Tata Docomo — 3G Services

ananthraghavan

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I activated the 5 Rs 3G data pack. I receive a message saying the pack has been activated at 1:20 pm, 4/12/2012. I proceed to use 3G data. 20 minutes later, the data stops. I check my balance to see it's been wiped clean. The data pack did not activate at all.
I call up the Customer Service line. The representative insists that there is no 5 Rs 3G data pack. After arguing with me, she puts me on hold to transfer me to a senior. After waiting on hold for 10 minutes, the call drops.

Disgusting.

My mobile number is [protected].
Circle is Bangalore, Karnataka.

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Comments

bhumeshm

from Bengaluru, Karnataka

Hi,

I have rechard my tatadocomo for 3g services on 18-aug-11 even thoug , iam not able to use 3g services . if i call to costomer care ,that helpless , i thougt there is no costmer suppor from tata docomo . if i call always comming busy,
i dont know what i have to do

I have alredy complaint for docomo , even no help

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

The recharge for 3G data balance has been successfully updated in the account.

Thanks and Regards,
Customer Care
Tata Docomo