Sun Direct Complaints & Reviews

Sundirect — invalid password

hi this sreedhar s/o avula venkataiah getting invlid password error pass word issue new pass word my smart card no-[protected]

SUN DTH — Very very poor and bad services in sun net work

i am koteswararao i live in nellore my card no.[protected].set of box not working we have call the local office and customer care that are not respoinding .its is so bad about sun direct. the service is so bad...my no.[protected],[protected].

I am meera.habeeb my Email address meera.[protected]@yahoo.com my complince. I entered the pin cod.327523. my contact noumber [protected]. but still I get the message" wep page cancelled" a A am unable to recharge. way? and A am tow manth I will try not sucssfull please halp me sir

G IPL — Intimate for Balance payment

I bought 35 IPO of GIPL @167/- per shares & paid fully on same time by the way of online payment... but i got a lntimation letter for rs. 4095/- for payable. whereas i was apply on line dated 12th march 08 paid full amount.
Pl. look into the matter.
Transaction ID 161274
Application No. 13500138

Thanks
Sudhir

Sun Direct — recharge coupon

Sir,

I have a sun direct tv connection. now i want to recharge the same. pls. help me
to know the centers/retial shops in Ghaziabad (Mohan Nagar) area.

(Sree Kumar)

Dear sir, I have recharged for one months period during decmber[protected] for my SUN Direct DTH Service (Smart card No. [protected] R ) and the services were stopped wef 22-12-09 without any proper intimation. By lodging complaint in their website I have been informed that my account balance is Rs.123 only.It is surprised that how one month susbriction will be reduced to 0 months. Also I am not able to log- on to know the balance through website.

First name:Ruthra moorthy
Last name:
Email:[protected]@gmail.com
Phone number: -
Mobile number:[protected]
State:Tamil Nadu
City:Erode
Town / Village:vellakovil /N.N PATTI
Query or comment:i am R.moorthy my scard no:[protected] R my sundirect online Rc for own.but password is wrong .my password is required pls .reply with my email id. Thank u R moorthi

my smart card no. r- [protected] sundirect

place- yamuna nagar (haryana)

recharge not accepts oxigen vochers.

last time recharge same problems

my mobile no.[protected]

Earlier I could verify and recharge my account through internet. Now I am unable to log into it. My ID is [protected]. Also on 3rd December 2009 I have remitted Rs. 1000/- with the intention of taking some channels and renewal. i would like to know my present balance and also whether it will be possible to add some sports channels with the credit amount in my name. If possible I need TENSPORTS and SEWTMAX if it is the channel for IPL. Please intimate me.

James Paul.

sundirecr recharge debit card and ipl 2010, max chanal paid recharge

Dear sir,
Im a tamilian residing in middle east (saudi arabia) with family. For the past 2 months we are not able to recieve any sun network channels through local DTH and operators. The reason they tell is the Sun direct network has reduced its signal strength. Kindly please take efforts to increase the strength as before so that we all tamilians and malayalis can enjoy your valuable programs.


kamalesh.

recharged but there is no signal

I have connection with card no [protected], today 12/08/14, recharged with Rupeese165, but there is no signals at all.What is the problem?

i am sir

sir kanta

Hello hi i am kanthu please asept my name

i am so sary i requesting acsepte the my letter

i am

Regarding New Set Top Box

Dear sir,
I have purchased sun DTH on 15.11.2010 from the distributor Simpak
Electronics, Har Nagar, Ashram, New Delhi. The smart card number is
[protected]. The set top box no. P[protected]. From 19th November
onwards the receiver is not working.I have been complaining for the past
15 days, No technician... has come and to re-align the STB.

Awaiting your reply

Anil kumar
[protected]

yes yes ofcourse laka laka laka laka

Sun Direct — Overall, very bad response from Sun Direct

I'm facing problem with my sun direct connection from saturday. Though I called many times, problem is not rectified. Very poor response. When I call customer care, they gave skyline enterprises where I purchased and they are no more with sun direct now.They are terminated by Sun Direct His number is not existing now. They didn't come up to support the customer.

