[Resolved]  State Bank of India — Cash is not received but debited from account during ATM card use

Address:Maharashtra

Hello Sir,
I used SBI ATM debit card on 31st 2010 in HDFC hadapsar -pune ATM service centre. I tried to withdraw 4000/- rs but after few second i got the message that "Time is out" and I didnt receive cash. Second day when I took ministatment from SBI ATM centre, that showed that 4000/- is debited from account. I tried whloe day to contact SBI customer care but didnt get response.
Please look into the matter and credit my amount back to my account. I also talked with HDFC customer care they said that contact to SBI for this issue.
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Aug 13, 2020
Complaint marked as Resolved 
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Hello Sir,
I used SBI ATM debit card on 31st 2010 in HDFC hadapsar -pune ATM service centre. I tried to withdraw 4000/- rs but after few second i got the message that "Time is out" and I didnt receive cash. Second day when I took ministatment from SBI ATM centre, that showed that 4000/- is debited from account. I tried whloe day to contact SBI customer care but didnt get response.
Please look into the matter and credit my amount back to my account. I also talked with HDFC customer care they said that contact to SBI for this issue.
my ATM card no. is[protected] and mobile no. is [protected]
Sub :- Amount not refund against non-payment dedicating amount from ATM,

CITY CENTRE, DURGAPUR, COBN057602 .

Dear Sir,

I, Sumit Kumar Mondal, State Bank of India, Saving A/c No. [protected], ATM No.[protected], SBI – DVC, MTPS, Bankura, West Bengal, Mejia Branch .

I was entered my ATM’s twice in CorpBank – ATM, CITY CENTRE, DURGAPUR, COBN057602 on 22/09/2009, time:10:47 am ., first time ATM has been looked and nothing has given response, after few minutes Cards has come out but no payment has made and balance has not printout . Next again after I was enter the Card and same things was happed but no response has got .

After that I went to near SBI ATMs, displayed the balance has been deducting my money Rs. 2000.00 .

I went to The Branch Manager, CorpBank, Banachity, Durgapur . The manager was told sir, don’t worry within 48 hours your money will be adjusted . But still I have not returned my money, and also I am busy my own jobs . But every day I am checking my ATM Balance amount still was same as.

Sir, please see the matter and do the need fully to me .

If you not did the solve then i will go court or heigher authouriy ( R B I) Lawyear .

Thanking you,

Yours faithfully,

Sumit Kumar Mondal,

State Bank of India,

Saving A/c No. [protected],
Sub :- Amount not refund against non-payment dedicating amount from ATM,

CITY CENTRE, DURGAPUR, COBN057602 .

Dear Sir,

I, Sumit Kumar Mondal, State Bank of India, Saving A/c No. [protected], ATM No.[protected], SBI – DVC, MTPS, Bankura, West Bengal, Mejia Branch .

I was entered my ATM’s twice in CorpBank – ATM, CITY CENTRE, DURGAPUR, COBN057602 on 22/09/2009, time:10:47 am ., first time ATM has been looked and nothing has given response, after few minutes Cards has come out but no payment has made and balance has not printout . Next again after I was enter the Card and same things was happed but no response has got .

After that I went to near SBI ATMs, displayed the balance has been deducting my money Rs. 2000.00 .

I went to The Branch Manager, CorpBank, Banachity, Durgapur . The manager was told sir, don’t worry within 48 hours your money will be adjusted . But still I have not returned my money, and also I am busy my own jobs . But every day I am checking my ATM Balance amount still was same as.

Sir, please see the matter and do the need fully to me .

If you not did the solve then i will go court or heigher authouriy ( R B I) Lawyear .

Thanking you,

Yours faithfully,

Sumit Kumar Mondal,

State Bank of India,

Saving A/c No. [protected],

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