Sun Direct Complaints & Reviews

Sun Direct — Overall, very bad response from Sun Direct

I'm facing problem with my sun direct connection from saturday. Though I called many times, problem is not rectified. Very poor response. When I call customer care, they gave skyline enterprises where I purchased and they are no more with sun direct now.They are terminated by Sun Direct His number is not existing now. They didn't come up to support the customer.

I've got a sun direct office number on monday and contacted Mr. Rafee and Mr. Suman. Though they were trying to rectify the problem, they couldn't.
Every one is pointing one and another. Since the dealer from whom I purchased my set top box and dish has been terminated by sun direct, other dealer is not ready to help me.

This has created very bad feeling on sun direct and my friends are also afraid to take the connection.

Overall, very bad response from Sun Direct. My suggestion is better go with your local cable connection not with Sun Direct atleast...

YES YOU ARE 100% CORRECT, BUT UNFORTUNATELY I DID NOT SEE THIS SITE, NOW I AM CHEATED, THATS MY FATE,

yup i too hav got the same complaint n itz been lasting for more than a 2 weeks now no help from either office staff or the distributor, pathetic services, i would like to warn all those who r gonna purchase sun direct dth to think twice or even thrice

My SunDirect DTH is not working from last 3 days. I have called many time to customercare but no use of that.
I think GOD Only knows thats, we this problem will solved
Very very poor service...
I totally fed-up with Sundiect

Customer service really suckkkkss.. I have an issue and I have been calling them every day since last 2 week, but no use. The package is cheap..but at a cost.

People!! If you are thinking of getting a new connection, never go for sundirect.
It will be cheap. But if you face any issue, its gone case.. all you can do is get one more connection..

I'm facing problem with my sun direct connection from 23rd October. Though I called many times, problem is not rectified. Very poor response. where I purchased and they are no more with sun direct now.They are terminated by Sun Direct His number is not existing now. They didn't come up to support the customer.


Every one is pointing one and another. Since the dealer from whom I purchased my set top box and dish has been terminated by sun direct, other dealer is not ready to help me.

This has created very bad feeling on sun direct and my friends are also afraid to take the connection.

Overall, very bad response from Sun Direct. My suggestion is better go with your local cable connection not with Sun Direct atleast...

I purchased my Sun connection in 2009. My set up box is not functioning and my TV is total blank.and when I rang customer care on Tuesday they said they will resolve on wednesday. I made many phones and on thursday when I rang up they said they got mandate to resolve the complaiant within 48 hours and still 2 hours are left and they will repair before the time. Afterwards many 48 hours are over still the problem persist. I rang directly to Sun office and spoke to their technical team and they apolised and said they will send their person on that day itself and made set up box functional. It is over a week my set up box is dead and sun didnot bother to attend.
In this one year I got problems three times and all the three times my experience is extremely bad. The dealer for Noida/Ghaziabad never lifts phone and never sends his person to repair. I think SUN AFTER SALES SERVICE IS WORST AND HOPELESS

I FOUND SUN DIRECT WILL NOT ATTEND TO PROBLEMS AND MY PROBLEM IS NOT ATTENDED FOR THE LAST ONE WEEK. I THINK WE SHOULD TAKE TO THE PRESS AND TRAI AND SHOW WHAT IS CUSTOMER RESPONSE LIKE

Dear Sir

My Channel displays that "No Channel" how to solve it.

reply immediate

Sir
My name H.anand
my recharge amount 655 Rs
gor 6 month
date[protected]
my smart card no[protected]
immediately please conection

i still did not get set max for dlf ipl and no voice for netgeo

Dear Sir

My Channel displays that "No signal or Service is scrambled" since yesterday. Does it happen for all? Please solve it soon,

sudirect DTH telecost is not coming since last month they did't not care about this no official announcement from sundirect side. This is shame to sun tv management.They have web site also but all press realese is 2008 and 2009 no recent updates.

yes u tell truth

for past 5 days . my sun direct is in problem ,no channels were displayed ,i have called cable operators and dealers but they are not taking action . if it continous i will dis connect my sun direct of sure .take immediate action.

address :
d.no: 17/3 syndicate enclave,
near senganiamman koil street,
maduvinkarai ,
guindy,
chennai.

