[Resolved]  Spidigo — refund

i hade resected my connection before 2 months but steel this compny will not given my funds back they bastereds asking my offfer latter to revert my mony back
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 


SPiDiGO — Not getting speed as per company's plan & nobody responding thereof

since 10/01/2010 I am not getting speed of my spidigo broadband connection.
on complaining by phone somebody comes and had gone without solving the problems.such happens two times but nobody is responding.I am tired. I have paid for 6 months plan. Now I am helpless.
Rajesh Patel
in my internet the speed is not coming quit well.So I compain for the i need better speed in internet .
Solve my problem imdiatly
I am too facing the same problem, can any1 help me out of this...
i had read all the comments/complains on spidigo on this site. my complain is nothing new. i took broadband connection of spidigo on 12th jan. and my plan is 512kbps in day time and 1mbps at night. since i had take their connection i couldnt got atlest 256kbps speed. for one month they told me that their bandwidth work is progress so the problem is. from 12th jan to till now i dont get speed for which i had paid 3500rs in advance. i had gave so many mails about termination of their service as they told me to do for cancelation of their connection but still i dont get my refund nor any answer from them. since my first complain, they send a person to check my speed and waste my whole day in doing somthing and finaly their answer same that i cant get full speed of 512kbps.
where should i go for my refund and where should i do complain against this fraud company? i am sending you a copy of mail which i had lastly submit there,

from hetal parikh <[protected]@gmail.com> hide details 1:14 pm (2 hours ago)
to fulchand.[protected]@spidigo.com
date Feb 17, 2010 1:14 PM
subject Fwd: termination of connection
mailed-by gmail.com

[protected] Forwarded message[protected]
From: hetal parikh <[protected]@gmail.com>
Date: Feb 9, 2010 11:49 AM
Subject: termination of connection
To: [protected]@spidigo.com

hi mr. fulchand,
- Hide quoted text -
i had sent this copy on support and broadband addresses. i just want to terminate my connection so kindly make my refund as early as you can.

dear spidigo,
i want to discontinue/terminate my internet connection due to speed reason. your marketing person confirmed me that i will get 512kbps speed at day ours and 1mbps at night. but i couldnt got more than 230kbps speed ever nor at night as you people commited. so many times your tech. persons had visited my place for my query but they failed. i had assured by one of your tech. person by phone that speed issue will shot out in just one day, after 5 days of his telling i am writting this mail. i just fadeup and want my money back. i feel i was cheated, but stil waiting to go consumar foram. as early as possible give my full check back and cancel this [censored] connection you gave by cheat. this mail i had sent you early too on 2nd feb. than after they told that my plan is 256 revolution so my speed wil be only acording to 256kbps !!!!!. this is their answer should be? than after they told me that they will extend my full month cause fult was from their side from my activation date, now they are telling that they can only extend 8 days. how can i belive and faith on their talks now? at the activation time no body told me that between 6 to 8 pm and 6 to 8 am my speed will be 256kbps. thats not cheating? at the activation time i asked your person that first i would like to see demo than i will decide to take your connection but he told that they give demo only if i have conform to take their connection. and that time nobody told me that their bandwidth is in upgradition so i will suffer for month long. what i expect from you now? so first give me my full payment back. this time i dont want to wait for any answer from your side, just want my money back than we will talk on speed. i will wait this week only for my payment.

hetal parikh
204, supath appartment,
vijay cross road
mob- [protected]
user id- hetal.parikh

please help me for my refund and take appropriate step against this company so in future non of them cheat us like this.
I agree with you, i have same Problem, & Cant get upload speed, I have called them 20 times but i cant get satiesfied answer, they have told, If you are not satiesfied then we will refund your paid Full Amount But now they are telling we will charge Installation fees-500 Rs, & 1.5 month's rental, where i have used only 20 Days after 20 days i am complaining daily & they comes, wasting full day in solving problem, but Finally they can't, Cause of their iliterate Technitions & Any of technical fault, They can't success to on My internet connection, & I waste my full office day, After many try they told "we can't provide you Internet connection" So i lose my old Tata's Connection & They are also not providing me service. & They are not refunding me Paid Amount... SPIDIGO is the fraudest company in Ahmedabad, No one should trust them, they are making fool of Ahmedabadi. I have claimed to company & expacting my Business loss cause of their technincal Fault of Rs 22, 000 Rs, & Also i will case on them for my 3500 Rs, No one should forget their paid amount, fight with the company & get your amount Back, Call for fight with Spidigo :[protected]
I am Shrikant Solanki :[protected]
the service is not good
Dear Hetal and Jaymin.

