Claimed

Sun Direct Complaints & Reviews

3.2
Updated: Jan 2, 2025
Complaints 2435
Resolved
1462
Unresolved
973
Contacts

File a complaint to Sun Direct

Having problems with Sun Direct?

File a complaint and get it resolved by Sun Direct customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Sun Direct reviews & complaints page 120

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arun
from Bengaluru, Karnataka
Mar 2, 2010
Report
Copy

my sun dth is not working more than a week " BE1 error" tried a lot lot lot, past one year for recharge tried toll free, no response... so tat using only pay phone number my phone bill is 580RS, their minimum waiting time is 15min. :( . after 15min response is no one is available to respond your call so please try after some time. Gonna through away in dustbin.
I have newly subscriped Set Max and New venus plus packages but still am getting the scramble message i tried several time past two always saying network busy. but my package has been calculated 15 mar. please help me to catch sun direct people.

My humble suggestion is pls dont buy SUN DTH, I never seen such a wrost service provider in Inida.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shahid A. Shaikh
    from Raipur, Chhattisgarh
    Feb 11, 2010
    Report
    Copy

    I am a subscriber of Sun Direct DTH in Bhilai, Chhattisgarh for the last 1 year. I recharged my account online and purchased some add-ons. There is an option to add add-ons in Sun Direct website, and also an option for cancellation of added add-ons. There is no help or guidelines available on the website. My grievances are,

    1. When I add a new package it debits my balance, then my point is, it should credit my account on cancellation of any added package.
    2. If it is not so then there should not be a link for cancellation of added package.
    3. It should pop-up some message before cancelling stating 'Cancellation will not refund any amount'.

    Yesterday I purchased 3 add-on packages worth Rs 65 and then I cancelled after 15 minutes thinking to add a different package which is having more channels of my choice. It got cancelled successfully but did not credit my account. When I spoke to customer care they simply said 'SORRY IT IS NOT POSSIBLE TO REFUND AMOUNT ON CANCELLATION'.

    I WANT MY MONEY BACK BECAUSE THERE WAS AN OPTION ON SUN DIRECT'S WEBSITE TO CANCEL ADDED PACKAGE WITHOUT ANY MESSAGE.

    Attached file is showing the interface of website.

    Thanks & regards,

    Shahid A. Shaikh
    +1 photos
    how i check my sundirect service validity and balance through internet connection
    no toll free no.. nd very very poor response... lots of amount r waste during recharge a small amount...but very nice picture quality...
    It is right..Most importantly, there is no clarity from their side about what they will do with the amount that a customer pays when the channel is offered free for a period of time
    For eg, even if I took set max ala carte from march 12 alongwith 1 year recharge, I must get back the amount[Rs 20/-] as they are offering it for free with the 1 yr recharge. But they are not refunding it, neither are they giving the signal yet[as per their announcement that they will offer set max IPL for free with 1 yr recharge]. This is the most screwing part of the whole mess called as their customer care. They dont have the basic sense of keeping customers updated with periodic mails about new channels that we have subscribed/ cancelled channels.
    same problem, recently i payed for 3 months recharge, but there was change in broadcast pack that i subscribed during first month. it resulted in missing of my many favourite channels. i wanted to unsubscribe to get money back but they gave the similar excuse 'its not possible, your pack is activated', neither there was option for exchanging of packs, clearly I'm at loss here without doing anything. they took away the channel that used to play at same price, and now they want me to recharge to get those
    as additional channels.
    Helpful
    14 other people found this review helpful
    14 found this helpful
    4 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      RAMAN
      from Chennai, Tamil Nadu
      Jan 29, 2010
      Resolved
      Report
      Copy
      Resolved

      I made complaint on[protected] regarding set top box problem to customer care from where i was directed to contact distributor by giving mobile no; and he was contacted. Since he did not respond i contacted service manager on[protected] and he told me that he would send the person on the day itself but he turned on the late evenign of[protected] without providing alternate set top box. After that only my turmoil started and i was shunted from pillar to post. I would have contacted nearly 100 times from customer care centre to distributor but everything vent in vain. There is no higherup tobe contacted in sun dth and the management is such wonderful nto to be cared about the customer. No fellow will lift the phone and simply a mobile no only be given and it is the responsibility to get the problem redressed but it will never get redressed. After much pressure the set top box was returned on[protected] stating that it could not be repaired as the water was poured into that box. It was quite amazing that the the the set top box was out of order when it was working. If the water was pored how it could be possible to glow red light and there must be short circuit. Now sun dth is wanting me to pay Rs.1000 for new set top box. What i could infer from sun dth that they will catch customer at low cost at the beginning and torcher aftewords and they will provide the material either to have short life or they would have induce distributor not to make any service. Otherwise sundth does not have any control over the administration.From this i want to convey the message that customer should think atleast 1000 times before having the connection. I have never such hopeless,useless service in my career. .
      The customer care is meant only for the enquiry for rechafrge and that is not meant to track the record of grievance of the customer and solve. They will simply give one number which is useless for any purpose.
      Aug 14, 2020
      Complaint marked as Resolved 
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        Raja T.P.K
        from Mumbai, Maharashtra
        Jan 28, 2010
        Report
        Copy

        Hi,
        I am Raja T.P.K customer of Sun direct DTH vide Smart card no [protected]. I have been facing a problem ' no signal' since 5 days. I am not getting any channels on my TV. I contacted customer care.But no proper response from them.

        Please do the needful at the earliest,Otherwise I will lookout for other options.

        Thanks,
        Raja
        12.02.10
        From
        Mr. J. Ebenezer, ( Smart Card No.[protected] R )
        41, Mettu Street,
        Ayanavaram,
        Chennai – 600 023.