Sun direct has changed the transponder and needs retunning . Even after several complaints to the call cente and their nodal officer no action is taken. Sun continues to charge the customer even when channels are not available . The dealer / seller knows nothing and is of no help . Nodal officer says that they are correcting PINCODE wise, when our turn will come no assurance .

Call centre guys dont know to speak and is pathetic . Do they alteast give back the pre paid charges ?

I AM DHIRAJ N SHAH MY SMART CARD NO.IS[protected]R
i am very sad of yours service my chanels are showing E48-32 no siginal
i complaint many of times about 5 times and yrs answer is always wait for 24hours
please take action about the same


MY mobile no is [protected]

I had obtained SUNDIRECT on 16.09.2010 in the name of V BHUVANESWARI residing at No: 110, 3rd Cross
I Main Road, Prakash Nagar, Bangalore - 560 021 with ID no:[protected] and I had made compliant
no: [protected] regarding on reception of channals on 11.11.2010 and had also made repated reminders
everyday so far I had not received any response.

Some times in response the representative had ask for 72 hours time to rectify the problem. The reason given
was that there are no technical person in their end to attend the problem. After the end of the 72nd hour the
problem remain the same I dont know how many 72 hours they will take to rectify the problem. I think the
people at Karnataka are interest in only selling the DTH and not interested in retaining the customers.

Without any usage I am paying the money for the services of SUN DTH.

Please rectify the problem as early as possible

regards

K V JAYAKANTHAN

Dear sir,
I am using sun direct last few month. but i got problem last few days,
i got signal from sun tv, mega tv & podighai tv. but i could not got signal any other channel signal.
my setup box no- F [protected]
smart card no- [protected]
I hope your company will produce nice solution for above matter.
Thank you,
Ramesh

Am customer of sundirect dth
Customer Id: CR-4533789 Customer Since:[protected] Smartcard Number: [protected]

Sun Direct has moved to a new Satellite. When I switch on my TV, I am getting a message saying "We have moved to a new satellite. Hence your Dish needs to be retuned to the new satellite immediately. Service on this satellite will stop shortly. Our distributor/Dealer will do the Dish adjustment free of cost. To enjoy uninterrupted programs/Channels please contact your nearest dealer/distributor immediately."

It’s been more than two and half month passed. Day by day the no. of channels I am viewing is reducing but every month Sun direct charging for the total channels. Apparently Sun direct charging for the services which are not actually provided to me. I am very frequently calling Sun direct customer care and complaining them to provide the full services. So far five service request has been raised to restore the services for me on priority. As per the customer care people my request has been transferred to the Technical department 2 days back. But nothing happened.

Here I am loosing money in two ways.

1. I am paying for the services which I am not getting from Sun direct
2. I had to call Sun direct customer care very frequently to get the complete services.

As this is the problem with service provider (Sun direct) why should customer suffer with that? They should have engaged adequate staff to restore the services. Otherwise they should not charge for the services which they are unable to provide.

Since from last 3 month Sun direct mentally tortured me a lot. My family is also suffering a lot due to this. I have no patience to wait. I request you to kindly do the needful.

Below are my details for your reference:

Customer Id:
CR-4533789

Customer Since:
[protected]

Smartcard Number:
[protected]

Settop Box Number:
F[protected]


Thanks,
S.Thangavel | [protected]

5 march ko camplan ki or abhi tak thik nahi hui

Request to change to HD not processed

Hello There, I'm Anil Jacob. I've requested Sun Direct to change my existing Step Top Box to HD on 27-09-13. The Ref # for the same is 1-[protected]. I have called them 6 times on[protected] and they haven't called me back once!!!

FASALU T A
THARAYIL [HO]
CHAMMANOOR[PO]
PUNNAYOURKULAM[VI]
TRICHUR
KERALA-679561
MOB-[protected]


SMART CARD NO:[protected]

MY DTH CONNECTION SHOW NO SIGNAL, I COMPLAINTED NEAREST OFFICE MANY TIME, NO RESPONCED.PLEASE TAKE IMMIDIATE ACTION FOR SOLVE THE PROBLEM

SMART CARD NO : [protected]


MY DTH CONNECTION SHOW NO SIGNAL, PLEASE TAKE IMMIDIATE ACTION

there are one common problewm in sun dth. there basic pack like bangla shine pack . this pack problem
is addon pack is not according to basic pack. some channels are exist in basic pack. i said many time to rearrage your addon pack channels according to basic pack. they have no headach.