I also have connection of Spidigo and am facing the same sort of problem related to speed. I took broadband connection of Spidigo in Jan 2010 with the plan of 2 mbps speed for 6 months (6 GB limit) and paid 1750 Rs. to get the connection. They gave me connection in a week time. Initially i was getting good speed but still not 2 mbps. It was hardly 1 mbps. I called somany times to their customer care to solve this problem and then they sent one "BAKWAS" engineer. He came, made 2-3 calles to their support team to look into this problem from their end but failed. He said, I will check this problem at our end and then will come in next week, but he never came. Then again I called to their customer care and requested to send a technical person who can solve my problem. They sent another engineer who had changed the antena and solve my problem. But again after 15 days (in March), I started facing the same problem. I had compalined somany times and they send 2 more engineers by April but both of them failed. Everytime, their engineers come to my home, make 2-3 calls to their support engineers (don't know what kind of buggers they have) and then ran away. All the time they give different reasons like, (1) this problem is due to work in progress at their end. It will solve in 2-3 days automatically. (2) this happenes sometimes, let me check at our end and i will get back to you tomorrow by evening, and like that. Still my speed related to problem has not been resolved. I am not able to upload any files. I think, I have wasted my money and time behind them. Even when I make calles on their customer care number - 6619999, I am getting the message that "This number is temperorily unavailable. Please call after sometimes."

I use to keep mobile number of all their engineers who came at my place to solve my problem. They take my call 1st time and from 2nd time onwards they never pick-up my number if they see my number in their mobile. Once I called to their engineer about 5-6 times in a day from my mobile but he didn't picked it and when after half an hour I called him from my landline and he picked it up because he didn't stored it. He told that I need to give my complain to their customer care and then he will come.

I suggest, please don't get connection of this company - Spidigo. They don't have capability to provide proper services to their customers. They are only interested to get the money and then they will disappeared. If I'll meet any senior person of this company then I will surely beat him and will give somany bad words. I am planning to go to their office in next week (between 14th to 19th Jun). Let me know if you are interested. Call me on this number [protected]. My name is Jaimin Shah. I am living in Naranpura.

Jaimin Shah
Pragatinagar, Naranpura,
Mob. [protected]
User ID. jaimin999
It is totally wrong...SPIDIGO is Best in Ahmedabad
No ISP provides such a good facility..
Best working...
femin ma ke loda teri ma ka bhosda maru mera net chalu kar varna teri ma ki chut me bill gates ka loda dalu ma chudaye duniya hum bajaye harmuniya lode bhadwe bhen k laudeee bhen k chut k baal
femin ki maa ka bhosda..sale bhen chod...bhen ke dalle sale[protected] teri maa ki chut...teri ma ko mere bade se _I_ ki yad dena...

Your Father
femin beta MIS wali ko line marta hai nnnn==============beta baap sab janta hai====
femin jis din chodung pani ko tarase ga
My request is to head of consumer court and it's all same to above complains. About Spidigo that this is a cheating company and making fool to customers for speeds and plan and take away the money and i suggest all user to disconnect their connections of spidigo and for the person who r thinking to take "SPIDIGO" plz don't take spidigo...


All person in spidigo are useless their sales exe., customer exe., and engineers also...
Hi All,

This is Literally true..I agree this complains ...Guys don't take Spidigo connection ...this is very cheater...again I have remind you !!!
Warning !!! Plz guys don't take spidigo connection...!!!

SPiDiGO — No support + poor services + not getting advance deposit amount back

I had opted Spidigo broadband services in Ahmedabad for six months. However, during this tenure I got worst response when I really required internet connectivity. Ultimately I withdrawn its services.
However, I haven't got deposit (of Rs 500/-) which i paid to Spidigo at the time of taking connection, till date.
Very pathetic services......
we gave an application to change name and address to spidigo with payment 500/-.name and Address has not been changed yet and Ultimately I withdrawn its services (cancelled my connection).
However, I haven't got deposit (of Rs 500/-) which i paid to Spidigo at the time of taking connection, till date.
Very pathetic services...

SPiDiGO — slow speed

the speed is getting slower day by day
rply as soon as possible

SPiDiGO — poor result

I am facing too much problems using my internet from long time.

1. It takes too much time to get login after entering the username and password and many times it doesn't even accept the login.

2. Internet speed has become very slow due to which i am facing problems in downloading.

3. My account automatically gets logged out within an hour or so, and i have to login again and again..

4.it goes automatically disconnected so even can't work on social networking sides......

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    SPiDiGO Phone
    +91 98 9898 7394 [Corp Office / Support]
    SPiDiGO Address
    401, Parshwa Tower, SG Highway, Bodakdev, Ahmedabad, Gujarat, India - 380054
    View all SPiDiGO contact information