        Respectable Sir,
        We have been enjoying your wonderful DTH service since 15.03.2008, You give matchless variety of programs which attracted us very much and has compelled us to have your service till now. But for today, we never had any problems so far in recharging or broadcasting.
        Today is suppose to be the last day for recharge, and I bought a recharge coupon for Rs.110/- (Sr No. T[protected] with PIN [protected] ) yesterday. Yesterday itself my son made a call to 43411434 from our land line 26440578 and a madam (who did not mentioned her name) answered his call and received all the details. She replied that the recharge will be done within one hour.
        This morning every thing went fine until around 11.00 am suddenly we received a signal E16 Scrambled signal, which passed us a message that the recharge was not properly processed. I told my son to inquire about that around 1.20 pm, He contacted the customer care from our landline to the same number, and again a madam (who did not mentioned her name) attended the call, she asked for details and said it will be OK within 15 minutes. My son has asked what happened to that yesterday’s recharge process, She said there was some problem in the PIN number and again she asked for that number.
        What if we had destroyed the card immediately after recharging… and if At all there is a problem in the PIN… will not the computer show it immediately…why didn’t she rectify that then… that madam did not give a proper response and cut the line suddenly while speaking… again my son called the other time and the same thing repeated.
        Then within a few minutes we again received a signal NO DISH after the above mentioned incident…I am wondering what is happening. Is it a deliberate reaction? or an rebellious outcome? I don’t understand what….
        Kindly understand our situation and help us continue your broadcasting services even for some more years to come.
        Thanking You,
        Mr. J. Ebenezer.
        From
        Mr. P.Ramesh Kumar, ( Smart Card No.[protected] R )
        Hosur - 635 109

        Respectable Sir,

        Today is suppose to be the last day for recharge, and I bought a recharge coupon for Rs.110/- (Sr No. T[protected] with PIN [protected] ) yesterday. Yesterday itself my son made a call to [protected] from our land line [protected]([protected]). I am not getting any channels on my TV.
        Kindly understand our situation and help us continue your broadcasting services even for some more years to come.
        Thanking You,
        Mr. J. Ebenezer.
        My smart card number is [protected]. I have renewed for one year. There is till more amount as credit in my account. I am not able to view the channels. I tried to contact the customer care Number[protected]. But I could not contact. I have received a recorded message that all the lines were busy. I tried more than 100 times for the past three days. Always I am getting the same error message.
        I tried to contact the nodal officers. But even their numbers could not also be contacted. I do not understand as to shy they are giving such false numbers . I have never seen such a very poor customer care any company. Though they are receiving money for the services to be offered to the customers they are not more careless in this regard.
        Very very poor service
        I SAW YOUR ALL COMPLAINTS IN SUNDIRECT I[censored] WANT TO CHANGE SOME OTHER NETWORK CALL ME AT [protected]

        Sun Direct DTH — No proper response from customer care

        I am suffering lot by purchesing SUN direct, there is no proper service from their costmar service, i have recharged rs.500/- through online on 24th july 2011from thar weblink(rechargeitnow option) but amount has diducted from my account and no channels are coming. in this regardi have made complaint but no respoince from them. on 25th they have refunded rs.400 hundered. totally i have lost rs.128/- including bank charges but there is no use.

        i felt bad purchasing sun direct.

        ravi
        [protected]
        sun direct web site is not updated as the dealers contact No. are not working. new customer want connection could not get proper response and dealaers not responding to calls. can the authority look into this lapses and update.
        Helpful
        Found this helpful?
        6 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          abdul sirajudeen
          from Mysore, Karnataka
          Jan 26, 2010
          Resolved
          Report
          Copy
          Resolved

          sir yesterday i had recharged 100 rupees for sundirect dth smart card [protected]. and now the card the balance of rs 183.5 but the service is scrambled i need the reason and quick resolution
          Aug 14, 2020
          Complaint marked as Resolved 

          Sundirect — service scramble

          sun network channels not beaming and it shows as smartcard failure . my smart card id no.r[protected]
          I have made a complaint on 4th Oct 2009 and again on 7, 10, 2009. Contacted over phone after waiting for more than 15 minutes daily on the telephone line nothing happens. Smart Card No.[protected]R Complaint No, [protected] Recharged for Rs 110 Top up ref [protected] Scratch Card No.[protected] 064704 SNo T[protected] Please recetify without any further delay Jayalakshmi

          Sundirect — services scrambled

          all services scrambled
          STOP THE SUN BOX.IT'S RUNNING IN BANGLADESH ON CABLE NETWORK.THE SECRET NUMBER IS "CGEKOJOKRSQ"
          all this sun box are active on cable network in bangladesh.stop it's immediately.

          TEN SPORTS=BEFKFKHNSSQ.
          ETV BANGLA=CGEKOJOKRSQ.
          STAR JALSHA=GHEHLJNRQSQ.
          UTV ACTION==JGEHLSNRQSQ.
          SAT MAX===== ILHKOJOKRSQ.
          Sir,
          I have paid Rs.400/- for echarge of hindi pack on 9/2/2010
          but all channels are scrambled. Please do the needful
          smart card id r[protected]
          want a dth pay connection...
          Like Airtel, Tata Sky, Dish TV, Sun Direct
          Etc..and Recharge...Fell Free Contact Me...

          Cell:

          +[protected]
          +[protected]
          +[protected]
          +[protected]

          Mail:

          ([protected]@yahoo.com)

          Thanks
          Shufian

          balence enquiry

          my dth card no is[protected]R how much balence if no balence i want to recharge in internet by atm card what can i do?
          Helpful
          1 other people found this review helpful
          1 found this helpful
          8 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            A.KRISHNAMOORTHY
            from Coimbatore, Tamil Nadu
            Jan 26, 2010
            Resolved
            Report
            Copy
            Resolved

            Sir
            I was topup rs.200 on 26/01/10 and i activate two products givn amt rs 150 by online at same time by mistake i was click cancel option.that second product cancelled. At the time money and chennal not given back and service.