Dear Sir, date:[protected].



Sun Direct Card No: [protected]

Sun Direct recharge success No:[protected].[protected] Morning 5.00am I am 5 times calling for Customer care number but not responds the customer care, Second day[protected] I am calling for morning 5.00 am, attend the customer name is Abdul. My problem is not display the Sun Direct Connection. But Abdul as give the report number [protected]. Evening call for Vijay gave the report No.[protected]. To day not recharge my Sun Direct Number. Please recharge my account and than display the Sun Direct Connection.

I am 7 times calling for Customer care. 1 time calling charge Rs.15 /-. So 7*15=105 /-



Thanks & Regards,

(Rajababu.E)

Address:

No.5, Thieruvalluvar Street,

Uthiramerur.

Ph:[protected]

We are also facing the same problem from the last month.Worst services providing by SUNDIRECT.

My Sun Direct Smart Card Number is [protected].
Today I have credited Rs. 210/- two times erroneously instead of once through net banking of Indian Overseas Bank
But now I found from the balance of Sun Direct Account that there is Rs. 0.31balance. Kindly check the system and the two times credit of Rs. 210/- may be treated as two months subscription.

ABHISHEK MISHRA
BOLANGIR (ODISHA)

sundirect for get my smard card[protected]
ples ples halp me

Sun Direct — Waste Service

Sun Direct Website is such a crap.
The options of recharge never works
They are not able to maintain the customers and now I have noticed that the recharge coupons stores have also been closed. Sun Direct DTH is such a pathetic network which never cares for their customers.
Talking about the care for their customers, their customer service is the worst I have ever seen
Customer service most times do not know what they are talking about, and if we press for answers they just disconnect the call.

I STRONGLY RECOMMEND NOT TO GO FOR SUN DIRECT DTH

I ALSO STRONGLY RECOMMEND NOT TO GO FOR SUN DIRECT DTH

Sun Direct DTH — recharge through credit card successfully but till now smart card is working

on 10/2/10 sundirect recharged for rs 300/- thourgh online mode through credit card the transaction is successful and the trransaction no 3539499 and till now the connection is coming my smart card no [protected] please do the needful

Dear Sir/ Madam

I am not getting any channels from since last month. when i open any channel then its showing 16.4 services is currently scrambled. But each channel indicating its name & programe name.
This is my Smart Card No. [protected]-R .

So please take immediate action and i am waiting you are favourable reply.




Regards,


Shine Kumar

i am very much fed up with sun direct TV people, need less to say, i have pasted on my door that "Ye company chor hai, isse koi bhi connection na kharide, iss company ke sare log chor hai,

detail matter is as below, i have already lodged my complaint to customer care but those people are diconnecting call every moment they listen if someone listened, they recommnd to contact with service agent ( Mr Manoj goel mob [protected]/Mr Dipak [protected] ), finally, we contacted them & come at my resi, ask to pay rs 200/- we paid them & those people removed my setup box, now there missing, we request U to board of director of this sun tv, Are they making fool to us & cheating customer, i have conducted drive in my sectors to remove all sun tv connection in next 10 days, my move will be continued till the sr person visit at my home,
rgds
ashwini rathore
17B/D4 udyog vihar sec 82 noida
m[protected]/[protected]

smart card no. [protected] R

Sun Direct DTH — Not getting the picture since 4th October 2009

I have purchased the Sundirect DTH from Mrs Aditya Electronics Perambur Chennnai 600011 during Augusat 2009. It is not working ie I am not getting the picture since 4.10.2009. I have made the complaint on 5th October 2009. The conmplaint No.[protected]. They said it will be restored within 2 house. But nothing happened. Again I made complaint on 7.10.2009 The same complaint was repeated. Nothing happend so far>whenever i contact after waiting 15 minutes on the telephone line they say that it will be resumed 2 or 3 hours. Every time they took the phone somebody lift the phone viz Seetha Kousalya like that I have sepnt so far nearly 15 to 20 rs sepnd for the telephone. But noting hhappend so far. I am not able to see the picture even the Deepaveli festival. What is the use in spening nearly 1700 to get the SunDirect connection and wasting my telephone calls and mental agony. The error is deplayed on the TV is E16-4 the service is currently scrambled. I have been repeating my history everytime viz name telephone no., smart card noi address etc. The smart card No,[protected]R. I have also topped upo for Rs110 on 15.10.2009 Thew top up ref [protected] SNo of recharge card T[protected] Scrach card No.[protected] Please arrange to depute your Engineer to rectify otherwiese take back your set of box etc and refund the amount immediately S Jayalakshmi

