Tata DoCoMo Complaints & Reviews

hello sir ,
please stop deducting money , daily am loosing 1.50 rupees , can u please provide me any customer care number to get rid of this deduction ? kindly help.....

I need RECEIVED CALL INFORMATION...

Today 13rs balance is deduced from my account by automatic activation some vas service named DOM and i called cc, dey said i click some link. that was not true. they are not ready to refund my money..
this not frist time this happening with me and am afraid to recharge high amounts..!!
before 2 months they conned my 100rs by activating some service & they didnt refund a single penny, worst network ever used..
i wont...

My network provider is Tata docomo.
The availability of full network is a very rare thing in Hinjewadi Phase2 area.

Also if we activate 2G Internet packs the network disappears very often. because of which I'm facing Denial of Service(DOS) issues.

Regards,
Arshad...

sir,
My name is dr. Yatendra nagar. And i am using tata docomo sim ([protected]) from last 2 year.
But i m facing unknow balnce deduction from this month...
On date 26 non 2012 amount 99 rupess is deduce unknowly from my account without my wish.. And when i talke on coustmer helpline they always refuse me and talk with me rudly & always deny to return my amount...
It was the 3rd time in this month. I m facing...

RESPECTED SIR/MADAM

I HAD A TERRIBLE EXPERIENCE WHILE USING A MOBILE PROVIDER LIKE TATA DOCOMO([protected]).
WHEN I ASKED ABOUT BUDYCHAT SERVICE CHARGES ETC. TO CUSTOMER CARE EXECUTIVES, I HAD ALWAYS CHEATED ME AND MISGUIDED ME ABOUT A MONTH WHILE USING POSTPAID (CUG) CONNECTION DURING MAY -JUN2012 PERIOD.
I WAS JUST SHOCKED TO SEE MY BILL APPROX 8500.00 FOR THIS PERIOD.
THEN I CAME TO KNOW THAT CC EXECUTIVES...

I AM PASTING THE SAME COMPLAINT AS SENT TO TATA DOCOMO APPELATE AUTHORITY

Dear Sir ,

This is regarding my TATA DOCOMO number ([protected]) used in KALKA,HARYANA.It has been an year using your services besides some network and bill payment problems.
There has been acute carelesness at your representative end regarding my PLAN CHANGE.Nearly a month ago i was suggested by your Kalka office person(Mr.Raju)to...

ear Sir/Madam:

I use tata docomo mobile, number [protected]. I got a message on November 13 at 2235 hours, that I subscribed to monthly belief pack and they took 30 rupees from my account, which i had not subscribed. I replied to the message immediately and got reply the subscription has been cancelled, but they did not return the amount to my account.

I have tried several times to contact customer care, but there...

I am an user of tatadocomo for last 3-4 months... now i have started using 3g on my mobile and recharged my number [protected] with unlimited 3g plan .. yesterday night i had a balance of 65rs with 30 MB free data usage left on my phone ... but today morning when i saw my balance it was reduced to 0.09ps ... when i called customer care... they told me that i have accessed chargeable sites

but when i asked what are the list of...

On 29-Nov-2012 I have recharged my docomo number [protected] 250 to get 3g smart life plan . I got 250 balance as they mentioned in the plan but the unlimited 3g data is not enabled,I have send HVC to 52270 that responds like "the request can not be processed, try again after an hour", more than 7 time still same response.
Please solve my complaint and activate 3g smart life plan on my cell phone....

Hi,

My prepaid Tata DOCOMO mobile number: [protected]
Daily deducting Rs.2 from my account on 19/11/2012. I never activated any services and even don't know for what service they are deducting. I want my unfairly deducted balance back. Also deactivate that service immediately from my mobile phone and don't ever activate any paid service.

Please do as soon as possible.
Note: Otherwise I...

i am fed up calling docomo customer care for this same 3g hvc issue...i recharged my account with Rs 250 yesterday...But i was unable to surf net after i got recharged my account...i called customer care they told me i need to get these hvc settings...i messaged hvc to 52270...still i didn't receive any of the settings...and then what happened i called customer care again but i had to hear from the docomo team that all the executives...

hai sir,
am madhan... my mobile no. is [protected].
i have applied for the upc code.
until this i have not received the upc code...
pls help me to get rid out of tis problem... if i not receive my upc code my today i will mail the complaint to trai network...
thank you
madhan....

Hi I am mudassir rehman email - [protected]@gmail.com
I have a complaint for false balance deduction of rs 50 on my tata docom mobile account.
I don't know why they deducted the balance.
Also the custom are care is not responding well
Please help me....

Hello,
I recharged my Tata Docomo number with their unlimited 3g Rs 250 pack on 9 Nov 2012.
I got Rs 250 as promised as well as free 3g usage until 29 Nov when while using internet at 2 am I was charged approx.Rs 30. So the pack they promises to give unlimited free internet for 30 days just lasted 19 days moreover Customer care picked up the call and hang up from my 2 different numbers. I want my money back and my internet pack...

Complaint Number 684373~~M11339751
Tata docomo number:[protected]

I am waiting for activating my gsm sim from last 13 days but they are not doing anything.I am submitting my two id's first voter id then domicile proof by state govt. with color photograph.I am regularly mail from 25h nov also visited tata docomo true value shop but still the problem is same....

My tata docomo no is [protected]. I have not activated any caller tune on my no but they have added a charge of caller tune in my bill of nov2012. And additionally they also added unauthorised charges of voice mail please look into this matter...

I used mobile internet on 28 Nov 2012, the total usage data as mentioned below

Received 52032 Bite - 50.8125 KB
Sent 8192 BIte - 8 KB

But I have charged 43 Rs for total 59 KB of Data usage, I know this is not the normal charge because none of the stupid network will charge 1.40 Rs for 1 KB...

today I got sms from tata Docomo that saying you have purchased a pack called chemical equilibrium at 15.00 rupees.
I never wanted to activate such useless pack. I was not even using internet on my mobile at that time. Docomo is making money by deducting balance in wrong ways.
my no. [protected]
email . [protected]@gmail.com...

Dear Team and Mr. Yogesh,

I am a New Customer with Account Number:[protected]

Recently I got a bill which was 4 times the expected amount. Please note this is my first Bill.

I made a complaint against this as it was because of an incorrect billing cycle for which I was not informed. My complaint was taken with assurance of swift action and I was also told some action will be taken, you have excess...