            Customer Id:
            CR-1844282 Customer Since:
            [protected]
            Smartcard Number:
            [protected] Settop Box Number:
            H[protected]
            Billing Cycle:
            Last :[protected] / Next :[protected]


            CANCELLED PRODUCTS Plan Name Product Name Charged Detail Purchased Detail
            New Mercury Addon Package Monthly Renewal New Mercury Addon Monthly Renewal[protected] to[protected] to[protected]

            thankyou
            krishnamoorthy
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prakash
              from Delhi, Delhi
              Jan 21, 2010
              Resolved
              Report
              Copy
              Resolved

              We are trying to re-charge our Sundirect smart card, we are unable to reach the customer care Chennai phone number[protected] for the past 3 days, all we hear is the automated voice "The number you have dialled is busy...",but they charge for that time we dialled,even the computer voice only heard....they cheated the people by applying charges on the waiting time and also for the computer voice commands....so please take actions for the company, because so many people lost their money by dialling these numbers for their recharge and other suggestions..so please take actions immediately.........(waiting for the justice by a comman man)
              Aug 14, 2020
              Complaint marked as Resolved 

              SUN DTH — computer

              i have sun dth. i will connact to tv. i nedd my computer also watch channel. please help me
              Dear Sir
              I have your connection almost for 3 years. My set top box is frequently under repair. This time I gave it for service to M/S Zig Zag DTH Solutons, Ashok nagar on 04/01/2010, My box number is H[protected]. So far it is not repaired. They could have at least given a stand by apparatus till I get it repaired. Please look in to it.
              D K Chandrasekaran,
              49/50 X Avenue,
              Ashok nagar,
              Chennai 600083,
              Mobile : [protected].
              My card no.[protected]R
              The very very (to the infinity) poorest service, ever I have seen in such a big organisation. No responsible higherups mind about the customers. I had very bitter experience although I reside in chennai where the sundth is functioning. I made the complaint regarding set top box problem on[protected] which was taken without replacement on[protected] after so many calls to the distributor. After that I contacted so many persons through customer care which is the useless department by making numerous calls, but all went in vain. The problem has so far not been settled. Therefore my sincere advise for the persons who are interested to get sundth should think crore times and i affirmly say that no one should go for useless connection. No fellow has got sincerity and taking care of the customers.
              12.02.10
              From
              Mr. J. Ebenezer, ( Smart Card No.[protected] R )
              41, Mettu Street,
              Ayanavaram,
              Chennai – 600 023.

              Respectable Sir,
              We have been enjoying your wonderful DTH service since 15.03.2008, You give matchless variety of programs which attracted us very much and has compelled us to have your service till now. But for today, we never had any problems so far in recharging or broadcasting.
              Today is suppose to be the last day for recharge, and I bought a recharge coupon for Rs.110/- (Sr No. T[protected] with PIN [protected] ) yesterday. Yesterday itself my son made a call to 43411434 from our land line 26440578 and a madam (who did not mentioned her name) answered his call and received all the details. She replied that the recharge will be done within one hour.
              This morning every thing went fine until around 11.00 am suddenly we received a signal E16 Scrambled signal, which passed us a message that the recharge was not properly processed. I told my son to inquire about that around 1.20 pm, He contacted the customer care from our landline to the same number, and again a madam (who did not mentioned her name) attended the call, she asked for details and said it will be OK within 15 minutes. My son has asked what happened to that yesterday’s recharge process, She said there was some problem in the PIN number and again she asked for that number.
              What if we had destroyed the card immediately after recharging… and if At all there is a problem in the PIN… will not the computer show it immediately…why didn’t she rectify that then… that madam did not give a proper response and cut the line suddenly while speaking… again my son called the other time and the same thing repeated.
              Then within a few minutes we again received a signal NO DISH after the above mentioned incident…I am wondering what is happening. Is it a deliberate reaction? or an rebellious outcome? I don’t understand what….
              Kindly understand our situation and help us continue your broadcasting services even for some more years to come.
              Thanking You,
              Mr. J. Ebenezer.
              worst custcare service, total ur connections waste . to recharge my voucher still morning i called u but no reponse frm custcare service busy, then why it is total waste service, iam calling to cust care num no one responsing cut the calls, simple thing to rc my voucher not able to do then why this service for us total waste only . customer care service for help us they are not doing that ...very very very worst service
              Dear Sir,
              I have recharged my account by Rs 200 today through online by using ICICI debit care. However when in call to customer care they are saying it is not recharged an the amount balance showing zero. Whereas when I check my bank statement it shows the amount Rs200 has been debited and paid to sun direct. Request you to please guide me and kindly get my topup or reverce the amount to my ICICI bank account.

              I think this Sundirect has the worst customer care service center
              Regards
              Vinod Manchi
              Dear Sir,

              We have recently recharged on 14/03/2011 for six months of rs 665. My card no is r[protected]. We have recharged and we are not able to view the channels and is frequently getting the error E16-4 Service is Currently Scrambled for every channels of the package. We contacted our customer care of Neyveli and told the problem and they suggested that we view the channels after 2 hours of recharge and we have been seeing and we have not been able to view all the channels.

              Our address is
              K.Kanagarajan
              No:H-2 J.N.Salai
              Block-24
              Neyveli-607801
              Tamil Nadu

              Our Phone Number is
              [protected] and[protected]

              Refund

              I am recharge but not successful, my amount is debit... Please refund my money...

              Please help paytm management...
              I am recharge but not successful, my amount is debit... Please refund my money...

              Please help paytm management...
              Helpful
              Found this helpful?
              8 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                sanjay goparaju
                from Bengaluru, Karnataka
                Jan 19, 2010
                Resolved
                Report
                Copy
                Resolved

                Sir, I rechrged for Rs100 on 06/01/10 and the amt got credited. Also, there is an existing Rs28 in my account. However, when I tried to activate the AddonPkg which is Rs90, it said 'Insufficient Balance'. Called up Cmrcare and they took the complaint saying its a software problem and would be resolved in 24hrs. Still nothing is done. Its more than 13days and nothing has been done. I made more than 20 calls till date and spent more than Rs70 on calls itself. They gave me compl.nos([protected], [protected], [protected]). This clearly shows how sundirect is cheating people and no service is provided.

                Pls. do the needful.
                Regds,
                Sanjay
                Aug 14, 2020
                Complaint marked as Resolved 
                Require solution for your problem.?

                Send mails to all the following email ids in the To or CC...One of them (assuming some one will be always against some one, takes this option to revenge others) surely take this problem to higher officials.

