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SPiDiGO Complaints & Reviews

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Last updated Nov 3, 2020
Complaints 874
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+91 98 9898 7394
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401, Parshwa Tower, SG Highway, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
India
380054

SPiDiGO reviews & complaints page 42

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I
imran63
from Surat, Gujarat
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Refund process

Address:Ahmedabad, Gujarat

Hi,this is Imran Malik and i hold a broadband connection of your company but however i am facing several troubles in using this,from last one month.And several times i filed complaints regarding any time but not Response and Call to Customer Care[protected] and Talk to Suresh Parmar .He has not responded well. And he has used abusing language.So please resolve this complain and resolve my complain as soon as possible.Thanking you..............
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mrunalshah_65
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very low speed & Dis-connecting Internet

Address:Ahmedabad, Gujarat

Requested Sir,
My name is Mrunal Shah
I have taken services of Internet from 'SPIDIGO BROADBAND AND INTERNET SERVICES' .
Since I have problem of very low speed and disconnecting Internet, I have complained to the company but no-one is listening my complaint and no-one is sorting out my issue.
I ma suffering from this problem form last 15 to 20 days but still my problem is there.

You are...
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C
chidambaram R Iyer
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connectivity

Address:Ahmedabad, Gujarat

I am writing this email onbehalf of my wife (Smt. Anandmani C. Iyer).

My wife interested in internet to go for SPIDIGO as my neighbour are having. I trusted and paid approx. Rs.5,000/- for one year. It was working quite nicely without any problem. But on 23.10.2011 all of a sudden net got unplugged due to the reasons known to you better than me. On 24.10.2011 your engineer has come and restored and within one hour it got the...
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rujul
from ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network connection

Address:Ahmedabad, Gujarat

Third class services i spent lots of mone to call cstomer service centre..customer service centre only listen what thair enginner reply..no one listen complain by the user.

poor services no reply after getting connection and give money to them.

they are cheatting to the customer as they at time of get the connection they ensure best services and all that but after all goes they never pick up your call and never...
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C
Chintan Raval
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for my money back

Address:Ahmedabad, Gujarat

HI I have got SPiDIGo internet connection and have paid for 6 months in advance. My internet connection gets dropped regularly. Everytime this happens, I spend a fortune in phoning their customer call center. Whenever I phone, they promise that an engineer will come to my house to fix the problem tomorrow but tomorrow never happens......
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N
nav84
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Management @ Ahmedabad

Address:Ahmedabad, Gujarat

HI I have got SPiDIGo internet connection and have paid for 12 months in advance. My internet connection gets dropped regularly. Everytime this happens, I spend a fortune in phoning their customer call center. Whenever I phone, they promise that an engineer will come to my house to fix the problem tomorrow but tomorrow never happens..!!! I am now frustrated with all the staffs in Ahmedabad office, it is worst of I have ever seen..With the...
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chirag.khatri
from Pune, Maharashtra
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Spidigo broadband not refunded my money even I gave application to cancel

Address:Ahmedabad, Gujarat

I was using spidigo broadband internet since last one year, it was worked fine before two months. On july, 2011 I faced some slow speed and disconnect problems. I call lots of time to customer care and each time they told me that technical person will contact you but till date 2.0 month passed and no one contact me even I regularly call for my money refund and cancel the connection. I also sent the email him to do the same as per their instruction...
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Parth Dalal
from Ahmedabad, Gujarat
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worst internet

Address:Ahmedabad, Gujarat

spidigo.. when i started using it a year before .. it was nice.. ok.. but now after year.. its like a nightmare.. worst connectivity.. no response from tech department... they promise to fix it.. but nothing. noone even cares to come and check at my place... they callback. saying all is wokring nice... try for few more hours.. then call againg if continues... and it goes on like this...totally USELESS internet provider.. such companies should...
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vivekraval26
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not give full refund after given very bad service

Address:Ahmedabad, Gujarat

MY Name is Vivek Raval and my id in Spidigo is vivekraval26 I bought the connection of Spidigo on 22nd June'11 and start on 29th June'11 but I never get connectivity after 10am Morning to next day 6:00am Many time Complain to them but never solve yet after I complain to the Complain Manager Mr. Aman and he also visited my home and see the problem he convert in direct connection after then the same connectivity problem face then...
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Dilip Rathod
from Ahmedabad, Gujarat
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Poor Service

