[Resolved]  Tata Docomo — balance reduce

Address:Jaipur, Rajasthan

Dear sir,

i m from Rajasthan(Jaipur)...i m using Tata Docomo GSM...my phone no is [protected].........Actually my balance is being cut off most frequently without any notification .....on enquiring from the customer care, i m getting only the negative remarks.....Tata Docomo service activate itself the callertune without my want and deduct off a huge amount without any notification... i urge to the concerned authority to take some positive steps and take some actions against Tata Docomo service.

Thankyou
Jagdish atal
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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sir im calling in tata docomo custmar care but thay were not solving the problem
Every weak the 10 rs balance is reduced for that i m calling from 1 month thay sayed send the sms from your mobile to unsubscribe the service wnich will did not be started by me & for this sms thay were charged rs 3 and the service is not unsubscribed it will be activated by docomo
Only the sms is comming the game pack is activated and you have to charged for rs 10
And another one is the company was giving the free gprs usage of 1gb and after surfing thay were charged for49 rs frist when my balance is rs 86 then thay were reduced 30rs at next day thats why my bal is rs7then thay will be reduced rs 6 so thay were reducing the balance not by mistake thats the game
And thay were sending a sms
Tatadocomo game pack dawanload & you have chaeged for .....? Rs
As per my account balance
Sir im very harrashed by that company
Plz take action on the docomo
My cell no is [protected]
Its my docomo sim
I do not want to change my no so i m dose not changing this no

Tata Docomo — REDUCTION OF BALANCE

I am a tata docomo user having no. [protected]. my balance was deducted by Rs 23 and Rs 5 on 18 and 19th feb resp.when i contacted customer care they said that my balance will be given back within 24 hrs.after a day when i didn't receive my balance i again contacted customer care and this time they said that i had downloaded cricket game so charged 23 and balance can't be returned but believe me i didn't download any game.few of my friend also told me that their balance was also reduced without any reason.so look into this cheap way of reducing balance so that users can enjoy services not harassed
Rs.69 has been deducted out of the balance in my mobile no [protected] on 10-mar-2011 at 22-12-hrs. Though not oppted for love tips the amount has been deducted out of the balance. Complaint lodged on 11-mar-2011. Assured of made good of balance with in 4hrs by your executive. Till today no action has been taken. Please do need full imdeatly. SUBRAMANYAM.

Tata Docomo — Reduction of balance

I called yesterday to a toll free number given on official site of kolkata knight riders,the toll free no. given on their web site was [protected],i called on that no. for 5 mints,after that i found my service provider deducted almost 10 rupees from my a/c balance,I called the customer care,they told me that the no. given on the web side is not toll free.I tried to told them that it supposed to be toll free as it is written on the web site.But they deny me and stopped receiving call from me.I know that is a least money to complain for but i know a lot of kolkata knight riders fan who use to call at that no. thinking that it is toll free and lose their balance.So i'm earnestly requesting you to look at that matter.
It is right

Tatadocomo — balance reduction

a massage was com from tata docomo that you subscrib modal vidio you have been charged rs 30rupees i am not salect any model vodio why rs 30 rupees reduction in my balance

a r sit — reduction of balance

i recharged on 14.08.2011 for Rs 50. SMS kept coming for change of caller tune. i refused no. of times. then also they reduced the balance of [protected] to 0.

Tata Docomo — About the reduced balance

Dear sir
I am the user of tata docomo with no.[protected].on 8th september 2011 when I was in contact with tata docomo customer care service,I recieved message from tata docomo&ta-52234(tata docomo )service that you had been activated for santa banta jokes & caller tunes,etc.my balance was reduced with 7 rupees.later they told me that they had removed the request which i had done.indeed i had not given any message to subscribe the same(caller tune & santa banta jokes).I want my balance back but they are not intersted for the same.
that's true tata dacomo have the worst service in the telecom industry. like i have opted for the DND services but still i receive regular calls / msg . even there nodal officer is so reluctant to take any action. my advice to all plz dont use tata docomo network.

Tatadocomo — FOR BALANCE REDUCTION AND POOR SERVICES

i am using Tata DoCoMo number .last 15 days I suffered from balance reduction they activated one service how I don't no how they activated and reduct my 2 or 3 ruppes everyday I was called customer care 20 or 25 times to said that to deactivate my service customer care exicutive answer your service is deactivate shortly you will give confirmation sms but they but I dont get deactivation confirmation sms and they dont deactivate my service and I lost my 20 ruppes for reduction of everyday still now I lost my ruppes.
I was complain twice time but they dont get it
TATADOCOMO SERVICE IS VERY VERY POOR HOPE.YOU WILL DEACTIVATE MY SERVICE AND SOLVE THE BALANCE
REDUCTION PROBLEM
MY MOBILE NUMBER IS [protected]
Dear Mr.Atal,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,


As per the discussion over call on [protected], we would like to inform you that an amount of Rs. 25/- has been credited back to your account. We request you to kindly check with the balance details by dialing to *111# or *191#. Please be informed that the Value Added Service can be deactivated by dialing to 155223.


Thanks and Regards,

Customer Care,

TATA DOCOMO
i m from madeswaran (chennai)..i m using Tata Docomo GSM...my phone no is [protected]...Actually my balance is being cut off most frequently without any notification ...on enquiring from the customer care, i m getting only the negative remarks...Tata Docomo service activate itself the callertune without my want and deduct off a huge amount without any notification... i urge to the concerned authority to take some positive steps and take some actions against Tata Docomo service.

And must deactived of network notification

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