                [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in,
                [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in, [protected]@sundirect.in

                this is sundirect problem proven solution
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Narasimhan
                  from Bengaluru, Karnataka
                  Jan 16, 2010
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi ,

                  We have been facing an issue with no signal from the past 5 days and Sun direct people ask us to contact local dealers and the local dealers put the blame on Sun Direct officials.
                  Finally we are the ones who are getting affected.

                  This product should be banned from providing service if they are not able to support it afterwards.
                  This is very very bad from Sun Direct side.

                  Moreover when we call the customer care , they just cut the call after taking down the smart card number.

                  In such a dead-end case where do you think we as customers should go ? should we chant mantras hoping that one day we will get the signal ? or should we ask for a complete refund nd chose another service provider ?
                  Is there a solution for this issue ?

                  Regards,
                  Narasimhan
                  Bangalore
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  im planning to complain against sundirect in ap highcourt...they are are responding..last f1week im trying to customercare they are not responding..when we are taking connection they are at the door step foe money..but when call to customercare they will not respond ver shame on their part...please friends dont go for sundirect.they will waste our time...
                  Hi narashiman,
                  You are 100 Percent Correct, SUN DIECTRCT is THE
                  WORST DTH service provider, i am very much frustrated with them, I RECOMMEND EVERYBODY, PLESE DO NOT BUY SUN DIRECT, then you will be in soup like us

                  By

                  Saravanan
                  Bangalore
                  Everyone says customer is god but sundirect case is different . . Very very worst service by u . Cc is neglects our call & there is no person knew all the things <full knowledge > . . Try to ahead with other service thats it [protected]
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    nivruttinath
                    from Mumbai, Maharashtra
                    Jan 16, 2010
                    Resolved
                    Report
                    Copy
                    Resolved

                    i want to know my balance of Sun Direct DTH SERVICE
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    BALANCE ENQUIRY

                    I want to know my balance of Sun Direct DTH SERVICE
                    S CARD #[protected]
                    I want to know my balance of Sun Direct DTH SERVICE
                    S CARD # [protected]
                    i w ant to know my balance of sun direct dth service s card#[protected]
                    I want to know my balance of my sundirect account, my smart card no. [protected]
                    I WANT TO KNOW MY BALANCE MY CARD NO [protected]
                    balance enquiry

                    i want to know my balance of sun direct DTH Service

                    my Card No: [protected]R

                    send the balance enquiry to [protected]@gmail.com
                    I WANT TO CHECK MY BALANCE SUNDIRECT DISH.
                    MY NO IS [protected]R

                    My email id is [protected]@gmail.com

                    plz forward your reply at the earliest.

                    thanx
                    I want to know my Balance of Sun Direct DTH Service S Card No.# [protected]
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected]
                    i want my sun direct pass word

                    My Sim No [protected]
                    Pls Inform to My mail Email ID [protected]@Gmail.com
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected]R
                    i want sun direct balance my card no:[protected]R
                    no service available till 08 oct 2010 time 1600hrs
                    i want my balance my card no is[protected]
                    reply to [protected]@gmail.com
                    by
                    mendonza xavier
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected] and please reply on thie mobile no.[protected], [protected] please
                    I want to know my Balance of Sun Direct DTH Service S no:[protected]
                    my balance of sun direct dth service smart card no [protected]
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected] and please reply on thie mobile No. [protected] please massage on the time
                    my smart card no [protected]R for which i have recharged through online rechargeit now.com kindly send me the balance and validity to my email
                    albertsmart7yahoo.co.in
                    I want to know my Balance of Sun Direct DTH Service smart cord no:[protected]
                    i want my balance amount [protected]
                    I want to know my Balance of Sun Direct DTH Service smart cord no:[protected] and please reply me on my mail id [protected]@gmail.com
                    i want to know my account balance of sundirect DTH service my smart card nO.[protected]R
                    i want to know my balance of sun direct [protected]r
                    I want to know the balance of my account. My smart card no: [protected]
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected] and please reply on thie mobile no.[protected] please
                    i to know the balance of my SUN direct sim card no.-[protected] .plz inform on my contact no. i.e- [protected]... plz inform me as soon as possible n send me mail also ..plz try to inform on my contact no..

                    thanking you
                    P KUMAR A
                    i want balance in my account ? still not activate..!
                    I want to know my balance of sun direct dth service smart card no [protected] my email id [protected]@gmail.com my mobile no [protected]
                    I want to know my balance of Sun Direct DTH SERVICE
                    S CARD # [protected] Pls Inform to My mail Email ID [protected]@gmail.com
                    i want sun direct balance my card no: [protected] rply to [protected]@gmail.com
                    by
                    thomas .t.d
                    Dear sir, my sun direct password is missing.smart card is [protected].please my password restart.my email [protected]@gmail.com.
                    I have recharged my account via voucher now, but it is showing wrong balance. Please send balance to this ID [protected]@yahoo.com

                    I want to know my Balance of my account in sun direct card no:[protected]
                    i want my balance [protected] its my smart card no
                    Kindly confirm my card no ; [protected]R balance to e-mail Id : [protected]@rediffmail.com
                    I want to know my Balance of Sun Direct DTH Service smart cardno.[protected]
                    i want to know my balance of sundirect DTH service smart card no [protected]
                    i want to know my balance of sun direct dth id no : r [protected]
                    p/s sent my e.mail :[protected]@gmail.com
                    Hi friends as i read all o[censored]r request is to know the balance ..