Address:Ahmedabad, Gujarat

Hello,

This is Dilip Rathod. My complaint is against to SPIDIGO internet service provider. I am paying Rs.1750 per six months. This company is making people fool coz Its service is very poor. I am suffering to loss connectivity for 2-3 months. I made complaints many times, When i making complaint their engineer comes without any information and repair connectivity but after 5-7 days its failed again and again. Each engineer...
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piyush prajapati123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation of internet connection

Address:Ahmedabad, Gujarat

hello sir,
i have get spidigo broadband connection.and i have get 512 kbps plan with 6250rs.my problem is that i have paid all charges for internet connection but spidigo company does not give me any service or any answer. I have request to spidigo many time but that company could not accept my request yet...and i have request for my refund .but that company does not give me any answer. so please accept my request and give me solution...
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Nix9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Slow Speed And Frequent Disconnection

Address:Ahmedabad, Gujarat

SPIDIGO is the worst ISP.

Don't get lured in their schemes.

Their plans won't live up to your expectation.

I purchased 3 monnts 1 Mbps plan worth 5200 Rs., and what they are giving me is 400 Kbps of speed with frequent disconnection.

Instead i should have gone for BSNL's 750 Rs. plan/month which gives 512 Kbps, and lives upto it's expectations.

Even...
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nikhil.07patel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service of Internet

Address:Ahmedabad, Gujarat

Hi,
This mail is regarding Spidigo's worst service. i have complained so many times about this problem but no person is taking responsibility of this problem, and also they don't try to resolve my complain. If this can't be resolved by Spidigo's side I want to have my refund back to me.

I had also visited Spidigo's company office located at S.G.Highway, Bodakdev. I met Spidigo's representative...
+1 photos
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V
vrtviral
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Connection problems

Address:Ahmedabad, Gujarat

Hello,

My name is Viral Trivedi. I suggest everyone to avoid taking spidigo connections. I have a spidigo connection at home and its services and speed are pathetic. Inspite of complaining numerous times, they have done nothing. I had already paid for 6 months and now they dont every reply when I ask for refund.

It is the worst services company I have ever come across....
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sachin_shah
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund

Address:Haryana

i hade resected my connection before 2 months but steel this compny will not given my funds back they bastereds asking my offfer latter to revert my mony back...
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manoj73
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

low speed

Address:Ahmedabad, Gujarat

I am facing too much problems using my internet from long time.
already i will got much more benefit in my business but net speed problem i face. can i do not done my work
same as sending mail with attachment. very slow speed in my new 256 to 512 connection. why ?

i get more speed then i change my plan but not in increase my speed less then down my net speed WHY ?

no more change and chanse to your...
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Mubin shaikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Internet Connection Speed

Address:Ahmedabad, Gujarat

Dear All,

I have taken 128kbps revolution plan with this company nearly 9 month ago.. in this plan they commited to provide 256kbps speed during day time and 512kbps during night time.. but they are totally fail in this commitment...

I my self is in the field of IT from last 12 years , i have sold so many isp connections to my customer , but this is the worst service i got ever, when we complain for speed they...
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manishpshah
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no speed availability

Address:Ahmedabad, Gujarat

i am using spidigo internet service since last 6 months. i have paid advance rent of 6 months as demanded by the company and they has assured me that i will get 256 kbps speed in day time and at night i will get 512 kbps speed. but i am not getting this speed at any time. I have complained several time but i have not received any response from the company. Latest i have complaint on 18/11/2010 comp. no. 18SP055 but i have not received any...
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yatindesai822000
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non responsive & misbehaviour

Address:Ahmedabad, Gujarat

Respected Sir/Madam,

I had opted for Spidigo Broadband services in January 2010 at my temporary house 8 Sudershan Coloney, B/h Mayurpankh Society, Umiyavijay Road, Satellite, Ahmedabad. Spidigo's sales representative Mr. Gaurang Suthar had visited my house, discussed my requirements and helped me in selection plan. I communicated to Mr. Gaurang Suthar that my stay to this house will be temporary and I need to move back...
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ps43857
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed very slow

Address:Ahmedabad, Gujarat

Sir.

We are using spidigo broadband since last seven months, earlier we had a subscription of six months which we have renewed last month. After renewal we are facing the problem of very slow speed. We are not even able to do normal surfing. We are facing serious problem in opening the basic websites also like gmail, yahoo, facebook, etc.

We have lodged number of complaints to their helpline number, but no serious...
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