadabad, please help

Waiting for reply,

Navroz
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Aug 13, 2020
Complaint marked as Resolved 
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4 Comments

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Comments

I have internet connection of spidigo. Suddenly internet stops. i have paid 6 months in advance and this has happened atleast 60 times. When ever i call they say engineer will be there but they never come and the ticket is closed suddenly. Please help. I am sick of it. they are completely cheating.

Waiting for reply.

Kaushal Sinroja.
Reply
Unfortunatly i have spidigo connection in ahmedabad, Dont buy spidigo I-net because the service is pathetic and it works on your luck. there is no escalation matrix and nobody listen to it. if you log complain 4 times still person will not visit your place and shame less customer care dont provide escalation too. pls pls dont buy this service. They are cheaters.

Hate you SPiDiGO...

dhawal
Reply
Worst Customer service.Strongly Not recommended . Neither technical team nor customer support team is capable of fix Issues/complaint.
Reply
Agree... I am also facing same issue.
Technical team is not capable to fix the issue.
Reply

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    401, Parshwa Tower, SG Highway, Bodakdev, Ahmedabad, Gujarat, India - 380054
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