                    Steps to know the balance:
                    1. login into www.sundirect.in
                    2. click on the login tab in the option shown at the top of the page
                    3. once again it will ask for hitting the button shown bellow "Click here to login"
                    4.after clicking it all our browser will show the warning message dont worry about that just click procced.
                    5. Enter Your Smart card Number as Username and Password is "password" by default
                    6. after you enter u can check balance, recharge packages activated and more...

                    bye bye friends..
                    I want to know my balance of Sun Direct DTH SERVICE
                    my card no is [protected] R
                    we are using Sun Direct Service Last One Year S Card No. [protected] reach my account 100 rs. but accout in not active in next 4 days
                    Sun Direct DTH Service coupon are not available in market easily
                    I WANT TO KNOW MY BALANCE of Sun Direct DTH Service smart cord no:[protected] R
                    i want to know my balance of sun direct DTH Service
                    smart cart no [protected]
                    my email tharma.[protected]@gmail.com
                    i want to know the balance in sun direct DTH... card no.[protected]
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected] and please reply on my email madhujari.[protected]@gmail.com by today please.
                    Hi sir check the my sun direct account balance [protected] please urgent my mail id [protected]@gmail.com
                    [protected]
                    I want to know my balance of SUN DIRECT Service S Card No. [protected]R.Please inform me by mail.My email id is [protected]@gmail.com
                    i want to know my balance of sun direct service.my smart card number [protected]. my email [protected]@gmail.com please reply to this e-mail
                    I want to know my Balance of Sun Direct DTH Service S Card No [protected] and please send the information to my e-mail:vijaysam.[protected]@gmail.com or my mobile no:[protected].please consider that thank you.
                    I want to know my balance s.c.no.[protected]
                    Customer Information PaymentsPlansAddonTopupChange Password

                    Customer Id:
                    CR-0167470

                    Customer Since:
                    [protected]

                    Smartcard Number:
                    [protected]

                    Settop Box Number:
                    H[protected]

                    Billing Cycle:


                    Last :[protected] / Next :[protected]

                    Customer Name:
                    First Name: Last Name:

                    Address:





                    Contact Detail:
                    Home: Mobile: Office:

                    Contact E-Mail:


                    Current Balance:
                    -131.4
                    Why my connection was disconnected?
                    I WANT TO KNOW MY BALANCE IN SUN DIRECT NO.[protected]
                    I want to know my Balance of Sun Direct DTH Service smart cord no:[protected]R
                    I KNOW MY BALANCE-[protected]R
                    I no balance enquiry of sun direct DTH services card no.[protected] and please reply on the mobile no [protected], [protected]
                    I want ro know the Balamce of my S.Card [protected]
                    I want to know my balance of sun direct service s card no.[protected] and please reply on thie mobile no.[protected] please
                    wat is my balance smart card no.[protected] R
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected]
                    my mobile no:[protected]
                    MY SMART CARD NO.[protected] PLEASE SEND THE BALANCE AMOUNT AND VALIDITY TO THE E-MAIL ID IS [protected]@rediffmail.com. Thank you.
                    I want to know my Balance of Sun Direct DTH Service smart cord no:[protected]
                    Pls Inform to My mail Email ID [protected]@Gmail.com
                    I have pay the money but did not get the program
                    I want to know my Balance of Sun Direct DTH Service smart cord no:[protected]
                    i want sun direct balance my card no:[protected]R
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected] and please reply on thie mobile no.[protected] please
                    i want to know my balance of sun direct dth service smart card no:[protected]
                    I want to know my Balance of Sun Direct DTH Service smart cord no:[protected] R
                    I want to know my Balance of Sun Direct DTH Service smart cord no [protected].My Mobile No[protected]
                    I want to know my Sun Direct DTH Service: Smart CARD no:[protected]
                    I want to know my Balance of Sun Direct DTH Service S Card No.[protected]R and please reply on thie mobile no.[protected] please
                    how to know sun direct balance
                    how to know my sun direct balance send to my email id my smart card no R:[protected]
                    i will recharge 1year malayalam pack rs 1499/- Sun Direct DTH Service smart cord no:[protected]
                    mail id [protected]@gmail.com ph. no. [protected]
                    I am unable to login my account and see my account balance despite I properly followed as per your steps.
                    Really I am not satisfied with sun dth service as well as recharge.My smartcard no:[protected].
                    Pl.let me know what is the problem regarding login and how to see my account balance.
                    I'm sorry to inform that i'm unable to login to view my balance account.Really i'm not satisfied with sun DTH service as well as recharge.Let me know what is the problem regarding login and how to view my account balance.My smartcard no. is[protected].
                    I WANT KNOW MY USER NAME
                    MY CARD NUMBER [protected]R

                    my email id [protected]@yahoo.com
                    please I want to know my user name
                    my card number is [protected]R
                    I want to know my balance of Sun Direct DTH service mart card no : [protected]B, please reply to my mobile no is [protected] or my mail id : [protected]@norgren.co.in
                    my balance of sun direct dth service smart card no [protected]
                    smart cord no:[protected]
                    pl. send balance and new plans malayalam pack charge details via sms mob no,[protected]
                    I WANT KNOW MY BALANCE SUNDIRECT DTH SERVICE, CARD NO:[protected]
                    A.R

                    balance inquiry - Comment #1903185 - Image #0
                    i want my account balance my card no : [protected]
                    my e-mail id : [protected]@yahoo.com
                    my smart card no is [protected]. I want to know my balance in the account and the validity
                    I want know by balance smartcard no v[protected]
                    v.mani I want know balance sun directDTHservice smart card no [protected] and also another smart card no [protected]
                    v.mani smart no [protected]
                    sir i already recharged 300 rs yesterday 09.00pm but I can't got the dth service so please solve my problem.
                    my dth mobile:[protected]
                    Hello Sir, good evening to all .
                    Pls can u inform me the balance of my sundirect, smartcard no # [protected] R . my e.mail id : [protected]@yahoo.com

                    Advance Thankful for ur kind co-operation.
                    I want to know my balance of my sundirect dth
                    Smart card no:-[protected] R
                    Send the balance to the mail Id :- dina.[protected]@gmail.com
                    i want to know my balance and offers
                    My smart card no.is [protected]. I am using this sun direct - rest of India package since last two year. All the time I had recharged through net, many times sun direct given wrong package I.e. Telgu package, all the time I complaint to customer service center but they lest bother about the complaint of customer.
                    This time also first they told you recharged for less amount, after then I recharge for difference amount, but they not changed my package. Now there are alternative for me except change the dth

                    N Khushiram
                    Vijayawada
                    [protected]
                    i want to know the balance amount of my smart card no.[protected] R
                    Iam recharge in 46 rupees .sucess to recharge. But not ipl match
                    I want to know my balance of Sun Direct DTH SERVICE

                    My card no is [protected]

                    my email id:nagesh.chethan.[protected]@gmail.com

                    not upgread last three year

                    not upgread last three year
                    Helpful
                    Found this helpful?
                    98 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      vishnu
                      from Hyderabad, Telangana
                      Jan 3, 2010
                      Resolved
                      Report
                      Copy
                      Resolved

                      HI

                      This is another common stupid customer of sun direct. We have purchased one branded tv from branded show room. We have have got sun direct DTH as free along with TV.