I've got a sun direct office number on monday and contacted Mr. Rafee and Mr. Suman. Though they were trying to rectify the problem, they couldn't.
Every one is pointing one and another. Since the dealer from whom I purchased my set top box and dish has been terminated by sun direct, other dealer is not ready to help me.

This has created very bad feeling on sun direct and my friends are also afraid to take the connection.

Overall, very bad response from Sun Direct. My suggestion is better go with your local cable connection not with Sun Direct atleast...

YES YOU ARE 100% CORRECT, BUT UNFORTUNATELY I DID NOT SEE THIS SITE, NOW I AM CHEATED, THATS MY FATE,

yup i too hav got the same complaint n itz been lasting for more than a 2 weeks now no help from either office staff or the distributor, pathetic services, i would like to warn all those who r gonna purchase sun direct dth to think twice or even thrice

My SunDirect DTH is not working from last 3 days. I have called many time to customercare but no use of that.
I think GOD Only knows thats, we this problem will solved
Very very poor service...
I totally fed-up with Sundiect

Customer service really suckkkkss.. I have an issue and I have been calling them every day since last 2 week, but no use. The package is cheap..but at a cost.

People!! If you are thinking of getting a new connection, never go for sundirect.
It will be cheap. But if you face any issue, its gone case.. all you can do is get one more connection..

I'm facing problem with my sun direct connection from 23rd October. Though I called many times, problem is not rectified. Very poor response. where I purchased and they are no more with sun direct now.They are terminated by Sun Direct His number is not existing now. They didn't come up to support the customer.


Every one is pointing one and another. Since the dealer from whom I purchased my set top box and dish has been terminated by sun direct, other dealer is not ready to help me.

This has created very bad feeling on sun direct and my friends are also afraid to take the connection.

Overall, very bad response from Sun Direct. My suggestion is better go with your local cable connection not with Sun Direct atleast...

I purchased my Sun connection in 2009. My set up box is not functioning and my TV is total blank.and when I rang customer care on Tuesday they said they will resolve on wednesday. I made many phones and on thursday when I rang up they said they got mandate to resolve the complaiant within 48 hours and still 2 hours are left and they will repair before the time. Afterwards many 48 hours are over still the problem persist. I rang directly to Sun office and spoke to their technical team and they apolised and said they will send their person on that day itself and made set up box functional. It is over a week my set up box is dead and sun didnot bother to attend.
In this one year I got problems three times and all the three times my experience is extremely bad. The dealer for Noida/Ghaziabad never lifts phone and never sends his person to repair. I think SUN AFTER SALES SERVICE IS WORST AND HOPELESS

I FOUND SUN DIRECT WILL NOT ATTEND TO PROBLEMS AND MY PROBLEM IS NOT ATTENDED FOR THE LAST ONE WEEK. I THINK WE SHOULD TAKE TO THE PRESS AND TRAI AND SHOW WHAT IS CUSTOMER RESPONSE LIKE

Dear Sir

My Channel displays that "No Channel" how to solve it.

reply immediate

Sir
My name H.anand
my recharge amount 655 Rs
gor 6 month
date[protected]
my smart card no[protected]
immediately please conection

i still did not get set max for dlf ipl and no voice for netgeo

Dear Sir

My Channel displays that "No signal or Service is scrambled" since yesterday. Does it happen for all? Please solve it soon,

sudirect DTH telecost is not coming since last month they did't not care about this no official announcement from sundirect side. This is shame to sun tv management.They have web site also but all press realese is 2008 and 2009 no recent updates.

yes u tell truth

for past 5 days . my sun direct is in problem ,no channels were displayed ,i have called cable operators and dealers but they are not taking action . if it continous i will dis connect my sun direct of sure .take immediate action.

address :
d.no: 17/3 syndicate enclave,
near senganiamman koil street,
maduvinkarai ,
guindy,
chennai.

