[Resolved] Spidigo — network connection | |||
Third class services i spent lots of mone to call cstomer service centre..customer service centre only listen what thair enginner reply..no one listen complain by the user. poor services no reply after getting connection and give money to them. they are cheatting to the customer as they at time of get the connection they ensure best services and all that but after all goes they never pick up your call and never give services to you..they will give services on their time. they dont care about the old customer as they pay advance rs.3500 for one year as an pre paid. please away from the spidigo broadband. this is my personal opinion. Regards, Rujul Trivedi Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
please send me mail on my email id [protected]@lc.jkmail.com
Reply
Spidigo — network connection
Dear spidigo,I am using spidigo connection since last couple of months my user id is :- prem30 and location is bopal. I am continuously facing connection related problems since I have it. I have spend hundred of rupees for phone call for this problems.
It is observed by me that we are getting very low and poor quality of services from your side. I have booked the complaint over phone on Saturday and your engineer come but he reply that my pc is not started and he was ensure me that he will come in evening when I was at home when I called him he replied that he was not able to come he will come in next day morning. Next day I was waiting for him but till noon he was not come and when I called him he reply I will come in noon. When I called him and ask him to come then he replied he will come in evening.
Now tell me what is this going on?... it was happed in past with me.? When I called to the customer care call center they reply that their engineer was right and customer talking wrong… is this services?
When I join spidigo broadband services your sales person told me that we will give you quick and best services. But as all are doing you also do the same after get the connection no one can reply for problems.
Kindly suggest what to do in this . why I continue with sidigo connection ? and I think that I was done big mistake to take connection from sidigo.
Regards,
Rujul Trivedi
Dear Sir,
I am using spidigo connection since last couple of months my user id is :- prem30 and location is bopal. I am continuously facing connection related problems since I have it. I have spend hundred of rupees for phone call for this problems.
It is observed by me that we are getting very low and poor quality of services from your side. I have booked the complaint over phone on Saturday and your engineer come but he reply that my pc is not started and he was ensure me that he will come in evening when I was at home when I called him he replied that he was not able to come he will come in next day morning. Next day I was waiting for him but till noon he was not come and when I called him he reply I will come in noon. When I called him and ask him to come then he replied he will come in evening.
Now tell me what is this going on?... it was happed in past with me.? When I called to the customer care call center they reply that their engineer was right and customer talking wrong… is this services?
When I join spidigo broadband services your sales person told me that we will give you quick and best services. But as all are doing you also do the same after get the connection no one can reply for problems.
Kindly suggest what to do in this . why I continue with sidigo connection ? and I think that I was done big mistake to take connection from sidigo.
I am using spidigo connection since last couple of months my user id is :- prem30 and location is bopal. I am continuously facing connection related problems since I have it. I have spend hundred of rupees for phone call for this problems.
It is observed by me that we are getting very low and poor quality of services from your side. I have booked the complaint over phone on Saturday and your engineer come but he reply that my pc is not started and he was ensure me that he will come in evening when I was at home when I called him he replied that he was not able to come he will come in next day morning. Next day I was waiting for him but till noon he was not come and when I called him he reply I will come in noon. When I called him and ask him to come then he replied he will come in evening.
Now tell me what is this going on?... it was happed in past with me.? When I called to the customer care call center they reply that their engineer was right and customer talking wrong… is this services?
When I join spidigo broadband services your sales person told me that we will give you quick and best services. But as all are doing you also do the same after get the connection no one can reply for problems.
Kindly suggest what to do in this . why I continue with sidigo connection ? and I think that I was done big mistake to take connection from sidigo.
I agree,
Spidigo is not a reliable connection. I am not at all able to work due to internet issues. Nobody listen us and try to resolve the issue. Not a single person can understand technical problems.
I personally advise to everybody that none should select spidigo. There are many other internet providers available.
Kinjal Nagar
Spidigo is not a reliable connection. I am not at all able to work due to internet issues. Nobody listen us and try to resolve the issue. Not a single person can understand technical problems.
I personally advise to everybody that none should select spidigo. There are many other internet providers available.
Kinjal Nagar
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