Sun Direct DTH — Not getting the channel since 4.10.2009

I have purchased the Sundirect DTH from Aditya Electronis Perambur Chennai 600 011 during Aug 2009 I am not getting any channel since 4.10.2009 I have been making my complaint over phone everyday after wasting 20 minutes on the telephone. Everytime different person lift the phone and sayit will be restored in 2 hours. So far nothing has happend I could not even watch any programme on deepavali day also. Having paid such huge amount i am keping the tv idle. I have also recharged and the present balance in my account is about rs 128 Please arrange to rectify that error E16-4 the service currently scrambled Please bestow ur personal attention in the matter and do the needful immediately under advice to me over phone [protected] S Jayalakshmi

not working -showing searching settlite
Smartcard Number: [protected] Settop Box Number: F[protected]

Sun Direct DTH — dth not work

Smart card No: [protected]

dth not work
Smart card No: [protected] R
From
RATHEESH KUMAR
KULATHUMKAL
VELLAVOOR.P.O,
CHANGANACHERRY TALUK
KANGAZHA,
KOTTAYAM
KERALA-686541
PH: [protected]
EMAIL:[protected]@gmail.com

Sun Direct DTH — Not working

sir,sundirect smart card No[protected] is not working last two days ,please do needfull action,

Thank you
Regards
Sasindranath
mobile [protected]

Hi all


I amvery much satisfy with sundirect service. i am purchased sundirect fron last ten month. even there is no any single

i am requesting to all pls go with SUNDIRECT

Thanks& regarde all of sundirectemployees

MOHAN

Mohan, i hope you are a normal person, But how can you say SUN DIRECT is good, THEY ARE VERY VERY VERY WORST DTH Service Provider, Please avoid Sun Direct

They are the very worst DTH service providers in INDIA. you will never reach their customer service.
You will not be able to renew your subscription.
Please BAN this service at it's earliest.

Poor Service of Sundirect

sun direct is very poor service all costomer in dish tv box chaneg

Sundirect — setup box is not functioning

mysun direct dth service having smart card no[protected] is not functioning that is after activating tv screen is remaing blank

delay in recharge
complaint no. [protected]

smart id no.[protected]

plz recharge do fast

i hav called the customer care no. of sundirectdth a hundred times bt all i got ws "executives are busy with other customers".i have wasted a whole lot of time bt i didnt work.sundirect has the worst customer care service.

I FORGET MY PASSWORD TO ENTER CUSTOMER LOGIN. SO.I COULDNOT RECHARGE .PLEASE SEND MY PASSWORD THROUGH SMS TO MY MOBILE NUMBER
[protected] OR E.MAIL. MY SMARTCARD NUMBER IS R[protected]

DELAY IN RECHARGE THROUGH ONLINE
SO PLEASE ACTIVATE IT QUICKLY
smart id no: [protected]

my smart card number [protected] has been renewed yesterday[protected] but today is the last date for renewal, but the our concern has stop the service at today at 3.30am please activate the above smart card number or give the details to the following mob no: [protected]

Boss,

I had the sundirect connection from 7 months back 5 months free subscription package(east sunshine basis pack), but when my subscription over they deactivate my account as, when i have the connection they fix it after 7 days.but when my package is over i want to recharge thro debit card on dt-14.08.2009, but when i call the customer care on that day on 11.30 pm the higher authority told me not to fix ur problem as the service is from 6 am to 6 pm, i was told him then why u open the cust care on nigaht he annoy with me and told me not to rechage the coupon & contact the nearest distrubuton on next day morning & recharge the coupon. I had recharge 1300/-, also the same plan continue but at the same time i take the music add on pack & new mercury pack for one month, but the thing is i have no time to check this, the add on pack not for one month as the money show in the sundirect account they not deactivated it auto matically& every month they deduct it for this before the expiry date of my add on pack i deactivated it and promise me not take any addon pack that the sundirect provide.as i am also the user of BIG TV, but their rechage facility is as good as tatasky.but the worst recharge pack the sundirect give.

in my opinion as the reception is good in the rainy whether wise i throw the same.