Sun direct has changed the transponder and needs retunning . Even after several complaints to the call cente and their nodal officer no action is taken. Sun continues to charge the customer even when channels are not available . The dealer / seller knows nothing and is of no help . Nodal officer says that they are correcting PINCODE wise, when our turn will come no assurance .

Call centre guys dont know to speak and is pathetic . Do they alteast give back the pre paid charges ?

I AM DHIRAJ N SHAH MY SMART CARD NO.IS[protected]R
i am very sad of yours service my chanels are showing E48-32 no siginal
i complaint many of times about 5 times and yrs answer is always wait for 24hours
please take action about the same


MY mobile no is [protected]

I had obtained SUNDIRECT on 16.09.2010 in the name of V BHUVANESWARI residing at No: 110, 3rd Cross
I Main Road, Prakash Nagar, Bangalore - 560 021 with ID no:[protected] and I had made compliant
no: [protected] regarding on reception of channals on 11.11.2010 and had also made repated reminders
everyday so far I had not received any response.

Some times in response the representative had ask for 72 hours time to rectify the problem. The reason given
was that there are no technical person in their end to attend the problem. After the end of the 72nd hour the
problem remain the same I dont know how many 72 hours they will take to rectify the problem. I think the
people at Karnataka are interest in only selling the DTH and not interested in retaining the customers.

Without any usage I am paying the money for the services of SUN DTH.

Please rectify the problem as early as possible

regards

K V JAYAKANTHAN

Dear sir,
I am using sun direct last few month. but i got problem last few days,
i got signal from sun tv, mega tv & podighai tv. but i could not got signal any other channel signal.
my setup box no- F [protected]
smart card no- [protected]
I hope your company will produce nice solution for above matter.
Thank you,
Ramesh

Am customer of sundirect dth
Customer Id: CR-4533789 Customer Since:[protected] Smartcard Number: [protected]

Sun Direct has moved to a new Satellite. When I switch on my TV, I am getting a message saying "We have moved to a new satellite. Hence your Dish needs to be retuned to the new satellite immediately. Service on this satellite will stop shortly. Our distributor/Dealer will do the Dish adjustment free of cost. To enjoy uninterrupted programs/Channels please contact your nearest dealer/distributor immediately."

It’s been more than two and half month passed. Day by day the no. of channels I am viewing is reducing but every month Sun direct charging for the total channels. Apparently Sun direct charging for the services which are not actually provided to me. I am very frequently calling Sun direct customer care and complaining them to provide the full services. So far five service request has been raised to restore the services for me on priority. As per the customer care people my request has been transferred to the Technical department 2 days back. But nothing happened.

Here I am loosing money in two ways.

1. I am paying for the services which I am not getting from Sun direct
2. I had to call Sun direct customer care very frequently to get the complete services.

As this is the problem with service provider (Sun direct) why should customer suffer with that? They should have engaged adequate staff to restore the services. Otherwise they should not charge for the services which they are unable to provide.

Since from last 3 month Sun direct mentally tortured me a lot. My family is also suffering a lot due to this. I have no patience to wait. I request you to kindly do the needful.

Below are my details for your reference:

Customer Id:
CR-4533789

Customer Since:
[protected]

Smartcard Number:
[protected]

Settop Box Number:
F[protected]


Thanks,
S.Thangavel | [protected]

5 march ko camplan ki or abhi tak thik nahi hui

Request to change to HD not processed

Hello There, I'm Anil Jacob. I've requested Sun Direct to change my existing Step Top Box to HD on 27-09-13. The Ref # for the same is 1-[protected]. I have called them 6 times on[protected] and they haven't called me back once!!!

FASALU T A
THARAYIL [HO]
CHAMMANOOR[PO]
PUNNAYOURKULAM[VI]
TRICHUR
KERALA-679561
MOB-[protected]


SMART CARD NO:[protected]

MY DTH CONNECTION SHOW NO SIGNAL, I COMPLAINTED NEAREST OFFICE MANY TIME, NO RESPONCED.PLEASE TAKE IMMIDIATE ACTION FOR SOLVE THE PROBLEM

SMART CARD NO : [protected]


MY DTH CONNECTION SHOW NO SIGNAL, PLEASE TAKE IMMIDIATE ACTION

there are one common problewm in sun dth. there basic pack like bangla shine pack . this pack problem
is addon pack is not according to basic pack. some channels are exist in basic pack. i said many time to rearrage your addon pack channels according to basic pack. they have no headach.