                      After instillation of TV we have called sun direct for installation of DTH. The first day they said they will be sending the person to install it.We were awaiting for the hole day but nobody turned up.It was repeated for the next 2 days. we are sick n tired of calling help desk guys.

                      Finally it has got very poor service and they are not willing to serve the people.

                      Regards
                      Common Customer.
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      my account bal
                      Hi
                      one of the worst services i had ever found in this competitive era is SUNtv coz of TAN TANA TAN.how they cheats the people.earlier i don't beleive in all these sites but once you felt the heat on you then only we agrees (humanbeing).

                      I booked a fault of my cable break on 21 DEC 2009 on their customercare they told me you contact SUNTV distributor and i contacted the number they asked me to contact one another number of one good gentleman hasan on his mobile i did the same so and he gave me another 2 no.s 32507899 and 32957111 i lodged a complaint and asked fr a complaint no. and obtained vide 211206.they info me tomorrow our technicians would contact you.one fine evening on 24dec 09around 6.45pm one person made a call and asked shall i come and rectify your fault for that charges 150rs + 75rs fr baloon and cable charges as per the rquirement i told him iam out of station but still you can come and see but this is not a time for a fresh cable layout as iam residing ina threestorey building i asked him ehen you can reach my home he told by another 30min. i told o.k. he came and saw but told its quite dark now so i will come tomorrow to my mother.
                      Again on 31dec09 i contacted the above mentioned reliance number and enquired about the complaint they tol sir tomorrow our technicians will come and we are closing the fault bkd by u on 21dec09 and gvn me a fresh complaint no.311205 since i kno about these dramatic heroes i made a call again on 01jan2010 twice in the morning what is your arrival time again a professional reply by 4.30pm your fault would be rectified and your charges blah blah blah..i recieved a call from mr.mahendran no.[protected] around 5.30pm sir shall i come i asked wen u would be reaching my home he told he is in kodambakkam and would be reaching within 11/2hrs. i waited patiently and made a call to this guy around 8.00pm he told he isa tele opr and only the technicians has to answer i asked about their mobile no.s he tolld it is in the office only u call on 3290..no.an taht no. was switched off.
                      I made a call to the customer care again on 03 jan 2010 7.30pm he listned to my views and told sorry for the cause i will give you a complaint no.[protected] and yours would be rectified in a speedy manner by tomorrow itself.after that the next day 04jan 2010 i recieved call from the so called kotivakkam distributor that they would be coming tomorrow for the fault and later evening i reieved call from the sundth customercare that within 48hrs ur fault would be rectified i rgued with them how many days had been passed and are you going to give the recharge amount back? but all in vain the so calle d24hrs and 48hrs are passed.no one had contacted and rectified the fault yet as on now 07jan2010 mor.when i see their TV ads TAN tANA tAN my adrenalin shoots up.
                      Another way they cheats the people is by telling the monthly subscription is 99rs.only but wen u go for recahrge min is 122rs.
                      Above all iam a proud owner of TATASKY since long i had this coz of MAKKALTV and ADITYA channel only. o.k. any one reading all those things acn guide me to take on these guys legally.
                      i want sundth toll free number
                      its totally a waste dth servicee ever it is the most costly dth service but they tell as the cheapest

                      with installation other services are best in quality n in cost

                      my balance of 1500 disappeared without any recharge n they dont have a valid reason for it

                      WHAT THE BLOODY HELL IS THIS!!!

                      I[censored] cant maintain just hand it over to other big companies
                      Helpful
                      Found this helpful?
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        rajendrakumar
                        from Chennai, Tamil Nadu
                        Dec 31, 2009
                        Resolved
                        Report
                        Copy
                        Resolved

                        Recharging Voucher reg.

                        Dear sir, I have recharged for this month period during dec 2009 for my SUN Direct DTH Service (SIM No.[protected] R ) and the services were stopped . complaint in their website I have been informed that .i am online recharge for own .this msg for my invalid username &password.pls my username,password inform for my email id [protected]@gmail.com
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        Sundirect — invalid password

                        hi this sreedhar s/o avula venkataiah getting invlid password error pass word issue new pass word my smart card no-[protected]
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          U
                          umesh49
                          from Bengaluru, Karnataka
                          Dec 30, 2009
                          Report
                          Copy

                          Lot of time it takes 15 minutes to work properly, before that you will see only some error massage on TV.
                          So for every 2-3 days same problem will occur and you will be lucky enough then you can make it working by restoring factury default setting, but your all the favourite will be erased.
                          You will never able to addon channels by SMS, just from last day I was trying to add package code 05 and it is replying me as wrong addon code. In general if I want to addon some additional chanel, I need to spend alleast 10 Rupess on phone and half an hour of time.
                          Fed up with custmer care nad poor service, I got the habit to use SUN DTH any way as I paid the money for 10 months. Once it will be expired I am strictly plannig to switch to some other provider.

                          SUN DTH — Very very poor and bad services in sun net work

                          i am koteswararao i live in nellore my card no.[protected].set of box not working we have call the local office and customer care that are not respoinding .its is so bad about sun direct. the service is so bad...my no.[protected],[protected].
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            JEEVAN PANACKAL
                            from Mumbai, Maharashtra
                            Dec 29, 2009
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have taken sun ditect direct DTH from Mahalakshmi Traders -Maruti nagar. on 20.08.09. Smart card No. is. [protected], Daily I am requesting them to come and do the service. That fellow is cheating us very easily. Every day he is replying that " ok. i am coming now its self." . But now one month is over. He is not come. His mobile No. is [protected]

                            once he come and taken our digital setup bax and gone. He is switching off his mobile whenever i am calling.. i have gone and met many times for this matter.