my suggestion to the all india marketint team is:
1-educate the cust care peple
2- have the review meating the regularly after the sales service.

smart card no-[protected]
mob no-[protected]

punch line-isko lagala to life main g.m ho gaya sala(mar gaya)

Boss,

I had the sundirect connection from 7 months back 5 months free subscription package(east sunshine basis pack), but when my subscription over they deactivate my account as, when i have the connection they fix it after 7 days.but when my package is over i want to recharge thro debit card on dt-14.08.2009, but when i call the customer care on that day on 11.30 pm the higher authority told me not to fix ur problem as the service is from 6 am to 6 pm, i was told him then why u open the cust care on nigaht he annoy with me and told me not to rechage the coupon & contact the nearest distrubuton on next day morning & recharge the coupon. I had recharge 1300/-, also the same plan continue but at the same time i take the music add on pack & new mercury pack for one month, but the thing is i have no time to check this, the add on pack not for one month as the money show in the sundirect account they not deactivated it auto matically& every month they deduct it for this before the expiry date of my add on pack i deactivated it and promise me not take any addon pack that the sundirect provide.as i am also the user of BIG TV, but their rechage facility is as good as tatasky.but the worst recharge pack the sundirect give.

in my opinion as the reception is good in the rainy whether wise i throw the same.

my suggestion to the all india marketint team is:
1-educate the cust care peple
2- have the review meating the regularly after the sales service.

smart card no-[protected]
mob no-[protected]

punch line-isko lagala to life main g.m ho gaya sala(mar gaya)

i cant get the malayalam and other chanels i had compainted but they had not taken any actions

Dear sir I am very sorry to tell you that the sundirect DTH is the worst worst service provider in the banglore city.They are not bothered about custmores.Whenever i call the exicutive's mobile that is swithed OFF. Last one week i am not able to watch none of the programs.So pls do the needful.

Sun Direct — cannot recharge

how does the damn sun direct dth recharges i bought a recharge card & tried to recharge online but no response in my set top box the mistake is made by me is buying the sun direct

Coolpad2938 handsets from Reliance India Mobile. — No aftersales service.

I had purchased a coolpad 2938 handset on 05.Jul.09 from Relaince Web
World at thakur Complex.
As Emails coudn't be sent/received in subject handset
i brought the same to the notice of coolpad sales representative.
He inturn spoke to his seniors who had asked to get in touch with
Reliance customer care at *333.

Again on several occasions i contacted reliance customer care.
To my utter surprise customer care professionals kept on telling
that Coolpad2938 handsets are not sold in Reliance Webworld outlets.

Afterwards i had written to customer care with all details. Again i received the
same answer.

Then i sent scanned copy of invoice copy, for which they had replied
problem will resolved within days.

But nothing has been done afterwards. Every time a mail is sent standard
reply will be recieved saying proble will be resolved within two days.

It's really frustarting and disgusting to purchase a sub standard product after
paying Rs12500/- with no service back up from a company like Reliance.

Please escalate the same to highest level.

Reliance — COOLPAD 2938 ISSUE WITH DISPLAY

I hv bought coolpad 2938 from reliance web shop ( Borivali west- mumbai) end of may.
Within 2 months display has gone bad and has developed internal crack. I hv reported the issue
with service centre and reliance web shop but no solution has been provided till date.

THEY DO NOT HAVE DISPLAY OR ANY SPARES REQUIRED FOR THE COOLPAD
IN INDIA. SO PLEASE I RECOMMEND NOT TO BUY ANY COOL PAD MODEL FROM
RELIANCE SINCE THEY DO NOT HAVE ANY SERVICE BACKUP AFTER SALES.
The support is very very very bad. So i recommend not lose money in buying the same.,

I hv enquried with service centre , they told me that they have 5 hand sets still lying with them
for reparis. Hence coolpad hand sets are not reliable for long term.

Sun direct in Delhi is just direct "sun watching" and nothing else..., For last 4 days i have been trying to get a re activation card, oops n then when i finally managed to activate it through online, ...2 days passed after activation, 5 calls to the customer care personnels..., its still "technical problem" what they call it, please guys think 100 times before opting for sun TV dth, worst service providers, worst dealers and worst consumer care response

dear sir, i am arunmurugan i will buy sun direct dth on 29th april 2009 now i want sport package, now i forget my password now i need to pay the sport package so please change my password this is my smartcard no:[protected] pls replly to my mail id about ur deatils ok thanku
this is my email id: [protected]@yahoo.com now i am in kuwait pls replly me i waiting for ur replly

I got COOLPAD 2938 for 12k and made the greatest blunder. It proved to be complete waste of money. COOLPAD 2938 is another worst mobile handset release by reliance.