Dear Sir, date:[protected].



Sun Direct Card No: [protected]

Sun Direct recharge success No:[protected].[protected] Morning 5.00am I am 5 times calling for Customer care number but not responds the customer care, Second day[protected] I am calling for morning 5.00 am, attend the customer name is Abdul. My problem is not display the Sun Direct Connection. But Abdul as give the report number [protected]. Evening call for Vijay gave the report No.[protected]. To day not recharge my Sun Direct Number. Please recharge my account and than display the Sun Direct Connection.

I am 7 times calling for Customer care. 1 time calling charge Rs.15 /-. So 7*15=105 /-



Thanks & Regards,

(Rajababu.E)

Address:

No.5, Thieruvalluvar Street,

Uthiramerur.

Ph:[protected]

We are also facing the same problem from the last month.Worst services providing by SUNDIRECT.

My Sun Direct Smart Card Number is [protected].
Today I have credited Rs. 210/- two times erroneously instead of once through net banking of Indian Overseas Bank
But now I found from the balance of Sun Direct Account that there is Rs. 0.31balance. Kindly check the system and the two times credit of Rs. 210/- may be treated as two months subscription.

ABHISHEK MISHRA
BOLANGIR (ODISHA)

sundirect for get my smard card[protected]
ples ples halp me

Sun Direct — Waste Service

Sun Direct Website is such a crap.
The options of recharge never works
They are not able to maintain the customers and now I have noticed that the recharge coupons stores have also been closed. Sun Direct DTH is such a pathetic network which never cares for their customers.
Talking about the care for their customers, their customer service is the worst I have ever seen
Customer service most times do not know what they are talking about, and if we press for answers they just disconnect the call.

I STRONGLY RECOMMEND NOT TO GO FOR SUN DIRECT DTH

I ALSO STRONGLY RECOMMEND NOT TO GO FOR SUN DIRECT DTH

Sun Direct DTH — recharge through credit card successfully but till now smart card is working

on 10/2/10 sundirect recharged for rs 300/- thourgh online mode through credit card the transaction is successful and the trransaction no 3539499 and till now the connection is coming my smart card no [protected] please do the needful

Dear Sir/ Madam

I am not getting any channels from since last month. when i open any channel then its showing 16.4 services is currently scrambled. But each channel indicating its name & programe name.
This is my Smart Card No. [protected]-R .

So please take immediate action and i am waiting you are favourable reply.




Regards,


Shine Kumar

i am very much fed up with sun direct TV people, need less to say, i have pasted on my door that "Ye company chor hai, isse koi bhi connection na kharide, iss company ke sare log chor hai,

detail matter is as below, i have already lodged my complaint to customer care but those people are diconnecting call every moment they listen if someone listened, they recommnd to contact with service agent ( Mr Manoj goel mob [protected]/Mr Dipak [protected] ), finally, we contacted them & come at my resi, ask to pay rs 200/- we paid them & those people removed my setup box, now there missing, we request U to board of director of this sun tv, Are they making fool to us & cheating customer, i have conducted drive in my sectors to remove all sun tv connection in next 10 days, my move will be continued till the sr person visit at my home,
rgds
ashwini rathore
17B/D4 udyog vihar sec 82 noida
m[protected]/[protected]