                            Pls do the service properly. otherwise disconnect your service . if you are doing service , extend the date of free period. otherwise i want money back.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            I am meera.habeeb my Email address meera.[protected]@yahoo.com my complince. I entered the pin cod.327523. my contact noumber [protected]. but still I get the message" wep page cancelled" a A am unable to recharge. way? and A am tow manth I will try not sucssfull please halp me sir
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              Gopal Ramesh
                              from Karaikkudi, Tamil Nadu
                              Dec 19, 2009
                              Resolved
                              Report
                              Copy
                              Resolved

                              Dear sir, I have recharged for twelve months period during April 2008 for my SUN Direct DTH Service (SIM No. [protected] R ) and the services were stopped wef 17-12-09 without any proper intimation. By lodging complaint in their website I have been informed that my account balance is Rs.39 only.It is surprised that how one year susbriction will be reduced to 8 months. Also I am not able to log- on to know the balance through website.

                              Thanking You.
                              G-Ramesh.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              G IPL — Intimate for Balance payment

                              I bought 35 IPO of GIPL @167/- per shares & paid fully on same time by the way of online payment... but i got a lntimation letter for rs. 4095/- for payable. whereas i was apply on line dated 12th march 08 paid full amount.
                              Pl. look into the matter.
                              Transaction ID 161274
                              Application No. 13500138

                              Thanks
                              Sudhir

                              Sun Direct — recharge coupon

                              Sir,

                              I have a sun direct tv connection. now i want to recharge the same. pls. help me
                              to know the centers/retial shops in Ghaziabad (Mohan Nagar) area.

                              (Sree Kumar)
                              Dear sir, I have recharged for one months period during decmber[protected] for my SUN Direct DTH Service (Smart card No. [protected] R ) and the services were stopped wef 22-12-09 without any proper intimation. By lodging complaint in their website I have been informed that my account balance is Rs.123 only.It is surprised that how one month susbriction will be reduced to 0 months. Also I am not able to log- on to know the balance through website.
                              First name:Ruthra moorthy
                              Last name:
                              Email:[protected]@gmail.com
                              Phone number: -
                              Mobile number:[protected]
                              State:Tamil Nadu
                              City:Erode
                              Town / Village:vellakovil /N.N PATTI
                              Query or comment:i am R.moorthy my scard no:[protected] R my sundirect online Rc for own.but password is wrong .my password is required pls .reply with my email id. Thank u R moorthi
                              my smart card no. r- [protected] sundirect

                              place- yamuna nagar (haryana)

                              recharge not accepts oxigen vochers.

                              last time recharge same problems

                              my mobile no.[protected]
                              Earlier I could verify and recharge my account through internet. Now I am unable to log into it. My ID is [protected]. Also on 3rd December 2009 I have remitted Rs. 1000/- with the intention of taking some channels and renewal. i would like to know my present balance and also whether it will be possible to add some sports channels with the credit amount in my name. If possible I need TENSPORTS and SEWTMAX if it is the channel for IPL. Please intimate me.

                              James Paul.
                              sundirecr recharge debit card and ipl 2010, max chanal paid recharge
                              Dear sir,
                              Im a tamilian residing in middle east (saudi arabia) with family. For the past 2 months we are not able to recieve any sun network channels through local DTH and operators. The reason they tell is the Sun direct network has reduced its signal strength. Kindly please take efforts to increase the strength as before so that we all tamilians and malayalis can enjoy your valuable programs.


                              kamalesh.

                              recharged but there is no signal

                              I have connection with card no [protected], today 12/08/14, recharged with Rupeese165, but there is no signals at all.What is the problem?
                              Helpful
                              Found this helpful?
                              9 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                RABIUL HASAN
                                Dec 5, 2009
                                Resolved
                                Report
                                Copy
                                Resolved

                                I WAS FORGOT MY PASSWORD

                                DEAR SIR,
                                I M RABI FROM BANGLADESH,COXS BAZAR.
                                TWO MONTHS AGO BUY A SUN DIRECT BOX.
                                BUT TILL NOW I M NOT DOING RECHARGE CARD AND DON'T DOING ON PACKAGE CHANGE THE CAUSE OF THAT I DON'T KNOW MY PASSWORD.
                                MY CARD NUMBER IS
                                User name
                                [protected]
                                Password:
                                SIR I HAVE TO NEED PASSWORD.WOULD U WRITE ME PL Z. HOW CAN I GET MY PASSWORD.
                                IN MY COUNTRY HAVE MORE USER OF...
                                Helpful
                                3 other people found this review helpful
                                3 found this helpful
                                61 Comments
                                Report
                                Copy
                                R
                                rajini kanth
                                from Chennai, Tamil Nadu
                                Dec 3, 2009
                                Resolved
                                Report
                                Copy
                                Resolved

                                i hav taken sun direct subscription from MST enterprises chennai for 1 year and they provided settopbox with smart card in july. but i found the smart card provided to me is registered in someone else name and wen i enquired they said they will replace as it is mistakenly provided to me and 3 months since tht call and inspite of me making repeated complaints they didnt replace .
                                and now my connection is disconnected and wen i ask sun tv cust care they say its validity is expired . now what course of action should i take?
                                the delivery bill provided to me indicates the smart card registered under my name but cust care differs!!!!!
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                i am sir
                                sir kanta
                                Hello hi i am kanthu please asept my name
                                i am so sary i requesting acsepte the my letter
                                i am
                                Helpful
                                Found this helpful?
                                5 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sanju D.B.wali
                                  from Coimbatore, Tamil Nadu
                                  Dec 2, 2009
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  sir i have purchased pc and 22'' LG TFT from
                                  digital source, Banglaluru-560104 no. 1606,2nd floor
                                  6th main, 4th cross,RPC lay out,
                                  Vijay nagar.
                                  Tel[protected]
                                  Mob:[protected] / [protected]
                                  E-mail:[protected]@digitalsource.in
                                  on the name of Sanju.B.Devangaon C/O D.B.wali
                                  Bijapur-586101/03
                                  on
                                  16th oct.
                                  which is direct warranty and I have sent 22' lg TFT's serial no with tag which is having bar code and serial no of LG TFT on 21st oct 2009. to Specramind Marketing Pvt ltd, Noida
                                  I still not received the Sun Direct set top box.