This has the worst camera, no flash.
Does not support gif for wallpapers.
Does not most of the video formats, even the most cheapest handset of GSM would play.
Navigation is very bad.
Attracts lots of dirt.

I recommend every one to shift to any other serivce rather than buying cheap, low quality and worthly less handsets provided by the Reliance Mobiles.

I was happy with Samsung SLIM and Nokia 6275 and both are now not avaiable.

I HAD RECHARGE MY ACCOUNT...AND I DID NOT GET THE CHANNEL..YET
MY PIN NUMBER IS [protected]
MY ACCOUNT NUMBER IS R[protected]
I MY ACCOUNT BALANCE IS 303.65

After recharging cant get channel
i am recharged a card worth 110 rupees, to PIN number [protected]. but even after two days i cant get channel.what are you doing at there, my valididity is becoming shorter!.smart cord no [protected]

Settop box is having problem and it has been handed over to the service vendor(Zig Zag DTH solutions) on 2nd Dec as per the advice of Sun Directhelpdesk. Still it has not been returned and i went to the service vendor thrice and called them more than times and they didnt respond to me properly. Hence i gave complaint on them to Sun Direct helpdesk on 12th Dec. Also Sun Direct helpdesk seems to be delaying in this. Still now i didnt get the settop box. Hence i am posting this online. Please do the needful asap.
Also i have done the recharge on 27th Nov from when the problem started and my amount is wasted without being utilised. 20 days passed after i recharged the account.

Complaint raised with Sun Direct helpdesk on ZIG ZAG - [protected]

E52-32 SEARCHING CHANNEL COMPLAINT

SIR THIS IS SWAMY FROM TODAY ON WARDS MY SUNDIRECT DTH HAS ONE PROBLEM IT IS E52-32 SEARCHING FOR SIGNAL PROBLEM

Dear, Bimaro Sir you can alwayas contact me this email in ([protected]@yahoo.com)
I can solve your problem.next u can contact me

I am user of sun direct dth service. Tried to contact customer care service through Phone[protected] But there is Initial IVR voice after that No feedabck about account balance & no executive for answering the customers calls. Finally call disconnected automatically. It is happening everytime & for all.

Tried one more local No[protected] as mentioned in brochure & there also no proper response & answers. Simply they disconnected calls.

Kindly take action & revert if any valid customer care no for sun direct dth services.

Thanks,
mohan

It will award for worst csutomer service if competition is arranged. There is no mechanism in India to punish such business establishment . There are ill informed common man who easily trapped in the offers that are given whithout confirming the credentials of the company about the customer care I have advised to all my friend not to go for this DTH I am too suffering and repenting for buying .

Dear sir,

I had the sundirect connection from 7 months back 5 months free subscription package(east sunshine basis pack), but when my subscription over they deactivate my account as, when i have the connection they fix it after 7 days.but when my package is over i want to recharge thro debit card on dt-14.08.2009, but when i call the customer care on that day on 11.30 pm the higher authority told me not to fix ur problem as the service is from 6 am to 6 pm, i was told him then why u open the cust care on nigaht he annoy with me and told me not to rechage the coupon & contact the nearest distrubuton on next day morning & recharge the coupon. I had recharge 1300/-, also the same plan continue but at the same time i take the music add on pack & new mercury pack for one month, but the thing is i have no time to check this, the add on pack not for one month as the money show in the sundirect account they not deactivated it auto matically.as i am also the user of BIG TV, but their rechage facility is as good as tatasky.but the worst recharge pack the sundirect give.

in my opinion as the reception is good in the rainy whether wise i throw the same.

my suggestion to the all india marketint team is:
1-educate the cust care peple
2- have the review meating the regularly after the sales service.

smart card no-[protected]
mob no-[protected]