smart card no. [protected] R

Sun Direct DTH — Not getting the picture since 4th October 2009

I have purchased the Sundirect DTH from Mrs Aditya Electronics Perambur Chennnai 600011 during Augusat 2009. It is not working ie I am not getting the picture since 4.10.2009. I have made the complaint on 5th October 2009. The conmplaint No.[protected]. They said it will be restored within 2 house. But nothing happened. Again I made complaint on 7.10.2009 The same complaint was repeated. Nothing happend so far>whenever i contact after waiting 15 minutes on the telephone line they say that it will be resumed 2 or 3 hours. Every time they took the phone somebody lift the phone viz Seetha Kousalya like that I have sepnt so far nearly 15 to 20 rs sepnd for the telephone. But noting hhappend so far. I am not able to see the picture even the Deepaveli festival. What is the use in spening nearly 1700 to get the SunDirect connection and wasting my telephone calls and mental agony. The error is deplayed on the TV is E16-4 the service is currently scrambled. I have been repeating my history everytime viz name telephone no., smart card noi address etc. The smart card No,[protected]R. I have also topped upo for Rs110 on 15.10.2009 Thew top up ref [protected] SNo of recharge card T[protected] Scrach card No.[protected] Please arrange to depute your Engineer to rectify otherwiese take back your set of box etc and refund the amount immediately S Jayalakshmi

Sun Direct DTH — Not getting the channel since 4.10.2009

I have purchased the Sundirect DTH from Aditya Electronis Perambur Chennai 600 011 during Aug 2009 I am not getting any channel since 4.10.2009 I have been making my complaint over phone everyday after wasting 20 minutes on the telephone. Everytime different person lift the phone and sayit will be restored in 2 hours. So far nothing has happend I could not even watch any programme on deepavali day also. Having paid such huge amount i am keping the tv idle. I have also recharged and the present balance in my account is about rs 128 Please arrange to rectify that error E16-4 the service currently scrambled Please bestow ur personal attention in the matter and do the needful immediately under advice to me over phone [protected] S Jayalakshmi

not working -showing searching settlite
Smartcard Number: [protected] Settop Box Number: F[protected]

Sun Direct DTH — dth not work

Smart card No: [protected]

dth not work
Smart card No: [protected] R
From
RATHEESH KUMAR
KULATHUMKAL
VELLAVOOR.P.O,
CHANGANACHERRY TALUK
KANGAZHA,
KOTTAYAM
KERALA-686541
PH: [protected]
EMAIL:[protected]@gmail.com

Sun Direct DTH — Not working

sir,sundirect smart card No[protected] is not working last two days ,please do needfull action,

Thank you
Regards
Sasindranath
mobile [protected]

Hi all


I amvery much satisfy with sundirect service. i am purchased sundirect fron last ten month. even there is no any single

i am requesting to all pls go with SUNDIRECT

Thanks& regarde all of sundirectemployees

MOHAN

Mohan, i hope you are a normal person, But how can you say SUN DIRECT is good, THEY ARE VERY VERY VERY WORST DTH Service Provider, Please avoid Sun Direct

They are the very worst DTH service providers in INDIA. you will never reach their customer service.
You will not be able to renew your subscription.
Please BAN this service at it's earliest.

Poor Service of Sundirect

sun direct is very poor service all costomer in dish tv box chaneg

Sundirect — setup box is not functioning

mysun direct dth service having smart card no[protected] is not functioning that is after activating tv screen is remaing blank

delay in recharge
complaint no. [protected]

smart id no.[protected]

plz recharge do fast

i hav called the customer care no. of sundirectdth a hundred times bt all i got ws "executives are busy with other customers".i have wasted a whole lot of time bt i didnt work.sundirect has the worst customer care service.

I FORGET MY PASSWORD TO ENTER CUSTOMER LOGIN. SO.I COULDNOT RECHARGE .PLEASE SEND MY PASSWORD THROUGH SMS TO MY MOBILE NUMBER
[protected] OR E.MAIL. MY SMARTCARD NUMBER IS R[protected]

DELAY IN RECHARGE THROUGH ONLINE
SO PLEASE ACTIVATE IT QUICKLY
smart id no: [protected]

my smart card number [protected] has been renewed yesterday[protected] but today is the last date for renewal, but the our concern has stop the service at today at 3.30am please activate the above smart card number or give the details to the following mob no: [protected]