                                  sent papers are as follows.

                                  1) LG 22' TFT's tag and serial no which includes Bar code and serial ni.
                                  2) Address with coupon
                                  3) Invoice copy from Bangaluru
                                  4) Rs 99/- D.D. on the name of Spectramind Marketing pvt lt, Noida
                                  D.D no725671
                                  5) Through Professional courier on[protected] having Ticket no: BJP1531029
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Regarding New Set Top Box

                                  Dear sir,
                                  I have purchased sun DTH on 15.11.2010 from the distributor Simpak
                                  Electronics, Har Nagar, Ashram, New Delhi. The smart card number is
                                  [protected]. The set top box no. P[protected]. From 19th November
                                  onwards the receiver is not working.I have been complaining for the past
                                  15 days, No technician... has come and to re-align the STB.

                                  Awaiting your reply

                                  Anil kumar
                                  [protected]
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rrkrishnan
                                    from Mumbai, Maharashtra
                                    Nov 30, 2009
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I had recharged my smat card no.[protected] for Rs.150/- on Saturday (28/11/2009) and requested an activation of Neo Package immediately. The request was accepted and confirmed on phone that the channel will be activated within 2 hours. In spite of repeated calls to the SUN DTH as of now (30/11/2009) the channel was not activated. I would like to know whether SUN DTH will give an extention for the loss of two days because my account was deducted for Rs.46/- from saturday and the channel is not operative. I had already made 15/20 tele calls with sun dth and getting the same answer that the channel will be activated within 2 hours. Who will be held responsible for this?
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    yes yes ofcourse laka laka laka laka
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      anthem06
                                      Nov 11, 2009
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      I'm facing problem with my sun direct connection from saturday. I'm getting a error msg, E50-32 SERVICE NOT AVAILABLE.
                                      Though I called many times, problem is not rectified. Very poor response. When I call customer care, they gave skyline enterprises where I purchased and they are no more with sun direct now. His number is not existing now. They didn't come up to support the customer.

                                      I've got a sun direct office number on monday and contacted Mr. Rafee and Mr. Suman. Though they were trying to rectify the problem, they couldn't.

                                      Every one is pointing one and another. Since the dealer from whom I purchased my set top box and dish has been terminated by sun direct, other dealer is not ready to help me.

                                      This has created very bad feeling on sun direct and my friends are also afraid to take the connection.

                                      Overall, very bad response from Sun Direct.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Sun Direct — Overall, very bad response from Sun Direct

                                      I'm facing problem with my sun direct connection from saturday. Though I called many times, problem is not rectified. Very poor response. When I call customer care, they gave skyline enterprises where I purchased and they are no more with sun direct now.They are terminated by Sun Direct His number is not existing now. They didn't come up to support the customer.

                                      I've got a sun direct office number on monday and contacted Mr. Rafee and Mr. Suman. Though they were trying to rectify the problem, they couldn't.
                                      Every one is pointing one and another. Since the dealer from whom I purchased my set top box and dish has been terminated by sun direct, other dealer is not ready to help me.

                                      This has created very bad feeling on sun direct and my friends are also afraid to take the connection.

                                      Overall, very bad response from Sun Direct. My suggestion is better go with your local cable connection not with Sun Direct atleast...
                                      YES YOU ARE 100% CORRECT, BUT UNFORTUNATELY I DID NOT SEE THIS SITE, NOW I AM CHEATED, THATS MY FATE,
                                      yup i too hav got the same complaint n itz been lasting for more than a 2 weeks now no help from either office staff or the distributor, pathetic services, i would like to warn all those who r gonna purchase sun direct dth to think twice or even thrice
                                      My SunDirect DTH is not working from last 3 days. I have called many time to customercare but no use of that.
                                      I think GOD Only knows thats, we this problem will solved
                                      Very very poor service...
                                      I totally fed-up with Sundiect
                                      Customer service really suckkkkss.. I have an issue and I have been calling them every day since last 2 week, but no use. The package is cheap..but at a cost.

                                      People!! If you are thinking of getting a new connection, never go for sundirect.
                                      It will be cheap. But if you face any issue, its gone case.. all you can do is get one more connection..
                                      I'm facing problem with my sun direct connection from 23rd October. Though I called many times, problem is not rectified. Very poor response. where I purchased and they are no more with sun direct now.They are terminated by Sun Direct His number is not existing now. They didn't come up to support the customer.


                                      Every one is pointing one and another. Since the dealer from whom I purchased my set top box and dish has been terminated by sun direct, other dealer is not ready to help me.

                                      This has created very bad feeling on sun direct and my friends are also afraid to take the connection.

                                      Overall, very bad response from Sun Direct. My suggestion is better go with your local cable connection not with Sun Direct atleast...
                                      I purchased my Sun connection in 2009. My set up box is not functioning and my TV is total blank.and when I rang customer care on Tuesday they said they will resolve on wednesday. I made many phones and on thursday when I rang up they said they got mandate to resolve the complaiant within 48 hours and still 2 hours are left and they will repair before the time. Afterwards many 48 hours are over still the problem persist. I rang directly to Sun office and spoke to their technical team and they apolised and said they will send their person on that day itself and made set up box functional. It is over a week my set up box is dead and sun didnot bother to attend.
                                      In this one year I got problems three times and all the three times my experience is extremely bad. The dealer for Noida/Ghaziabad never lifts phone and never sends his person to repair. I think SUN AFTER SALES SERVICE IS WORST AND HOPELESS
                                      I FOUND SUN DIRECT WILL NOT ATTEND TO PROBLEMS AND MY PROBLEM IS NOT ATTENDED FOR THE LAST ONE WEEK. I THINK WE SHOULD TAKE TO THE PRESS AND TRAI AND SHOW WHAT IS CUSTOMER RESPONSE LIKE
                                      Helpful
                                      Found this helpful?
                                      8 Comments
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit