Spidigo — BROADBAND CONNECTION NOT WORKING | |||
I have opted for Broandband service. I have paid for 6 months. Many time service gets fail and to get it repaired have to call number of times. This is the problem of each month. my user id is devendra25 Currently since last 4 days I am not getting even home page. When I log the complaint through phone they said Engineer will visit but since last 4 days no one has came. When I asked customer service person[protected] to provide escalation contact details or Engineer contact number to whom my call is allotted, they denied to provide it. Call center person says he can not provide any one's number. I do not know which kind of service they are providing. Any service provide has the proper and well defined call escalation method to know the service level. Is there any method to deduct the payment or to discontinue the service and get back the remaining payment ? regards Devendra Thakkar M [protected] Was this information helpful? | |||
 3 Comments | |||
Comments
more than 8 month i have used Spidigo it works well. but when i got trouble in rain. people just disappear.
I have called in customer care more than 10 times in last 10 days. talked with manager/customer care. everytime they told technical person will come to your home. but main thing nobody came in last 10 days.
Customer care just speaks like chinese cheap ROBOT like "person will come to you soon. person will come to you soon, "
They never understand my question. they just say "person will come to you soon."
Today I realize my mistake to take Spidigo connection.
I have called in customer care more than 10 times in last 10 days. talked with manager/customer care. everytime they told technical person will come to your home. but main thing nobody came in last 10 days.
Customer care just speaks like chinese cheap ROBOT like "person will come to you soon. person will come to you soon, "
They never understand my question. they just say "person will come to you soon."
Today I realize my mistake to take Spidigo connection.
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+91 98 9898 7394 [Corp Office / Support]
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Spidigo — connection is not working
I took Spidigo connection a month back but after taking the money in advance there is nobody to give a reponse. there is no connection. i a feeling cheated. i need my money back.nobody is picking up the phone. no one is responding.