Boss,

I had the sundirect connection from 7 months back 5 months free subscription package(east sunshine basis pack), but when my subscription over they deactivate my account as, when i have the connection they fix it after 7 days.but when my package is over i want to recharge thro debit card on dt-14.08.2009, but when i call the customer care on that day on 11.30 pm the higher authority told me not to fix ur problem as the service is from 6 am to 6 pm, i was told him then why u open the cust care on nigaht he annoy with me and told me not to rechage the coupon & contact the nearest distrubuton on next day morning & recharge the coupon. I had recharge 1300/-, also the same plan continue but at the same time i take the music add on pack & new mercury pack for one month, but the thing is i have no time to check this, the add on pack not for one month as the money show in the sundirect account they not deactivated it auto matically& every month they deduct it for this before the expiry date of my add on pack i deactivated it and promise me not take any addon pack that the sundirect provide.as i am also the user of BIG TV, but their rechage facility is as good as tatasky.but the worst recharge pack the sundirect give.

in my opinion as the reception is good in the rainy whether wise i throw the same.

my suggestion to the all india marketint team is:
1-educate the cust care peple
2- have the review meating the regularly after the sales service.

smart card no-[protected]
mob no-[protected]

punch line-isko lagala to life main g.m ho gaya sala(mar gaya)

Boss,

I had the sundirect connection from 7 months back 5 months free subscription package(east sunshine basis pack), but when my subscription over they deactivate my account as, when i have the connection they fix it after 7 days.but when my package is over i want to recharge thro debit card on dt-14.08.2009, but when i call the customer care on that day on 11.30 pm the higher authority told me not to fix ur problem as the service is from 6 am to 6 pm, i was told him then why u open the cust care on nigaht he annoy with me and told me not to rechage the coupon & contact the nearest distrubuton on next day morning & recharge the coupon. I had recharge 1300/-, also the same plan continue but at the same time i take the music add on pack & new mercury pack for one month, but the thing is i have no time to check this, the add on pack not for one month as the money show in the sundirect account they not deactivated it auto matically& every month they deduct it for this before the expiry date of my add on pack i deactivated it and promise me not take any addon pack that the sundirect provide.as i am also the user of BIG TV, but their rechage facility is as good as tatasky.but the worst recharge pack the sundirect give.

in my opinion as the reception is good in the rainy whether wise i throw the same.

my suggestion to the all india marketint team is:
1-educate the cust care peple
2- have the review meating the regularly after the sales service.

smart card no-[protected]
mob no-[protected]

punch line-isko lagala to life main g.m ho gaya sala(mar gaya)

Boss,

I had the sundirect connection from 7 months back 5 months free subscription package(east sunshine basis pack), but when my subscription over they deactivate my account as, when i have the connection they fix it after 7 days.but when my package is over i want to recharge thro debit card on dt-14.08.2009, but when i call the customer care on that day on 11.30 pm the higher authority told me not to fix ur problem as the service is from 6 am to 6 pm, i was told him then why u open the cust care on nigaht he annoy with me and told me not to rechage the coupon & contact the nearest distrubuton on next day morning & recharge the coupon. I had recharge 1300/-, also the same plan continue but at the same time i take the music add on pack & new mercury pack for one month, but the thing is i have no time to check this, the add on pack not for one month as the money show in the sundirect account they not deactivated it auto matically& every month they deduct it for this before the expiry date of my add on pack i deactivated it and promise me not take any addon pack that the sundirect provide.as i am also the user of BIG TV, but their rechage facility is as good as tatasky.but the worst recharge pack the sundirect give.

in my opinion as the reception is good in the rainy whether wise i throw the same.

my suggestion to the all india marketint team is:
1-educate the cust care peple
2- have the review meating the regularly after the sales service.

smart card no-[protected]
mob no-[protected]

punch line-isko lagala to life main g.m ho gaya sala(mar gaya)

yes ofcourse very very very badddddddddddddddddd service

channel

hai i am rajkumar, iam using sun dth but i want one more channel must important thats POLIMER CHANNEL. this channel is not working.ple help me...

my balance enquare

Balance Enq

i have rechrged 300 RS at date[protected] but no channes are displayed now i ask u cc but nobody response smmothely i tell cc my colige home expaied date[protected] sun direct service but free channels are coming now i paid momey 300 nobody channels are comeing now what can i do if my account have not money cloused ur service u activation date considered the time this is not good

last 3 days i am not getting program, it will indicate scrumbled. please correct imediatly

please immidiate activate my account my smart card no. [protected]

very poor service please dont buy sun direct go to other dth service