Tata DoCoMo Complaints & Reviews

Re: [protected] ~~M11180259
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Hide Details FROM:das abhijit TO:[protected]@tatadocomo.com Message starred Friday, 7 December 2012 12:44 PM Dear Samraggi Das,

The kind of wayward reply you have given to me with responsibility has caused an enormous amount of vexation in me. I think you have made your mind that you will not understand the issue and keep on...

Dear Sir,
The complaint regarding the sim card activation from Tata docomo :-

The complaint is i brought one sim card last three days before but till date its not activated and i spoke to tata docomo customer care ([protected]) now.They are saying like docoment was not received from the distributor so we cant activate it.But after three days also if the docoment was not submitted to the service provider means when my...

My mobile no is [protected].
As per y plan I can sent unlimited SMS between 9.00pm to 9.00am everyday.( 200 MS per day as per TRAI new guidelines.)
Docomo never intimated by phone or SMS as they made a limit of 100 SMS per day.
TRAi again made it 200 SMS per day.

My SMS charges in day time i.e. morning 9 to night nine are Rs. 0.20 per SMS.
On 21/11/2012 at 8.30am I sent about 160 SMSs.
I was...

We have taken TATA DOCOMO unlimited plan but first the person came for installation did 2GB limited plan, we were supposed to pay Rs. 865 for the entire month but the connection suddenly stopped as we have exceeded 2GB and when we contacted the TATA DOCOMO OFFICE at Old Padra Rd. Vadodara they asked me to pay 800 Rs because of exceeding 2 GB when we informed that we spoke with the docomo people for unlimited package of Rs 865, they said "...

hi...
I'm using my number([protected]) since last 6 years. i have port it from BSNL to DOCOMO in last 2 years and now DOCOMO have blocked services due to wrong id attachment after 2 year and this is not my fault. this is my permanent number. now i want all services on this number back....

On 21st November, I purchased a new sim card. According to the plan I should have got balance of Rs. 20, but it was 0.
On 23rd November, the sim card was activated. I recharged it for Rs. 250. It is special recharge that provides full talktime and unlimited 2G and 3G. Next day, after talking to customer care executive I made manual settings in my handset to activate 2G and 3G. 2G got activated but 3G did not.

After...

My TATA Photon number is [protected]. I am using tata photon for more than 4 years and always kept my bills within my billing limit. last Month I got call from Company''''s executive and i was offered to update my Bill plan from Time based to Usage based i.e earlier I used to enjoy data service up to 1800 mins. post which per min charges was levied and in the new scheme I was offered 1 GB High speed download post which...

Activated the value added service witout our consent for mobile # [protected]...

dear sir/madam
my sim number:[protected] is not working properly. many times sim registration failing and after 2-3minutes becoming normal. Again registration failing and becoming normal .its not continously working. what is the solution?...

Hi sir. This is Charupriya , I had lost my mobile yesterday, my mobile number is [protected] so i need the sim with that same no. Please let me know how can i get the new sim and please block that no. at present sir. thank you....

I have been a regular customer of the Tata Photon Services from the last year and a half (Number [protected]). Over the last week I have been experiencing a slow network speed and for which I have submitted a complaint[protected] on 26-Nov-12. I was provided assurance that the executive shall visit my place by 11:00 IST on 27-Nov-12. By evening of 27-Nov no one turned up, therefore I called up the customer care and they said that they the executive...

hi, i today recharged my cel with rs 250
i got the talktime and the 2g is also working fine with the access point tata.docomo.internethvc
but i have been fooled with 3g.
as soon as i select the wcdma mode(3g) in my android ics phone
it does not select any network
if i manually click on tata docomo(3g) it says"either network unavailabl or sim not inserted"
customer care is not picking my...

Dec 04, 2012
wrongly detecting the balance for a call
My Tata DoCoMo mobile number is[protected], i recharged with 150 Rupees on 19.11.12, additionally Booster recharge with 39 rupees for the plan of HALF PAISA PER TWO SECONDS (THAT IS 30 PAISA PER MINUTE)on the same day. but the tariff of the 30 paisa per minute has not been activated. No regular plan should be implemented, you charge 80 paisa for a call one time and another...

My mob No.- [protected] Alternate no.- [protected] Name- Sunil Rajput
On 11:30 PM dated 3rd Dec,2012 , about Rs 66 balance deducted
from my account without any reason. Although 3G data uses last date is 4.12.12, my a/c balance Rs 66 deducted, besides my data use limit of 1 GB was not exhausted. So my balance shouldn't be deducted.
When i contact to cust Care, no proper solution or answer is given to me. Please...

mai 3 july se 20 july tak bahar tha aur device use bhi nai ki tabhi meri device ka bill aya mere bar bar complaion krne ke baad bhi kutch nai hua kripya mera bill sahi krwa de my device no [protected] my mobile no [protected]...

Hi....I have just got a new sony xperia phone which uses a microSIM....the docomo website proudly advertises a microSIM available for 109 on this link

http://www.tatadocomo.com/3g-msim.aspx

but when i asked their store in chandigarh, they said that they only issue microSIM for postpaid subscribers....i don't want a postpaid connection as i had it before and again. i think for that i should post in another...

My no is [protected], and my complaint is that a amount of Rs 30 is deducted on 3-12-12 from my balance for a value added service which I never activated. And when I tried to reach customer care executive on 121, 198, and [protected], there was only computer operated voice and there was no way to reach customer care executive and register a complaint. Can you please help me in this. Because this is now become general thing . every time now...

Dear Sir,
My photon number [protected] and account number[protected] has been overcharged to rupees 3000/-. My current bill plan is 750/- unlimited. This is ridiculous.
After registering number of complaints nothing is happening and my tata photon number is disconnected for last 1 months.

This is illegal since wong bill has been charged by the company as i had unlimmited plan,...

I activated the 5 Rs 3G data pack. I receive a message saying the pack has been activated at 1:20 pm, 4/12/2012. I proceed to use 3G data. 20 minutes later, the data stops. I check my balance to see it's been wiped clean. The data pack did not activate at all.
I call up the Customer Service line. The representative insists that there is no 5 Rs 3G data pack. After arguing with me, she puts me on hold to transfer me to a senior....

Since last three days i've been charged more than i talk.this is not for the first time it is happenig.but for the first time i'm filling written complain.in February i port to airtal and then again port to docom.since. then i was charged pluse rate.but since i came back from Chennai i've been 1.2Paise how.when i port back to docomo they said u will be charged one Paise per second.i need to get solved my problem by evening...